Radisson Blu Hotel, Abidjan Airport

8.0

Excellent

175 Guest reviews

8.0

Excellent

175 Verified Reviews

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Cleanliness8.6/10

Service8.2/10

Comfort8.4/10

Condition8.6/10

Neighborhood7.2/10

Amenities8.4/10

Amazing staff

The the shutter in the sink in the washroom was not working, hence water could not flow down easily

Great property with all the amenities and very attentive staff

Proximity to airport

In line with Radisson standards

Highly recommend

The staff has very good and helpful while staying. They have accommodated my needs and been very nice to deal with.

They upgraded my reservation and that was Amazing

I had a very bad experience throughout my stay, from being forgotten at the airport, inappropriate security check, dirty room and no follow-ups to simple requests

Our flight back to Paris got cancelled so wanted to stay close to the airport. The staff wasn't very friendly. The hotel wasn't very clean. No soap in the main floor bathroom. We had stayed at the Tiama Hotel for a week and would recommend that hotel over Radisson Blu. Their staff was much more welcoming, friendly and helpful.

Nice. Quiet place

Almost everything

Beautiful place

All was good

Check in process

Check in is very long and tiring. Prebooked rooms not available at 8pm at night?

Checking in

The hotel in general is great. Check in is not a pleasant experience at all. Takes too long. Rooms are not ready when we got here (8pm at night) People checking in after you and get rooms immediately?? Considering you are tired and want to go to bed, the check in system taking another hour or longere is just not a acceptable

Right next to the airport. Rooms sound proofed well. Good restaurant. Just had 1 night stay for a business meeting. Was a relaxing and comfortable night. Safe too.

Experience was flawed by the lady in charge at check in who was not in the mood to be there. Was adamant i didnt have VIP access, denied me the free daily breakfast so i had to pay for that and was unfriendly in general. She did not inform me of any deposit for later deduction of any services billed so i had to pay for everything including minor things such as a cup of coffee which is annoying and a waste of time. Service is slow and inefficient whether it be check in, room service, pool side orders, etc so have to keep following up requests. Gym equipment falling apart. Anyway will not be going there again

Nice hotel, well located. Spacious rooms

Milli

Not so good. Most times towels were not available, not enough toiletries

good place but not that perfect, it could be a lot better! the gym was cool but most of the equipment doesn't work, the breakfast was so normal

Le SUPREME IN GRAND BASSAM IS MUCH SUPERIOR TO RADISSON BLU IN ABIDJAN.

Contribution

Good.

Safety First

I love this place because of the safety and security from the start. I like the fact that when a car comes in, it goes to a security process. I also like that all the stuff I’ll still be respectful, pleasant, and always address a salute the customers with a very warm good morning good evening.

Excellent property right near the airport. Very convenient

Food from outside of the hotel was not allowed into the hotel. The security on duty checked our bags and denied us to bring our leftover food from an outside restaurant into the hotel. We were also denied our VIP breakfasts everyday. We did not get a 5 star treatment at all.

Reception at check-out

Professional and friendly service by reception officer Fabien, always good to see such positive spirit so early in the morning when checking out.

Great location next to the airport. They have excellent facilities and great staff. The reception staff on Saturday afternoon, 25th Feb 23, were excellent as I left my wallet and they sent the driver to the airport with it.

Ms Berte @ reception is super nice. The restaurant food is delicious. The room is very clean. The staffs are so friendly.

The hotel need to send me my lodging information including the proof of payment.

Amazing service. Thank you.

Comfort

Enjoyed the stay

I love the service. All the personnel was friendly and helpful. They even went the extra length to touch up my room for my honeymoon. My wife was over the moon. Un gros merci à toute l’équipe.

Nice, convenient and comfortable.

Furniture can be improved

Disappointing to say the least.

The carpet in the room was dirty. As if it was not even vacuumed. And they use plastic bottles for water. No vegetarian food on menu. Overall not a 5 star hotel and surely not worth the cost. I’m a 5 star hotel the least you expect is basic cleanliness.

Great staff

😊

The Food

The initial reception at the gate was not very acceptable because of the security demanded that my husband and his assistant opened their luggages coming in from the airport. They had already been scanned and stamoed by the airport security and my husband was shocked by that request and refused this. He left and went to a different hotel. So i want the refund for the first night for both room.

It starts at the airport- no directions to the shuttle “call the hotel.” I booked an Expedia “package”. 3 flights, rooms and insurance. When the 3 of us arrived, only one room. That took two hours to sort out. I was offered 2 rooms at a higher cost “with breakfast”. When I said that I didn’t want their breakfast, he told me to book two more rooms online. Not back to Expedia. I still don’t know if I have paid for 3 rooms on the first go round or not. I received confirmation from Hotels.com immediately, but after waiting an hour for the confirmation to reach the hotel, they just “booked” us 2 rooms but not the reservation that I had booked!? I don’t attribute the package fail to the property. Second, when booking, the description says breakfast is included. When it comes to paying, the site asks whether you want to add breakfast for $35! Ironically, after the booking hassle, the reception offered breakfast to my two colleagues, but unless I pay $35, I won’t be joining them. Third, the restaurant only has a buffet. I’ve eaten too many lousy, way overpriced buffets. So to the bar, limited menu, NOTHING local, only French or American fast food. It was after 10:30pm as we’d spent 2 hours waiting in the reception to get a room. Bar food was very disappointing. Normally, I really like Radisson Blu, but Abidjan is a huge disappointment.

Comfortable beds and fluffy pillows, very professional and helpful staff, delicious food.

Clean facility. Very strict security with checkpoints for vehicles and luggages at the entrance. Lots of crews as the hotel is very close to the airport (walking distance).

The hotel is good for a short term stay. I strongly do not recommend to pay through Expedia as I made a mistake to pay an extension of 8 days through Expedia, then deciding to move downtown and ending up losing a 5 night charge. Expedia made a lame excuse 'we-could-not-get-a-hold-of-the-reception-to-settle-your-claim' even though the hotel has four receiption personnel at a time. Then they suggested I deal direct with the property which I did but I never received any response. Both staying at any Radisson and paying anything through Expedia is over for me.

Bad

The location is excellent. Pool is fantastic. Rooms are clean and the staff is incredibly helpful and friendly (and bonus many speak English for us who don’t speak French!)

Business hotel

It was strictly okay , brekafast bufffet as good room was just normal

I enjoyed my stay at Radisson Blu. The premises are well kept and the rooms are comfortable. The breakfast buffet is really good and the food at the restaurant is pretty good but pricey. The only downfall to this hotel is that they only place one towel and this is definitely an inconvenience when you are traveling with your family. Instead of having to wait for room service to bring additional towrls they should already be placed in each room. Overall, my experience was positive at Radisson Blu. By the way it is a 5 min ride to the airport.

Sad hotel (brown decoration without colors) carpet of dirty rooms

I like how the team members treated me with respect, I also like the mean and the security system used over there

bathtubs only in suite

Wish the room had a bathtub like advertised. Hotel advised that a suite had to be booked to get that. Which is more expensive However that was not advertised as such.

Convenient!

Convenient hotel close to the airport, good gym. The restaurant is depressing at night, good breakfast.

The staff of the reception and bar restaurant lazy, not correct and try all the time to get extra money from the client

This was paradise! Those who left negative reviews are just plain blind. I have been to many many countries and this hotel was in the top three of the thousands I have stayed in, especially in Africa. Well done and thank you

Good and quiet stay

Hotels.com Sucks

Don't book with Hotels.com. They offer zero help and options when airlines cancel your flight and you don't end up in Abidjan the night you were expecting to. Had to book a second simultaneous night in Dakar amd of course dod NOT book it througu Hotels.com

Very modern hotel with convenient airport access. Immaculate! good breakfast and helpful staff

Great hotel!

Great hotel. Excellent service although slow at check in.

Cheated- booked Premium room, got basic

Was cheated - booked Premium Room - 355 sq feet, bathtub etc etc and got much basic 12x24 feet (approx) room no 3083. No bath tub, no amenities, and staff dis not repaid inspite of multiple requests and showing the reservation copy. They blamed Hotels.com.

Value for money

Very Conveniently locates from Airport. Clean, Good facilities and comfortable stay.

The property is well maintained in the lobby, bar and dining area. The bedroom could use some refreshing touch - the carpet was full of stains. Otherwise it an overall comfortable facility.

Hotel was fine, however the food was wasn't very good. Service subpar.

Excellent hotel with very professional and friendly staff

Great world-class hotel located close to Airport

Great hotel. Loved the multi-colored design on the exterior of the building. The room was very comfortable, had also the amenities I appreciate. The two complimentary bottles of water were a nice touch. The bed and pillows were very comfortable as well. And the staff were friendly and professional.

New and sleek near the airport

Beautiful hotel with an ideal position near the airport. (This is the closest hotel to ABJ, a two-minute shuttle ride away.) anywhere from 20-45 minutes from the Abidjan CBD (Plateau) depending on traffic, which can get bad. The restaurant has a decent sized menu, although food in Abidjan is incredibly expensive— and it is at the hotel, too. The breakfast buffet costs more than $50, and although it is very good, no breakfast is worth that much! For that reason, I would highly suggest getting breakfast included with your room charge. Dinner menu is fine, lunchtime service was very, very slow. Rooms were well appointed, bright. WiFi worked great. Front desk staff helpful and knowledgeable. Great gym.

Close to international airport

Nice hotel , 10 mns walk from the airport , room was comfortable but the cleaning was not spotless and the food I ordered ( a sandwich) did not have anything in common with the picture on the menu ( menu stated a little green /salad to accompany the sandwich but no traces of greens or salad ... thery were nowhere to be found !!!

Great hotel near the airport

I had a conference at this hotel, and it was excellent. Unexpected surprise for Cote d'Ivoire.

Best Hotel I have stayed in for years

Spotless and brand new - everything. Great facilities and food, and the friendliest and most helpful staff - literally all of them.

No hot water to shower in the morning of 19th march 2017. Asked for help but nothing materialized. I had to shower with cold water .. in a room they are charging 300 plus USD a night with no breakfast included, this is unacceptable! The hotel is clean and gym very nice though.

Nice Hotel close to the Airport

Nice Hotel with good facilities and close to the airport. I enjoyed myself

Good place for vacation

Nice and clean.over priced.

Hotel is nice and clean. Breakfast is OK. Hotel lacks home feeling. Not lively at all. Kind like of depressing. Location is good. Entrance security measures are annoying. Over all hotel is Overpriced.

Un personnel vraiment au top, un service impeccable

Très spacieux, moderne et propre ! Excellente qualité de la literie , même sur les lits d’appoints des enfants , personnel très à l’écoute et efficace. Hôtel très bien tenu 🌺

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