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Hotel Description
A stay at Protea Hotel by Marriott Upington places you in the heart of Upington, just a 4-minute walk from Kalahari-Oranje Museum and within a 5-minute drive of Kalahari Mall. This upscale hotel is 3.6 mi (5.7 km) from Orange River Cellars. Make yourself at home in one of the 90 air-conditioned rooms featuring minibars and LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Upington? This hotel has 161 square feet (15 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Masks are compulsory at the property
Important information
You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- The seasonal pool will be open from January to December.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for buffet breakfast: approximately ZAR 210 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Afrikaans
English
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Other
Elevator
Conference space
Fireplace in lobby
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Safe-deposit box at front desk
24-hour front desk
Business center
Porter/bellhop
Express check-out
Meeting rooms
Outdoor seasonal pool
Wedding services
Express check-in
Pool umbrellas
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 161
Conference space size (meters) - 15
Number of outdoor pools - 1
Free shopping center shuttle
Conference center
Parking (limited spaces)
Free self parking
Computer station
Number of bars/lounges - 1
Number of poolside bars - 1
24-hour fitness facilities
Terrace
Babysitting or childcare (surcharge)
Covered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Hotel reviews
Traveller
TravellerThe location is conveniently located next to the main road with safe parking. Our room overlooked the river featuring amazing sunset views. The food at the restaurant was excellent.
TravellerReally friendly staff, room with a great view and very clean.
TravellerGreat stay. Too short
Very nice stay. Pity it was only one night
TravellerGreat
Beautiful hotel with great friendly service
TravellerBad service
Not so good. Very impersonal check-in...limited information provided and had to make calls from the room to request for basics like WiFi password. Allocated a room I had not requested, called to request the booked room, an alternative key brought to the room with little communication on room location, etc....service very unfriendly. The room had spider webs, the bathtub plug didn't close and we couldn't take a proper bath. No extra blankets...and its winter now, with the aircon not working to warm up the room. No social distancing at breakfast...tables set up to full capacity! What a sad way to spend a birthday & Mother's day weekend!!
TravellerAfrican Time
The room was clean and adequate with a coffee/tea maker and small fridge. Bed was comfy. The bathroom was clean and offered small size toiletries. The restaurant offered good food but the service was very slow. The saving grace in having to wait so long for our dinner was the pleasant indoor/outdoor dining area. Breakfast was also of a good quality but again the service time was unacceptable. Overall a good stay and we would probably return.
TravellerExcellent
TravellerOvernight stay
Overnight stay.. hotel well located near the river.. beautiful views of sunrise . Rooms are in good condition,comfortable and clean. Service was good and efficient.overall good stay
TravellerShower clogged
good bed, but water in the shower not flowing, so it was more like a bath than a shower. Cook at breakfast not very motivated. Had to be pulled twice from the kitchen to get her to do omelettes. Friendly waitress at breakfast. Good location.
TravellerRoom was tired. Fridge was broken, although they changed it felt as though they did so under duress. Ate in restaurant, service was slow and food quality not very good.
TravellerGood but room for improvement.
The room was clean and tidy somewhat old style, Shower area too small and cramped actually in my opinion is a trip hazard. Location of room is poor if you have a suitcase and proximity to lift. All of the staff were very good and readily assisted with any enquiries I made. I would recommend the Protea mainly due to the professional staff I dealt with.
TravellerGood review
It was good!
TravellerGreat position
The food was excellent good coffee and friendly staff.
TravellerMeh...
I was pretty disappointed with my room -- it was dark, windowless (there was a tiny window, but it looked into the darkened interior of the building), the bed wasn't very comfortable, and the tv was positioned in such a way that you couldn't see it directly from the bed. The bathroom was also very dark. I stayed 2 nights, and the morning after my first night, construction (banging anyway), started at ~7 AM. Ugh. The hotel grounds themselves look nice and the breakfast was fine. My room, however, wasn't worth the money.
Travellerdon't expect to get any sleep
Vey noise hotel.
TravellerStopover
Great option for 1 night stopover. Very good breakfast
TravellerNot impressed at all
The room didnot meet the standards as per your description. There was no view I looked onto a brick wall, the bed was small and uncomfortable and the price I paid did not justify what I received. Management said they would sort it out only to be told later that I must take it up with hotels.vom
TravellerOnly hot water at 38 degrees
Checked in at about 15h00 on 18 December 2013. Family suite was very impressive but then things went downhill: A) The toilet would/could not flush (broken mechnism). B) There was no cold water, only very hot or extremely hot. After 2 hours we were moved to a new room with the assurancethatthat room had cold water. This was not the case, also only boiling water out of the taps. After another two hours waiting and a lengthy excuse by the (non-present) maintenance manager over the phone I checked out. I was promised a full refund or credit. To date I have heard nothing from the hotel. Front staff was very friendly and helpful but it appears that the maintenance department lacks the understanding that it is not a cheap hotel and that at those rates a fully functional hotel is a must.
TravellerSchönes Hotel
Schönes Hotel, ideal gelegen, freundliches Personal. Restaurant, Pool, grosse Zimmer.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Terrible Stay at Protea Upington
Terrible experience at this hotel, i had booked a room with a river view, upon my arrival I was allocated a cube room, with no window and a partitioned balcony. I queried this and noticed that they gave my room to their frequent guest and I had to suffer as am not a regular at the property. I was later given a room which had a small window still not the room I had booked and paid for. Just when i though I had all the terrible experience the dinner was even worse i could not swallow their wings under cooked and covered with BBQ source which was very brown.