Phoenix Copenhagen

9.0

Wonderful

1598 Guest reviews

9.0

Wonderful

1598 Verified Reviews

Read all reviews

Cleanliness9.2/10

Service9.2/10

Comfort8.8/10

Condition8.6/10

Amenities8.8/10

Hotel itself was well kept and clean, unfortunately all the outlets behind our bed didn’t work.

Clean, calm, great location.

Amazing time and very good staff

Nice room but the bed was tiny, not big enough for two people.

personnel didnt want to give a water

Lovely hotel, very clean, great location. Wish the room service had more options

Amazing location. Close to everything. Staff are friendly and helpful. Breakfast is also very good.

Breakfast was outstanding!

Hotel Phoenix, with its central location, is an excellent choice for tourists seeking a convenient base to explore Copenhagen's landmarks. Clean, quiet and uncrowded, it offers an elegant yet cozy interior—exactly what I was looking for a weekend in Denmark's capital.

Greta stay

Good stay, helpful staff, room was good as described, nice to have coffee machine in there. Cleaned every day to great standard. Only real complaint was the shower water pressure was a bit low but apart from that all perfect

Just an older, dated room and bathroom. Felt squished but the staff was nice and it was clean, beautiful hotel in a great area.

excellent service and clean hotel/rooms

Excellent customer service upon arrival, lounge was brilliant and enjoyed using it daily to relax. Hotel and rooms where very clean. We where recommended to book here and it was well worth it. We will recommend others to book here to.

Very central and quiet with short walk to metro. Excellent breakfast and helpful staff

I enjoyed a one night stay at the Phoenix in Copenhagen and would have certainly stayed a few more days if I had the time; Clean rooms, a delicious breakfast buffet, and a wonderful staff. Thank you!

A beautiful place and amazing location.

Great stay for break in Copenhagen. Excellant location, walking distance to everything! Very clean!

Clean property with historic paintings in lobby , marble flooring etc very convenient location fir dining and attractions

Locations was great to visit downtown and important places in Copenhagen.

Really lovely hotel, well located and staff were super helpful.

Love this hotel.

Very friendly staff, comfortable room, amazing location

Very central. Back of Royal palace is opposite. Staff very helpful.

Good spot. Small rooms. Easy access to oublic transit. Fast internet.

Overall beautiful property with fantastic service and great location to access all of the major sites in Copenhagen.

Very accommodating staff and in a great location

For a traveler, it is very convenient to stay here. Walkable and transportable is accessible! They also have fantastic staff who happened to speak English fluently! Good options for breakfast!

.

Great location. Good breakfast. Lovely staff. Everything worked. Only one dislike was the hairdryer. Take your own!

Small Accommodations

Great location. Friendly staff. Room extremely small for the price.

Good location

Conveniently located next to restaurants and shopping. Just a short walk.

Beautiful property in an amazing location. Walking distance to Nyhawn and the ice skating ring downtown, Christmas market

Very accommodating would stay again!

Stay was okay, very small bathroom. It’s hard to get in and get out from the tube. Definitely they need to upgrade the bathroom. There was no bath soap in the shower. Location is excellent though.

We'd stay there again

A beautiful hotel in a lovely area. Clean and comfortable rooms, top-notch amenities, friendly, helpful and attentive staff.

High quality hotel, nice room and helpful staff. Highly recommended.

Great location. Near public transportation.

Good location

I loved my room. It was small, but very cute. The hotel was clean and very pretty. The location was perfect. Would definitely stay here again!!!

An exceptional amount of service for the price. A wonderful staff and a classic feel.

The best staff ever, special mention goes to Lasse and Ida. The hotel is centrally located and many of the major sights are within walking distance. Easy access to transportation (Metro) is so invaluable.

Excellent service with a nice upgrade to a larger room. Fantastic breakfast.

Excelente ubicación

Excelente ubicación, facil para llegar desde el aeropuerto, muy cerca de todo

Brilliant hotel and very walkable to multiple destinations. Metro is close by also. Highly recommend this hotel.

Excellent hotel near to many sights and things to do, friendly and efficient staff, delicious breakfast and comfy beds and pillows…

Excellent hotel conveniently located.

Fabulous hotel, and conveniently located to explore Copenhagen. Will stay again if I’m there!

Perfect hotel for a city break

Stayed here for a city break of two nights. Really liked the hotel. The location is excellent. The room we had was a little tight but was in excellent condition. Staff were friendly. Checking in and out was easy. I would recommend this hotel.

Excellent hotel at which to stay -- close to many attractions, quiet, excellent staff. Will definitely return.

Staff were very friendly and helpful.

Beautiful property, quiet, clean and very hospitable staff!!

Excelente estadía

Hotel muy bien ubicado, personal atento,excelente desayuno.

We really enjoyed our stay!

Great stay and staff was very helpful

Easy to access everywhere

Nice decor, staff were friendly and the room was clean. Bed is marmite, some will love it, some won't.

Old wonderful place to stay. Very close to everything!

Excellent location, friendly staff

The Hotel was well located and very well appointrd.

This hotel is in a great location. The staff are friendly and courteous.

We loved our stay at this hotel. The staff was super friendly and helpful, the bed was very comfortable and the breakfast was delicious. Plus it was very conveniently located- close to shops and restaurants and the famous walking street.

Staff was amazing and the housecleaning was prompt. The building itself feels cramped and not very modern.

I appreciated the professional and friendly and helpful staff. The rooms are small, sure, but they are very well designed. The bed is super soft but surprisingly supportive. The bathroom is great. Deep tub and nice shower. Daily breakfast is very tasty. My only issue is the gym needs more and better equipment. But do not let this one thing deter you from booking. You’ll get your steps in walking. Many attractions are 10 minutes away. I didn’t take a taxi or Uber anywhere. I’ll gladly book The Phoenix again.

First - let's just say Copenhagen is a great place to spend 5 days. Clean, beautiful, lots to do, great food. We really lucked out finding the Phoenix. Very nice, stately, very comfortable rooms, beautiful lobby. Beautiful bathrooms The staff was very helpful. The location could not be better - near a lot, but not a touristy area. Some very nice restaurants nearby, and great bars. The hotel also offered very nice bikes - which really came in handy.

The stay was very nice! Soft and comfortable bed and windows that open for fresh air! The staff was very friendly and prompt. The executive lounge was well worth the upgrade. Nice quiet room to relax and have drinks and snacks. Only a 5 minute walk to Nyhavn and metro train. Great location! Bar and restaurant in lower level.

Handy location, close to local attractions, shops and restaurants. A bit noisy at night(over weekend) can hear street party nearby.

Excellent location, Excellent Customer Service. I hghly recommend this hotel to everyone

Excellent stay and great location!!

It was very clean and quiet but close enough to walk to the restaurants and shops. Also the breakfast was amazing!!!

Great location. Close and walkable to everything. Highly recommend

Great Location to access tours and great restaurants! Staff was over the top helpful. Would stay again!!

Great location - .a couple of blocks to the famous canal and the Palace and near metro.Situated on a not too busy road lined with some art galleries and Danish furniture stores. Old world charm hotel. The staff are super helpful. From restaurant reservations, directions, ordering taxis and helping us track our lost luggages. Plus emotional support practically twice a day. We highly recommend this hotel.

Beautiful hotel in superb location. Staff were very helpful and friendly.

We loved the room, though getting in and out of the bath/shower was difficult for us older people. The staff were smily, helpful and delightful. The buffet breakfast was outstanding

Good location,clean, staff ok,

Helpful staff

The staff was not friendly. There were bellhops that never greeted us or offered to help with our luggage. In fact the lobby personnel did not even look at us. The

The five stars given above say it all

Wonderful staff, unbeatable location and very comfortable bed. We would definitely stay again on another visit to Copenhagen

All was in within walkable distance, the staff was very friendly and was super clean

We enjoyed the new Executive Lounge

Everything is excellent except room is very small. I guess the size is normal for hotels in the area. All tourist spots are walkable and metro station is about 5-7 mins walk. Nyhavn is 5 mins walk and Stroget is 7mins walk. And 2 mins walk to Netto grocery strore. The hotel is clean and classy. The staff are nice. Overall experience is excellent

Top notch. Perfect location. Staff is exceptional.

Really enjoyed the staff, location, my room and the property. Hope to stay here again.

The counter receptionist was very pleasant ,helpful .the hotel is near for weight seeing ,tourist attractions .the mall and places to eat

My usual hotel in Copenhagen was booked out so I ended up here. It was a very nice surprise! Not the fanciest hotel but quiet, clean and extremely comfortable beds. Highly recommended and I will stay again!

Very happy with the room and the location. The room was quaint, but quiet, clean, and comfortable. Walkable to many sites and great restaurants. Also close to public transit.

Loved it

Very good location, comfortable and clean hotel. Staff was very friendly and good breakfast.

Fantastic staff. Very friendly and helpful

Nice stay and a nice hotel. Very pleased

I traveled solo. The place was very nice and in a quiet area. One block away from the Amalienborg palace and the Marble church and metro. Three blocks from Nyhavn popular area. I’m 60 and it was perfect. If you are young and want to be in crowded bar scene area maybe look for somewhere else. This was very nice and quiet with great service. The breakfast was good and the staff very friendly and helpful. It is 12 minutes walk from Rosenborg Palace. I got the single twin size bed room. The room was perfect for one person European size. In America we are used to much larger rooms. There was place to hang cloths but no closets or drawers. It has a mini fridge and safe.

It’s very centric. Great price. Pillows could be better but I think it’s a danish thing.

Very central, nice room, comfortable bed and convenient to all places.

I do like the property.

The staff were very nice and helpful. The room was very nice and comfortable. The hotel was close to everything we wanted to see in Copenhagen.

Wasn’t easy getting to our room with baggage (up and down some stairs required)

Only downside about this place is that they refused to give me a proper cup or mug to make a cup of tea in the room. They would only give me a small paper cup. You can also only have one tiny milk pod per person per day and one dreadful perfumes teabag. if your toilet roll runs out you have to buy your own after that. Otherwise everything was really wonderful.

Absolutely spectacular, we loved everything about it

The hotel is perfectly located near Nyhavn with excellent transport links around town and to the airport. The staff is lovely and the breakfast was generous. The rooms were quite small.

This hotel was lovely--we would absolutely stay there again.

Close to everything we needed, including a large park for jogging.