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07 May 2025
Wednesday
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08 May 2025
Thursday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Ratua Private Island Resort in Ratua Island, you'll be on the waterfront and within the region of Unity Park and Luganville Market. This luxury hotel is within the region of Ammunition Bunkers and Rotary Park. Make yourself at home in one of the 16 guestrooms featuring minibars. Bathrooms feature showers, complimentary toiletries, and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).

Hotel policies

No elevators

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: 8:00 PM
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: VUV 5000 (roundtrip)
  • Airport shuttle transfer per child: VUV 3000 (roundtrip), from 5 to 11 years old
  • Additional fees: VUV 13000 per person, per night for adults and VUV 7500 per person, per night for children (from 5 years old to 12 years old)

We have included all charges provided to us by the property.

The additional mandatory fee covers the meal plan fee.
You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
Special Instructions
Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 8 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Airport shuttle fee: VUV 5000 per person (roundtrip)
  • Airport shuttle fee per child: VUV 3000 (roundtrip), (from 5 to 12 years old)
  • Rollaway bed fee: VUV 10000.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French

Amenities

Most Popular

Free WiFi

Bar/Lounge

Airport transfers

Dining services

Concierge

Laundry

Spa

Entertainment

Beach services

Smoking areas

Childcare

Business facilities

Banquet facilities

Transportation services

Other

Concierge services

Gift shops or newsstand

Airport transportation (surcharge)

Barbecue grill(s)

Coffee/tea in common areas

Laundry facilities

Television in common areas

Arcade/game room

Garden

Library

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Picnic area

Front desk (limited hours)

On private beach

Full-service spa

Marina on site

Spa treatment room(s)

Meeting rooms

Wedding services

Designated smoking areas

Billiards or pool table

Number of restaurants - 1

Number of bars/lounges - 1

Number of beach bars - 1

Beach shuttle (surcharge)

Beach umbrellas

Beach towels

Terrace

Babysitting or childcare (surcharge)

Supervised childcare/activities (surcharge)

Wheelchair accessible – no

Hotel reviews

9.0
Wonderful24 Verified Reviews
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Cleanliness9.2/10
Service8.8/10
Comfort8.8/10
Condition8.6/10
location7.0/10
Neighborhood8.6/10
Value7.2/10
Amenities10/10
10/10
Exceptional
Verified traveler, 03 Jan 2018
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Loved it, would definitely recommend it.

10/10
Exceptional
Karina, 22 Nov 2017
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Best place we stayed!

Ratua was amazing. Best place we stayed in Vanuatu!

10/10
Exceptional
Jill, 03 Sep 2017
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Paradise

I had high expectations due to all the fantastic reviews. They were all spot on. Imagine waking up everyday and swimming in crystal clear water. I didn't even need to bring snorkelling gear as I could see to the bottom as I swam. We celebrated our 30th anniversary with amazing massages and horse riding around the island and in the sea. We spent our days kayaking around the island and beyond. The food was amazing and the staff awesome. A special shout out to Mikko. He just made us feel so special. A great feel good factor helping the school. We enjoy going to different places to experience new things, but we may just have to come back as this will be hard to top. Thanks everyone!

8/10
Excellent
Verified traveler, 20 Jun 2017
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Really amazing place and great staff.

8/10
Excellent
Verified traveler, 26 Aug 2016
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Great barefoot boutique resort

Wonderful location, unique rustic accommodation, very pleasant and friendly staff, lots of good food. Allow nearly your resort booking cost for food/drinks and optional activities. Suggest purchasing the meal package. Not an adults only resort, constantly aware of young children outside your accommodation.

10/10
Exceptional
Verified traveler, 29 Jan 2016
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An absolute south sea paradise.

Perfect holiday , loved the people working there , the accommodation , 10 out of 10.

10/10
Exceptional
Bev, 07 Jan 2015
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Beautiful Ratau

We stayed on Ratau in Dec for 8 nights and loved it, our house Pig was the furthest away but we thought the most beautiful. You wake up to a stunning secluded beach of your own, the house was well decorated, spacious, with lots of various seats to rest on and only 10 min walk to the Yacht Club. Staff are so attentive and make your feel very welcome, reception are great at arranging all your onsite and offsite trips. Enjoyed the entertainment put on ensuring guests learn about the culture of the local people. We went with the Meal Plan, delicious, so much food, you will not go hungry with its option. We spent our days busily doing lots of the on and off site activities, highly recommend diving the Coolidge even if beginner, Nanda blue hole is stunning and as is champayne beach and for the adventurous Millenium Caves. Onsite swimming with horses is great, as is the Blue Hole canoeing trip. if doing trips off the island maybe check when others are also so can share boat fees to Santo. The snorkelling is great as well around the Yacht club and Spa, saw many turtles in the morning, you could easily do as little or as much as possible on Ratau as it really caters for everyone. There's not many places I say I would definitely return too, as so many places to explore, but Ratau is one place I would love to return to one day. You guys are doing a great job, keep it up and thanks for making our trip a special one

10/10
Exceptional
Verified traveler, 28 Dec 2014
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Absolute relaxation and isolation

My partner and I stayed at Ratua for 6 nights and could have stayed forever. We absolutely loved the isolation, the activities, the staff, the spa, and our unique villa on the waters edge. We left Ratua completely relaxed and would highly recommend this place to anyone looking to unwind.

10/10
Exceptional
Chaz, 19 Oct 2014
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Fabulous Stay

World class destination with fabulous staff and a rustic yet tasteful rooms. Awesome snorkeling too.

10/10
Exceptional
Sarag, 10 Dec 2013
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8/10
Excellent
Susan, 05 Aug 2013
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Facilities: Typical; Value: Reasonable; Service: Inoffensive, Helpful, Polite; Cleanliness: Tidy, Clean, Neat;

8/10
Excellent
Maris, 13 Nov 2012
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stunning location if you want to get away from it all, ensure you arrange the meal plan immediately on arrival

8/10
Excellent
Timothy, 22 Aug 2012
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Facilities: Everyday; Value: Acceptable price; Service: Polite; Cleanliness: Beautiful;

10/10
Exceptional
Lenka, 12 Aug 2012
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Facilities: State of the art; Value: Expensive but worth it; Service: Friendly, Island time; Cleanliness: Pristine; Do every activity you can, well worth it, so much to do on the island

10/10
Exceptional
Jenny, 20 Jul 2012
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Facilities: Distinctive, The most unique place.; Value: Affordable;

10/10
Exceptional
Sue, 16 Jul 2012
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Facilities: Delightful; Service: Respectful, Friendly; Cleanliness: Beautiful; A range of activities. Minimal boat traffic. Peaceful and very special.

6/10
Fair
anabelle, 07 Jun 2012
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Facilities: Typical; Value: Reasonable; Service: Professional, Respectful, Courteous; Cleanliness: Pleasant;

8/10
Excellent
Kathryn, 15 May 2012
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Facilities: Distinctive; Service: Respectful, Friendly, Courteous; Cleanliness: Pleasant; a very Definetly will return here, very relaxing holiday, secluded beaches, lots of things to do if you want

8/10
Excellent
Min, 01 Jan 2012
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Fantastic little island

Stayed 4 nights with wife and 3yo child during X-mas 2011. Lots of waiting in check-ins, boarding and baggage collection but well worth the wait. Accommodation is surprisingly comfortable and relaxing, it felt good to walk bare foot around 200 year old wooden shack and walk on private beach which is shaded all day by huge trees. We had fantastic time snorkelling off beach in-front of the main deck. Resorts staff did a fantastic job of preparing for excellent X-mas day lunch and dinner. Lunchtime X-mas carols by the Gardening crew (about 10 of them without any music) was worthy of greatest cathedrals or music halls. Evening X-mas carols by Ratua Resort Band (with single string double-base and hand-carved guitar) made excellent meal even more special. Wife and I put on about 2kg of weight as meal-plan of BBQ lunch and 3-course dinner was more then we could eat. Serving size was more then adequate, so most nights we were struggling to eat dessert. Breakfast was rather simple but very tasty and goof quality. I suppose resort is French themed and all I had was Croissant and Tanna coffee. Not much to do on the island other then horse riding, canoeing, snorkling and comprehensive list of paid daily activities (cheaper then Port Vila). Resort's management( Britta and Yorick) were very helpful and friendly. They amde sure everything was organised and taken-care of properly. I will definitely return as soon as possible. It is a fantastic little resort, much better then Maldives, Thailand-Phuket, Indonesia-Bali and Fiji-Denarau Island.

10/10
Exceptional
Verified traveler, 05 Aug 2019
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Endroit magique.. le gros coup de cœur de notre voyage

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