It was just right. The best asset is the staff. Very professional...

Not very clean, bed sheets were dirty

I was charged $60 of my $100 deposit for a wash cloth and pillow case I'm sure bleach would've removed easily. This place is rip off 😞

Staff was great! Hotel clean. Had everything we needed for 1 night stay.

Nice clean property, would use them again however there was no breakfast available, only a restaurant next door.

what a great hotel. The rooms were clean and very quiet.

Good food

The room was nice. The bath tub was worn out and looked grungy. The hotel gym was literally a handful of mismatched weights, one bench, a broken elliptical, and a treadmill.

Loved it

Room had a pet oder.floor was old and looked like it had mold.

The staff was super nice and accommodating. The hotel was so clean and organized.

Staff and property were very good. 100 dollars deposit was inconvenience.

Not really sure what to say. Just beware company truck got broken into and all equipment stolen out of it. Cops didn't show up. Nobody at the hotel cared.

It is conveniently located and a great value.

Clean and up to date room. Looks just like the picture in description.

What is this, any city?

There were ants everywhere.

The property was filthy and smelled of mold and weed! There were stains all over the furniture in the room. Mold on the ac. I’m felt unsafe. I ended up leaving same day due to the smell! They would not give me a refund and I was supposed to stay for 5 days. Do NOT stay here!!!

Roach in my room. No automatic door. That’s not ADA compliant. No Managers to be seen anywhere. They said they would spray my room for the roach and I think they did. Because now all of my stuff in my toiletry bag smells awful. And it didn’t before they sprayed. And I had to wash my face with the only hand towel in there because they just couldn’t get a washcloth to me. But it’s the roach and lack of communication from a manager that really made things not good.

Staff was excellent, hotel was excellent and the location is not too far from The Concourse Project 🙂🎉

Excellent place to stay

Great place!! Very comfortable bed. Nice shower. Ice machine was close and worked! Pleasant smelling, not smoky or smelling like marijuana. Lady at the front was very nice and helpful.

Very Comfortable & friendly staff.

Never have I seen so many bugs in my hotel. I saw them in the bathroom, on the beds, I left food in the fridge and saw bugs crawling out of that. I am worried/ concerned I might be bringing critters back to my house. Have pictures to prove bugs as well as dirtiness. Would love to talk to someone who could put me in touch where I could file a claim for at least a temporary refund. Thank you

Good choice for the money!

This was a nice room. The beds were clean and there were plenty of towels. The fridge was on the small side. AC was iffy at times but not bad enough to report.

Good place to stay. Just have ti pay for parking

Seemed to be recently renovated and looks nice. Outside parking was a little used looking. Located in an old part of town. Overall a good place to stay.

Tub was leaving wouldn't Stop dripping. Doors in the bathroom and elevator were flity and dirty.

Very good

Friendly staff

The sheets on the bed, could have been cleaner. I smelled a faint order on sheets and pillowcases.

The room was very, very clean. However, on Expedia, it shows that there’s breakfast included, which isn’t necessarily it’s just a restaurant connected with the hotel

Roach

Roach on ceiling

Had a great time!

We had a great time. It was a safe area the room was clean. Joseph at the front desk was a great help. Didn’t get the name of the person at the front at check out but she was also very friendly.

Great

The front attendance was super helpful and the hotel were very clean and nice.

Absolutely unresponsive and discourteous.

Good Stay

Good hotel only thing is the room smelled bad when we walked in. Room smelled like wet dog. Other than that everything was fine.

Hallway on second floor had odd smell, like carpet had been cleaned and it didn't dry all the way. Could be type cleaning supllies used, it wierd smell. Overall , stay was good.

Location

Amazing

I had a great experience! The stay was nice and comfortable. Will definitely come back.

Not staying here again.

.

We very much enjoyed our stay and plan to stay again in the near future. Staff was friendly and the on property restaurant/bar was very convenient and food was excellent. They even had Saturday night entertainment. We'll def be back!

Good location for commuting to the fun, love having Hideaway right next door as well

The Room was smaller than what I’m used to. But it was do-able. Our stay was quiet and relaxing overall.👍

The stay was a great experience.

We only stayed the night to be close to the hospital the next morning for a procedure. The hotel was conveniently located within a few minutes of the hospital.

convenient location. clean

People were nice. Easy access to sites and eats in the city.

I have stayed here regularly because I like the facility and the staff are attentive. Thanks

Would have liked to have something out for breakfast, coffee? The coffee machine was not working in the lobby. We came in late and was checked in quickly. The room was clean and comfortable and very quiet. We would stay there again. Receptionist was very helpful and friendly.

They put me in a room that smelled like mold.

We love the place and convenience for work

Nice property. Good restaurant. Not fancy, but high quality. Solidly satisfied

307 smelled like pee/ mildew

We had problems with noise, but the staff went above and beyond to help us.

I enjoyed my stay, I would just add that general upkeep and cleanliness around the hotel grounds could be much better.

Serious mold problem. It was visible all over the room.

No breakfast ??

No breakfast

Property was a decent price and was quiet at night, but there is apparently a cricket infestation and people seem to regularly smoke in the rooms. We had to switch rooms when first checking in because of the smell, and when we were checking out, we passed by a room where someone was smoking a cigar. Other than that, staff was very friendly.

It’s wonderful having a full service, very clean hotel room to relax in after a busy week. Thanks

The property was fine, fairly clean. The issue i had was no breakfast. They did have a restaurant next door and the price was fine but i am unsure as to why hotels dont offer breakfast ?

Room kinda smelled like smoke and a little musky, but I still enjoyed my two days.

it was nice and quiet area staff was super nice to me

Entitled property smelled moist with mildew and mold. Staff are friendly but friendliest only go so far. The room moist and humid. Everything that existed in the room is dampened. AC just circulated the moldy air all around the room. Left with a cough.

Found multiple bugs in my bedroom throughout my stay. The advert says there is a gym but all that means is one treadmill and an incomplete set of dumbbells. I won’t be returning.

Will definitely come back to this place. Their services are excellent

Convenient location from the hospital !

Property was nice and safe

A very clean and niece place to stay. Thr pnly rhing that they doserve breakfast

Kimberly was amazing. I arrived at the hotel in the morning after a long flight and managed to find a room for me without having to wait until the check in time. All the staff were very friendly.

Convenient for the price, really enjoyed the free coffee, the cleaning lady was so nice and comprehensive about a small issue that we had and fixed it right away, just the elevator that is too old and smelled bad.

Room was fine, but if you use Hotels.com, be careful booked a 2 night stay, tried to cancel the 2nd night, they said it was after cancellation window, however it was more than 48 hours for the second night, stated hotel would not waive, so hotels.com an whyndam properties, i will not be using.

Was amazing in every way

Misinformation

When I booked I was notified there would be a $50 deposit on arrival. The clerk at the front desk told me it was a $100 deposit. It had been changed from 50 to 100 a year ago. Please confirm and update your website for this hotel

Great Choice at a fare value.

We chose this hotel for its walking proximity to a 3 days Event at a near by Hotel and happy with our choice! It was both more affordable than the Hotel's Venue and cleaner, with pleasant furnitures/decor and attention to provide a pleasant environment. It's a great choice for a moderate budget without loosing on the quality! Nice staff and front desk people too ;)

Wonderful

It was good

This hotel is overall good. Staff were friendly and the hotel is clean. My only recommendation is to do something about the stuffiness in the rooms. Also expressway very accessible.

Excellent places

The room smelt like mold and weed. The cleaners did not come in replace the towels. The bathroom was extremely small and had not ventilation.

This a hotel I know I’ll come back too!

Overall just ok. The major compliant is that they did not tidy up our room or provide clean for the first 2 nights. The AC in tbe room is loud and room felt humid and musty. The positive are the sheet are comforty and lobby entrance are nice.

3 Night Stay

Good stay. Staff very friendly. Great deal for the price.

Nice area nice Hotel.

There were no towels at the pool, and there needs to be more umbrella shading.

Great value for the price.

Hotel was ok but the room stinks when we entered. It says breakfast available but it’s not included. You need to pay extra for breakfast. Staffs were not friendly and didn’t even greet.

Price

Lack of serverice do not care

The t.v. did not work called front desk from my cell because room phone does not work. They said send someone up never did called againg they said no maintance there maybe tomorrow, asked to change rooms said ok maybe. However we were with my daughter and 2 grandkids wanted to be near their room like we were, but not sure?? Well after I started looking t.v. was unplugged, and I only did this cause we are old too tired at this point after 10 at night, got it plugged in worked, paid all that money and the service was very lacking. Would only stay again if got a realyy good price.

Not bad for cheap place

It was okay. Just a little dated.

Nice

Concert stay

Only stayed one night. It was decent, comfy and staff was friendly.

They have popcorn ceiling and very small beds.

Every one ive had contact (front desk) is nice housekeeping don't leave enough towels or take the one u have. If u taking a long period of time u have to tell the front desk you want your sheets changed.

Bed was very comfortable and staff was very nice

space at the room and cleaning

Great location near airport

Middling

Pool not open until 10:30? Seriously? And how about fixing the shower so that half the water doesn't come out the tub faucet when the shower is being used?

This is a mid class hotel with a reasonable price.