Needs renovation.

The hotel didn’t have water and they didn’t offer a solution at all for it. The only suggestion was to give us the money back if we left the hotel right away in the middle of the night, knowing we didn’t have anywhere else to go or other hotels available because it was a busy season. Also, they didn’t provide towels until we asked them for, and only provide one small sachet of shampoo for two people. Terrible experience!

Ok

We liked the place, good location and friendly staff. They were welcoming and they maintained our room clean and tidy.

After a long day trekking a good shower, clean comfortable bed and a quiet environment is all I need, but you still have a centric location to eat, sightsee and party if you want!

Pros: * Staff was very friendly although they spoke no English. *Location couldn’t be more perfect, right outside the main square of Antigua. Cons: *Walls of the room were in complete disrepair. Wallpaper is coming apart and black mold in the bathroom which is a health concern. If you even touch the wall gently it will break. *no refrigerator in the room *no A/C in the room although there was a fan, it’s loud, which was nice in a way to block some noise given the rooms are right outside of the dining area for the hotel restaurant. *The shower barely functioned, just a few streams of water coming out at different strengths… it was warm though. *The bed was very uncomfortable, you can feel every spring through the mattress. * I also noticed another room when I left had some waters inside it, snacks, and other things ready for the next guest, my room had nothing except for some soap and shampoo. A little TLC and upkeep would make this place a lot better.

Room pretty dark, only 1 light worked, second lamp missing the light bulb

The Posada Don Diego is a family operated little hotel and cafe directly across the street from La Merced in the heart of old Antigua. The people there are friendly and welcoming - and the coffee and breakfast in the morning are always delicious! It is a small simple place and a very pleasant experience for budget minded travelers and I recommend it for those who want a nice local experience!

Good option for a one-night layover

Great stay, got what we needed at a reasonable price

Posada don Diego is a great small place to stay, it is close to everything in Antigua. The staff is great and always cheerful.

Questionable Bathroom and Privacy

Nestled behind a cafe which is convenient for coffee and bread. However, the rooms are only separated from people sitting down in the cafe by a door and a small lock. If you don’t close the curtains, anybody can see in. The room was alright and did the trick. The shower in the bathroom had almost no water pressure and made showering impossible. Was a good enough short stay for the price.

Good value and location

Small older Posada hotel, not modern but basic with a very friendly and helpful staff.

Great place

It was amazing. The ladies that work at the hotel are just the sweetest and best hostesses. The place is great! I will definitely return!!!

Fantastic

It was amazing! Everything was fantastic

R stay at Posaada Don Diego

Good and quiet option in Antigua, staff is supernice! Important! Hotels.com location is wrong, it is located in front of la merced temple.. i had to call them and the girl was supernice to come and pick me up where i was. Its a very basic hotel, very clean, coffee is good. I recommend

Muy ordinario e incómodo

lugar sencillo, simple y sin comodidad. No reserves si buscas un lugar agradable y bonito.

Semana Santa.

Este lugar nos encanto, muy limpio, muy cómodo. y la cama excelente, Excelente ubicación muy cerca de todo los lugares turísticos. La verdad lo recomiendo el personal es muy amables. Este va a ser nuestro lugar de hospedaje para la próxima que vengamos a la Antigua Guatemala

I was very happy with my stay at Posada Don Diego. The staff was beyond helpful!

One of the best small hotelsbin the city!

Great staff, very accommodating! We rented out all 4 rooms and we're very happy with the level of care. The Cafe' has great food and coffee!

You have to let the water run for quite a while to get just barely warm water. The wash base was so small there was no place to put a glass for washing teeth. No heater and the place gets cold.

very friendly staff, nice garden, very familiar and gentle place, great food, check in it was difficult because I was not receiving the room I booked, it was impossible to give us an extra bed despite paying extra for people who were staying. I understand people just follow orders.

Pousada near Antigua POI

The pousada is near all points of interests, main square, restaurants and shopping. It is a very old building and the rooms are very musty, the maintenance has not been kept up to date so it is a bit run down. The hotel staff are very friendly.

Nice pleasant stay

Clean, nice, peaceful location and friendly staff. Communication my be a problem if you don't know some basic Spanish, but since Guatemala is a Spanish speaking country I certainly can not deduct any points there!

Lovely room and beautiful bathroom!

Great little spot within easy walking distance of all of Antigua's sightseeing spots. It is located right in front of La Merced, which is especially beautiful when lit up at night, plus makes it easy to find your way back either walking or if giving directions to a tuk-tuk driver. It was also very convenient to have the on-site restaurant out front–we enjoyed breakfast here the following morning (sweet crepes with banana and nutella–classic and oh so yummy!), even though it wasn't included in the room rate. Our room was beautifully and simply decorated and the high pressure, hot water in the shower was a real treat!

OK, good value for money, close to noisy church

Room was OK, could be better though with a wooden floor. Good value for money (we had an Expedia offer I believe). Nice patio. Bathroom small and toilet seat needs fixing. Church bells from nearby church sounding 530AM and 7AM Sunday.

Charming

The hotel is cute and charming. We stayed in the biggest suit and the bathroom was extremely tiny, of you're tall it might be a bit uncomfortable. The room was clean and spacious and the staff was friendly. The hotel has a coffee shop; we asked for a cup of coffee around 10pm and they told no after they told us that there was a person who was able to serve us all night. Overall it's a great hotel.

Good stay

It was awesome. I only stayed one night and it was a great stay. Conveniently located near all the restaraunts and tourist attractions.

Awesome location

The hotel was simple, but it had everything you needed. A small restaurant that would serve typical food. Every procession for Easter came by the front of this hotel, so depending if you are here for that during Easter week, it can be a great thing, or something you are not into. However, if you are in Antigua for Easter, that is the main attraction. I loved this place, and would stay again.

Wonderful staff and customer service!

We did a volcano hike and spent the night on the volcano. They allowed us to store our luggage in a locked room and then return to shower and change clothes at no charge! Everyone was very helpful and had a smiling face. I would highly recommend this hotel to friends and family.

Well located opposite La MERCED.

A small (I think 4 rooms) posada. Its primary existence is as a cafe with rooms. Pleasant enough and well positioned for the Semana Santa ( Easter) processions around Antigua. Carlos the owner was attentive to our needs but rushed off his feet as the cafe was so busy.

Terrible staff!!

A good price for the condition of the hotel, good location but pretty small. Hotel staff is not friendly and their priority is the Cafe, wich is really good but they cleaning room service is awful!! The day that we checked in the room wasnt ready and we had to wait almost an hour ( until 16:00 p.m ) to get into the room and the day that we leaved the hotel the next guest was in the hotel and our baggage was still inside the room while the staff was already cleaning it for the next guest!!...and we finished to pack our last minute shopping while the staff was cleaning the room. My husband and I couldnt even use the toilet before leave the hotel because they were cleaning it and throw away our personal items leaved in the washroom like thoothbrush and dental floss!! Also, is not a good choise if you're looking for having a good rest because the Cafe opens at 7:00 am and there are tables really close of rooms, so close that you can hear diners speak!!

I will be back

This Posada is more like a home then a hotel. It is quite simple with no frills but the coffee shop by the front offers great morning breakfast and wonderful beverages.The colonial charm is surrounding you in a simple, primitive way. Carlos, the owner and manager is very helpful. They aso accept pets and have a hugh open rear yard to run your dog.

Quiet Respite in the Bustle of Antigua

Posada Don Diego was a welcome respite after a not so good hostel experience. Mediterranean style, breezy, quiet, comfortable and safe -- we enjoyed the hammocks in the backyard with views of the volcano. Breakfast at the cafe in front was great. Staff were friendly. We plan to stay here again if we come back to Antigua.

Posada Don Diego had excellent service!

Great location in the center of town. The staff helped us out greatly when we had to recover an item left in San Pedro the night before through the use of the buses running between Antigua and San Pedro. We didn't think we would be able to recover it but we were very pleasantly surprised when a lot of very helpful people (at both San Pedro and the hotel staff) made it happen.

Overall Disappointing

We had booked a room with 4 beds, but were given only 2. We spoke to the owner on the phone and were told that because we had chosen 2 guests instead of the 3 we had in our party (an accidental oversight) been given the smaller room. The next day in the early afternoon we were offered a larger room, but as we were going out sightseeing we declined the room switch. As we checked out, we were asked to pay an extra fee for our 3rd person even though we had stayed in a smaller room. The hotel desk was never occupied and in order to find staff to get essentials like toilet paper we had to hunt around and find someone to help us and throughout the stay we never had anything but cold water which was very disappointing. Overall, we over-paid for what we got, but the location was ideal for our goals of shopping and sightseeing. There are literally dozens of hotels in the central district and when we go back we will definitely try a different one.

Ok, but over priced

The staff was great, however this is an incredibly basic place to stay. The blankets had holes, it hasn't been painted in many years, and the shower barely dripped water. Although the stay was ok, I felt it was way over priced. This place should be reclassified to a hostel.

Convenient to El Merced Church

Our group of four spent one night at this little hotel in Antigua. The rooms were clean and comfortable. The desk clerk was also the hostess/server for the cafe that fronts the hotel, so we didn't have much experience with her. The rooms are tucked away in a hidden courtyard behind the coffee shop/cafe. We made our reservations and prepaid on the internet, so when we arrived we were given keys to the rooms and shown in. That was the beginning and ending of our experience with the staff, but we were busy and didn't need a lot of attention. Pros : great location next to the El Merced church, and an easy walk to the plaza and market. Clean rooms with comfortable beds. Cons: not a hotel where you will get a lot of help from the staff if you need anything - this one is for independent travelers who already know their way around Antigua. I thought the price was a little high for this hotel, but it was a busy weekend at the beginning of December, so maybe that was to be expected.

Carlos The owner was great. Close to everything. A safe and comfortable environment.

First Rate Service

Conviently located to the center of town. The service was fantastic from the moment we were picked up at the airport until the time we left. I will certainly book again.

Hotel close to centre

Room without private, shower without pressured water

Nice small hotel right in the center of activities

Nice affordable small hotel right in the center of activities and a few blocks from the main center of town. The owner Carlos and staff were of great help and went out of their way to help us during our stay. Owner Carlos went out of his way to get us transportation back to the airport in Guatemala at 3.00 am. I highly recommend this small hotel, had a great and peaceful time at Posada Don Diego. Jorge G.

Wonderful staff and clean, beautiful room.

Very nice room, only problem the shower which they are working on presently. Beautiful little courtyard and backyard with hammocks. Cafe in front if you're hungry or thirsty. I felt very safe and the staff was so helpful! Excellent bed, simple, tasteful lodging for a good price. Recommend for anyone on a budget.. Love Antigua!!!

Lugar accesible y bien ubicado, todo queda cerca

Please beware, this place had immense humidity and BLACK MOLD in its wall. This is extremely unhealthy to people as black mold

Me encanta la verdad es que es bien céntrico lo que tenemos que saber es que no hay aire acondicionado solo hay un abanico. Cuidado en ir cuando hace mucha calor, pero si lo que vas a ir a hacer es estar fuera y conocer, es excelente ubicación, es austero pero súper cómodo, las camas ami me gustaron mucho valla que soy muy especial en eso.

Agradable

En Antigua todo muy bien, en el Hotel las muchachas que lo atienden son todas muy amables. Al local le hace falta un poco de pintura, pero digamos que va con la situación mundial actual. Pero en general muy bien.

des gens très gentils

Muy buena Posada

Muy confortable posada. Centrica cerca del Arco la conexion wi fi era debil dentro de la habitacion pero en general buen lugar para pasar par de noches en la Antigua

Excelente opción!

Excelente ubicación, limpieza, comodidad, buen desayuno, personal muy amable.

ugar celente lugar

bonito lugar excelente ubicación no esta muy lejos del centro de la cuidad recomendado ambiente super agradable excelente atencion del personal