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13 Apr 2025
Sunday
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14 Apr 2025
Monday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in Mombasa, Plaza Beach Hotel is by the ocean, within a 5-minute drive of Bamburi Beach and Haller Park. This beach hotel is 2.8 mi (4.5 km) from Nguuni Nature Sanctuary and 3.5 mi (5.7 km) from Mtwapa Mall. Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)

Property follows sanitization practices of CovidClean (Safehotels - global expert)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Property follows sanitization practices of WELL Health-Safety Rating (IWBI)

Pets not allowed

Service animals not allowed

Check-in from: 11:00 AM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety

Important information

You need to know
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Minimal age
18
Spoken Language

English

French

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Entertainment

Beach services

Non-smoking

Business facilities

Accessible facilities

Other

Concierge services

Airport transportation (surcharge)

Barbecue grill(s)

Laundry facilities

Garden

Free breakfast

24-hour front desk

Business center

Full-service spa

Meeting rooms

Number of restaurants - 2

Number of outdoor pools - 1

Snack bar/deli

Free self parking

Number of bars/lounges - 3

Number of beach bars - 1

Beach towels

Terrace

Reception hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible lounge

Visual alarms in hallways

Wheelchairs available on site

Hotel reviews

7.2
Good21 Verified Reviews
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Cleanliness7.4/10
Service7.6/10
Comfort7.0/10
Condition6.4/10
Neighborhood6.4/10
Amenities5.2/10
4/10
Poor
Njoroge, 01 Jan 2025
expedia-logo-v2.pngTraveller

Looks like the property has seen better days. In dire need of remodel. Asked for ice to cool our drinks, therere was none. Booked for 3 seaview rooms but offered garden view. Not sure how to get the difference back. Staff advised i speak with Expedia.

10/10
Exceptional
Clay, 18 Nov 2024
expedia-logo-v2.pngTraveller

This hotel is very simple and pleasant. The staff is amazing friendly and accommodating, always available to help. The beach is nice and very safe. The pool is always clean, the rooms are spotless and there are mostly Kenyans staying there so it doesn’t have a “touristy” feel. I highly recommend it!

8/10
Excellent
Verified traveler, 22 Sep 2021
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Good hotel by the beach

There were some bed bugs which they got rid of once mentioned

8/10
Excellent
Verified traveler, 16 Aug 2021
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Friendly staff. Clean swimming pool. However wifi was not working. I would appreciate a variety of foods for breakfast. Dinner was great.

8/10
Excellent
Verified traveler, 17 Dec 2020
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An Ok Place to rest

Amazing view from the hotel room, fun activities; water polo, pingpong etc. Mr. Chaka was a great help. An Ok place to rest. I would come back for rest.

6/10
Fair
Verified traveler, 21 Jan 2020
expedia-logo-v2.pngTraveller

This was probably a grand hotel in its day...but needs a complete refurbishment and new management. The reception staff was friendly, the restaurant staff at breakfast disinterested. The room smelled damp and musty, but was at least clean. The internet went down regularly, “we are working on it”. Breakfast? No eggs available, no sausage or bacon. Bread, watermelon, chicken wings, cereal, local porridge and beans.

8/10
Excellent
Verified traveler, 13 Dec 2018
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Nice hotel, close to the beach. Very nice breakfest acompany monkey

8/10
Excellent
Khan, 06 Nov 2018
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Yes nice hotel and close to beach and good service and all staff. We like it

10/10
Exceptional
Rahim, 25 Oct 2018
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Kiplingesque

With the benefit of hindsight, Kenya has always shed an element of surprise upon each incremental journey. Perhaps the time was more suited to a couples' only affair but with the whole family, I'd rather not add any remarks in case I spoke too soon.

8/10
Excellent
Allen, 03 Oct 2018
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Nice hotel but need upgrade. Room smelling mold and desk in room was rusted

6/10
Fair
Adirah, 28 Aug 2018
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Nice Staff but Dated Decor

The staff is attentive, but the decor of hotel is dated. Old beds, furniture, sheets, lining, etc. It can do with a fresh coat of paint and some repairs. They also need to consider how to proactively keep the rooms free of mosquitoes. Needed to get spray to kill mosquitoes in room. We had a late evening , 10pm, and the allowed a very late check out, 4PM. An example of how nice the staff was to us. They just need to update the dated decor.

8/10
Excellent
Verified traveler, 05 Jan 2020
expedia-logo-v2.pngTraveller

Sehr geehrte Damen und Herren, wie sie an meinen Bewertungen sehen können, war ich mit dem Hotel zufrieden. Natürlich ist das Hotel in die Jahre gekommen, aber das wurde durch das hilfsbereite und sehr nette Personal wieder ausgeglichen. Mir ist bewußt das Affen zu Kenia gehören, und diese während den Essenszeiten da sind, nur es kann nicht sein daß diese noch vom Personal gefüttert werden, wie von mir beobachtet. Bitte geben sie mir dazu eine entsprechende Nachricht.

8/10
Excellent
Anders Rune, 08 Apr 2019
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Fint hotell renligt bra mat trevlig personal bra strand och pool. Närområdet var lite tråkigt

6/10
Fair
Verified traveler, 20 Mar 2019
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big pool, friendly staff, nice garden, spacious rooms

4/10
Poor
Karin, 02 Jan 2019
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Karin

Gammalt och slitet, basic boende.

6/10
Fair
Thorsten, 15 Oct 2018
expedia-logo-v2.pngTraveller

Old hotel close to beach, with beautiful pool in midst of lush green park. However, room was hardly comfortable, aircon made terrible noise in the night and hardly working, mosquito net not tight, smelly towels and no amenities in the bathrooom. Altogether rather a run down place with terrible breakfast. Check in let me wait for half hour even though it was already 5pm. Changed the hotel even though I had paid already, to adjacent Kenya Beach Hotel which is similar price but much better

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