Primo Hotel

7.0

Good

57 Guest reviews

7.0

Good

57 Verified Reviews

Read all reviews

Cleanliness7.4/10

Service7.8/10

Comfort7.2/10

Condition7.4/10

Neighborhood6.4/10

Amenities7.6/10

Hard to find as the location is terrible, not accessible to any local tourist attractions and transportation.

The area felt unsafe, it was noisy. The room was not clean, I felt like I had to wear my shoes at all times. I did not shower as it didn’t feel clean

Property is in a residential area and there was a lot of noise from dogs and children. Even though the property had suggestions for restaurants, those closest were no longer in business. Parking was a real issue with only street parking that at times resulted in our car being blocked in.

Location is terrible...no dining outside, no public transport, nothing nice outside . Owner is a nice man to look into complaints over the phone as nobody is at the premises ever

I never saw a human. The room was okay, I could not keep the lights in as one flickered constantly. The neighborhood was not nice, dirty out of the way to get there. It took over an 1 1/2 hours by public transport. I would choose to stay here again

Così così

L'hotel in per se è carino ma purtroppo la camera che mi è stata assegnata senza finestre, e con le prese del clima e della TV penzolanti e il letto distrutto che sembrava quasi di cadere ogni qual volta ci si muoveva

They messaged me the day before to offer a shuttle the hotel, and they took care of the transfer.

It is ok.

Clean room, good breakfast. That is enough for this price.

False advertising hotel.

Do not book a room at this hotel. They put us in a room that was 2 floors down. There is no elevator so we had to carry our suitcases down and up 2 flights of stairs. We are 64 and 69 years old. It is in a bad neighborhood also. If you are allergic to dust mites, this is not the place for you. Bedding is old and infested with dust mites. False advertising, in our opinion. Should not even be on Hotels.com.

Good hotel for it price.

Good hotel. Clean, new rooms, doesn’t compare with the trash on the streets. Breakfast was good. We stayed in the basement (it has 2 floors down) and didn’t have Wifi. On the other floors it was good Wifi. It was on some dirty street but not very far from the city Centre. We like it.

I like this hotel and the helpful staff.

I was there only one day. I was told when I got there that I would have a different room. Not surprising. But this one was small and had no window. OK...one night. Then I turned on the overhead light and the fan and light wobbled, a lot and made quite a noise. I didn't use the light. The staff kindly ordered a driver for the next morning. The night before I said I wanted to get some breakfast before I left...perhaps the concierge didn't understand me. When I got upstairs the gate was locked. I climbed over and got a croissant and some tea, then climbed back over. I am sure it was just a misunderstanding. The staff is very kind. I hope they have fixed the light fixture.

Perfect Choice

Hotel is in a great location close to everything . and the staff was wonderful very helpful.

tutto ok

Esperienza alla fine positiva.....diciamo non una delle migliori zone di catania

Good

Never again

One of the worst hotels I have stayed in the last few years. To date, I have not found anyone at the reception. The room was very dirty, there were also insects in it. The breakfast was indescribably bad. The hotel is in a very unsafe area. Never again, even for free.

Primo hotel è molto simpatico..Molto disponibile la ragazza che abbiamo trovato alla reception. Ben tenuto e pulito. La colazione buona....nulla da poter dire sull' alloggio...ma la zona che lo circonda non è certo delle migliori ed è molto degradata e non brilla di sicurezza...è un vero peccato....

Lo staff è super simpatico e disponibile , ti fa sentite al proprio aggio . Grazie

Die schrecklichste Nacht! Wir hatten am selben Tag (am Flughafen in Deutschland) noch 2 Nächte spontan in diesen B&B gebucht. Nach der Buchung haben wir eine SMS Bestätigung erhalten. Als wir in den Flieger eingestiegen sind hab ich einen Anruf erhalten das sie für die erste Nacht kein Zimmer frei haben, mir jedoch ein Zimmer anbieten können uns zwar den „SPA Zimmer“. Da wir am abfliegen waren und wir keine Zeit mehr hatten habe ich das Zimmer für die erste Nacht bestätigt. Als wir uns das Zimmer angeschaut haben war es für den ersten Blick schön und zugleich witzig. Doch als wir uns das Zimmer genauer angeschaut haben war es nur eklig und schrecklich! Das Zimmer wurde wahrscheinlich seit Monaten nicht benutzt, es hat gestunken, überall war Staub, es war stickig nach Schimmel und das allerschlimmste es lagen überall tote Käfer!! Das Bett war für eine Person gedacht und nicht für zwei. Da den Mitarbeitern ein Fehler unterlaufen ist haben die uns eine andere Möglichkeit gegeben. Aber wieso putzt man das Zimmer nicht ordentlich damit auch Gäste in das Zimmer schlafen können ?? By the way das Zimmer war kein Übernachtungszimmer. Die Chefin hat sozusagen Geld für ein Zimmer verlangt bzw. für eine Nacht die uns eigentlich kostenfrei zur Verfügung gestellt werden sollte. Die Chefin hat uns nämlich ein Rabatt von 20€ gegeben, sprich 10€ p.P. Es geht darum, wie die Chefin mit ihren Gästen umgeht. ICH EMPFEHLE DORT NICHT HINZUGEHEN.

La struttura e le camere molto curate....tutto ha funzionato bene personale celere nel risolvere problemi.....ottima valutazione

Buona struttura.

Zona leggermente fuori dal centro ma facilmente raggiungibile in una quindicina di minuti a piedi. Ottima camera in zona silenziosa, e con tutto il necessario per una buona permanenza. Personale gentile e colazione discreta.