Red Roof Inn Houston North - FM 1960 & I-45

6.6

Fair

848 Guest reviews

6.6

Fair

848 Verified Reviews

Read all reviews

Cleanliness7.0/10

Service7.2/10

Comfort7.0/10

Condition6.4/10

location7.2/10

Neighborhood6.4/10

Quality6.6/10

Value7.2/10

Amenities7.0/10

Toilet seat had to.be reattached as it was undone completely. Door locked me out before 10am and things still in room as i was moving them back out to the car. Very inconvenient. Area is quite sketchy, hence the bullet proof glass the reception is behind.

The staff were awesome. Super friendly and helpful. The room for some reason was unusually humid even with the AC going. The floor had a slight dampness that never went away. Everything else was great.

Never stay at this property. They are rude. Its dirty and franlky they are over priced.

Just needed a place to stay, so it’s worth the $ to spend. But, the location is horrible as it’s surrounded by homeless people and it feels unsafe for a woman.

No electricity No internet No hot water

Would use again

Cleanliness

Worth checking into

One of the better hotels in Houston comparing to same class and nightly rates. Every thing works, fairly clean, has ironing board missing the iron. Nice check in experiencw, amd most importantly, they didn't punish me for using the external booking system, like others do (give me a room w missing tv, blown fuses/oitlets to the tv, lights, etc....

I had a great stay!

It was comfortable aside from a semi truck in the lot that was running for hours and could be heard from inside the room, but i imagine that's not always controllable.

We booked a non smoking room but the room smells like cigarettes. No coffee maker/coffee.

Do not stay hwre

Reserved room. Checkin was slow but got situated went to room and there was a man already in there!! Then went back to the front had 2 people in front of mw waited over an hour it was horrible.

Discomfort

I felt very uncomfortable. Too many men walking and driving around all night including women. Very odd.

Great place to stay

Staff was very professional

The. Only thing clean was the bed. The towels had lipstick and dirt on two of them. The toilet had Poo residue inside. And the water when tan was light brown for awhile

Not a bad value, but renew at the front desk!!

I had initially booked my stay Friday-Sunday via Hotels.com. I found myself needing an extra day, so I booked an extra day via the Hotels.com app for the best rate. I went to the front desk to advise them of the change and I was charged $20 to remain in the room after 11 am, even though I had already paid for an additional day. The alternative was to check out at 11 am and check back in at 3 pm. If I had extended my stay at the front desk for a higher rate, I could've avoided the $20 fee. Other than that pricey inconvenience, the stay was okay. The room was clean and comfortable.

Great room

It was a great stay the room was nice we plan on staying there whenever we are in Houston.

The bathroom door has a punch hole in it and a person who’s not handicapped was parked in the spot so I was unable to even tho I’m handicapped.

Comfortable and clean easy access from interstate

No pool

Cheap hotel, stay here often. Not the safest area or safe outside but haven’t had many problem here, stays pretty quiet. Pool use to be nice but now it’s concreted in with cement.

toilet did not flush, two inch gape under door, stained towels bedding flooring no working ice machines on 2nd floor

I didn't find this property to be very useful when it came to company procedures for handling guests at all. I was left stranded all Saturday night since my ID got stolen from me and ended up walking the streets until a friend came and picked me up at 4:40am.

Room was not clean. Towels had hair on them

Hard to park because of a security gate, have to drive completely around the complex if you get booked in a room on the wrong side. But overall a nice room and convenient

Everything

Everything was good With rooms 142 & 148 room 134 had roaches

If you’re look for comfort do not go here!

Other than a few dead bugs in the bathroom everything else was good

I actually love the property lovely staff housekeeping was very respectful and nice rooms were clean easily parking.

Quality Location and Services for Travelers! 👏

It was very pleasant, nice location, secure, welcoming staff, courteous and attention to safe COVID-19 pandemic measures are in place.

Red Roofing

Exceptional service, suggest tending to vending operations.

Never again

Very ghetto, homeless and drug addicts. Car alarms going off and high traffic with cars peeling out. Very restless night.

rooms were clean, desk persons were highly professional, and friendly.......something we really appreciated having to evacuate our town due to a hurricane.

I stay here when I go to Houston, they have truck parking. It’s pretty clean, and convenient. It’s a little noisy being so close to the highway

ever again bed bugs

They had bed bugs and where not helpful at all

It was amazing

Not bad

When I arrived at the hotel the front said he didn’t have a single bed I told him that what I paid for and after 15mins he said ok I have one up stairs I was why it took you this long to give my room and he couldn’t say nothing but sorry

Great place to find a prostitute

The hotel was filled with junkies and working girls. I walked in the lobby to check in and a woman was having an argument over being short on her room again. I park and head to my room to have some topless woman screaming at her dogs in the parking lot as she was clearly on something. I left my room to go get something to eat and had a pimp follow me through the walk ways. That evening I had a working girl proposition me as she left the room on one side of mine to enter the room on the other side. Through out the whole night there, I saw several young men that I assume are a part of a local street gang hanging through out the hotel.

Excellent for the price, nice location and rooms are a clean

Good stay nice bed and rooms excellent service staff was very nice only thjng was there was a hold put on my card and i still habent recieved my momey back

People staying in property made my stay uncomfortable such as being stalked through alleys and watching my every move to walking by my room and harassing my sister when we're doing nothing but trying to take care of ourselves and my kids.

Great customer service and prices are affordable .....

This inn was very clean and affordable price. Despite the noisy highway nearby i had a great experience here. Staff was pleasant.

I booked a deluxe double room and nothing about the room was deluxe. The beds were small and the first room I stayed the sheets were wet and my friend was bit multiple times. The second room wasn’t any better. The person at the front desk told me to wait until the morning to speak to a manager but by that time it was time to check out. Terrible experience.

Great value for short stay

It was great value for the location. A good option the next time I'm around the area again.

This property has the best staff and their rooms are very upgraded and clean

Really clean, nice rooms. We loved it.

Good hotel. Only need including breakfast.

Good Hotel

It was a good hotel but not for the price. There is very few handicap spaces so i rolled from several doors away on my knee scooter. There was no check out call but instead the lady beat on the door to ask if I was checking out. At that point I did due to her rudeness.

The bed was squeaky and the TV was too small and very fuzzy. There is no stopper for the bath tub.

$20 threat to keep my stuff

Room was nice but the Indian manager woman was HIGHLY disrespectful and Made things more difficult for me. She charged me $20 to get back in my room or she would keep my stuff. She didn’t even put it in the drawer she pocketed It

It was very nice and clean. I did not like that there is no breakfast options.

Nice clean and safe

Friendly staff and front desk. Awesome coffee. Needs an elevator and some type of breakfast would be great! Nice hotel, awesome beds. Coldddd sodas

Yyy

Great

Dirty and uncomfortable is all I can describe it as .

I liked that it was a quick check in and the price was great. I could've enjoyed more towels. I would come back again.

The cost benefit it's very good, the price it's really good

You're better off booking with another hotel

I showed up to check in and they didn't have my reservation. I went back and forth with an employee who had no idea what he was doing. Eventually I got tired of arguing and I had to put my credit card on file again even though I pre-paid my whole hotel stay. He wouldn't give me my room key until I gave me my credit card even though I had already paid. Worst experience that I've ever had booking into a hotel. I will never stay here again.

The room smelt like a smoking room , no matter how much air freshener I sprayed , the smell wouldn’t go away.

Rooms are subpar Breakfast is tiny and very basic Seals on the door were bad I could hear every car passing on the freeway. Not worth the amount you pay I extended my stay 3times, simply for Convience, all three times when the 11am checkout came my husband was harrased and even threatened by hotel staff. The failure to communicate was very evident among the staff.

Good price for just staying the night

Staff verry friendly, willing to work with you beds are comfortable and pillows.. location is good access your close to a truck stop so you know good coffee all the time.. it's not luxury hotel but for a night stop or 2 not bad and it up dated..it says breakfast but it's just continental even if they have walfels.

Stay away

Moldy walls & moldings smelled of mold. 2nd room same as first. Canceled room

Close to what we wanted. Convenient to shopping and restaurants.

Bad Stay

There was a homeless man swimming in the pool during our stay and drug deals going down left and right. It is not a place for a family, but you get what you pay for.

Family vacation

Was a great experience front desk was understanding of all my needs great family experience

friendly staff

overall the stay at baymont was good,thhe service was great thanks Javi and we forgot the name from the lady in charge of the breakfast but she was great too. The hotel can improve in cleaning.

Great with Hotel being very

Staff helpful and efficient warm and friendly .Rooms were comfortable and clean.

Pleased with our room Breakfast was not successful. Out of items and items outdated. Will stay again. Just have breakfast elsewhere

was good door in bathroom was squeaking bad when you open and close and punch by previous people that stay there but employees were great customer service.

Not worth it

A/C wasn't cooling, bed wore, old & sank in the center & carpet needs to be cleaned....kicked my shoes off walking around bare footed & when I looked at my feet they were black.

Hotel

It gets the job done, I wouldn't recommend it for families with children, very noisy and hard to get some sleep... Wifi worked ok... Staff is very friendly and they have security onsite at night...

Looked nothing like the pictures.

Wish I could received a refund but Expedia said I couldn't. Stay somewhere else this place had nothing it said or looked as good in pictures as it did in real life. Also if you like drug dealing and hooker this is the place.

One Cheap Night

The good is price and location The bad is the facility is old and the pics online in no way capture the truth of it all. The bathroom needs a major upgrade. But you get what you pay for!!

I didn't feel safe there

Too noisy as it is right by the airport. But staff was excellent.

Easy to get to

The room and service was fine ...a little noisy close to the highway but not a bother at all

Nice and Comfortable Beds

I have booked at this hotel twice, and I really like it!! If I should go back to Houston for a visit, this is where I will book a room. I had to take a shower in hot water, because the cold would not run. The next day I reported it and they repaired it. Really nice employees you have there.

suckrd

Not to bad. Need to improve in the breakfast have more options

Was not comfortable too much going on being by myself . Scary where my room was by myself

Convenient location near IAH

Away from IAH, but still close by. Easy 10 minute drive. Better rates than airport hotels. Good connection to south Texas via I 45 S and US 59

average hotel

decent hotel for extended business stays. However I book online with credit card info and when my guys show up no reservation.

good facility great price will stay again recommend this for extended buisness

A plus

nice staff comfortable rooms great rates. will stay again

Room for 5 not big enough

When we booked this room we booked it for 5 adults. The booking info stated "roll out bed available upon request". When we got there we were told roll out beds were only for the suites. Small full beds. The room was nice, clean and their employees were nice but there was no way 5 adults should have been able to book that room.

Beware of strong mold smell.

This hotel first appeared to be okay but once you open the door to your room, then you are greeted with a strong mold smell. As I later proceeded to the bathroom I notice that it was not clean. The tub had mold, dirt, and stains. The overhead vent looked as if it had never been cleaned. I went to the front desk to complain and was told that they did not have the authority to give my money back but could change my room. They told me that there was only one other room available like the one I had which happened to be right above mine. I asked to look at it before I switched. It was a little better but it still smelled of mild like the other and the tub had paint inside to cover the stains. Since it was early morning I just took the other room and later that day I purchased my own cleaning supplies, face masks, and air freshener. I did what I could to make the best of it.

Roach was in bathroom when I woke up.

Had a pleasant stay. Hotel is quiet. Pool is relaxing. Breakfast could use an update but was free.

The man and woman at check in were great. Very friendly!!! The shower walls needed to be cleaned but the other parts of the room were clean.

not to happy

Wifi kept dropping , tv was static at best. Chair at computer desk was broken .

Move on down the road to something clean and safe.

From the point of arrival, the stay could be described as awkward at best. It was explained at check-in that we could not pay by credit card due to the new system not working properly. Upon paying with cash, we were short changed. When mentioning this to the manager she stated that we only gave her X amount, and that the drawer would have to be counted at the end of the shift and then IF there were leftover funds we'd be notified. We did get out change back, but had to wait until late the same day. We reserved an accessible room and were placed on the second floor... We were able to move rooms after 11pm and that was only when we asked again for an available room and showed our reservations online (again). The first room had a dirty footprint on the bathroom wall and some odd orange and red markings on the walls. The second room's carpet was so dirty that walking from the bathroom to the bed area would make the bottoms of bare feet turn dark gray. From the pool area, one could observe multiple shady activity from other hotel patrons. The exchange of money and trafficking mixed with the strong odor of skunk emitting from some rooms indicated that the hotel was utilized for some form of illegal activity. Mention of this to the security guard on duty was met with a nod and a "we're aware" retort.

5 STAR RATING FOR YOU!

Everyone was Kind, Patient & Respectful. I Love My Marvelous Mystical & Magical Friends. Love Always! Agape Always! Mr.T!

Poor hotel

Hotel was mainly trucking parking and had woman in and out . The first room I had was not what I expected no fridge no microwave and I was moved . The rep was not at first wanting to move me . The new room key cards didn't work and I had to go all the way back for the new one which still didn't open door. When you expect to get to your room and sleep and have several issues its not a good feel. Never again

The Hotel was good. Beds were comfortable, AC worked great as did the Wifi. Good size TV in the room. The few things wrong were some of the lights in the room didn't work, and there was some serious repair needed to the hotel itself including fixtures. Overall though for the price, the friendliness of the staff, and the comfort of the hotel, it was excellent. 4/5

Not expensive but very far from the airport

Very far from the airport, a cab will charge you with $45 for each trip to the airport, hence, what you save being there is offset by the cost of conmuting as it does not have any free shuttle.

my experience

Tried three rooms and even was offered their luxury suite and all rooms smelled like smoke and dogs. Stayed one night and cancelled the remaining 4 nights.

Houston Spring break

It was a economical place to stay. Pool wasn't open and needed to be cleaned. Restroom in lobby was out of service. Shower wasn't hot enough.

The hotel is ok, but the people who stay there are so noisy, they were screaming kicking doors

Room decent, bathroom clean but old. It was fine for stopping along the way on a road trip.