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Hotel Description
When you stay at Protels Crystal Beach Resort in Marsa Alam, you'll be steps from Red Sea. This beach hotel is 16.5 mi (26.6 km) from Marsa Alam Mosque and 16.9 mi (27.2 km) from Marsa Alam Beach. Make yourself at home in one of the 269 guestrooms. Conveniences include phones and safes, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Onsite COVID-19 testing (PCR) is available
Reservations are required for onsite COVID-19 testing
Guests must provide health documentation
Guests must provide proof of COVID-19 vaccination
Minimum age for proof of COVID-19 vaccination requirement: 10
COVID-19 vaccine must have been received a minimum number of days before check-in: 2
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Guest accommodation is sealed after cleaning
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
Important information
You need to know
- Pool access available from 6:00 AM to 6:00 PM.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide a record of full COVID-19 vaccination.
- The COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a smoke detector and a security system
- Property Registration Number 178427
Minimal age
Optional fees
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Arabic
Russian
English
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Beach services
Smoking areas
Childcare
Accessible facilities
Other
Concierge services
Free breakfast
Children's pool
24-hour front desk
On private beach
Designated smoking areas
Number of restaurants - 3
Number of indoor pools - 1
Number of outdoor pools - 4
Snack bar/deli
Free self parking
Number of bars/lounges - 3
Secured parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Stair-free path to entrance
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