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07 Jun 2025
Saturday
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08 Jun 2025
Sunday
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2 Adults - 0 Child
1 room

Pinnacle Hotel Whistler Village
8.4

Excellent

4298 Guest reviews

8.4
Excellent
4298 Verified Reviews
Read all reviews
Cleanliness8.8/10
Service8.6/10
Comfort8.4/10
Condition8.2/10
location9.2/10
Neighborhood9.2/10
Quality9.2/10
Value8.4/10
Amenities8.2/10

4319 Main St, Whistler, Canada. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Transportation services
Accessible facilities
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Hotel Description

A stay at Pinnacle Hotel Whistler Village places you in the heart of Whistler, within a 15-minute walk of Whistler Blackcomb Ski Resort and Whistler Mountain Bike Park. This aparthotel is 2 mi (3.2 km) from Scandinave Spa Whistler and 0.1 mi (0.1 km) from Whistler Museum. Treat yourself to a stay in one of the 84 guestrooms, featuring fireplaces and LCD televisions. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, as well as phones with free local calls. Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets allowed

Only dogs are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 4:00 PM
Check-in by: anytime
Minimum check-in age: 19
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-out is available.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
19
Optional fees
  • Covered self parking fee: CAD 24 per night (in/out privileges)
  • Pet fee: CAD 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Japanese

English

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Transportation services

Accessible facilities

Other

Elevator

Concierge services

Fireplace in lobby

Hiking/biking trails nearby

Ski storage

Laundry facilities

Safe-deposit box at front desk

24-hour front desk

Porter/bellhop

Limo or town car service available

Mountain biking nearby

Wheelchair accessible path of travel

Wheelchair accessible parking

Assistive listening devices available

Number of restaurants - 2

Number of outdoor pools - 1

Number of hot tubs - 1

Snack bar/deli

Self parking (surcharge)

Computer station

Number of bars/lounges - 1

Pool sun loungers

Vending machine

Covered parking

Off-street parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible path to elevator

Secured bicycle storage

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

8.4
Excellent4298 Verified Reviews
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Cleanliness8.8/10
Service8.6/10
Comfort8.4/10
Condition8.2/10
location9.2/10
Neighborhood9.2/10
Quality9.2/10
Value8.4/10
Amenities8.2/10
10/10
Exceptional
Karen, 28 Feb 2025
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I always stay here as the location is great and the prices are the best around. The rooms are super cozy and clean with comfortable beds, fireplaces, and jacuzzi soaker tubs. Front desk is friendly and helpful. Both restaurants right next door are top notch as well.

10/10
Exceptional
Sarah, 27 Feb 2025
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Great property and can't wait to stay again

10/10
Exceptional
Adriana, 27 Feb 2025
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The room was nicer then expected with Jacuzzi in the room👍

10/10
Exceptional
Timothy, 26 Feb 2025
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The hotel was within easy walking distance of the ski lifts, shops and bus station. The hotel staff were friendly and very helpful.

8/10
Excellent
Verified traveler, 23 Feb 2025
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Good location, courteous staff

good location (close to cafe/restaurants, supermarket and walking distance to the slopes), courteous staff, nice room (though quite expensive and on a smaller side). The only serious complaint - people need to go outside to use the swimming pool - not convenient.

6/10
Fair
Amneet, 23 Feb 2025
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It was a good walkable location!

6/10
Fair
Verified traveler, 23 Feb 2025
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Average location

Great location and friendly staff but over-priced given condition of rooms. Advertises a gym/fitness center but actually only two pieces of equipment, one of which was broken.

10/10
Exceptional
Vijaysundar, 23 Feb 2025
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Cozy and comfy, kitchen was nice

8/10
Excellent
Carlos, 21 Feb 2025
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The rooms are confy and spacious

10/10
Exceptional
yufei, 18 Feb 2025
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Great hotel and Convenient location! Friendly staff called me on my lost keys after checking out. Appreciated it.

10/10
Exceptional
Joe, 17 Feb 2025
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Great location/ friendly service/ amenities

10/10
Exceptional
Eric, 16 Feb 2025
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Loved it!

Very comfortable and pleasant steps away from the village. Very quiet for good sleep!

10/10
Exceptional
Pam, 15 Feb 2025
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Everything was advertised and we were happy.

10/10
Exceptional
Martina, 15 Feb 2025
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Very pleasant stay

10/10
Exceptional
Chow, 15 Feb 2025
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Front desk is friendly and helpful. Room is clean and tidy.

10/10
Exceptional
Yanyan, 10 Feb 2025
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Very cozy and nice location.

10/10
Exceptional
Liam, 07 Feb 2025
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Loved my stay here! 10/10 would totally recommend!!!!

10/10
Exceptional
Zhiwen, 04 Feb 2025
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The hot tub is excellent!

8/10
Excellent
Gurneet, 03 Feb 2025
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Room was great

8/10
Excellent
Kyle, 29 Jan 2025
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Good location, decent value with kitchenette and double jetted tub in the room

10/10
Exceptional
Zhisong, 29 Jan 2025
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Enjoyed my stay

10/10
Exceptional
Antonio, 28 Jan 2025
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Great stay in Whistler

We stayed at the Pinnacle hotel in Whistler for a week's skiing holiday and it's only a 5 minute walk to the restaurant and shops and a ten minute walk to the gondola. All the staff at the hotel where super nice and especially Tommy the front desk manager made us feel very welcome and was very helpful with any queries we had.

8/10
Excellent
Roma, 25 Jan 2025
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Friendly staff and great for our dog

8/10
Excellent
ben, 22 Jan 2025
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Traffic noise from our room was a bit annoying

6/10
Fair
Linsay, 21 Jan 2025
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So loud.

Extremely loud. Other guests yelling in the halls and in their rooms until after 4am. No sleep.

10/10
Exceptional
Anthony, 19 Jan 2025
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Our stay was great at the Pinnacle! It was located perfectly near Whistler Village and had a nice little park behind it to take our dog out to. All the staff was friendly and our room was perfect size for us and our pup! The kitchenette was great for saving money by making our own meals too!

10/10
Exceptional
Princess May, 16 Jan 2025
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Amazing location

8/10
Excellent
HenriJean, 16 Jan 2025
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Great little cafe downstairs not run by hotel but accessible from hotel

10/10
Exceptional
Ystelle, 16 Jan 2025
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Awesome location! Super close to tons of restaurants

6/10
Fair
Neil, 15 Jan 2025
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Dated interior. A nice place for a ski lodge, but not the most romantic getaway. Pool/hot tub was a long distance from rooms with an awkward walk through the lobby.

8/10
Excellent
Simran, 15 Jan 2025
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Reasonable stay ,we had booked the suite and it was worth the money spend with beautiful mountain views

10/10
Exceptional
Wing Hong, 15 Jan 2025
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Great location!

10/10
Exceptional
Jasveen, 15 Jan 2025
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Great stay

10/10
Exceptional
Richard, 14 Jan 2025
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Excellent! Hot tub in suite, kitchenette comfortable bed

8/10
Excellent
K, 13 Jan 2025
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The building and appliances and bed mattresses were very old , needs more maintenance .

6/10
Fair
Ian, 12 Jan 2025
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The best thing about Pinnacle is the price and the two restaurants. The people are nice too. Rooms are weird. The place is old. But it’s just fine.

8/10
Excellent
Verified traveler, 12 Jan 2025
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Fantastic..... Except

Everything was fantastic except for the hot tub... Absolutely filthy, foaming up like someone added dish soap.

8/10
Excellent
Fatmah, 12 Jan 2025
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Steps away from downtown Whistler. But this property needs a huge overhaul of renovations.

6/10
Fair
Tanya, 12 Jan 2025
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Aside from some minor setbacks it was a good stay

10/10
Exceptional
Jacky Jia Jie, 11 Jan 2025
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Awesome hotel.

10/10
Exceptional
Janet, 10 Jan 2025
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Great location and comfortable room

This was a great hotel walking distance from shopping, restaurants and the ski lift. The mattress was very firm so keep that in mind if you need a softer mattress. Having a jacuzzi tub in the room was wonderful after a day on slopes. The kitchen in the room was also very convenient. We will definitely stay here again.

10/10
Exceptional
leann, 10 Jan 2025
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Safe to walk around. Closer to the market. Hotel have kitchens can cook quick meal. Lover the hot tub in the room. The space a little small. But it function. Like parking undernear,if you drive a Tahoe parking space is very tight. Not every floor have ice machines.winter time is pricey. Overall every is good.

10/10
Exceptional
Feather, 10 Jan 2025
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Lovely stay, very friendly and helpful staff. Convenient and cute little kitchen. Great shower, very comfortable beds. Only complaint was the hair dryer, I think it’s past its lifetime.

8/10
Excellent
Nicole, 10 Jan 2025
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Great stay with a beautiful view!

10/10
Exceptional
Alain, 09 Jan 2025
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Central to many shops and great dining options

10/10
Exceptional
Akifumi, 08 Jan 2025
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1 min from Olympic Village and 3 mins from Village Centre. Great location with such a reasonable price for this area

10/10
Exceptional
Kieran, 07 Jan 2025
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Great location, great value, jacuzzi in room is hard to beat

10/10
Exceptional
Lisa, 07 Jan 2025
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Amazing, comfortable property; really near village stroll. Well stocked kitchen, beautiful tub, and fireplace. Friendly staff, and super-comfy beds!!

8/10
Excellent
Grace, 06 Jan 2025
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Nice place and good location.

6/10
Fair
Beau, 05 Jan 2025
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Great location. Room is pretty dated. Room temp control is not good and bed was really bad

10/10
Exceptional
Mathilde, 05 Jan 2025
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Very nice staff. Very walkable distance to the center of the village. Nice heated pool. Lowlight: Fitness room very small

10/10
Exceptional
Alejandra, 03 Jan 2025
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Good

10/10
Exceptional
Melissa, 03 Jan 2025
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Nice and convenient

6/10
Fair
Gurpreet, 30 Dec 2024
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It was okay

10/10
Exceptional
Rie, 30 Dec 2024
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Front people was awesome. Sweet and informative. Cool to have secure locker room for snowboard gear. Liked bathrobes. Nice big room with Jacuzzi. Not enough outlet by the bed to charge cell phones. USB on alarm clock wasn't charging. Free slippers would have been nice. Pool/Hot tab does not open until 8am. It would have been better if open earlier.

10/10
Exceptional
SIJING, 29 Dec 2024
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The room is clean, nice location

8/10
Excellent
Janine, 27 Dec 2024
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Loved our stay here. A lot of dining options nearby and hotel staffs are friendly.

10/10
Exceptional
Youngmi, 25 Dec 2024
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The hotel is close to Whistler Village and the staff was very friendly, so my family had a comfortable stay.

8/10
Excellent
William, 24 Dec 2024
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excellent, affordable option just off the main walkway to the mountain base

2/10
Poor
Junghee, 23 Dec 2024
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Because it’s a dogs permitted hotel, it smells terrible. And jetted pool was very dirty, we couldn’t use it.

8/10
Excellent
Jason, 23 Dec 2024
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Good location, great staff, pet friendly!

8/10
Excellent
Russell, 21 Dec 2024
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Nice hotel with unlimited dining options nearby

10/10
Exceptional
Sandra, 21 Dec 2024
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Front desk staff was very helpful. The room is clean and comfortable.

10/10
Exceptional
Adam, 20 Dec 2024
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Great property and hotel and great service and best price this time of year

8/10
Excellent
Stephen, 20 Dec 2024
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Parking was brutal. Closed the pool.

10/10
Exceptional
Jasmine, 19 Dec 2024
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It was absolutely stunning so grateful

10/10
Exceptional
Gavin, 19 Dec 2024
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the check in folks were super helpful with getting me set up for my stay

10/10
Exceptional
Karen, 19 Dec 2024
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I love the Pinnacle. The rooms are quiet, clean and cozy and the hotel has great amenities.

10/10
Exceptional
Valentina, 18 Dec 2024
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perfect stay

10/10
Exceptional
Anthony, 17 Dec 2024
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Close to bus loop and quiet

2/10
Poor
Jason, 16 Dec 2024
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Careful...

Beautiful Hotel. Too bad we couldn't utilize our room. Even a landslide preventing access to the hotel is not reason enough for a reservation change.

10/10
Exceptional
Amnpreet, 16 Dec 2024
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Great job had one problem they solved it in minutes.

4/10
Poor
Mehmud, 16 Dec 2024
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Checking out at 10 am is a joke. The pool & hot tub are small. The front door of the room had no barrier to prevent the noise from the corridors, as a result the room was noisy from all the conversations from the corridors and even the housekeepers were talking loudly. The blanket on the bed had a cover that felt worn out and hurt my skin so much that I slept without it. Overall, disappointing experience.

10/10
Exceptional
Jonathan, 15 Dec 2024
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Can’t wait to stay again

We felt welcomed as soon as we walked in, parking was a bit tight with our truck but once we found a big enough spot we didn’t move our truck till we left. The room was clean and didn’t smell like dogs, we brought our dog with us and everyone was very welcoming with her. The jacuzzi tub in our room was perfect after a long day. It was nice that we didn’t have to leave the dog to go downstairs to the hot tub outside. It was quiet and not as busy as the village hotels which was really nice. Lots of food and shopping on the north side as well.

8/10
Excellent
John, 15 Dec 2024
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There was an issue with noisy neighbours who actually phoned me as well in the middle of the night. The staff reimbursed me for that one night and were apologetic. However, I still find it troubling that one guest is able to call another guest's room without first going through the front desk switchboard. Thanks.

2/10
Poor
Gerlando, 15 Dec 2024
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This was the worst hotel ever over price dirty and the staff rude

8/10
Excellent
mike, 13 Dec 2024
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Tv , fireplace didn’t work

2/10
Poor
Marie, 10 Dec 2024
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The room its smelly

10/10
Exceptional
Donna, 10 Dec 2024
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Very nice property. Great stay in a wonderful room with a fireplace! Really nice to have a full kitchen within the room!

8/10
Excellent
Jeff, 10 Dec 2024
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Kitchenette, fireplace, Jacuzzi, sitting area all neatly fit into a room! And VERY comfortable beds! Plus a pseudo-balcony (it's only about 30 cms wide)...

8/10
Excellent
Nirmal, 09 Dec 2024
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Could have given bottled water as complimentary.. rest all good

8/10
Excellent
Jabez, 09 Dec 2024
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Liked it all, nice and easy to check in

10/10
Exceptional
Cassie, 08 Dec 2024
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Great location

10/10
Exceptional
Shweta, 08 Dec 2024
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We had a good stay. Property was nice. Management was great and helpful.

8/10
Excellent
Manpreet, 08 Dec 2024
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Overall good

10/10
Exceptional
Vidhi, 07 Dec 2024
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Great location

10/10
Exceptional
Sales Jr, 07 Dec 2024
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Highly recommended. Will book them again next time im in whistler

10/10
Exceptional
Shawna, 06 Dec 2024
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Best stay!

My husband and I stayed here for 1 night and we loved it! The room was perfect - with mountain views! The location cannot be beat - in the heart of Whistler. Staff are friendly and helpful. We will def be staying here again!

10/10
Exceptional
Gowtham, 06 Dec 2024
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Excellent

8/10
Excellent
Samuel, 06 Dec 2024
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It was cozy. The Jacuzzi was nice. The hotel is being renovated so a little noisy but the staff were very accomodating and pleasant.

10/10
Exceptional
Kelsey, 06 Dec 2024
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I stay here every time I come to Whistler

I stay here every time I come to whistler. The best bang for my buck. Has everything I want when I stay in a mountain town- in room hot tub, fire place and access to the outdoors. The bed is comfy and so are the pillows Wich is such a treat! Highly recommend!

4/10
Poor
Louise Heaton-Van, 06 Dec 2024
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The place is dated. They also did not have our reservation from Expedia but luckily had a room spare although I heard them say they were fully booked. Fire alarm went off someone burnt food! Pillows condensed hard. Domestic staff were pleasant

10/10
Exceptional
Dianne, 04 Dec 2024
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Get away with friends

Enjoyed the kitchen facilities, pool and hot tub.

10/10
Exceptional
Kerrieanne, 04 Dec 2024
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Excellent room and location

10/10
Exceptional
Le, 03 Dec 2024
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It’s good

8/10
Excellent
Najmeh, 03 Dec 2024
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It was nice place to stay

6/10
Fair
Maleeshah, 02 Dec 2024
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Overall experience was good, but they need to replace the tv with a newer version so the guests can actually watch something on there.

10/10
Exceptional
armando, 01 Dec 2024
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Nice property I will come back

10/10
Exceptional
Jeryl C, 01 Dec 2024
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Mini getaway

Fabulous stay at the Pinnacle. It was cozy with the fireplace and I loved the soaker tub. Great location, central to great restaurants, etc. Will be back again!

8/10
Excellent
Ola, 01 Dec 2024
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Nice stay

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