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Pinewood Beach Resort and Spa8.8Excellent
17 Guest reviews
8.8Excellent17 Verified ReviewsRead all reviewsCleanliness9.0/10Service8.8/10Comfort8.2/10Condition8.6/10Neighborhood8.0/10Amenities8.0/10
Excellent
17 Guest reviews
Diani Beach, Diani Beach, Kenya. See map
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Hotel Description
With a stay at Pinewood Beach Resort and Spa in Diani Beach, you'll be on the beach, within a 10-minute drive of Diani Beach and Galu Kinondo Beach. This beach hotel is 31.2 mi (50.2 km) from Nyali Beach and 1.4 mi (2.3 km) from Kaya Kinondo Sacred Forest. Make yourself at home in one of the 59 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bathrobes. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No elevators
No alcohol allowed onsite
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: USD 40
- Christmas Eve (December 24) Gala Dinner per child: USD 20 (from 2 to 11 years old)
- New Year's Eve (December 31) Gala Dinner per adult: USD 40
- New Year's Eve (December 31) Gala Dinner per child: USD 20 (from 2 to 11 years old)
- Gala Dinner on April 02 per adult: USD 24
- Gala Dinner on April 02 per child: USD 12 (from 2 to 11 years old)
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Alcohol is not permitted at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
Optional fees
- Fee for English breakfast: approximately USD 25 per person
- Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 2)
- Airport shuttle fee per child: USD 25 (one-way), (from 3 to 11 years old)
- A late check-out fee will be charged
- Rollaway bed fee: USD 100.0 per day
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
French
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Other
Concierge services
Gift shops or newsstand
Airport transportation (surcharge)
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Library
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Limo or town car service available
Full-service spa
Spa treatment room(s)
Wedding services
Express check-in
Designated smoking areas
Pool umbrellas
Braille or raised signage
Number of restaurants - 4
Number of meeting rooms - 1
Number of outdoor pools - 1
Shopping center shuttle (surcharge)
Conference center
Snack bar/deli
Free self parking
Computer station
Number of bars/lounges - 1
Number of poolside bars - 1
Number of beach bars - 1
Beach umbrellas
Beach sun loungers
Pool sun loungers
Beach towels
Terrace
Babysitting or childcare (surcharge)
Mosquito nets
Couples/private dining
Proposal/romance packages available
Banquet hall
Uncovered parking
Wheelchair accessible – no
Well-lit path to entrance
Hotel reviews
TravellerTravellerGood ambiance
TravellerSomeone that work at the property (I think someone working housekeeping) stole $100 out of my purse that was in the room. I reported it to the property and they asked me if I used the safe and I told them that my partner did and that my money was stolen out of my purse that was in the room. They told me that it is rare and I should have used the safe. How terrible. No apology or anything. I shouldn’t have to take every dollar out of my purse and lock it away everytime I return back to the resort. I was there celebrating my birthday not being a guard for my personal belongings inside of my a room I paid thousands for. Will never visit this resort again!! And what a shame because the kitchen staff were so nice
TravellerPerfect relaxing holidays
We loved our stay. Nice rooms, really good food and super friendly staff. Definitely would go back.
TravellerAll the staff were professional, polite and very graceful. The front desk ,the bar service and the dining staff both for breakfast and dinner were friendly and very personable. I appreciated that they moved us to a suite (to accommodate one more person ) and upon welcoming me us there was a sign at the main entrance with my family’s name and our USA flag welcoming us. That was quite surprising and a great touch. Will definitely recommend and stay again. Best PEREZ/ USA
TravellerMy stay at the Pinewood was amazing. Although the public areas are a little bit dated the quality of the rooms and the exceptional service by all the staff was above my expectations. From the gardeners to the chefs everyone goes out of their way to make your stay very memorable. I am sure if you choose the Pinewood you won’t be disappointed. I will return for sure! Great job everyone, especially the owner for creating such a special place with special people.
TravellerPlace was spectacular. Will definitely be back here. Very nice staff. Very nice management team.
TravellerA tranquil stay in beautiful surroundings. Excellent communal areas, easy access to good beach. High standard and good choice of food for half board. Good selection available for other meals if required. Reasonable prices for drinks. Convenient transfer back to local airstrip. A small, well appointed boutique hotel. Best of all, excellent staff and service.
TravellerWunderbar!
Das Pinewood Resort ist ein sehr schönes Hotel mit ausgesprochen freundlichem Personal. Wir haben uns während unserem Aufenthalt sehr wohl gefühlt und waren mit dem Zimmer mit Meerblick wahrlich zufrieden. An Essen und Getränken fehlt es dann dem tollen Personal nie, lediglich im Restaurant beim Abendessen und Frühstück ist es immer sehr warm da es weniger Durchzug gibt. Besonders empfehlenswert ist das Dinner am Strand am Dienstag und Donnerstag! Herzlichen Dank an das ganze Team und besonders James und Grace!
TravellerPerfect holiday. Friendliest staff ever. Great food. So clean. No complaints.
TravellerAmazing place
Spent three nights with my six years old son after a safari. Great beach, amazing staff, good food. We did not even go out from resort during our stay.
TravellerGood...
Good point 1. Greatly hrlpful and kind staffs 2. Good facilities 3. Nice food especially dinner time. Generally perfect place for relaxation. Need to improve 1. Internet is slow 2. Spa needs to be expanded.
TravellerSehr ruhiges kleines Hotel, guter Service
TravellerKlein aber fein!
Sehr gutes Boutique Hotel. Zuvorkommendes und hilfsbereites Personal. Essen war auch sehr gut und trotz den wenigen Gästen vielseitig. Wir würden jederzeit wieder dort buchen.
TravellerBe aware of Credit Card Fraud
We where 2 couples that stayed 4 nights at Pinewood in end of February . Location, food, staff attention and infrastructure is top notch. UNFORTUNATELY, the experience was completely destroyed when we returned home to Norway and learned that we had been charged twice for the stay on our cards. Immediately, we contacted the hotel in good faith and asked them to refund us. After 8 weeks with several e-mails and phones we have not received the refund as promised by the Hotel Resident Manager Pamela Mshai. Consequently, we where left with no other choice than to report the case as fraud to bank and fiscal police.
TravellerDie ganze Anlage ist sehr gepflegt; der Garten so, wie man sich einen tropischen Garten vorstellt. Die Zimmer haben alles, was man braucht. Besonders schön ist die große Terrasse, wo man ganz im privaten entspannen kann. Das Personal sehr freundlich und das Essen ausgezeichnet und abwechslungsreich.
Travellerdelizioso hotel vicino al mare,buona gestione attenta alle varie necessita'.,buona la cucina e la pulizia generale
TravellerA nice and quiet hotel just outside Diani beach. Was good service from the staff.
Crypto-friendly Bookings
Your money’s good here.
Home freshly cooked natural food not an e number in sight. Lovely relaxed atmosphere,. Spacious bedroom and balcony. Considerate owners who we think have got it just right. Wonderful staff etc etc