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Hotel Description
With a stay at Ramada Shenzhen Baoan in Shenzhen (Bao'an), you'll be a 1-minute drive from Xinqiao Civic Plaza and 5 minutes from Yijia Shopping Mall. This luxury hotel is 3.6 mi (5.7 km) from Fenghuang Mountain and 4.1 mi (6.7 km) from Shenzhen World Exhibition & Convention Center. Make yourself at home in one of the 220 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shenzhen? This hotel has 400 square feet (37 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Important information
You need to know
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 15 years old
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately CNY 60 for adults and CNY 38 for children
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Concierge services
Conference space
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
Business center
Express check-out
Wedding services
Express check-in
Wheelchair accessible parking
Number of restaurants - 2
Conference space size (feet) - 400
Conference space size (meters) - 37
Number of meeting rooms - 1
Number of outdoor pools - 1
Free self parking
Number of bars/lounges - 1
RV, bus, truck parking (surcharge)
24-hour fitness facilities
Electric car charging station
Banquet hall
Vending machine
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Handrails in hallways
Handrails in stairways
Wheelchairs available on site
Hotel reviews
TravellerTravellerOK Hotel in Shenzhen
Good parts about this hotel: - Clean - Bed is comfortable - Internet works well Bad parts: - Restaurant closes at about 9:00PM - we arrived late, could only get limited menu items. - the lighting in the room is very hard to use/near impossible in the dark.
TravellerA nice hotel to stay
One late night stay due to late arrival at airport
TravellerTerrible check in and check out experience!
My biggest complaint was that I booked 3 rooms and they only had reservations for 2 rooms. This confused things at both check in and check out and took over an hour to resolve. Fortunately I have my paperwork from hotels.com, but it still took forever! Somehow my booking had a smoking room. This could have been my fault when I booked the rooms, but then to switch rooms to non smoking, they charged a VERY high fee. But we had no choice at that point! The least they could have done was absorb the room differential! Long story short, I felt we got scammed and I will not only NEVER ago to this hotel again, I will avoid all Ramadas! Customer service is not an idea they are familiar with!!!!!
Travellercommunication
Communication error no English speaking staff and no room service after 9 pm no food in the hotel after 9 pm
Travellerterrible customer service, not clean room
Arrived -couldn't find payment from Expedia. Expedia were useless and did not try to help me - will be calling when back in the country! Had to pay for another room. Staff didn't speak english. No room service or mini bar - forced to go out to find food. Room stunk of smoke, hard to breathe! Terrible experience.
TravellerGreat service
Good hotel and renovated. Staffs and manger was great in handling some minor issues with our booking. They upgraded my room to a suite after the incident
Travellerthey says that the metro station is only 3 minutes walking, and are 30 minutes
Traveller최악
내 인생 최악의 호텔중 하나
Traveller飯店前台經理服務熱心，協助安排適當的房間。附近交通較不方便，離地鐵站有點距離。附近有兩個商場，走一小段可以到達。總體來說還不錯，以這個價格，還可以。
Traveller早餐差。 酒店服務員的態度很慢
Traveller理想的入住
酒店總體不錯，附近有商場，購物方便，房間舒適，酒店前台員工態度良好。唯一是預訂無障礙浴室，但酒店只有一間房間有此設施，而房間已有客入住未能安排，因而安排將房間升級以作補償，算是一負責任行為。
Traveller訂房時有含2份早餐.飯店收到的資訊卻是1份早餐.希望以後不要再發生此狀況
Travellervery good condition hotel
very good condition hotel.
Traveller前台manager Ms. Sophia Zhao and 營運總監 Ms. Candy Huang, 待人親切, 服務周到.
Traveller駅から遠いし、近くは特に何もない
今後便利になるんでしょうが、2018年3月では周りは工事をしているところが多く、空気も汚れているうえ、特にこれといった楽しげな所もありません。モールが2件あるくらいです。駅からも遠いので、付近の工場や会社に用事がある方向けのホテルという感覚です。個人的には次は泊まりたいとは思いませんでした。部屋はこのクラスのホテルでは一般的なスペックです。
Traveller最低
ホテルの予約がないから始まり、最後は支払われてないと言われ、払えと迫られ、払ってると言っても、サイトから返金すると、散々なやりとり、正直、最低でした
Traveller離機場近. 交通便.
TravellerService
Nobody at the hotel could speak english or help us to order a taxi or help us with any issues
TravellerAverage hotel
When I do the check in, the receptionist is not so friendly and energy to serve people. Not bad attitude but also not good things.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Hidden gem with a view!
Initially I thought this hotel would be in a middle of town where the window view would be bad. But it turns out you can see greenery from the window! Also, the toilet has bathtub and shower to choose so if is very good. Also, the desk lamps are bright enough to generate a good working vibe