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23 May 2025
Friday
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24 May 2025
Saturday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Pyramisa Island Hotel Aswan in Aswan, you'll be in the historical district, just a 2-minute walk from Nile and 10 minutes by foot from Nubian Museum. This luxury hotel is 0.6 mi (0.9 km) from Elephantine Island and 1 mi (1.7 km) from Fatimid Cemetery Main Entrance. Make yourself at home in one of the 450 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private furnished balconies. Satellite television is provided for your entertainment. Private bathrooms with bathtubs feature bidets and hair dryers. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Aswan? This hotel has 13563 square feet (1260 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Travelife

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Check-out by: 12:00 PM

Important information

You need to know
  • A car is not required for transportation to and from this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
Optional fees
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Arabic

English

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Hair salon

Concierge services

Gift shops or newsstand

Shopping on site

Airport transportation (surcharge)

Conference space

Laundry facilities

Garden

Library

Free breakfast

Safe-deposit box at front desk

Spa services on site

Multilingual staff

24-hour front desk

Business center

Full-service spa

Spa treatment room(s)

Meeting rooms

Steam room

Sauna

Children's club

Pool umbrellas

Grocery/convenience store

Number of restaurants - 3

Conference space size (feet) - 13563

Conference space size (meters) - 1260

Number of outdoor pools - 2

Number of hot tubs - 1

Snack bar/deli

Turkish bath/Hammam

Free self parking

Number of bars/lounges - 4

Number of poolside bars - 1

Number of coffee shops/cafes - 1

Free parking nearby

Babysitting or childcare (surcharge)

Ballroom

Banquet hall

Wheelchair accessible (may have limitations)

Hotel reviews

6.2
Fair252 Verified Reviews
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Cleanliness6.4/10
Service6.8/10
Comfort6.4/10
Condition5.6/10
location7.4/10
Neighborhood8.6/10
Value8.0/10
Amenities5.6/10
10/10
Exceptional
Philip, 20 Jan 2025
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Peaceful island resort

This is a very nice hotel on an island in the middle of the Nile. You need to take a boat to reach it. The boat starts from the point marked "Pyramisa Isis Island Pick Up point" on Google maps. All the tours and private cars will meet you at the parking area at this pick up point. The boat takes about 5 minutes to make the journey but you might need to wait 15 minutes for the boat to set off. It runs all hours. Due to its island location this is a very peaceful place.

10/10
Exceptional
Philip, 19 Jan 2025
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Refurbished rooms are now of 4* standard

This hotel has had some poor reviews recently based on its condition. I spent to separate visits to the hotel in January 2025 and both the rooms we stayed in had recently been refurbished and were very nice. I would say that the hotel is of a standard similar to a 4* holiday hotel in Spain. The public areas of the hotel were also in the process of being refurbished. The island location makes it a very peaceful laid-back place. The boat takes you to and from the Pyramisa Isis Island Pick-up point as indicated on Google maps. You should allow up to 20minutes to make the trip. Tours and private cars will meet you at the parking place near that pick-up point. It's a very nice holiday hotel to stay in now and will continue to improve over the next few months I'm sure.

4/10
Poor
Lindoro, 10 Jan 2025
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Change my room two times for cleaning concerns….. Last room the bathroom shower was clogged. Terrible!!!!

6/10
Fair
Maya, 26 Dec 2024
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The island hotel was very pretty and you got a good view from restaurants/ balcony. The room was clean and comfortable, with a very large shared balcony. The staff were a bit a abrupt at times and the room was not ready for check in at 3pm. There was a little bit of a leak in the bathroom and the floor got very wet after a shower. Dinner was very average but was included in the room rate. A nice calm retreat away from the main town. You do have to get a boat to get there but they operate frequently. We had a massage in the spa, nice but a bit expensive (priced for tourists). Good facilities - gym, spa outdoor pool etc.

8/10
Excellent
Jodi, 04 Nov 2024
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Our room needed some maintenance and we assume had not been used for sometime. For example, the sliding door to the balcony screeched loudly when we opened and closed it. The bathroom looked like it had been poorly finished around the bath and sink. The shower wasn't easy to use. Otherwise we enjoyed the view from our room across the Nile, the pool area was very nice. Service for drinks and food was incredibly slow - it looked like there was only one staff member dedicated to serving everyone. The Italian food on the menu (the Italian restaurant was closed) not enjoyable - most people in our party did not enjoy the food and it was served cold as we had waited for so long.

8/10
Excellent
Christopher, 15 Sep 2024
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Looks good but brown water

Everything was fine and looked nice. Then we turned on the bathand the water was brown. And apparent toilet paper came out of the other bath in the room. Room service took an hour to get but food was ok, the room was nice and spacious.

10/10
Exceptional
Michael, 28 Apr 2024
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I was worried after reading the reviews, but we had a junior suite, the room was perfect. Yes might have been a little dated but the view was amazing, the staff were amazing. We were able to book a few things they helped with. We arrived late and the boat to get there was still running.

8/10
Excellent
Guodong, 28 Mar 2024
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The hotel facilities are a bit old. But relative to the price, it is completely acceptable.

2/10
Poor
Verified traveler, 13 Jan 2024
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Horrible experience… Avoid this hotel.

Terrible experience. The hotel is in ruins. The rooms are dirty, bed full of bugs, we got a rash in the morning. The bathrooms full of mold, and hot water not working properly. The AC was not working, and the bathroom lights did not even turn on.

8/10
Excellent
Moataz, 06 Jan 2024
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Great place. Will come back again.

The hotel is excellent in many ways. The location is very very unique. Great place and great service. One thing that needs work is the room cleaning. The dust inder the bed speaks of months without cleaning. Other than that I have no criticism

6/10
Fair
I-Chu, 01 Jan 2024
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Staff is overall friendly with various English skills. The hotel looks pretty nice from the outside but the rooms are not compatible to the exterior look. We paid $500 USD in total for 2 nights of a triple room in December. Triple room = 2 twin beds 1 rollaway bed. Mattress quality is similar to those used in motels in the States. None of the machines in the fitness center works. Bathroom door of our room is not closable and room door is very difficult to close. I do miss Cairo Hilton Pyramid Golf, where I paid less with better quality on everything.

10/10
Exceptional
Moataz, 29 Dec 2023
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Excellent choice

Great for the value

2/10
Poor
Parthiban, 27 Dec 2023
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Such a nightmare. Only the facade looks beautiful. The rooms are run down and so dirty. How could Expedia even be listing this hotel as 5 star? Tables broken and floors so dusty. I’m afraid there might even be bed bugs. Have spoken to the reception and they can’t be bothered. That’s how bad the service is.

8/10
Excellent
Rebecca, 24 Dec 2023
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The hotel was very good enjoyed the boat trips from hotel to aswan sightseeing good

6/10
Fair
Sandyta, 06 Dec 2023
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Outside of the property looks very nice as you approach from taxi boat to the hotel. But inside could use an upgrade. Definitely still old fashion inside with all the furniture stuff. Tall, bold male and older looking receptionist staff had a misogynist attitude. Did not respond to me but would make eye contact to my husband when he did not even make the reservation and ask only him questions about reservation. Gave my husband the keys and did not acknowledge me until I had to raise my voice and ask for our passports and wifi access which was terrible. Would not be back.

4/10
Poor
Leon, 27 Nov 2023
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room had hair all over the bed and the shower didnt work well

2/10
Poor
shahriar, 24 Nov 2023
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I booked a deluxe with king bed and view of the Nile. The room initially given to me was unsafe: the front door did not lock (flimsy, could be pushed open, chainlink broken) and the door to the balcony did not lock. We were reassigned to a room where the locks worked, but with twin beds and not looking at the Nile. The bidet did not work. The shower was terrible: the shower head rotated everywhere getting the ceiling, the floors, the walls all wet. We diverted the water to the faucet, but the showerhead did not work anymore and had to kneel to wash our hair. The water pressure and temperature fluctuated; the tub/shower was clogged. The bathroom was not very clean (fungus growing on the tile). The property was in disrepair and it was dated. Presumably, this is a 5-star hotel, but it is not (more likely 3 stars).

10/10
Exceptional
Mohammad, 28 Oct 2023
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Excellent property and delicious breakfast with lots of variety

10/10
Exceptional
Maria Fariza, 20 Oct 2023
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It was an experience I wouldn’t mind having again!

6/10
Fair
MARIA, 19 Oct 2023
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Not great

The trip was last minute and we had to book whatever was available . This was NOT our first choice and it was not a place we would go back to . It is old, shabby, not clean and not convenient as it is on an Island

8/10
Excellent
MARIA, 16 Oct 2023
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Not great

There was a shortage of hotels when we booked and this is the best we could get that was not scandalously expensive . Not great

8/10
Excellent
Latchman, 09 Oct 2023
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The property rooms are old.

6/10
Fair
Sherri, 23 Aug 2023
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The property was adequate for us as we were checking in late and departing early the next morning. When I booked I did not realize that the only way to the property was by boat. This made it very inconvenient. We were hungry as we got in at 10pm and the hotel had very limited food options and because you have to take the boat back to the town we really couldn’t go to any of the places still open in town. The food was okay but definitely not high quality. The property was very dated and old. The doors and wood were scratched up and the bathroom had a weird half glass door which meant some water sprayed outside the shower. They also still use physical keys with a giant hanging tag that has your room number. Not really the safest thing. I did find the staff friendly and very helpful. Breakfast was decent but nothing to write home about. All in all if you are looking for a place that is modest and you want to relax in isolation on an island it’s not bad. But if you want to tour around Aswan and explore the city this is not the place.

4/10
Poor
Martin, 09 May 2023
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mostly dissapointing

This is NOT a 5-star hotel! Maybe it was the inauguration day, 50 yr ago. I will say, today, barely a 2 star. Premises definitely showing the aging and lack of proper maintenance. Example: fiberglass bathtub patched and patch blistered and cracked. I booked a room with king bed. they gave me one with 2 beds. Came down and complained, then got what i asked for. Changed some dollars for egyptian pounds. The first time was Ok (a new $50 bill). Second time: "we can change you only $20 US", the catch is, you need to give them freshly mint bills, not a single scratch. needless to say i didnt change anything. now, heading back home with all my "unacceptable" bills. Dinner buffet was ok as well as breakfast, but again, not what you will expect at a 5 stars hotel... Location con: you have to take a ferry running erratic times, allow yourself plenty of time to cross the river and grab your ride.

4/10
Poor
Tagelsir, 01 May 2023
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Not so good for paid prices.

6/10
Fair
Dean, 16 Apr 2023
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The location is great and being on its own island is very charming. You take a small boat to it. The grounds are very nice and the pool is great. Unfortunately the rooms are very tired and dated. The beds and sheets are old, the flooring is cheap and the bathrooms are poor. Its a shame because the setting of the hotel is great.

4/10
Poor
Angela, 29 Mar 2023
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Very old furniture and wifi is terrible

2/10
Poor
Hesham, 09 Mar 2023
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I had them change our rooms 2 times. All rooms presented to us were in terrible condition and very dirty; I'm talking about dust and hair on the floor and in the bathroom. We settled in a room because we were just extremely tired from a long travel after they double cleaned the last one. Hotel is in a great location, but staff and manager are extremely unprofessional and rude. Hotel property is in a bad condition and hasn't been maintained for a while. Amenities are old, unmaintained and outdated.

8/10
Excellent
RAUL, 01 Mar 2023
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Good experience with some comments

The experience, in general was good; the only thing that was uncomfortable for me was that the WIFI is only available in the lobby area and poor quality, less than 3mb. Additionally it was difficult to find the gym, because is inside the SPA and it's in poor condition

4/10
Poor
ahmed, 28 Feb 2023
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Hotel location very nice but room very bad Furnature very old mattress very bad no equipment in rooms

4/10
Poor
Hasina, 06 Feb 2023
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Not Clen every thing not working as Expected.

2/10
Poor
Debra, 05 Feb 2023
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We reserved a room with a King size bed and we got 3 twin beds. We reserved a non smoking room and there was an ashtray in the room and the room smelled of smoke. The room/floors/sheets/towels were either dirty or needed replacing! I would not recommend this hotel to anyone!

6/10
Fair
Irene, 23 Jan 2023
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This hotel must have been very nice but now it is run down. Sorry, but they should make an effort as it has lots of potential

4/10
Poor
Verified traveler, 20 Jan 2023
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There is a fly

2/10
Poor
Santosh, 06 Jan 2023
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I stayed in villa and no internet service provided , I need to go to reception area to use internet services, terrible experience. Over paided for accommodation with no internet connection

6/10
Fair
Feroz, 27 Dec 2022
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Unable to reach anyone at hotel- neither from outside hotel of inside hotel. Rooms are spread across- one porter for more than 200 guests. Guests had to wait in line for long in breakfast- almost 20-39 mts to get omelette Have to take ferry to teach hotel.

2/10
Poor
Verified traveler, 26 Dec 2022
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Hello are you there?

Didn’t get to stay as the phone numbers i was provided didn’t work for the property. Nor the 3 others I looked up. Hotels.com was able to get thru on a number they had that’s not published? Had to book a last minute hotel someplace else cause I wasn’t able to contact the property. This is disappointing.

10/10
Exceptional
TERRENCE, 28 Oct 2022
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This property is under rated. Yes its a bit dated and a few things are out of order but PLEASE look past the little deficiencies and come enjoy this wonderful place The location is wonderful and the hotel shuttle boats(FREE) make it really convenient for getting downtown

6/10
Fair
Suhail, 10 Oct 2022
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I liked the service the staff provided, it was exceptional. I hated the fact that the wifi was non existent and wouldnt work for us

8/10
Excellent
Eileen, 18 Sep 2022
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Definitely not a 5 star hotel, maybe it used to be? Yes the property is outdated but we found everything to be clean and it worked for us for one night. AC, shower, pool, buffet was good. The staff were all very friendly and we were able to check in early.

10/10
Exceptional
Jennifer, 10 Sep 2022
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Outstanding service. 24 hour ferry. Free breakfast and dinner. Well packed breakfast box. I truly love this beautiful hotel. Will come back in the future.

8/10
Excellent
Jamil, 22 Jun 2022
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As indicated by its name, the hotel is located on an island and so hotel guests and their luggage are transported by boat to the hotel, which is pretty awesome. The hotel staff were, for the most part, very friendly and accommodating, and willing to help make our stay enjoyable. The hotel could do with some renovations - certain features seem run-down by today’s standards and are in dire need of an upgrade, and certain amenities were not available while we were there (though, this may be due to the fact that our stay occurred in the off season), but overall the hotel has a lot of charm. Our plan was to take a Nile cruise from Aswan to Luxor, but we weren’t sure if we could do this given our tight schedule and last minute planning. However, one of the hotel staff by the name of Mostafa went above and beyond his regular duties to make this happen for us. He not only offered us a number of options, but once we had decided on which option we wanted, he arranged the cruise including the transportation of our luggage to the boat. He even took time out of his day to help us with finding amenities and items that were unavailable at the hotel. Despite its shortcomings, I would recommend the hotel for its location, charm, and hospitality.

8/10
Excellent
Nicholas, 06 Jun 2022
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The wifi only worked for about half our stay. This property has all of the potential to be a 5 star resort, but it’s a bit rundown and it showed. It’s somewhere between a 3-4 star property in today’s condition.

4/10
Poor
Chandrajit, 17 May 2022
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Like location but definitely not worth to stay as everything is in bad condition like bathroom fittings, doors, switches, door knobs, shelves you name it everything and it’s very very old property.

2/10
Poor
Anthony, 30 Mar 2022
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Only stay if you like roadside motel quality

Awful experience. First off the hotel is maybe a 3 star max. It is very out dated and old and not how the pics look. The staff also is not very well trained or accommodating. The hotel was advertised as “air conditioned rooms” but the a/c didn’t work. We complained and they tried to convince us that air conditioning meant “air freshening” and is only a fan. This is on mid 90 degree days. Finally after a lot of talking they said it was turned off to save energy and they turned it on again and it cooled down but turned it off again in middle of the nite. The beds were also terrible. Good not edible. And overall no better than a roadside motel. Would not recommend

6/10
Fair
Spenser, 20 Mar 2022
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Hotel staff are awesome. I wish the room cleaness and condition come par with the Hotel class rating on Expedia. In my view it’s at least two ratings below.

8/10
Excellent
Mohammed, 19 Feb 2022
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Aswan adventure

It was nice stay with helpful staff and excellent location

8/10
Excellent
Kristina, 28 Feb 2020
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The hotel is on an island! Beautiful location The staff was very nice and helpful

4/10
Poor
Verified traveler, 25 Feb 2020
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The only location is fantastic but anything else is very disappointing

2/10
Poor
Rolanda, 22 Feb 2020
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One of the worst!

DON’T stay here...it’s dirty, rundown, outdated, has awful management, bad location to get around the city, dirty restaurant, terrible wi-fi, loud rooms, gross & rundown bathroom and room, cheep mattress and sandpaper sheets (a true shame since in the land of Egyptian cotton). Not worth the money and definitely NOT a 5 star hotel!!!!! I’d give it 2 stars at most!

10/10
Exceptional
WalidShafik, 08 Feb 2020
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The accommodation was great and hotel employees was very helpful and friendly

10/10
Exceptional
Verified traveler, 06 Feb 2020
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the hotel has beautiful landscape and view as well, the staff are very kind and helpful they now have new management, and its better than before

6/10
Fair
Gay, 04 Feb 2020
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Location a plus

Was disappointed in food options. Only buffet or the Lobby Bar. Pizza in Lobby bar was not edible. Reception staff were less than friendly.

8/10
Excellent
AMR, 03 Feb 2020
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Food not rating 5 stars hotel

4/10
Poor
Tomas, 10 Jan 2020
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Its extreeeeeemely cold, water is not very hot... dissapointing

4/10
Poor
sherif, 08 Jan 2020
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Bad hotel

Substandard in every aspect. Rooms freezing cold. Sheets, wager thin. Food : they charge you extra if you want a decent cup of coffee with breakfast. Otherwise it’s Nescafé packets. Service , with the exception of Hatem in the reception area, it leaves a lot to be desired. In short, not a good place to stay.

2/10
Poor
Verified traveler, 05 Jan 2020
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The property is in a beautiful location and the hotel is built well but sadly the management is the worst I've ever seen and I travel a lot. Every guest had some sort of complaint, the room, food, and services are awful. Save your money and go someplace else.

4/10
Poor
Verified traveler, 04 Jan 2020
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very unprofessional staff, room was not clean, bathroom fan, tv remote, telephone, fridge were not functioning, we asked for someone to repair but there was no response. it can be much much better as location is very nice but unfortunately hotel is poorly maintained and managed.

4/10
Poor
PPP, 02 Jan 2020
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Very unorganized.. Staff Didn’t want to listen to us till we get a manager each time rooms were dirty

2/10
Poor
Asha, 01 Jan 2020
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Issue seems to be with all paramisa hotels in Egypt and their ability to provide good customer service. Called the manager a day before arriving and requested a heater as it is very cold and the hotels do not have central heat - he said no problems, but when we got there no one knew and took two hours to get the request completed at 1am

6/10
Fair
Verified traveler, 28 Dec 2019
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Avoid this hotel

Main hotel was ok (still pretty rundown and would give it maximum 3 stars). My friend’s room was in the ‘chalet’ and not worthy of 1 star. Some staff were good, but check-in took way too long (about an hour and we were well past check in time). Would not recommend this hotel

10/10
Exceptional
Verified traveler, 25 Dec 2019
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Being in an island was really nice. Also the staff is very friendly. You als get unlimited boat rides to and from the shore.

2/10
Poor
Verified traveler, 22 Dec 2019
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This is hands down the worst "5 Star" hotel I've ever stayed in. It's 2 star at the best. It was run down. It was super dirty. We requested one bed but instead were given 2 twins. They were uncomfortable and felt like water beds. Our room smelled like cigarette smoke and when we asked to change rooms, the staff at the front desk gave us a hard time. They offered instead to spray our room with chemicals to make the smell. We insisted on a new room and eventually they gave it to us. I would never staying here again.

2/10
Poor
EP, 21 Dec 2019
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The hotel was extremely old and dirty. The walls were scuffed, the bed sheets were stained, hair pn the sheets. The shower was challenging as it splashed everywhere and there was no hot water. There were no english language channels on the 26 inch TV. The service was sub par all around, the breakfast had limited choices. I would really suggest not staying here unless you like old dilapidated buildings.

8/10
Excellent
Verified traveler, 07 Dec 2019
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Decent hotel. Modern and clean rooms. Facilities are new and renovated. It is hard, however, to get on and off the island. Also, don’t expect any WiFi during your stay.

8/10
Excellent
Verified traveler, 03 Dec 2019
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The staff here, especially the tour organizers were amazing! They went above and beyond to make it a memorable time for us. We felt like they genuinely cared, and it wasn’t simply about selling us whatever. It was definitely a great time. Only negative, was the WiFi. Not reliable at all.

8/10
Excellent
Verified traveler, 04 Nov 2019
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Splendid old style hotel, but rooms are a bit tired - in need of refurb and internet was out of action. Good food and service

8/10
Excellent
Gasper, 03 Nov 2019
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Excellent and unique location in Aswan. Very beautyful islan area with ist own park. But maintenance of this large property is rather poor. It looks like it's over-dimensioned with respect to the number of visiting guests.

8/10
Excellent
Katie, 29 Oct 2019
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The staff is super friendly. The water taxi is free and is a nice ride on the Nile. The hotel is a little older but it was clean and the location was nice in regards to the views. Only complaint was the WIFI was down and when it came up it was too slow to use. Breakfast buffet was complimentary and it was good. We didn’t eat anything else at the hotel so not sure how rest of the food compares but can’t beat a free breakfast. There is not an option to buy snacks once you are on the island so be sure to stock up on water and snacks while in town if you are like me and need a late night snack.

8/10
Excellent
Verified traveler, 04 Oct 2019
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I expect to have the possibillity of a minibank in a 5 star hotel. Fassilities in the room and bath was not 5 stars worthy.

2/10
Poor
Verified traveler, 19 Sep 2019
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It’s old and dirty Pool was empty Breakfast was not good Bathroom dirty

10/10
Exceptional
Verified traveler, 11 May 2019
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The Pyramisa Resort is an unusual hotel with great facilities and staff with very few guests. It’s everything that you require with the tranquility. A beautiful place to stay.

8/10
Excellent
Verified traveler, 27 Apr 2019
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Nice decoration, big place. Staff is friendly. Food is good but not excellent. Rooms needs some upgrades.

8/10
Excellent
Kevin, 24 Apr 2019
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Ok place to stay, staff hit and miss and .........

You've see the photos of this place and read the reviews. It cant be that bad can it? Surely might be worth a try for a nice looking place at a good price?Well, yes and no dependant on what is important to you.Grumpy unsmiling unhelpful firs t contacts at check-in. Cleanliness. - fine, no issues at all. Staff around the pool and at the restaurant really good..Room - decent size, good large balcony, a/c, good WiFi, TV we didn't try, fridge no mini bar, kettle tea and coffee and a safe and unlike many comments it was clean.Grounds - A large free form swimming pool which probably wont have more than six people on the sun beds around it. So it is pleasant and peaceful with a good pool boy and drinks service. If you're here for a few days and have spare time its a great place for relaxation. Food - given the hit and miss attitude of they staff I didn't have great hopes for the buffet. But as buffets go it was actually quite good considering the fact there probably weren't more than 30 people to eat there. Several soups, chicken beef, fish mains, vegetables, rice, pasta, potatoes, half dozen desserts. Our meal was included in the room rate. So if you want company and people around you and entertainment, no. If you want OK comfort, peace and quiet at a good price and are not embarrassed being one of 30 people

2/10
Poor
Ahmed, 11 Apr 2019
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Poor WiFi. Room was not clean and old Food was terrible

8/10
Excellent
Alyson, 01 Apr 2019
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Secluded resort with a mostly calm atmosphere

This was a relatively nice place to staying when traveling through Aswan. It’s on an island, so you’re separated from the hustle and bustle of downtown Aswan, which is nice. You’d think that would mean you’d have a quiet and relaxing hotel. While this was true for part of the time, this came to be far from the truth for the other part of our trip, primarily the wedding that took place at 11 PM with a procession in the lobby. My friend and I were startled awake to loud drums and chanting. This went on for about an hour. It was sort of dismaying and annoying since we had to wake up early the next morning for our tour. I understand that weddings are a special celebration, but more care and concern should be given as there are many guests who are at the hotel. Another low point was the bazaar in the hotel. Having traveling throughout Egypt to the main sites where bazaars are inevitably unavoidable, this was sort of disappointing. A resort is supposed to be relaxing, not an area where I have to worry about being harassed by people selling me trinkets. These were the only low points of the hotel. The breakfast offers many different choices, and the hotel staff are attentive to their guests in both the lobby and restaurant areas. If you’re looking for a place away from downtown Aswan with (relative) quiet (barring any weddings), this is a good place to stay.

6/10
Fair
Veronica, 12 Mar 2019
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The hotel location is amazing. The view was spectacular. Staff was friendly and generally helpful. We got to Aswan early and were able to check in early after a little wait time. Hotel is a little dated and needs to be upgraded. Food presentation was grand but the food was a little bland. Overall, we had a pleasant stay at the hotel.

10/10
Exceptional
Verified traveler, 11 Mar 2019
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Property situated on an island with beautiful views from my big balcony. Many amenities. Nice walking trail. They have a shuttle to Abu Simbel which was very helpful. The only thing that I did not like was the food. It was terrible ! Asked for a steak sandwich and was brought pot roast with no flavor . Just bread. I told the waiter thats not what I ordered. He then said we dont have steak. I said well you should have told me that . The next day I ordered room service. Ordered grilled chicken . Chicken had blood in it. Becareful . They need a new cook badly !! I had also asked for a cappucino and was brought nescafe . Either the workers are clueless or they dont care.

8/10
Excellent
Verified traveler, 09 Mar 2019
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The lobby is gorgeous and the location was great! Really enjoyed that aspect

4/10
Poor
Verified traveler, 03 Mar 2019
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Can’t find reservation. Poor customer service. Poor maintenance of the hotel. Updated hotel. Hair all over the floor in the bathroom. Over flow inside the bathtub. Poor drainage of the water. Poor hotel. Very disappointed. Do not recommend this hotel. Been told by other people room smells strong odor of fresh painted. Excellent customer service in the restaurant.

4/10
Poor
Verified traveler, 01 Mar 2019
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This property has great potential and its on a beautiful location of the Nile River, however the staff needs more training in executing customer checkin. The front desk employees are very nice however have no clue how to check you in or find your prepaid reservations. Unfortunately the hotel needs some tender loving care. The room that we were given smelled like a can of paint, but we were so tired and only there for 12 hours that we chose just to stick it out. Big mistake could not bare the smell. Room looked clean but all corners and under the bed dirty with dust. The shower head of the bathroom was the highlight of this room.

2/10
Poor
Anibal, 25 Feb 2019
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This was not one off my more enjoyable stays in Egypt, I had been before. I was here with a tour group and the check-in process was unpleasant.The young women at the reception desk were just handing out stacks of passports books to people in the hope that you would be able to find your own. Then once I finally got my key, one of the bellhops directed me to the general area of where my room was, but never mentioned I had to go down a flight of steps to find it. So I read the only posted signs in the hallways where he directed me and ended up back in the lobby, just to be escorted in the same direction, but down to the bottom floor where my actual room was. Before even entering the room though, the quality of the upkeep of the section of the hotel where I was staying was appalling. Doors were missing handles, hallways were full of dust and dirt, things were just so unkempt and outdated. Not to mention upon entering the room, I was immediately taken aback by the awful smell in the room. The television was an old tube 10" that only had a few channels and all of the buttons on the remote didn't work. The room had dead bugs on the lamp shades, walls, and on the floor in a few spots. The cabinet to the unclean and not even remotely cold mini-fridge only had one working hinge. The patio to the outside overlooking the unused dirty pool and unmanicured pool area was just unnerving. All in all, I won't be staying here again. There are plenty of other options available.

4/10
Poor
Verified traveler, 14 Feb 2019
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The location is beautiful but the hotel needs renovation

10/10
Exceptional
Verified traveler, 12 Feb 2019
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In the city central, its place is very good and near most transportation methods

4/10
Poor
Yuk Lun Alan, 10 Feb 2019
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POOR hotel not a 5* hotel at all

Staff always want a tip from you, rude and hardly speak English, unwilling to help, gym was broke down only 2 machine was kind of working and the rest was broken, they even ask me to climb in from the window was the door was broken, also breakfast was poor, not recommended travellers to stay.

6/10
Fair
Verified traveler, 26 Jan 2019
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No entertainment, poor room service, swimming pool is very cold up to freezing

6/10
Fair
Verified traveler, 26 Jan 2019
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No entertainment, poor room service, only one swimming pool which is very cold up to freezing

4/10
Poor
Verified traveler, 14 Jan 2019
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This hotel is dated and run down. The toilet leaked, the doors don’t shut tight, the reading light above the bed was out, and internet connection was spotty. The breakfast buffet was good and the staff friendly but it was not a comfortable and relaxing hotel. The best thing about our stay was the live music that played in the lobby.

2/10
Poor
Verified traveler, 13 Jan 2019
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Stay away, this is not a luxury hotel

This hotel is struggling. This is not a luxury hotel by any means. Very old installations, mouldy, no wi-fi in the rooms just in the lobby (this hotel is massive so if you will stay in the lobby it's a 5 minute walk from the chalet area), a very limited selection for room service. I paid extra to get a Nile view but the management just deceived me saying that I can't get that room because I will have to stay in a twin room, which was not what I paid for, instead they put me in a room facing some trees. The management has to lie constantly and deceive the few customers that have now justifying the lack of what they advertise due to renovations. If you read the reviews this has been the excuse for more than a year, so this is just a plain lie. The hotel is very old and needs an urgent renovation. This hotel is just terrible, I regret staying here and even more paying extra to get a nice view.

2/10
Poor
Verified traveler, 09 Jan 2019
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the view is amazing otherwise everything else sucked. the property is very dirty, no internet in the rooms, bathrooms are in miserable condition.

4/10
Poor
Verified traveler, 06 Jan 2019
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Property is old and needs a major work. Staff was slow but polite.

10/10
Exceptional
Patty, 05 Jan 2019
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An Island Oasis

We loved our stay at the Pyramisa Isis Island. We are a family of 5 with 3 teens/tweens - not easy to please all of us, but this place did. The location is beautiful and serene. It is, not surprisingly, located on an island in the Nile and is reachable only by a free ferry. The hotel is clean and our beds were very comfortable. We are in the Italian restaraunt and had a good meal. It wasn't the best food we have ever eaten, but it was one of the better ones we had while in the country. There are 2 pools, but we were there in winter so only one was open, but it was clean and beautiful, too. The service provided by everyone from baggage handling to pool guys to restaurant wait staff was excellent. These guys are as friendly as the reviews we read say. I highly recommend this hotel for comfort, location, beauty. As an added bonus, we had drinks each evening at the lovely sunset terrace. It was the most restful spot in Egypt. Loved it! The picture is the view from there.

2/10
Poor
Verified traveler, 04 Jan 2019
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This hotel is NOT FIVE STAR HOTEL. Please change the rating to 2 or 3 star. They did not have the room that we paid for. They gave it to someone else. With 2 kids at night we felt stranded without a room. They were try to offer us 2 seprate extremely dirty low quality rooms not even connected. What a scam from Expedia

2/10
Poor
Verified traveler, 01 Jan 2019
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This is a super old hotel that has not been updated for at least 20 years by the condition of

4/10
Poor
Sundeep, 26 Dec 2018
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Good - location and staff Bad - cleanliness, room service, improper invoicing, food compared to the price

8/10
Excellent
Serge, 05 Dec 2018
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The facility is very well located. It's a very good escape from any crazy motor vehicule life. However I think the facility need to be maintained cleaner. I was not impressed by the bathroom cleanliness or arrangement. The staff is very welcoming and helpful. They provide very good services.

2/10
Poor
Verified traveler, 03 Dec 2018
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The property has not been kept up. Rooms are not clean and like they should be for a highly rated hotel like this. WiFi options are limited and not upto par with the current global standards. Hallways are not maintained. Lighting in the rooms is a big issue. TV programming is horrific not only in terms of channels but the quality of picture and sound is not again up to par for a rated resort like this

8/10
Excellent
Andy, 25 Nov 2018
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I would like to give 5 stars if their phone line was working and direction was provided. You need to take a ferry and no instruction was provided where the ferry was. And nobody answered the call- this was 5pm local time.

6/10
Fair
Verified traveler, 23 Nov 2018
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Property is out dated and not in good condition. Restaurants are lousy and not good quality. Its a 3 star property, I don’t know how come you guys rate it as 5 stars

4/10
Poor
Verified traveler, 20 Nov 2018
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The view was lovely but I’m afraid the food was very poor and the staff are very slow but it was okay for one night

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