Protaras Plaza Hotel

8.2

Excellent

59 Guest reviews

8.2

Excellent

59 Verified Reviews

Read all reviews

Cleanliness8.4/10

Service8.4/10

Comfort9.0/10

Condition8.2/10

Neighborhood8.4/10

Amenities8.0/10

Nice property at the nice beach.

The hotel and rooms were clean, all the staff were friendly, close to the beach, restaurants and shops. Would definitely recommend and return!!

The hotel is in a very good location

Hotel is very clean rooms are spacious swimming pool is small Breakfast is average For a 3 star the hotel Is good, wifi is excellent Coffee machine 😒

I recently stayed at Protaras Plaza Hotel and unfortunately, my experience was quite disappointing. Upon arrival, there was no soap in the bathroom, which was a frustrating start. We were a party of four but only received three bath towels, and despite raising this issue multiple times, the situation never improved. The towels we did receive were dirty and marked. Room service left much to be desired; the floors were left dirty, beds were not made properly, and we were often left with a folded sheet instead of a properly made bed. To make matters worse, the bathroom had mould on the ceiling and we encountered ants during our stay. The safe was also not functioning, and despite notifying the staff about a loose tap in the bathroom, it remained unfixed. The beach towel policy was unappealing, as you had to hold onto them for 2-3 days before exchanging for new ones. Breakfast was another letdown—there was no air conditioning in the dining area, making it uncomfortably hot, and the drinks were often warm and diluted. Items like cake and soutchouko were not replenished, which was disappointing. Lastly, borrowing an iron was an inconvenience, as you had to request it and return it after use. Overall, I cannot recommend this hotel based on my experience. There are definitely better options available in the area.

Few teething problems when we arrived. Safe, door broken and it was not a twin room but was fixed and moved immediately. Would definitely come back but would request a room not overlooking the Main Street. Staff were all absolutely lovely. Thank you

I’ve stayed in many places in the area, & this was the best. First for the staff including reception, restaurant, chef & bar staff. Such lovely caring, kind people . The hotel & areas are lovely modern well kept. A big lift ( I’m not keen on lifts ) so this helped. Great location near the beach, shops & strip. Would definitely return. Great half board food too!

The lovely hotel is almost on a beautiful sandy beach. We did not eat an evening meal here as we ate out. The situation was wonderful.

Disliked, cleaning, its not a 4 stars hotel, No appreciation for Expideia loyal customers, no value for being an Expideia gold or platinum member, breakfast is so basic, dishes are stinky with bad smell, fruits looks soo cheep, coffee machine not good, bad coffee..

Cool hotel in great location. Close to the beach and beautiful Fig Tree Bay. Hotel in general needs a lot of update. Room furniture is old and rusty. Patio (ground floor) doesnt have a fence so people from the road is looking at you while you sit outside. However biggest minus is breakfast. One of the poorest breakfast that I ever saw. Choice of food is very limited. Should be changed asap for the price you pay.

We were made welcome from the beginning right up to the moment we left. All departments we’re very well staffed. Room cleanliness, Joyce of food including a revolving roof top bar made this a place I will be returning to in the future.

Kids fsirground opposite. Quite noisy at night

Excellent location for Fig Tree Bay Beach. Beach, shops, restaurants, transport all within walking distance.

Everything

very close to the beach, clean and tidy and very friendly staff. i would visit again for sure.

Excellent location, service and great value for money.

Clean hotel very friendly staff

NIce clean hotel freindly staff. Good location. Limited parking

Excellent Hotel.

Great location for the beaches and restaurants. It’s only a few years old so in very good condition. Service was good and staff were very nice. It was a pity that the roof top bar wasn’t open but there were plenty of other bars nearby. Great value

The property itself was generally ok. Rooms good a size and clean. I have put terrible for these reasons: The choice for the breakfast offering was ok but the hot was tepid, fruit juices from a dispensing machine were tasteless, although looked the right colour. The fried eggs were all cooked at first serving and trays could be seen in the kitchen with other eggs already cooked and left on the side covered with cling film. They would be cold by the time they reached the servery which was barely warm. However this was nothing to the main complaint. On the roof and occupying just half of the roof space there was an open air night club which operated from Thursday through to Sunday from 10pm to 2am. We were on the floor below right underneath and it was quite frankly unbearable. We did manage to get moved to the other side of the hotel one floor down but our sleep was still disturbed. Seeing the reviews on Trustpilot now, I see that many people have had the same issue and the General Manager has commented that the nightclub is only used for special events. Simply not the case. It runs the four nights as mentioned above and there is a note in the lift stating just that. In the room we were moved to one side of the padded headboard had clearly been damaged at some point so they screwed a seat from a settee to the wall instead. The atmosphere was pretty sole less and struck me as a business hotel and certainly not a holiday one. If I return to Cyprus I will avoiding this hotel.

Next to everything

Very clean hotel, large rooms!

if you are

The location is excellent, rooms were very clean, the family loft should be renovated and I mean the external area.

Convinient location, friendly stuff

Good stay

Lovely hotel, clean and friendly. Internet not great

Staff very polite and helpful. Hotel is new. Overall it was a comfortable and enjoyable stay.

Relax

Every thing is excellent Location, clean, New

Very clean modern and close to the beach. Would definitely recommend

Nice hotel, friendly staff, good service

Nice hotel, friendly staff, good service. The only negative comment i can make is that WiFi was not free and that you had to pay extra fee per day to have the service.

new hotel, with great sea view

That's a brand new hotel, with great rooms and a wonderful sea view. Very friendly staff. The hotel is very central, well-located, very close to the beach. In the summer it should be a very busy area. In the winter, though, there are no many things (shops, restaurants) open around. Then, good to relax and enjoy the beautiful nature there. One disappointment for us is the fact that the indoor pool is not heated, and that was the main reason why we chose this hotel. Anyway, we had a great time there. Another thing we were unhappy is the extras they charge: 5 Euros per day for the wi-fi, 20 for the fridge per week, and can't remember how much for using the safe. That's a new business, and I hope they will realise that this practice doesn't make the guests happy. Despite that, we would come back next winter!

Protaras stay

A one night stay to do business etc hotel was quite but warm and friendly . Staff were very helpful and happy to help out

Άνετη και ευχάριστη διαμονή

Τέλεια τοποθεσία, πας με τα πόδια σε μια από τις καλύτερες παραλιες του Πρωταρα. Το δωματιο (loft suite) είναι πολυ άνετο, ευρύχωρο με καθημερινή καθαριότητα και αλλαγή πετσετων. Οι κοινόχρηστοι χώροι γύρω από την πισίνα, έξω απο ρεσεψιόν κλπ χρήζουν περισσότερης καθαριότητας.

Rooms were lovely with nice views, great air condition and large balconies. Neighbors were really loud with music playing but hotel staff didn’t seem to react. Cleaning was horrible with excrements on the toilet seat when we arrived and blood stains on sheets which weren’t changed. Breakfast was horrible with not one item cooked or served in an appetizing manner. Coffee tasted like water and the juice wasn’t juice but rather a soft drink. Staff had attitudes which bothered us a few times, and we were checked out a day before planned by mistake so our card didn’t work. Housekeeping marched into our rooms twice while we were there sleeping without knocking first which was annoying. Pool was really lovely but the indoor pool was only open one hour a day. During this hour we couldn’t enter it so it really eas closed all day. Lifeguard seem to be bored and fooled around.

Would not recommend, will not come back

- Very bad breakfast, no fresh fruit only canned, which is terrible. No pancakes, very old coffee machine, bad coffee. The brekfast selection in general is very bad and not worth the money - No bath robes in the room, it was not available when I requested either. - One of the receptionist where not nice at all and not helpful - A lot of black hair from the cleaners in the room, like the bed, floor, bathroom and on towels - Sometimes the AC was off in the reception and hallways, very hot

Kiva pienehkö hotelli hyvin lähellä Fig tree bay- rantaa (100 m), lähin apteekki 10 m, ruokakauppa 20 m, bussipysäkki hotellin edustalla, useampia ravintoiloita. Lapsiperheenä saimme loft-huoneiston erillisestä rakennuksesta omalla ulkoterassilla. Ystävällinen henkilökunta, perushyvä aamiainen, toimiva ilmastointi, ilmaiset allaspyyhkeet päivittäin kaikille.

Bråk fra nattclub,musikk til 1.20

Wir bekamen statt einer Loft Suite ein ganzes Appartment mit zwei Schlafzimmern, großer Terasse mit Meerblick und sehr großem Koch- und Wohnbereich. Jedes Zimmer hatte eine eigene Klimaanlage, die man an heißen Tagen auch benötigt, um den Schlafbereich kühler zu bekommen. Das Hotel liegt ideal ca. 3min vom Fig Tree Bay zu Fuß, aber direkt an der Haupt- Ess- und Einkaufsstraße, also perfekt. Das Personal war immer sehr freundlich und hilfsbereit. Wir hatten B&B gebucht und waren mit der Auswahl beim Frühstück absolut zufrieden.

Excellent choice..

We had a great time.... Very near to everything and very clean hotel.

Jättefint och fräscht hotel och trevlig personal. Enda minuset var kaffet som var otroligt svagt och inte gott.

Ωραίο ξενοδοχείο, καθαρό, ευγενικό και εξυπηρετικό προσωπικό, σε βολική τοποθεσία πολύ κοντά στη θάλασσα

+ Τέλεια τοποθεσία + Άνετα δωμάτια + Καθαριότητα + Ικανοποιητικό πρωινό - Ηχομόνωση

Nice hotel!Good location!

Vary nice hotel and nice location! The roof bar was a bit noisy but overall we had a nice experience!

Καταπληκτικό ξενοδοχείο

Κριτική.

Τέλεια τοποθεσία και καταπληκτική τιμή. Ευρύχωρο δωμάτιο και επαρκές πρόγευμα. Δεν υπήρχε πρόσβαση στο διαδίκτυο. Αν η μη πρόσβαση στο διαδίκτυο οφειλόταν σε προσωρινό πρόβλημα, θα το σύστηνα ανεπιφύλακτα.

Helt ok hotel när Fig Tree Bay

Grym utsikt över Fig Tree Bay från ett allmänt trevligt rum, rent och snyggt samt trevlig personal. Ungefär som förväntat av ett hotel i den här klassen. Helt ok frukost. dock med undermåligt kaffe... Stort minus för 'fitnasscenter' samt att bastu var avgiftsbelagd

Υπεροχα!!!!

Εξαιρετική τοποθεσία! Υπέροχη παραλία στα 5 λεπτά με τα πόδια. Πάρα πολλά εστιατόρια και pub που καλύπτουν όλα τα γούστα. Το ξενοδοχείο καινούργιο, απλό, με λιτή διακόσμηση, υπέροχους ανθρώπους με χαμογελο που σε φροντίζουν καθημερινά, εξαιρετικό πρωινό με φρέσκα υλικά,και το δωματιο-loft, απλά υπέροχο. Το εστιατόριο του ξενοδοχείου απλά καταπληκτικό!! Σας ευχαριστούμε πολυ!!