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22 May 2025
Thursday
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23 May 2025
Friday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Pullman Dongguan Changan in Dongguan (Chang'an), you'll be within a 10-minute drive of Chang an Square and Chang'an Park. This luxury hotel is 5.2 mi (8.4 km) from Sanpin Cultural Square and 5.6 mi (9 km) from Long Island Golf and Country Club. Make yourself at home in one of the 254 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

You need to know
  • Only registered guests are allowed in the guestrooms.
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
18
Optional fees
  • Rollaway bed fee: CNY 207.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Hiking/biking trails nearby

Laundry facilities

Arcade/game room

Garden

Nightclub

Safe-deposit box at front desk

Spa services on site

Free newspapers in lobby

24-hour front desk

Business center

Express check-out

Full-service spa

Meeting rooms

Sauna

Express check-in

Designated smoking areas

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Number of restaurants - 3

Number of outdoor pools - 1

Number of hot tubs - 1

Outdoor tennis courts - 1

Free self parking

Number of bars/lounges - 3

Number of coffee shops/cafes - 1

Electric car charging station

Banquet hall

Hotel reviews

8.8
Excellent172 Verified Reviews
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Cleanliness9.2/10
Service9.0/10
Comfort9.2/10
Condition9.0/10
location6.8/10
Neighborhood6.8/10
Value10/10
Amenities8.4/10
8/10
Excellent
Robert, 13 Apr 2025
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Nice rooms, good gym, swimming pool wasn’t open during my stay, not sure why, but it looked ok. The dining room area is nice but food options seemed to be limited for my liking.

10/10
Exceptional
Ed, 19 Jan 2025
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Clean and quiet

10/10
Exceptional
Daniel, 15 Oct 2024
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Great service

10/10
Exceptional
Edward, 19 Sep 2024
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Great ... just wish pillows were softer, they are on the very firm side

10/10
Exceptional
Ed, 06 Feb 2024
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Comfortable place to stay, close to many businesses

10/10
Exceptional
jeanney y, 21 Nov 2023
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This is one of the very few premier hotels in the neighborhood. Besides that food and property, the service is impeccable. Jack, the manager, goes beyond normal service to take care of customers and if it wasn’t for Jack, I would have been really lost in Dongguan. Jack’s service is not limited to the premises but he makes sure you are set off the property too especially if you’re a first time visitor to China. Jack, I really thank you for all you’ve done during my stay on and off the premises. If its your first time in China and Dongguan, don’t look any further and look for Jack during your stay.

10/10
Exceptional
Ed, 31 May 2023
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Clean and great service.

10/10
Exceptional
Leong Sin, 21 Apr 2023
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the staff service is excellent

10/10
Exceptional
SG, 21 Jan 2020
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Excellent hotel, several restaurants on the premises

8/10
Excellent
Lewis, 14 Jan 2020
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Decent hotel

Good business hotel, food and service not so great but if you need to be in that area of Dongguan not sure there is much choice

8/10
Excellent
Steve, 10 Nov 2019
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Stay here, don’t eat here

The room was comfortable and well laid out. WiFi speed was intermittent even at off hours Front desk service was great but the service in the Japanese restaurant and the bar were horrific. I was the only one in the restaurant with the staff no more than two meters away yet I had to signal them for every bit of service I ordered grilled cod which came to the table clearly pan fried in butter. The mushroom soup had a large deposit of black pepper at the base of the bowl making it difficult to taste anything except the pepper The bar beer pours were half foam

10/10
Exceptional
Bo-Yuan, 09 Oct 2019
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Hotel

Hotel is amazing, but nothing to do around the hotel

4/10
Poor
Didier, 30 May 2019
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Je ne comprends pas pourquoi cet hôtel nous offre une connexion Internet restrictive. Il y a une lettre dans la chambre qui explique que c'est la loi et le comportement des clients. Je n'ai pas pu faire mon travail de communication pendant mon séjour. J’ai passé trois jours juste avant dans un hôtel du même quartier et il n’y avait aucune connexion restrictive pour Internet. Donc c'est la loi ou ce sont les règles de l'hôtel?

10/10
Exceptional
Ed, 09 May 2019
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Excellent place to stay in ChangAn Dongguan,

The hotel is clean, staff very friendly and helpful, the breakfast is superb .... very good value for the money ...

10/10
Exceptional
Simon, 26 Mar 2019
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Highly recommend

convenient location, nice hotel, great service, lovely breakfast, helpful staff

10/10
Exceptional
Verified traveler, 12 Dec 2018
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Nice hotel..well maintained.Will visit again if i have been to Changan,Donguan

8/10
Excellent
Verified traveler, 18 Oct 2018
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Ok for business travel

This is a good hotel for the area with very few options in Chang’An. Food quality is only ok, but service is friendly and the rooms are large, well maintained and clean.

8/10
Excellent
Verified traveler, 30 Jun 2018
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Good business hotel

Unless you are a heavy chain smoker, please select non-smoking floor. Hotel is located nearby lots of local eating places, with convenient shops nearby also. Breakfast is decent. There is a nice Chinese restaurant located within the hotel that is good for dinning with business partner also.

10/10
Exceptional
Verified traveler, 04 Apr 2018
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Nice hotel in Changan, reasonably priced

For a 5 star hotel, pretty reasonably priced, and you can't go wrong with Pullman. Location is near our business client office, so we might go back here for next visit.

10/10
Exceptional
Verified traveler, 04 Apr 2018
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Very Nice Hotel in Changan

First time visiting Changan, so we go with Pullman to make sure our stay was outstanding. There were a lot of local hotel brand but we stick with Pullman. Hotel was luxurious, Room was spacious and comfy.

10/10
Exceptional
Weng Lok, 29 Jan 2018
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Can’t Get Any Better With The Leadership of Kwan

Nothing but wonderful and Fantastic service by all the staff in the hotel Special mention Mr Richard Kwan went above and beyond to provide the best ever service to me and all my clients and friends Keep up the great work and definitely be back in a heartbeat Fantastic and Bravo

10/10
Exceptional
Ed, 05 Nov 2017
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Nice Hotel

Conveniently located to the businesses that I was interested in .... good facilities ... personnel were very helpful and courtesy ...

8/10
Excellent
Liviu, 29 Oct 2017
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Nice and clean hotel with great amenities.

With exception of very expensive breakfast for what was offering, the stay was great.

8/10
Excellent
Verified traveler, 24 Apr 2017
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Location is not great. Great swimming pool, gym, and related facilities. Overall condition and cleanliness of the hotel is excellent.

6/10
Fair
AMY, 29 Aug 2016
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Bad Wifi, Bad food, Great pillows!

Nice hotel, the most AMAZING memory foam pillows and long dome pillows at the bottom of the bed...which I would like to buy (but none available.) Unfortunately the Wifi was horrible. Even after they came and attached a router in the room, I still could not get a good connection and could not access any images. The food in Urban Spoon had nothing for the Western customer. I paid a lot for the buffet and could find very little I wanted to eat. Free breakfast buffet the same....

10/10
Exceptional
Alvin Chan, 21 Aug 2016
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Super Comfortable and Friendly Staff

Awesome stay. Enjoyed the facilities and great staff to assist you. Always look forward to going back to it after each busy day.

10/10
Exceptional
Alvin Chan, 20 Aug 2016
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Clean, Cosy with Friendly Staff

One of the best Pullman hotels I've stayed in. Rooms are excellent and the service staff are friendly and very helpful. If you are in Changan, this hotel gives you a nice getaway with a lovely pool, gym facilities, spa and massage services. Helps make working with the factories in the day much more comforting, knowing you have this hotel to go back to in the evenings.

10/10
Exceptional
Wing Hong, 31 Jul 2016
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Great experience to stay in the hotel, convenient of transportation

8/10
Excellent
Yew, 12 May 2016
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My experience with Pullman Changan, Dongguan

The wifi was slower than I have expected. It will be much better if the speed is faster. Some of the staff are not fluent in English though they are helpful. I will still stay in the same hotel if I return to Changan.

10/10
Exceptional
Olga, 29 Nov 2015
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Stay at Pullman

The staff is very friendly and I love that they had western food which is very important to me. They speak English and are very helpful.

8/10
Excellent
Hing Fai, 08 Nov 2015
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Poor traffic connections

10/10
Exceptional
Marvin, 09 Sep 2015
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Great overall

Awesome hotel, I was given a box of free moon cakes, too. Just a tag expensive though; can't complaint because of the location.

10/10
Exceptional
XIAOQIN, 31 Aug 2015
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It's very remote where the hotel . How far the distance from centre of Chang'An Town. It's very inconvenient.

8/10
Excellent
Jia-Jye, 12 Feb 2015
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Nice hotel but better education needed for staff

Nice hotel, confi and nice furnitured. However the road construction in front of hotel caused lots of inconvenient to get there; also people at reception didn't show the attitude and overall looking for a nice hotel like this.

8/10
Excellent
Verified traveler, 29 Jan 2015
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Nice hotel in the industrial area

The hotel itself is great. The sounding area - not so much. Dirty and in the middle of the industrial park. But of course if you are there for the factories nearby, it's a great location.

6/10
Fair
SOO SANG, 01 Nov 2014
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Need improvement

Breakfast is not worth the costs but there are no restaurants nearby. Location is not convenient if you do not have transportation. Need a lot of service improvements to be equivalent to Pullman's service standard.

10/10
Exceptional
J Patterson, 23 Oct 2014
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Best value "luxury" hotel I've found in China

For the price I think you'd be hard-pressed to beat this place. Although we were only actually in the hotel for about 10 hours total, it was nothing short of immaculate. The breakfast was outstanding. Reception and staff were top-notch. Will stay here any time I am in Dongguan.

8/10
Excellent
verna, 02 Jun 2014
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good value

it's an excellent hotel to stay at if you have business in the surrounding neighborhood. I was able to drive my own car so it wasn't a problem for me. the room was very clean and staff was polite. I only didn't like it in the weekend when the cafeteria was jam packed with tourists. Regular business days it wasn't crowded.

8/10
Excellent
Jon, 10 May 2014
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Good Quality Hotel

Comfortable stay, good food options, very friendly staff.

8/10
Excellent
Robert`, 23 Apr 2014
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Nice hotel but your stuck there

Was recommended to stay at this hotel by my host. The hotel is very nice with great rooms and common areas. Buffet breakfast was okay and the level of English was good enough to communicate basic needs. The biggest problem with this hotel is that you're kind of stuck at the hotel unless you have your own means of transport

10/10
Exceptional
orygh, 14 Mar 2014
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My Foucal Point when in China

Really and truely a great hotel, we travel a lot and there is always new hotels around every corner, but the Pullman at Changan is the one certain choice every time we visit our Guangdong sources. We are truely impressed.

10/10
Exceptional
Ade, 03 Mar 2014
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Amazing

Love this hotel and I will come back again

8/10
Excellent
rich, 19 Jan 2014
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Hotel nice food quality poor for Westerners

Nice hotel, modern, good rooms, but nothing special. As is the trend over the last few years, they need to hire a chef that can cook western food. They charge a big premium for their breakfast and dinner buffet, but unless you enjoy traditional chinese food ( I do not), they only thing they do a decent job on is the pizza! Sashimi is also good, but just the salmon. The tuna was a poor grade. discount-level rolls.

8/10
Excellent
MRPMumbai, 14 Dec 2013
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Excellent choice for good hotel in Industrial Town

The hotel is new - only the second year and as expected the rooms are very spacious, clean, quiet and have all amenities that can be expected at a 4 or 5 star hotel. The area around the hotel has only Chinese options and so the Western Restaurant on the 1st floor was a great boon. The buffet breakfast is excellent. The pizza and pasta for dinner are also excellent. There is very limited English speaking staff and that can be a problem when talking on phone with housekeeping or room service. However they satisfy any requirements promptly. The hotel has excellent high speed wi-fi in all areas and rooms with connectivity through Hong Kong server and so able to access Facebook, Twitter and Youtube which is difficult in other hotels in Mainland China. There is a gym and a pool on the fifth floor with an outdoor garden. The hotel is far away from any tourist places so ideal for only business visits. Hotel is 24 km from Shenzhen Airport. Hotel has bus service to Hong Kong City as well as Hong Kong Airport. Rooms at the end of the corridors on all floors would be quiet.

6/10
Fair
Cherry, 16 Oct 2013
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Gd location! A bit expensive! Rm is very versmall

Gd location! A bit expensive! Rm is very very small

10/10
Exceptional
sy, 15 Jun 2013
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I liked this hotel very much for it's food both Chinese and the western buffet . the bath room is huge and the bed is very comfortable. the only draw back is a little too far from city center. but I will stay there again the next time in changan town.

2/10
Poor
Verified traveler, 12 Jan 2012
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Wrong Hotel Photos and Map

Be Careful! This is not the right map of the hotel and photos on the website. The photos and map are of the the other Pullman Dongguan (Forum) hotel.

10/10
Exceptional
CHIH WEI, 22 Mar 2025
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都很好

10/10
Exceptional
CHIH WEI, 10 Mar 2025
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很好

4/10
Poor
Patrik, 25 Jan 2024
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Bedagat hotel på dåligt läge.

Hotellet saknade värme på rummet. Enda sättet att få upp temperaturen var att stänga av fläkten. Personalen allmänt dålig på engelska och läget inget att rekommendera.

8/10
Excellent
YI-SHENG, 07 Sep 2023
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滿意中有遺憾

優點:價格合宜、空間寬敞、地理位置也不錯,周邊尚算便利。缺點:這次住的禁煙客房,居然有濃濃香煙味,前一房客也實在很沒水準,酒店竟也未停租處理。若非考慮同事就住對門房,求便利個人才未要求換房。中國太多禁煙的室內空間居然都還允許抽煙,真的很匪夷所思。另外,電視頻道的畫質根本是爛的一塌糊塗,連早年的VCD品質還不如,不看也罷。

4/10
Poor
Kwok Keung, 26 May 2021
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Not good, don’t recommend, no fresh air, odd smell

This time, the room is not very good. Indeed, hotel has some maintenance problem. The air con is not very cold. And the whole floor is lack of fresh air. In summer time, this is very unacceptable.

10/10
Exceptional
Kwok Keung, 11 Sep 2020
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前台有禮貌,

10/10
Exceptional
YIHUI, 14 Jan 2020
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10/10
Exceptional
Seonghun, 11 Jan 2020
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조용하고 좋아요.

호텔은 조용하고 좋은데 주변에 위락시설이 없어 차를 타고 나가야함.

10/10
Exceptional
Verified traveler, 10 Jan 2020
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安靜,房間大且舒適,早餐豐富

8/10
Excellent
fiona, 21 Nov 2019
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Good experience

The location is prefect, nexts to Metro station. The service is good.

10/10
Exceptional
Yitien, 09 Sep 2019
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櫃台人員很親切及熱心

東莞很不錯的飯店,櫃台人員很親切及熱心,樓下的SPA按摩不錯,附近即將有輕軌站(走路1~2分鐘)以後應該會更便利

10/10
Exceptional
Ann, 31 Aug 2019
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Good!

Very good experience to stay on this hotel. Nice staff and service and room. Very enjoy the stay. And will stay in the same hotel next time.

8/10
Excellent
Ursula, 18 Aug 2019
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In Chang an ein sehr gutes Hotel!

Hotel ist top, Essen ok, Gutes chinesisches Restaurant.

10/10
Exceptional
CHIENHUNG, 12 Aug 2019
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清理房間的速度很快

8/10
Excellent
Verified traveler, 24 Jun 2019
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部屋は広く清潔ですごしやすいです。ただホテルで両替できないのが残念。

8/10
Excellent
Arthur, 12 Apr 2019
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周邊正在進行道路工程,交通較為擁塞,但酒店本身非常不錯

8/10
Excellent
CHIN CHIA, 22 Feb 2019
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The great experience for stay.

The great experience while stay for the business trip. The luxury facility in lobby and room, friendly and warmly stuff, to make you felt comfortable just like stay at home. I also like the breakfast service in the hotel. The excellent choice while need to stay in near, and definitely will choose to stay here again in the next time, highly recommend.

10/10
Exceptional
Cath, 02 Jan 2019
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Very good service!

8/10
Excellent
Verified traveler, 29 Oct 2018
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沒有沐足的服務項目..........................................

8/10
Excellent
Verified traveler, 23 Oct 2018
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VIVO / OPPO 비즈니스 출장에 적합

10/10
Exceptional
K Hoikkala, 01 Oct 2018
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Clean, comfortable and warm hotel!

Every time when I’m going to dongguan, I will stay in this hotel,The hotel is convenient to ours factory in China. The hotel is clean and comfortable, The staff are very nice and make me feel at home every time.....!

8/10
Excellent
Boon chei, 12 Aug 2018
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很舒服的旅店

除了wifi,什么都好. 下次入住要是wifi还很差,那将是我最后一次入住,wifi很重要,因为需要办公 早餐也很丰富, 中餐厅的料理也很好, 其他料理下次再试

8/10
Excellent
yu ling, 04 Aug 2018
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CP值高

CP值高

10/10
Exceptional
bm, 22 Jul 2018
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Good room, breakfast but location is bit off from my purpose

8/10
Excellent
Verified traveler, 06 Jun 2018
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Bad services overall. Employees are inexperience.

10/10
Exceptional
Israel, 23 Jan 2018
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מלון מפואר בקצה העולם

מלון מפואר ,מאובזר, כולל כל מה שאורח צריך עם חדרים נהדרים וארוחת צהרים מזנון ,טובה מאד הפעילות בערב כללה בר ומוזיקה

10/10
Exceptional
Verified traveler, 20 Jan 2018
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房間內設施很棒,而且還有個大浴缸,美中不足的是燈光太弱,天黑後房間內很暗。 另外周圍只有一間銀行,沒什麼商店,稍嫌不便。

4/10
Poor
Mikiya, 18 Oct 2017
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おやめなさい

従業員がこちらのリクエストの意を全く理解しない。英語対応が不十分。愛想もない。二度と行かないと思います。

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