You need to know

• Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
• No pets and no service animals are allowed at this property.
• Contactless check-out is available.

Special Instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in the "Egyptians and Residents Only" room type in the All Inclusive rate plan receive all meals, soft drinks, and water (no alcohol). Guests booked in a "Egyptian and Residents Only" room type must present identification or resident visa at check-in. The property reserves the right to amend the rate if valid proof is not provided. A birth certificate is required to validate the age of all children upon check-in.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Spoken Language

German

Arabic

Russian

English

Italian

French