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Platinum Hotel Tunjungan Surabaya
Tunjungan St No.11 - 21, Genteng, Surabaya, Indonesia
Most Popular
Other
Tunjungan St No.11 - 21, Genteng, Surabaya, Indonesia
Hotel Description
A stay at Platinum Hotel Tunjungan Surabaya places you in the heart of Surabaya, within a 10-minute walk of Tunjungan Plaza and BG Junction. This spa hotel is 0.6 mi (0.9 km) from Grahadi and 0.6 mi (1 km) from Joko Dolog Statue. Make yourself at home in one of the 292 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Hotel policies
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 53498345345HL
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
- Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
- Rollaway bed fee: IDR 400000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Amenities
Description
Tunjungan St No.11 - 21, Genteng, Surabaya, Indonesia. See map
Hotel Description
A stay at Platinum Hotel Tunjungan Surabaya places you in the heart of Surabaya, within a 10-minute walk of Tunjungan Plaza and BG Junction. This spa hotel is 0.6 mi (0.9 km) from Grahadi and 0.6 mi (1 km) from Joko Dolog Statue. Make yourself at home in one of the 292 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Hotel policies
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Cashless transactions are available
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 53498345345HL
Minimal age
Optional fees
- Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
- Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
- Rollaway bed fee: IDR 400000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Other
Babysitting or childcare
Elevator
Concierge services
Airport transportation (surcharge)
Conference space
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Business center
Porter/bellhop
Full-service spa
Spa treatment room(s)
Sauna
Designated smoking areas
Airport transportation
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 6954
Conference space size (meters) - 646
Number of meeting rooms - 18
Number of outdoor pools - 2
Number of hot tubs - 4
Snack bar/deli
Bicycle rentals on site
Free self parking
Free valet parking
Number of bars/lounges - 1
Terrace
Babysitting or childcare (free)
Parking onsite
Proposal/romance packages available
Banquet hall
Living plant wall
Eco-friendly cleaning products used
Grey water recycling system
Outdoor entertainment area
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Secured bicycle storage
Bicycle parking available
Organic food
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Double-glazing on all windows
Energy-saving switches
Comprehensive food waste policy
Comprehensive recycling policy
Water-efficient showers only
Accessible airport shuttle