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02 May 2025
Friday
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03 May 2025
Saturday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Quality Inn & Suites North/Polaris in Columbus (Crosswoods), you'll be a 1-minute drive from Solar Eclipse April 8th 2024 and 6 minutes from Polaris Fashion Place. This hotel is 8.9 mi (14.3 km) from Ohio State University and 10 mi (16.1 km) from Columbus Zoo and Aquarium. Make yourself at home in one of the 92 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

No elevators

Noise-free rooms not guaranteed

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Professional property host/manager

Pets allowed

Only dogs are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Important information

You need to know
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
21
Optional fees
  • Pet fee: USD 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Accessible facilities

Other

Coffee/tea in common areas

Laundry facilities

Television in common areas

Free breakfast

Multilingual staff

Free newspapers in lobby

Free use of nearby fitness center

24-hour front desk

Express check-out

Wheelchair accessible path of travel

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

RV, bus, truck parking

Free self parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Visual alarms in hallways

Hotel reviews

6.8
Fair727 Verified Reviews
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Cleanliness7.2/10
Service7.6/10
Comfort6.8/10
Condition6.6/10
location8.4/10
Neighborhood8.2/10
Quality7.4/10
Value8.2/10
Amenities6.6/10
10/10
Exceptional
Candace, 21 Jan 2025
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I only stayed one night, but I was so very pleased with my stay. The staff was very friendly, the room was clean, the breakfast was free and was more than just donuts or something (omelettes, biscuits and gravy, waffles, etc...). The price was very reasonable. Free parking. I will stay again.

2/10
Poor
Stephanie, 20 Jan 2025
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Staff is unhelpful Dogs were always barking Outdated Small rooms Uncomfortable beds Don’t go to this hotel

10/10
Exceptional
Mark, 03 Jan 2025
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Nice place

It was ok. Room had a strange smell but not enough to keep me from sleeping

10/10
Exceptional
Margot, 02 Jan 2025
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Bed is comfortable, room is perfect. No Fox News for breakfast please.

10/10
Exceptional
Colin, 22 Dec 2024
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Everyone was nice and our room was very clean

10/10
Exceptional
Ruqiyo, 11 Dec 2024
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Awesome stay

It was a great stay! Staff is always pleasant and they have a great breakfast!

10/10
Exceptional
Abigail, 10 Dec 2024
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Safe and quiet

8/10
Excellent
Christopher, 07 Dec 2024
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Was an easy check in. Room very spacious (suite), quiet area. Lots of restaurants nearby (expensive ones). Would stay again.

10/10
Exceptional
Robin, 05 Dec 2024
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I would definitely stay there again!

8/10
Excellent
Vernon, 03 Dec 2024
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It was comfortable but this room was really small

6/10
Fair
LAnVA, 01 Dec 2024
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The staff was friendly, the location was right off the highway making it convenient. the breakfast was fine. The property is old and they're making some renovations slowly but surely. Pet friendly. We had two rooms one was better than the other because of the new flooring. My main issue was that our tv didn't work and we didn't want to change rooms. For the price it was okay!

8/10
Excellent
Rian, 27 Nov 2024
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Hotel was Clean and staff was nice

6/10
Fair
Connie, 24 Nov 2024
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Oh and rude hotel admin clerk.

10/10
Exceptional
Ja, 24 Nov 2024
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Great hotel, clean and comfortable. Very nice staff as well.

6/10
Fair
James, 19 Nov 2024
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i felt catfished. The photos posted were definitely misleading

6/10
Fair
Sara, 19 Nov 2024
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This was average, not a place I’d want to stay by myself. It needs some updating, there was mold in the bathroom. I wouldn’t go back.

10/10
Exceptional
Carol, 19 Nov 2024
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Truly enjoy the breakfast available. Mattresses in rooms need updated. Fan / heater did nor seem to work right.

10/10
Exceptional
Cody, 16 Nov 2024
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Clean, comfortable, and pet friendly!

Lobby was very clean and inviting. The gal at the front desk was very friendly when we checked in. The room was cozy and comfortable. Nothing fancy, but was clean and had all the necessities. The fact that I was able to bring my dog with me was a huge plus since he goes everywhere with me. Will definitely stay here again next time I’m working in the area!

10/10
Exceptional
Vincent, 14 Nov 2024
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Nice accomidations

2/10
Poor
Tracy, 14 Nov 2024
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I would never suggest anybody go here it's an awful place employees are rude the breakfast food is very minimal hard boiled eggs and pancake mix this is an awful hotel I've been to many traveling through the states and this is one of the worst

8/10
Excellent
Michael, 12 Nov 2024
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They don’t tell you that there is a 75.00 deposit and every time you check in for another day they charge you another 75.00 deposit each time.

2/10
Poor
Katy, 10 Nov 2024
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There were multiple ice machines broken, so I could not get any. The room is set up oddly with a tv in the middle of the room without a mount to adjust the tilt/angle. The room is divided in half by a partial wall, so it causes tv view issues. There was no elevator in sight.

8/10
Excellent
Shanen, 09 Nov 2024
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Clean property, smoke free, but unexpected deposit, very thin walls, and below average guests.

8/10
Excellent
Carrie, 07 Nov 2024
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Staff was very friendly; room was clean and quiet.

10/10
Exceptional
Anthony, 07 Nov 2024
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Good location

6/10
Fair
Heather, 06 Nov 2024
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Staff was friendly & helpful

10/10
Exceptional
Solomon, 30 Oct 2024
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Served a good purpose. ✔️ ✅️

2/10
Poor
Tracy, 29 Oct 2024
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I had a very bad stay there people in the room next to us their child kept screaming and they were fighting and fighting until 4:00 in the morning and the staff didn't do anything about it I almost called the police on them but chose not to and another night somebody was in the upstairs hotel room and kept walking back and forth and back and forth and back and forth for hours and it was so loud because they have no carpet so the floor is loud when you walk across the back and forth with your shoes on we couldn't sleep because they kept walking back and forth it's a terrible place don't ever go there

2/10
Poor
Tracy, 28 Oct 2024
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We had a first floor unit and all we heard all evening while we were trying to sleep with people walking back and forth and back and forth in the room above us and the second night we stay there there was a family next to us where a young child that was screaming and screaming and screaming and then the mother was yelling at the father and the father was yelling at the mother and we called the office twice and they came down and said something to them but they never stopped it was truly awful no sleep because of the noise..

6/10
Fair
Kyrstin, 27 Oct 2024
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Pricing was fair. The "gym" was just 3 machines. Upstairs ice machine was broke. Breakfast was surprisingly decent for this place. Did appear to be clean just everything was a little outdated.

2/10
Poor
Shawna, 27 Oct 2024
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On Expedia was reviewed a 4/5 and this was not the case when we got here we realized this was a scam and false advertising.

10/10
Exceptional
MARTIN, 27 Oct 2024
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Very pleasant n courteous staff, frintcdesk

10/10
Exceptional
MARTIN, 26 Oct 2024
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It was very pleasant and staff were super friendly

6/10
Fair
Tae, 21 Oct 2024
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👍

6/10
Fair
Ruth, 21 Oct 2024
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Place is run down and front desk staff is not always trained well and is sometimes rude. Had issue with reservation getting double booked and it took three calls to get a person on the front desk that could handle the issue. The room was not cleaned when I returned in the evening. The bed was not made, trash was in the room, no fresh towles.

8/10
Excellent
MARTIN, 20 Oct 2024
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Friendly staff

8/10
Excellent
Travis, 19 Oct 2024
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Close to food and convenient stores.

8/10
Excellent
Thomas G., 14 Oct 2024
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Solid choice in Columbus area

Great value compared with other hotels in the area. The common areas were a bit dated, but the room was fine and the bed was comfortable. There were hot choices available in the breakfast. Overall a good experience.

8/10
Excellent
Christine, 12 Oct 2024
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Coffee was good and available at the lobby. windows had screen and was easy to ventilate the room

10/10
Exceptional
Kellam, 08 Oct 2024
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Quaint hotel that is close to many dining and shopping options. Great lobby, great staff, and great hot breakfast.

10/10
Exceptional
Fedna, 07 Oct 2024
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Property was good only I would say is there is a smell that linger in the room however the staff are nice

6/10
Fair
Lamont, 07 Oct 2024
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Reasonably priced with a convenient location.

8/10
Excellent
Sandra, 28 Sep 2024
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Room was nice and clean but hallways needed new carpet and upgrades

8/10
Excellent
CHARLIE, 27 Sep 2024
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the breakfast wasnt the greatest

2/10
Poor
Integra, 26 Sep 2024
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Hidden fees, deposit nonrefundable pet fees front desk staff screaming if you ask for a key to be recharged the keys do not stay charged and they will scream at you if you ask them to charge a key there was a huge crack in the window. Phone does not work in the room and looks like it’s been torn from the wall jack there are, burn holes in the floor and on the furniture, et cetera

6/10
Fair
Marna, 26 Sep 2024
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Good breakfast with lots of choices. There is no elevator, however, and the rugs are worn and dated. Rooms are small.

10/10
Exceptional
Brittani, 22 Sep 2024
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The staff were amazing and so nice anytime I asked about something or needed something.

6/10
Fair
Space, 22 Sep 2024
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Our room had a slight musty smell from the bathroom fan not working. The furniture was a little worn but the room was clean. Breakfast left more to be desired. The staff were friendly though.

10/10
Exceptional
Brian, 09 Sep 2024
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I like all the accommodations

10/10
Exceptional
Patricia, 06 Sep 2024
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Breakfast was good. Staff helpful

10/10
Exceptional
Dave, 27 Aug 2024
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The girl at the front desk was very nice.

6/10
Fair
Christopher, 22 Aug 2024
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Nothing fancy. Wish I knew in advance I would be charged a deposit. It wasn't the Ritz, but it wasn't bad either.

10/10
Exceptional
Martin, 19 Aug 2024
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Quality stay at the Quality Inn

Pleasant 2-night stay moving my college son into his dorm. Room was spacious and clean and AC worked well. Shower had good pressure and was hot. Breakfast wasn't bad if a little limited, have to say the biscuits and gravy were actually excellent. Front desk staff were friendly. Excellent location near many restaurants and stores. Would definitely stay again

10/10
Exceptional
Ricardo, 17 Aug 2024
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One of the best hotels I’ve ever stayed at. Staff are really nice, room was very clean, and the breakfast was really good. I’d recommend staying here. This will be the only hotel I’ll be staying at from now on.

10/10
Exceptional
Ernesto, 17 Aug 2024
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The property was clean and the staff was friendly/accomodating.

8/10
Excellent
erik, 15 Aug 2024
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Despite a request my room was not cleaned for 5 days

2/10
Poor
Baodan, 10 Aug 2024
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Very bad

10/10
Exceptional
A. Duane, 09 Aug 2024
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Busy area, I was pulling a trailer. But room was nice, girl on the desk was super. Very helpful. Close food all around.

6/10
Fair
Himanshu, 08 Aug 2024
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Rooms and hotel Looked pretty old and not very clean

10/10
Exceptional
Kathy, 30 Jul 2024
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Was in Columbus with very sick dog. Staff was wonderful and accommodating

4/10
Poor
james, 24 Jul 2024
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Room smelled like mold carpet felt damp and thumping in above room

8/10
Excellent
Ashley, 22 Jul 2024
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The continental breakfast could have been better. Jelly was moldy, waffles tasted sour and there was nothing telling people where the butter and cream cheese was located (was in the fridge hidden behind the yogurt). Other than the breakfast, everything was fantastic.

8/10
Excellent
Ronald, 21 Jul 2024
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Location

10/10
Exceptional
Tony, 12 Jul 2024
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Short stay

Room was big and clean

6/10
Fair
Senthil Vadivalagan, 12 Jul 2024
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Ok for the price

8/10
Excellent
Charlie, 09 Jul 2024
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one light out and furniture torn-up

10/10
Exceptional
John, 26 Jun 2024
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5 stars

Perfect

10/10
Exceptional
Gregory, 24 Jun 2024
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Great room and great service

2/10
Poor
Mitch, 23 Jun 2024
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Nope

Whole place smells musty. Room smelled like cigarette smoke, didn’t feel comfortable the whole time we stayed. Old furniture, peeling paint, yellow old mattress. Walls super thin and they allow people’s pet's. We paid for 2 nights but just left after finding new accommodations the next day. Wouldn’t recommend to anyone.

10/10
Exceptional
Jenny, 23 Jun 2024
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Fair price. Early check in available

8/10
Excellent
Verified traveler, 17 Jun 2024
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bien

Es un buen lugar, solo les hace falta ser mas amigables con el ambiente, mucho desperdicio de agua en las regaderas para bañarse, el desayuno esta incluido pero los trastes que ocupan no son reciclables y hace falta un poco mas de limpieza, sua alfombras estan asquerosas, pero son muy amables y fuera de eso todo bien

10/10
Exceptional
Melinda, 15 Jun 2024
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Was very nice and friendly

10/10
Exceptional
Brad, 09 Jun 2024
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Great place for the money. Room was clean. Beds were comfortable. Staff was incredible from start to finish. Breakfast was more than reasonable for price.

10/10
Exceptional
Rita, 09 Jun 2024
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Rooms were clean and had a good nights rest

8/10
Excellent
Kenneth, 21 May 2024
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The staff was nice

8/10
Excellent
Mac, 06 May 2024
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We could not get the TV to work. We had a hard time using the card key. My wife couldn’t get the hand held shower head to work. The breakfast was nice.

8/10
Excellent
Verified traveler, 03 May 2024
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Delicious breakfast. Friendly and Helpful Staff. Comfortable Accessibility Room. Updated areas. Extremely easy access to Routes 315 and 270 made getting to appointments less stressful. We will stay again.

10/10
Exceptional
Jakob, 28 Apr 2024
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Nice facility, excellent staff, place is dated slightly but nice.

10/10
Exceptional
Charles, 22 Apr 2024
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It was easy to find, everything was clean and ready, staff was really nice and directed us to our room.

10/10
Exceptional
Sherri, 18 Apr 2024
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Everyone was very nice and friendly.

10/10
Exceptional
Jeremiah, 12 Apr 2024
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The staff were helpful and professional. My room was relatively decent

4/10
Poor
Crystal, 11 Mar 2024
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I had left a review the day I got there (waiting on a room that I reserved). The next day I was coming back from seeing my ill mother and I was confronted by a staff member in front of others about my review and was told due to check in policy I couldn't check in until 3pm (on that day 2 gentleman came in after me with no reservations and was able to get checked in before me). This was unprofessional and uncalled for. 2) housekeeping never came by on the 3day (I had stayed or 6 days).

10/10
Exceptional
Jean, 11 Mar 2024
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Customer service was very nice, helpful, clean and well managed.

4/10
Poor
Nate, 09 Mar 2024
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The room was super small with chipped furniture and the window cushions were torn and over used. The TV and programs were poor.

8/10
Excellent
Michael, 08 Mar 2024
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Anna at the front desk was amazing. She genuinely cared and was pleasant and promptly handled any concerns

10/10
Exceptional
Stephen, 03 Mar 2024
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Outside noise but not to bad. 😊

6/10
Fair
TRACY, 31 Jan 2024
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The room had a pungent smell. I bought air deodorizer but still had to crack a window to clear it out every time I came back to the room. Bed is hard as a rock Friendly staff. Room temp was comfortable Breakfast was good

2/10
Poor
Marissa, 31 Dec 2023
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This was by far the worst hotel I have ever been to. The window in our hotel room was broken with a hole in it, there was mold and mildew in the bathroom, the carpet was sticky and had a damp feel, my daughter woke up with several bug bites (not bedbugs I stripped the beds to double check when we saw the bites), and they charged me $75 for incidentals instead of just putting a hold on the money and now are trying to refuse a refund so corporate is now involved. Front desk staff was notified, but did not have another room to move us to and it was too late to book with another hotel in the area. STAY AWAY!!!

10/10
Exceptional
BethAnn, 30 Dec 2023
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Good breakfast variety! Friendly compassionate staff.

10/10
Exceptional
Breanna, 27 Dec 2023
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Shawn at front desk went above and beyond much friendlier than other staff he's awesome

8/10
Excellent
Jane, 14 Dec 2023
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Everyone was very nice. There was an issue with the room they gave me still being occupied. They rectified the issue. I advised the front desk of a problem with the noisy heater.

6/10
Fair
Lequantta, 09 Dec 2023
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Property was clean, breakfast was fine.Area to eat was clean customer service was ok, parking was easy, my only issue was water was lukewarm so shower was not enjoyable

2/10
Poor
JAMAL, 06 Dec 2023
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Noisy and it's not clean

10/10
Exceptional
Shaun, 26 Nov 2023
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Grrat for 1 night stay

4/10
Poor
Linda, 24 Nov 2023
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We liked breakfast. In the hotel, we saw a small dog on a leash running. Not only did it pee and poop in two different places ,It wasn't contained by the owner. Our room was in the back of the building. You could smell weed in our room and hall many times a day! Once in you could see the bathroom, it looked okay but really old. Then I saw the RED MOLD growing in crevices around the shower and shower head wasn't attached to the wall! I have pictures to substantiate this.. Also the outer door, #7,would stay open and we would check it a lot out of fear Of the people who were smoking and staying for an intervention class Here's a biggie, I needed a plunger and went for one and no one new were IT WAS! THERE'S ONLY ONE PLUNGER FOR THE WHOLE PLACE? It was finally found so I could use it. THEN A ROOM IS ONLY CLEANED AFTER 3 DAYS? ABSOLUTLY UNACCEPTABLE! I will NEVER go to a Quality Inn again and will let everyone know how bad it is.

8/10
Excellent
Leanne, 24 Nov 2023
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Enjoyed our stay. Nice staff. Bathroom fan didn't work and toilet didn't flush properly. Didn't spoil our experience. We loved the location.

4/10
Poor
Maria, 22 Nov 2023
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The window has a big crack. The were several holes in the walls. The walls are so thin that every single sound of the neighbors' activity was head. In the middle of the night, I woke up in panic because there was the sound of flooding in my bathroom. It was not: people who occupied the second floor just flushed the toilet.

10/10
Exceptional
Julie, 20 Nov 2023
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Everything was just what I needed as a solo traveler. I felt safe. The room was modest but nice. I'd definitely go back again.

8/10
Excellent
Donald, 30 Oct 2023
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Location was good

6/10
Fair
Susan, 23 Oct 2023
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The room was clean, but a lot smaller than I expected. Decor very outdated. That doesn’t really matter, but could be updated.

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