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19 May 2025
Monday
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20 May 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in Kuala Lumpur (Bukit Bintang), Queens Service Suite at Swiss Garden Residences is within a 10-minute walk of Low Yat Plaza and Jalan Alor. This apartment is 0.6 mi (1 km) from Kottu Malai Pillayar Temple and 0.9 mi (1.4 km) from Sungei Wang Plaza. Make yourself at home in one of the 20 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and microwaves. 40-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided on a limited basis. Featured amenities include laundry facilities and an elevator.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Special Instructions
There is no front desk at this property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts cash
Minimal age
18
Spoken Language

English

Amenities

Most Popular

Concierge

Laundry

Spa

Gym

Childcare

Other

Elevator

Laundry facilities

Children's pool

Steam room

Number of outdoor pools - 1

Hotel reviews

6.4
Fair5 Verified Reviews
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Cleanliness6.8/10
Service6.4/10
Comfort6.8/10
Condition6.4/10
Neighborhood8.0/10
2/10
Poor
Ricky, 04 Dec 2017
expedia-logo-v2.pngTraveller

Terrible serviced

This is not hotel. It belong to the agent own residence. There is no staff or recipient desk for the residence. You have to call the agent from outside come to meet you. It will take an hours! I booked it for the day. I asked when will my room to be ready. He gave me a few minutes that he will clean it but not happened, I had have waiting for 7 hours. I tried to called him many time, he knew and ignore my call. He can’t provide me a room from now. He informed me that he can provide me another day. Asked him where we will sleep. He ignored it again! WE WILL NEVER RETURN TO THAT TERRIBLE RESIDENCE!

8/10
Excellent
Vinaya, 23 Oct 2017
expedia-logo-v2.pngTraveller

Nice

Mr Mustafa who helped me check in and check out was very helpful. My dates were from 12th Oct till 15th Oct. Only thing is I did not have his contact info while checking in, so had to call Expedia customer care. Had a bit of confusion there. After that everything went smooth, it was a 1 bedroom apartment at Swiss garden residences with all the amnetities including TV air con, towels and a well equipped kitchen(microwave, kettle) with refrigerator, washing machine cooking plate, utensils etc. Apartment was cleaned daily(It is up to you, if you don't want it cleaned daily, you can tell the same to Mr.Mustafa who is the owner). Good and a safe place for family stay. I was a solo traveler. There is a convenient store in the building itself, so you can buy your ramen or eggs or instant coffee etc from there. Would definitely stay there next time I visit KL.

4/10
Poor
Verified traveler, 28 Jan 2025
hotel-logo-v2.pngTraveller

無責任

チェックインについての問い合わせにも返信無し。 お風呂の床がはがれている。 何よりも、、、チェックアウト後に荷物を預けられるがフロントの人が「そこに置いて。責任は持てない」とのこと。 こんなサービスは世界で初めて。

8/10
Excellent
Ender, 31 Oct 2017
expedia-logo-v2.pngTraveller

距離市中心近 麻雀雖小五臟俱全

這間飯店的CP質相當高的~ 設備雖然嫌老舊了一些 但是設備非常完善 有健身中心 游泳池 桑拿等等相關設備 非常完整 雖然許多設備看起來老舊了一些 但是整體而言非常舒適 而且位於吉隆坡的飯店 價格也相當合理

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