Excellent
4298 Guest reviews
4319 Main St, Whistler, Canada. See map
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A stay at Pinnacle Hotel Whistler Village places you in the heart of Whistler, within a 15-minute walk of Whistler Blackcomb Ski Resort and Whistler Mountain Bike Park. This aparthotel is 2 mi (3.2 km) from Scandinave Spa Whistler and 0.1 mi (0.1 km) from Whistler Museum. Treat yourself to a stay in one of the 84 guestrooms, featuring fireplaces and LCD televisions. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, as well as phones with free local calls. Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
German
Japanese
English
French
Spanish
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Transportation services
Accessible facilities
Elevator
Concierge services
Fireplace in lobby
Hiking/biking trails nearby
Ski storage
Laundry facilities
Safe-deposit box at front desk
24-hour front desk
Porter/bellhop
Limo or town car service available
Mountain biking nearby
Wheelchair accessible path of travel
Wheelchair accessible parking
Assistive listening devices available
Number of restaurants - 2
Number of outdoor pools - 1
Number of hot tubs - 1
Snack bar/deli
Self parking (surcharge)
Computer station
Number of bars/lounges - 1
Pool sun loungers
Vending machine
Covered parking
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Secured bicycle storage
Well-lit path to entrance
Stair-free path to entrance
Great property and can't wait to stay again
The room was nicer then expected with Jacuzzi in the room👍
The hotel was within easy walking distance of the ski lifts, shops and bus station. The hotel staff were friendly and very helpful.
Good location, courteous staff
good location (close to cafe/restaurants, supermarket and walking distance to the slopes), courteous staff, nice room (though quite expensive and on a smaller side). The only serious complaint - people need to go outside to use the swimming pool - not convenient.
It was a good walkable location!
Average location
Great location and friendly staff but over-priced given condition of rooms. Advertises a gym/fitness center but actually only two pieces of equipment, one of which was broken.
Cozy and comfy, kitchen was nice
The rooms are confy and spacious
Great hotel and Convenient location! Friendly staff called me on my lost keys after checking out. Appreciated it.
Great location/ friendly service/ amenities
Loved it!
Very comfortable and pleasant steps away from the village. Very quiet for good sleep!
Everything was advertised and we were happy.
Very pleasant stay
Front desk is friendly and helpful. Room is clean and tidy.
Very cozy and nice location.
Loved my stay here! 10/10 would totally recommend!!!!
The hot tub is excellent!
Room was great
Good location, decent value with kitchenette and double jetted tub in the room
Enjoyed my stay
Great stay in Whistler
We stayed at the Pinnacle hotel in Whistler for a week's skiing holiday and it's only a 5 minute walk to the restaurant and shops and a ten minute walk to the gondola. All the staff at the hotel where super nice and especially Tommy the front desk manager made us feel very welcome and was very helpful with any queries we had.
Friendly staff and great for our dog
Traffic noise from our room was a bit annoying
So loud.
Extremely loud. Other guests yelling in the halls and in their rooms until after 4am. No sleep.
Our stay was great at the Pinnacle! It was located perfectly near Whistler Village and had a nice little park behind it to take our dog out to. All the staff was friendly and our room was perfect size for us and our pup! The kitchenette was great for saving money by making our own meals too!
Amazing location
Great little cafe downstairs not run by hotel but accessible from hotel
Awesome location! Super close to tons of restaurants
Dated interior. A nice place for a ski lodge, but not the most romantic getaway. Pool/hot tub was a long distance from rooms with an awkward walk through the lobby.
Reasonable stay ,we had booked the suite and it was worth the money spend with beautiful mountain views
Great location!
Great stay
Excellent! Hot tub in suite, kitchenette comfortable bed
The building and appliances and bed mattresses were very old , needs more maintenance .
The best thing about Pinnacle is the price and the two restaurants. The people are nice too. Rooms are weird. The place is old. But it’s just fine.
Fantastic..... Except
Everything was fantastic except for the hot tub... Absolutely filthy, foaming up like someone added dish soap.
Steps away from downtown Whistler. But this property needs a huge overhaul of renovations.
Aside from some minor setbacks it was a good stay
Awesome hotel.
Great location and comfortable room
This was a great hotel walking distance from shopping, restaurants and the ski lift. The mattress was very firm so keep that in mind if you need a softer mattress. Having a jacuzzi tub in the room was wonderful after a day on slopes. The kitchen in the room was also very convenient. We will definitely stay here again.
Safe to walk around. Closer to the market. Hotel have kitchens can cook quick meal. Lover the hot tub in the room. The space a little small. But it function. Like parking undernear,if you drive a Tahoe parking space is very tight. Not every floor have ice machines.winter time is pricey. Overall every is good.
Lovely stay, very friendly and helpful staff. Convenient and cute little kitchen. Great shower, very comfortable beds. Only complaint was the hair dryer, I think it’s past its lifetime.
Great stay with a beautiful view!
Central to many shops and great dining options
1 min from Olympic Village and 3 mins from Village Centre. Great location with such a reasonable price for this area
Great location, great value, jacuzzi in room is hard to beat
Amazing, comfortable property; really near village stroll. Well stocked kitchen, beautiful tub, and fireplace. Friendly staff, and super-comfy beds!!
Nice place and good location.
Great location. Room is pretty dated. Room temp control is not good and bed was really bad
Very nice staff. Very walkable distance to the center of the village. Nice heated pool. Lowlight: Fitness room very small
Good
Nice and convenient
It was okay
Front people was awesome. Sweet and informative. Cool to have secure locker room for snowboard gear. Liked bathrobes. Nice big room with Jacuzzi. Not enough outlet by the bed to charge cell phones. USB on alarm clock wasn't charging. Free slippers would have been nice. Pool/Hot tab does not open until 8am. It would have been better if open earlier.
The room is clean, nice location
Loved our stay here. A lot of dining options nearby and hotel staffs are friendly.
The hotel is close to Whistler Village and the staff was very friendly, so my family had a comfortable stay.
excellent, affordable option just off the main walkway to the mountain base
Because it’s a dogs permitted hotel, it smells terrible. And jetted pool was very dirty, we couldn’t use it.
Good location, great staff, pet friendly!
Nice hotel with unlimited dining options nearby
Front desk staff was very helpful. The room is clean and comfortable.
Great property and hotel and great service and best price this time of year
Parking was brutal. Closed the pool.
It was absolutely stunning so grateful
the check in folks were super helpful with getting me set up for my stay
I love the Pinnacle. The rooms are quiet, clean and cozy and the hotel has great amenities.
perfect stay
Close to bus loop and quiet
Careful...
Beautiful Hotel. Too bad we couldn't utilize our room. Even a landslide preventing access to the hotel is not reason enough for a reservation change.
Great job had one problem they solved it in minutes.
Checking out at 10 am is a joke. The pool & hot tub are small. The front door of the room had no barrier to prevent the noise from the corridors, as a result the room was noisy from all the conversations from the corridors and even the housekeepers were talking loudly. The blanket on the bed had a cover that felt worn out and hurt my skin so much that I slept without it. Overall, disappointing experience.
Can’t wait to stay again
We felt welcomed as soon as we walked in, parking was a bit tight with our truck but once we found a big enough spot we didn’t move our truck till we left. The room was clean and didn’t smell like dogs, we brought our dog with us and everyone was very welcoming with her. The jacuzzi tub in our room was perfect after a long day. It was nice that we didn’t have to leave the dog to go downstairs to the hot tub outside. It was quiet and not as busy as the village hotels which was really nice. Lots of food and shopping on the north side as well.
There was an issue with noisy neighbours who actually phoned me as well in the middle of the night. The staff reimbursed me for that one night and were apologetic. However, I still find it troubling that one guest is able to call another guest's room without first going through the front desk switchboard. Thanks.
This was the worst hotel ever over price dirty and the staff rude
Tv , fireplace didn’t work
The room its smelly
Very nice property. Great stay in a wonderful room with a fireplace! Really nice to have a full kitchen within the room!
Kitchenette, fireplace, Jacuzzi, sitting area all neatly fit into a room! And VERY comfortable beds! Plus a pseudo-balcony (it's only about 30 cms wide)...
Could have given bottled water as complimentary.. rest all good
Liked it all, nice and easy to check in
Great location
We had a good stay. Property was nice. Management was great and helpful.
Overall good
Great location
Highly recommended. Will book them again next time im in whistler
Best stay!
My husband and I stayed here for 1 night and we loved it! The room was perfect - with mountain views! The location cannot be beat - in the heart of Whistler. Staff are friendly and helpful. We will def be staying here again!
Excellent
It was cozy. The Jacuzzi was nice. The hotel is being renovated so a little noisy but the staff were very accomodating and pleasant.
I stay here every time I come to Whistler
I stay here every time I come to whistler. The best bang for my buck. Has everything I want when I stay in a mountain town- in room hot tub, fire place and access to the outdoors. The bed is comfy and so are the pillows Wich is such a treat! Highly recommend!
The place is dated. They also did not have our reservation from Expedia but luckily had a room spare although I heard them say they were fully booked. Fire alarm went off someone burnt food! Pillows condensed hard. Domestic staff were pleasant
Get away with friends
Enjoyed the kitchen facilities, pool and hot tub.
Excellent room and location
It’s good
It was nice place to stay
Overall experience was good, but they need to replace the tv with a newer version so the guests can actually watch something on there.
Nice property I will come back
Mini getaway
Fabulous stay at the Pinnacle. It was cozy with the fireplace and I loved the soaker tub. Great location, central to great restaurants, etc. Will be back again!
Nice stay
Pinnacle Hotel Whistler Village | Hotel in Whistler | Travala.com
I always stay here as the location is great and the prices are the best around. The rooms are super cozy and clean with comfortable beds, fireplaces, and jacuzzi soaker tubs. Front desk is friendly and helpful. Both restaurants right next door are top notch as well.