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Hotel Description
With a stay at Pepem holistic experience - Adults Only in Tulum, you'll be in a national park, within a 15-minute drive of Xel-Há Park and Dos Ojos Cenote. This hotel is 10.8 mi (17.4 km) from Akumal Beach and 11.2 mi (18 km) from Tulum Mayan Ruins. Make yourself at home in one of the 12 guestrooms featuring minibars. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. The front desk is staffed during limited hours. A roundtrip airport shuttle is available for a surcharge.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Minimum guest age is 18
Caters to adults only
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Cashless transactions are available
- Masks are compulsory at the property
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Resort fee: USD 25 per accommodation, per stay
- In-room safe
- Parking
We have included all charges provided to us by the property.
You need to know
- Guests under 18 years old are not permitted at this adults-only property.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a security system
Minimal age
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Airport transfers
Dining services
Concierge
Spa
Entertainment
Non-smoking
Other
Concierge services
Airport transportation (surcharge)
Garden
Free breakfast
Safe-deposit box at front desk
Spa services on site
Picnic area
Front desk (limited hours)
Number of restaurants - 1
Number of outdoor pools - 1
Bicycle rentals on site
Number of bars/lounges - 1
Pool sun loungers
Terrace
Firepit
Couples/private dining
Outdoor furniture
Wheelchair accessible – no
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