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06 Jun 2025
Friday
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07 Jun 2025
Saturday
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2 Adults - 0 Child
1 room

Pierre & Vacances Andorra El Tarter
8.2

Excellent

111 Guest reviews

8.2
Excellent
111 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service8.0/10
Comfort8.0/10
Condition8.6/10
location8.0/10
Neighborhood8.2/10
Value10/10
Amenities8.4/10

Carretera General 2, El Tarter, Andorra. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities
Elevator
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See map

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Hotel Description

When you a stay at Pierre & Vacances Andorra El Tarter in El Tarter, you'll be near ski runs, just steps from Soldeu Ski Resort and El Tarter Snow Park. This ski apartment is 9.8 mi (15.7 km) from Caldea Spa and 0.1 mi (0.1 km) from Incles Valley. Make yourself at home in one of the 50 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and electric kettles, and housekeeping is provided once per stay. Featured amenities include multilingual staff and an elevator. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 25

Pet max weight (per pet) in lb is 55

Only dogs and cats are allowed

Maximum number of pets per room 1

Check-in from: 5:00 PM
Check-in by: 7:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • The property is professionally cleaned.
  • Contactless check-out is available.
Special Instructions
The front desk is open during the following times:
  • Monday - Sunday: 9:00 AM - noon
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. Reception hours are 9 AM to noon and 5-7 PM Monday-Thursday and Sunday. On Friday, reception hours are 9 AM to noon and 5-9 PM. On Saturday, reception hours are 8 AM-8 PM. Guests planning to arrive outside of normal check-in hours must contact this property in advance. For stays of 1-6 nights, check-in is at 2 PM and check-out is at noon. For stays of 7 nights or more, check-in is at 5 PM and check-out is at 10 AM.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note: Room sizes vary. The size indicated in room descriptions represents the smallest room size available per room type.
Minimal age
18
Optional fees
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 12 per pet, per day
  • In-room safe fee: EUR 4 per stay
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French

Spanish

Catalan

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Entertainment

Non-smoking

Accessible facilities

Other

Elevator

Airport transportation (surcharge)

Hiking/biking trails nearby

Multilingual staff

Ski-in/ski-out access

Airport transportation

Wheelchair accessible path of travel

Assistive listening devices available

Self parking (surcharge)

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Food and water bowls

Hotel reviews

8.2
Excellent111 Verified Reviews
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Cleanliness8.4/10
Service8.0/10
Comfort8.0/10
Condition8.6/10
location8.0/10
Neighborhood8.2/10
Value10/10
Amenities8.4/10
10/10
Exceptional
Esther, 07 Jan 2025
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Muy moderno. Limpio y muy bien ubicado. Tuvimos problemas con la conexión wifi y nos lo arreglaron muy rápido. Muy recomendable. Pagamos el parking porque es complicado aparcar por la zona. Se va caminando al telesilla el tarter fácilmente. Todo perfecto.

10/10
Exceptional
Seung-Pil, 19 Jul 2024
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Excellent Place

This is very nice and comfortable. It is strongly recommendable for the vacation.

10/10
Exceptional
Gareth, 20 Feb 2024
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Fantastic apartment. The only thing I would say is the difficulty parking the car in the underground car park

10/10
Exceptional
rebecca, 07 Mar 2023
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Lovely apartment close to lifts

Only a few mins walk to the ski lifts, nice clean and spacious 2 bedroom apartment with cook cooking facilities

6/10
Fair
Shaun Douglas, 07 Apr 2022
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Was allocated an apartment that was not the spec we payed for. Trying to change the apartment the next day proved very difficult because reception staff could not understand our needs. The change of apartment was achieved some 6 hours later. The kitchen (self catered) only had one saucepan and one baking tray but two frying panes to cook for 4 people. other than that the apartment was very good.

10/10
Exceptional
CRISTIAN, 15 Dec 2021
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Everything was amazing, good apartment with all amenities you need it. The bed was the only negative point, need to be replace.

8/10
Excellent
Anna, 14 Nov 2021
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Convenient apartment in El Tarter

Comfy and convenient apartment in El Tarter. Excellent value.

8/10
Excellent
etan m., 22 Sep 2019
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please change the way of check in.

we came after 22:00 . we didn't have no phone no. we can call. there was not manu people on the street to ask for help. after someone gave us your phone we called and recieved the code for collecting the key. after looking fir the room we realized it was not the same building of the safebox. It took us almost an hour to get to the room. please change the methood and give the guest phone number theu can call. thank in advance

8/10
Excellent
john, 18 Jun 2019
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Good place to stay

Was very good,clean and comfortable but no parking unless you pay

6/10
Fair
James, 06 Mar 2017
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Good location, nice apartment, some small issues

The chairlift is only a short walk away, which was very handy. There are also two rental shops nearby. The apartment was good overall, with a nice bathroom. However, it wasn't as clean as I'd like and the sofa had a couple of stains and hairs (including animal). They give you some cleaning supplies (washing up liquid, multi purpose cleaner, dishwasher tablets, cloths). I was told by reception that I'd have to take a bus to the nearest supermarket, 5km away. Only when I noticed someone walking with carrier bags did I realise that there was a convenience store a 5 minute walk away, which had everything I needed for the stay. It would have made sense to mention that, as well. I arrived early on the first day, so was hanging around, waiting for reception to open. After about 30 minutes, another guest came with a code to open a safe containing all the keys for arriving guests. I didn't receive a code, so it was a little frustrating to find out I could have avoided the wait. I recommend you ask for the code if you will be arriving before reception opens. The WiFi is free, but not very fast and gets worse in the evenings. Sometimes it takes several attempts to connect. Overall, however, I had a perfectly good stay and the skiing was excellent, which was the main thing.

6/10
Fair
jo, 14 Feb 2017
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Close to lift far to everything else!

This location was good for lift access but there are very few amenities within walking distance. It was just ok

8/10
Excellent
Verified traveler, 23 Feb 2016
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skiing feb 2016

Great apartment. Ski locker useful and large (its a room!). Bathrooms high quality with lots of hot water.

6/10
Fair
Inna , 28 Mar 2015
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Close to ski lifts, but bad service.

The location to ski lifts depends on what block do you leave in. We've been in C, but closest is A and also there is the block right across the road from the parking which next to ski lifts. But right from the beginning the floor was dirty and under the beds were clouds of dirty staff. No any cleaning was within our 5 days stay. And we were obliged to carry out trash by ourself and make cleaning, that I is not normal for tho money and in the hotel at all.

8/10
Excellent
Anonymous, 30 Jan 2014
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Great Location and Residences

I rented a 2 bedroom/2 bath from this location and loved it. It is very spacious (especially for Europe) and the facilities are nice. The El Tarter Section Gondola and Lifts are a 5-10 min walk away. There is a nice bar at the bottom of the hill. The staff are very friendly and speak great English. For the price this is a tough hotel to beat. Be warned internet access is extra as is parking. Do not park out front as they ticket often. I would definitely stay here again. Also, some units have balconies or fireplaces and some have showers or tubs. TO ensure your request they make you pay a fee and you must call ahead.

8/10
Excellent
Verified traveler, 10 Feb 2025
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Llegamos a las 20:00 para hacer el check-in y la recepción estaba cerrada, no cogían el teléfono y No me enviaron mail con instrucciones ni el código para entrar. El resto todo bien!

10/10
Exceptional
Samy, 27 Jan 2025
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La literie était mauvise, après tout allait très bien

4/10
Poor
Wilfried, 11 Mar 2024
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Bien, sauf la réception..

Lors de notre arrivée à 21h , la réceptionniste nous à même pas accueilli, elle nous voyait galérer devant la porte de l'accueil, mais non elle restait sur sa chaise. 5 minutes plus tard elle est sortie car cette dernière avait fini son service, nous lui avons posé des questions, comment récupérer les clés de l'appartement? Celle-ci nous a répondu de contacter le numéro de service... Au dernier moment elle nous a ouvert le coffre fort avec les clés de l'appartement nous les a donné et est parti s'en rien nous dire, ni l'appartement, ni quel bâtiment. Nous avons dû nous débrouiller seul, ce qui est vraiment abusé.. Ensuite à notre départ nous tombons sur la même réceptionniste qui nous demande une caution de 200 euros, bon d'accord mais à la fin du séjour je n'ai pas compris, sauf que nous avons été débité l'heure suivante. Encore une fois une erreur de sa part, normalement nous aurions pas dû être débité. Bref je conseille vivement à cet établissement de faire une mise à jour à cette employée qui n'est vraiment pas au point..

10/10
Exceptional
Miriam, 19 Nov 2023
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Repetiremos!!

4/10
Poor
Gloria, 22 Oct 2023
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Piso claustrofóbico

8/10
Excellent
Verified traveler, 13 Oct 2023
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Hmm

Kielitaidoton henkilö vastaanotossa, sekoili kahden varauksen välillä josta syystä huoneen saaminen kesti yli tunnin. Hotelli sinänsä ok. Lämmitys ei vielä päällä! vaikka ulkolämpötila yöllä 3 astetta!

10/10
Exceptional
Laurianne, 29 Sep 2023
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👌

10/10
Exceptional
Ainara, 03 Sep 2023
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El piso estaba genial, pero la atención por parte de los trabajadores de recepción fue espectacular, y muy dispuesta. ¡Repetiremos sin duda!

8/10
Excellent
Encarna, 09 Aug 2023
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Para mi gusto faltaria un trapo de.manos y alguna bolsa de basura de recambio, y quitar las telarañas de los techos por lo demas muy bie ya que tuvimos un problema con el sofá cama y nos lo cambiaron

10/10
Exceptional
jose maria, 06 Aug 2023
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Excelente

Excelente alojamiento

8/10
Excellent
Verified traveler, 05 Aug 2023
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La estancia ha sido muy bien, el apartamento muy limpio y contaba con todo lo necesario para pasar un finde. Lo único malo es la entrega de llaves, no está bien especificado el lugar donde recogerlas.

2/10
Poor
Jens, 16 Oct 2022
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Not polite

This is by far the worst place I have ever stayed in Andorra. I was promised an apartment with a view and I got one facing a wall although the place was half booked. They did not change our towels and after one week and when I asked for additional toilet paper (we were staying 4 people and only one roll). When I politely asked for a clean towel and check of the room I was told by the receptionist this was not her role. I cannot recommend this place to family and friends so don't book this place if you want a nice holidays day

8/10
Excellent
Pedro, 20 Aug 2022
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No siempre llegas a la hora prevista

Llegamos un poco tarde de la hora y la recepcionista nos dio las llaves sin explicarnos casi nada. Con mucha prisa.

4/10
Poor
Franck, 31 Jul 2022
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Très très inconfortable

Appartement très mal insonorisé et voitures qui passent devant jusqu’à 1 heure du matin. Literie horrible, nous avons dormi sur des ressorts tout notre séjour, on se lève plus fatigués que lorsqu’on se couche. Propreté à revoir. Ce qui est sûr c’est que nous ne reviendrons pas.

10/10
Exceptional
Martín, 30 Jul 2022
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Mejorar colchones cama matrimonio.

El apartamento super bien, solo el colchón de la cama matrimonial muy duro.

2/10
Poor
Sergio, 15 Jan 2022
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Las fotos no correspondían en nada de nada con lo ofertado y comprado. Alquilé una plaza de garaje que luego resultó ocupada. Me dieron otra más pequeña y no entraba. Les importó un cacahuate!

4/10
Poor
Verified traveler, 14 Sep 2021
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Séjour

Parking payant 12€ par jour alors qu'il est très difficile de s'y garer. Places trop étroites, impossible de sortir ou d'entrer dans sa voiture si quelqu'un est garé à coté. Solution se garer dans la rue, payant également. Odeur de cuisine permanente dans l'immeuble. Immeuble bruyant

10/10
Exceptional
jesus, 13 Sep 2021
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Todo bastante bien

10/10
Exceptional
Juan Carlos, 23 Aug 2021
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Comodidad y ampliitud

Apartamento cómodo y amplio para familia con 2 niños. Todo lo necesario para una estancia normal.

10/10
Exceptional
Verified traveler, 16 Aug 2021
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Tot perfecte

8/10
Excellent
CRISTINA, 12 Jul 2021
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Buena experiencia

El apartamento estaba muy bien. Cómodo y espacioso

10/10
Exceptional
Josep, 28 Jun 2021
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Magnífico en casi todos los aspectos

Magnífico apartamento en todos los aspectos, espacioso, cómodo, muy limpio y tranquilo, perfecto para pasar varios días. Repetiremos sin duda. El único 'pero'; le falta un poco de mantenimiento, una lámpara sin bombilla, un estante en mal estado en el frigorífico, alguna pieza rota o en mal estado ... por supuesto todo a consecuencia del mal uso o dejadez de algunos visitantes, pero son pequeños detalles que se ven. Otro pequeño 'pero'; la hora de salida a las 10 o las 11 ... es algo pronto ... Para el aparcamiento, fuera de temporada alta de esquí, se puede aparcar fácilmente en la calle frente al apartamento. Es de pago, pero son 3 EUR al día, 20 céntimos la hora. muy asequible. Imagino que en temporada alta será mucho más complicado aparcar.

8/10
Excellent
Francisco, 24 May 2021
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Unico pero el olor a tabaco

El apartamento que nos toco er un poco pequeño y olia a tabaco, por lo demas todo bien

10/10
Exceptional
Verified traveler, 17 May 2021
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El check in y la facilidad de comunicación. Apartamento amplio y bien equipado

10/10
Exceptional
Maira Lorena, 10 May 2021
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Excelente alojamiento

Confortable, acogedor y muy limpio todo. Volvería a quedarme allí.

10/10
Exceptional
Verified traveler, 24 Apr 2021
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Apartamento limpio, buena recepción en el check in. Cumplió las expectativas.

8/10
Excellent
THIERRY, 01 Mar 2021
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TOP Appartement spacieux tout confort au calme

Tres bel appartement tout confort, grand avec 2 chambres et deux salles de bains, top !!! Garage sous l’immeuble très pratique. Environ 15 minutes de route du Pas de la Casa par le tunnel. Bel environnement pas bétonné, très œufs pour les pistes à 10 minutes à pied. Très bon séjour sans ski, COVID oblige ...

8/10
Excellent
Soufyane, 19 Sep 2020
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Appartement qui fait l’affaire le canapé était casser Mais sinon l’appartement est propre

10/10
Exceptional
JEAN JACQUES, 07 Sep 2020
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séjour agréable avec Pierre et Vacances

Nous avons été très content de notre séjour chez Pierre et Vacances. Appartement très propre,spacieux et calme. Pas trop loin d’Andorre la vieille environ 15 km. Juste le parking qui nous semble trop cher, 9€ par jour, nous nous sommes garés ailleurs mais compliqué! Nous avions une machine à laver, mais par contre pas du tout pratique pour étendre ce linge sur des fils au dessus de la baignoire, un étendage classique que l’on pourrait laisser dans l’entrée serait bcp plus pratique.

10/10
Exceptional
Pilar, 22 Aug 2020
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apartamento muy grande , confortable y moderno, repetiremos.Lo unico que le pondria como pega son las almohadas, pero es muy personal, por lo demas todo perfecto

4/10
Poor
Mikael, 16 Jul 2020
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Lever ikke op til ratingen på Hotels.com

Lejligheden var slidt og beskidt, og levede ikke op til de finde billeder på nettet, Der var ikke gjort rent i køkkenet, håndgreb mv. var klisteret med madrester. Der lugtede surt på det ene badeværelse. Mærkeligt når der er så stor fokus hygiejne på grund af Covid-19.

8/10
Excellent
Pierre-Louis, 30 Jan 2020
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Impeccable

Parfait, juste les heures d’arrivées et de départ un peu juste

10/10
Exceptional
Verified traveler, 06 Jan 2020
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Sitio tranquilo para descansar, casa muy nueva. Ideal para ir con niños

8/10
Excellent
Verified traveler, 28 Oct 2019
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Todo muy correcto. Muy confortable¡ el apartamento es bastante nuevo.

10/10
Exceptional
Verified traveler, 13 Sep 2019
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Repetiría

Todo fantástico, menos el sofá cama. Sucio (el sofá en sí) e incómodo.

10/10
Exceptional
Sabira Z., 24 Aug 2019
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Endroit idéal pour se ressourcer

Calme propreté situation - tout était parfait . Petit bémol était que la vue de notre appartement ne donnait pas sur les montagnes

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