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With a stay at Quality Inn & Suites North/Polaris in Columbus (Crosswoods), you'll be a 1-minute drive from Solar Eclipse April 8th 2024 and 6 minutes from Polaris Fashion Place. This hotel is 8.9 mi (14.3 km) from Ohio State University and 10 mi (16.1 km) from Columbus Zoo and Aquarium. Make yourself at home in one of the 92 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
No cribs (infant beds) available
No elevators
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities
Coffee/tea in common areas
Laundry facilities
Television in common areas
Free breakfast
Multilingual staff
Free newspapers in lobby
Free use of nearby fitness center
24-hour front desk
Express check-out
Wheelchair accessible path of travel
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
RV, bus, truck parking
Free self parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Visual alarms in hallways
Staff is unhelpful Dogs were always barking Outdated Small rooms Uncomfortable beds Don’t go to this hotel
Nice place
It was ok. Room had a strange smell but not enough to keep me from sleeping
Bed is comfortable, room is perfect. No Fox News for breakfast please.
Everyone was nice and our room was very clean
Awesome stay
It was a great stay! Staff is always pleasant and they have a great breakfast!
Safe and quiet
Was an easy check in. Room very spacious (suite), quiet area. Lots of restaurants nearby (expensive ones). Would stay again.
I would definitely stay there again!
It was comfortable but this room was really small
The staff was friendly, the location was right off the highway making it convenient. the breakfast was fine. The property is old and they're making some renovations slowly but surely. Pet friendly. We had two rooms one was better than the other because of the new flooring. My main issue was that our tv didn't work and we didn't want to change rooms. For the price it was okay!
Hotel was Clean and staff was nice
Oh and rude hotel admin clerk.
Great hotel, clean and comfortable. Very nice staff as well.
i felt catfished. The photos posted were definitely misleading
This was average, not a place I’d want to stay by myself. It needs some updating, there was mold in the bathroom. I wouldn’t go back.
Truly enjoy the breakfast available. Mattresses in rooms need updated. Fan / heater did nor seem to work right.
Clean, comfortable, and pet friendly!
Lobby was very clean and inviting. The gal at the front desk was very friendly when we checked in. The room was cozy and comfortable. Nothing fancy, but was clean and had all the necessities. The fact that I was able to bring my dog with me was a huge plus since he goes everywhere with me. Will definitely stay here again next time I’m working in the area!
Nice accomidations
I would never suggest anybody go here it's an awful place employees are rude the breakfast food is very minimal hard boiled eggs and pancake mix this is an awful hotel I've been to many traveling through the states and this is one of the worst
They don’t tell you that there is a 75.00 deposit and every time you check in for another day they charge you another 75.00 deposit each time.
There were multiple ice machines broken, so I could not get any. The room is set up oddly with a tv in the middle of the room without a mount to adjust the tilt/angle. The room is divided in half by a partial wall, so it causes tv view issues. There was no elevator in sight.
Clean property, smoke free, but unexpected deposit, very thin walls, and below average guests.
Staff was very friendly; room was clean and quiet.
Good location
Staff was friendly & helpful
Served a good purpose. ✔️ ✅️
I had a very bad stay there people in the room next to us their child kept screaming and they were fighting and fighting until 4:00 in the morning and the staff didn't do anything about it I almost called the police on them but chose not to and another night somebody was in the upstairs hotel room and kept walking back and forth and back and forth and back and forth for hours and it was so loud because they have no carpet so the floor is loud when you walk across the back and forth with your shoes on we couldn't sleep because they kept walking back and forth it's a terrible place don't ever go there
We had a first floor unit and all we heard all evening while we were trying to sleep with people walking back and forth and back and forth in the room above us and the second night we stay there there was a family next to us where a young child that was screaming and screaming and screaming and then the mother was yelling at the father and the father was yelling at the mother and we called the office twice and they came down and said something to them but they never stopped it was truly awful no sleep because of the noise..
Pricing was fair. The "gym" was just 3 machines. Upstairs ice machine was broke. Breakfast was surprisingly decent for this place. Did appear to be clean just everything was a little outdated.
On Expedia was reviewed a 4/5 and this was not the case when we got here we realized this was a scam and false advertising.
Very pleasant n courteous staff, frintcdesk
It was very pleasant and staff were super friendly
👍
Place is run down and front desk staff is not always trained well and is sometimes rude. Had issue with reservation getting double booked and it took three calls to get a person on the front desk that could handle the issue. The room was not cleaned when I returned in the evening. The bed was not made, trash was in the room, no fresh towles.
Friendly staff
Close to food and convenient stores.
Solid choice in Columbus area
Great value compared with other hotels in the area. The common areas were a bit dated, but the room was fine and the bed was comfortable. There were hot choices available in the breakfast. Overall a good experience.
Coffee was good and available at the lobby. windows had screen and was easy to ventilate the room
Quaint hotel that is close to many dining and shopping options. Great lobby, great staff, and great hot breakfast.
Property was good only I would say is there is a smell that linger in the room however the staff are nice
Reasonably priced with a convenient location.
Room was nice and clean but hallways needed new carpet and upgrades
the breakfast wasnt the greatest
Hidden fees, deposit nonrefundable pet fees front desk staff screaming if you ask for a key to be recharged the keys do not stay charged and they will scream at you if you ask them to charge a key there was a huge crack in the window. Phone does not work in the room and looks like it’s been torn from the wall jack there are, burn holes in the floor and on the furniture, et cetera
Good breakfast with lots of choices. There is no elevator, however, and the rugs are worn and dated. Rooms are small.
The staff were amazing and so nice anytime I asked about something or needed something.
Our room had a slight musty smell from the bathroom fan not working. The furniture was a little worn but the room was clean. Breakfast left more to be desired. The staff were friendly though.
I like all the accommodations
Breakfast was good. Staff helpful
The girl at the front desk was very nice.
Nothing fancy. Wish I knew in advance I would be charged a deposit. It wasn't the Ritz, but it wasn't bad either.
Quality stay at the Quality Inn
Pleasant 2-night stay moving my college son into his dorm. Room was spacious and clean and AC worked well. Shower had good pressure and was hot. Breakfast wasn't bad if a little limited, have to say the biscuits and gravy were actually excellent. Front desk staff were friendly. Excellent location near many restaurants and stores. Would definitely stay again
One of the best hotels I’ve ever stayed at. Staff are really nice, room was very clean, and the breakfast was really good. I’d recommend staying here. This will be the only hotel I’ll be staying at from now on.
The property was clean and the staff was friendly/accomodating.
Despite a request my room was not cleaned for 5 days
Very bad
Busy area, I was pulling a trailer. But room was nice, girl on the desk was super. Very helpful. Close food all around.
Rooms and hotel Looked pretty old and not very clean
Was in Columbus with very sick dog. Staff was wonderful and accommodating
Room smelled like mold carpet felt damp and thumping in above room
The continental breakfast could have been better. Jelly was moldy, waffles tasted sour and there was nothing telling people where the butter and cream cheese was located (was in the fridge hidden behind the yogurt). Other than the breakfast, everything was fantastic.
Location
Short stay
Room was big and clean
Ok for the price
one light out and furniture torn-up
5 stars
Perfect
Great room and great service
Nope
Whole place smells musty. Room smelled like cigarette smoke, didn’t feel comfortable the whole time we stayed. Old furniture, peeling paint, yellow old mattress. Walls super thin and they allow people’s pet's. We paid for 2 nights but just left after finding new accommodations the next day. Wouldn’t recommend to anyone.
Fair price. Early check in available
bien
Es un buen lugar, solo les hace falta ser mas amigables con el ambiente, mucho desperdicio de agua en las regaderas para bañarse, el desayuno esta incluido pero los trastes que ocupan no son reciclables y hace falta un poco mas de limpieza, sua alfombras estan asquerosas, pero son muy amables y fuera de eso todo bien
Was very nice and friendly
Great place for the money. Room was clean. Beds were comfortable. Staff was incredible from start to finish. Breakfast was more than reasonable for price.
Rooms were clean and had a good nights rest
The staff was nice
We could not get the TV to work. We had a hard time using the card key. My wife couldn’t get the hand held shower head to work. The breakfast was nice.
Delicious breakfast. Friendly and Helpful Staff. Comfortable Accessibility Room. Updated areas. Extremely easy access to Routes 315 and 270 made getting to appointments less stressful. We will stay again.
Nice facility, excellent staff, place is dated slightly but nice.
It was easy to find, everything was clean and ready, staff was really nice and directed us to our room.
Everyone was very nice and friendly.
The staff were helpful and professional. My room was relatively decent
I had left a review the day I got there (waiting on a room that I reserved). The next day I was coming back from seeing my ill mother and I was confronted by a staff member in front of others about my review and was told due to check in policy I couldn't check in until 3pm (on that day 2 gentleman came in after me with no reservations and was able to get checked in before me). This was unprofessional and uncalled for. 2) housekeeping never came by on the 3day (I had stayed or 6 days).
Customer service was very nice, helpful, clean and well managed.
The room was super small with chipped furniture and the window cushions were torn and over used. The TV and programs were poor.
Anna at the front desk was amazing. She genuinely cared and was pleasant and promptly handled any concerns
Outside noise but not to bad. 😊
The room had a pungent smell. I bought air deodorizer but still had to crack a window to clear it out every time I came back to the room. Bed is hard as a rock Friendly staff. Room temp was comfortable Breakfast was good
This was by far the worst hotel I have ever been to. The window in our hotel room was broken with a hole in it, there was mold and mildew in the bathroom, the carpet was sticky and had a damp feel, my daughter woke up with several bug bites (not bedbugs I stripped the beds to double check when we saw the bites), and they charged me $75 for incidentals instead of just putting a hold on the money and now are trying to refuse a refund so corporate is now involved. Front desk staff was notified, but did not have another room to move us to and it was too late to book with another hotel in the area. STAY AWAY!!!
Good breakfast variety! Friendly compassionate staff.
Shawn at front desk went above and beyond much friendlier than other staff he's awesome
Everyone was very nice. There was an issue with the room they gave me still being occupied. They rectified the issue. I advised the front desk of a problem with the noisy heater.
Property was clean, breakfast was fine.Area to eat was clean customer service was ok, parking was easy, my only issue was water was lukewarm so shower was not enjoyable
Noisy and it's not clean
Grrat for 1 night stay
We liked breakfast. In the hotel, we saw a small dog on a leash running. Not only did it pee and poop in two different places ,It wasn't contained by the owner. Our room was in the back of the building. You could smell weed in our room and hall many times a day! Once in you could see the bathroom, it looked okay but really old. Then I saw the RED MOLD growing in crevices around the shower and shower head wasn't attached to the wall! I have pictures to substantiate this.. Also the outer door, #7,would stay open and we would check it a lot out of fear Of the people who were smoking and staying for an intervention class Here's a biggie, I needed a plunger and went for one and no one new were IT WAS! THERE'S ONLY ONE PLUNGER FOR THE WHOLE PLACE? It was finally found so I could use it. THEN A ROOM IS ONLY CLEANED AFTER 3 DAYS? ABSOLUTLY UNACCEPTABLE! I will NEVER go to a Quality Inn again and will let everyone know how bad it is.
Enjoyed our stay. Nice staff. Bathroom fan didn't work and toilet didn't flush properly. Didn't spoil our experience. We loved the location.
The window has a big crack. The were several holes in the walls. The walls are so thin that every single sound of the neighbors' activity was head. In the middle of the night, I woke up in panic because there was the sound of flooding in my bathroom. It was not: people who occupied the second floor just flushed the toilet.
Everything was just what I needed as a solo traveler. I felt safe. The room was modest but nice. I'd definitely go back again.
Location was good
The room was clean, but a lot smaller than I expected. Decor very outdated. That doesn’t really matter, but could be updated.
I only stayed one night, but I was so very pleased with my stay. The staff was very friendly, the room was clean, the breakfast was free and was more than just donuts or something (omelettes, biscuits and gravy, waffles, etc...). The price was very reasonable. Free parking. I will stay again.