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15 Jun 2025
Sunday
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16 Jun 2025
Monday
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2 Adults - 0 Child
1 room

Peckham Room Hotel by Belvilla
7.4

Good

331 Guest reviews

7.4
Good
331 Verified Reviews
Read all reviews
Cleanliness8.2/10
Service8.0/10
Comfort7.0/10
Condition7.6/10
location8.0/10
Neighborhood6.8/10
Amenities7.8/10

2 Queens Road , Peckham, London, United Kingdom. See map

Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Non-smoking
Coffee/tea in common areas
Breakfast available (surcharge)
24-hour front desk
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Hotel Description

Located in London (Southwark), Peckham Room Hotel by Belvilla is within a 10-minute drive of Tower Bridge and Tower of London. This hotel is 3.2 mi (5.2 km) from London Bridge and 3.3 mi (5.2 km) from The Shard. Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 11:30 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • Cashless payment methods are available for all transactions.
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately GBP 8 for adults and GBP 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Swedish

Portuguese

Greek

English

Italian

Romanian

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Non-smoking

Other

Coffee/tea in common areas

Breakfast available (surcharge)

24-hour front desk

Snack bar/deli

Free parking nearby

Reception hall

Street parking

Distance from property (ft) - 33

Distance from property (meters) - 10

Wheelchair accessible – no

Upper floors accessible by stairs only

Hotel reviews

7.4
Good331 Verified Reviews
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Cleanliness8.2/10
Service8.0/10
Comfort7.0/10
Condition7.6/10
location8.0/10
Neighborhood6.8/10
Amenities7.8/10
10/10
Exceptional
Jeremy, 15 Feb 2025
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Amazingly warm room and shower if you want it, options for colder stays. At the price point, breakfast looks good, convenience was good, comfort was good. Check in a bit odd, but survived. Already looked to stay again for the next visit

6/10
Fair
William, 01 Feb 2025
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Bad first impression.

We had to use a ring doorbell to get through the door. The place is on a very busy road and it was almost impossible to hear the person on the other side. This, coupled with the speaker not having a good grasp of English, meant we were very frustrated when we got through the door with a code and then had to get another code to get our room key. Apparently reception hours are 1100 to 1500 and 2300 to 0700. Which is not very welcoming considering check in starts at 1400. I don't think it is much to expect a manned reception at 5pm on a Friday evening when we arrived. We got to our room which stank of weed and obviously there was nobody to complain to. On the positive side, once we became, 'nose blind,' to the smell, the room was small but comfortable and clean. There was no sink in the bathroom, it was in the bedroom instead.

2/10
Poor
Isabela, 25 Jan 2025
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They were very hard to reach and refused to be accommodating as my needs changed

10/10
Exceptional
Rori, 17 Jan 2025
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Excellent all round. Great breakfast very friendly and helpful staff. Contemporary & comfortable. Recommend

8/10
Excellent
Valesquez, 05 Jan 2025
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My Stay at Peckham Rooms

Nice quiet location , don’t be fool by the look of the building .Nice clean rooms, a little on the snail side . A very nice lounge downstairs for breakfast which cost about £8 . Room rates are very reasonable . I would definitely stays there again.

2/10
Poor
Goran, 02 Jan 2025
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Horrible overpriced hostel

The worst place we have ever been to in our lives. Overpriced, mould everywhere, no parking whatsoever, walls made from cardboard, you can hear people breathing next door. I've been to better hostels than this. AVOID!

4/10
Poor
Daisy, 21 Dec 2024
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Noisy hotel

It was very noisy because there was a lack of sound proofing between rooms and the hallway. The room I booked also has a window to the hall way to the breakfast area so it was very loud in the morning. It was nice that there was free breakfast but it was very limited so don't have high expectations, but it was free so I can't complain really.

4/10
Poor
Adam, 25 Nov 2024
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Won’t be returning

We booked a superior room! But don’t be fooled by this wording! As you opened room door you were met by the bed, hardly any space to move around bed, bed was very uncomfortable, and very noisy, pillow wash a cushion! We were right on the road side at group level, very noisy from traffic, police, ambulances passing by, noisy pedestrians. Window had a poor blind that let light in all round the sides from street lights. I dread to think what a standard room is like!

6/10
Fair
Sam, 20 Nov 2024
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Ear plugs and sunglasses

It was fine, there was a big window by the bed that lit up every 20 mins or so as the food light turned on outside. Could have done without tar

8/10
Excellent
Dave, 17 Nov 2024
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Nice hotel in Peckham

Nice , clean , secure hotel. very convenient for Peckham . The breakfast area is super with a great choice of Portuguese breakfast dishes. Our room was compact and without any outside facing windows . Also being next to the breakfast area did mean it was noisy Would recommend the hotel - but not room 08 .

6/10
Fair
Lauren, 15 Nov 2024
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Everything was pleasant The bed was clean and comfortable and the kitchen space was nice where you can get free tea and coffees and snacks apart from the temperature of the room was so hot and I couldn’t cool down even with the window open and there was a really horrible strong drain smell in the toilet that was so overpowering

10/10
Exceptional
Edward, 10 Nov 2024
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This is nice, easy & inexpensive place to stay. My sister and I came from the US. The room is small, but clean. When I travel I go for the attractions and the city/country. As long as there is a clean room and shower/bathroom then I'm happy. The staff was nice too. They have free tea and water downstairs so that was nice too. The staff member whonwas cleaning the area was very nice too. We chatted with her a bit. We would stay here again

10/10
Exceptional
Charles, 07 Oct 2024
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Simple accommodation of the best sort: clean, efficient, comfortable. Excellent idea to have tea and coffee available in the breakfast area at all times. And breakfast itself was just right in what it offered. Friendly staff too. All in all excellent value for money.

10/10
Exceptional
AFOKE, 30 Sep 2024
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Nice one

6/10
Fair
Sue, 30 Sep 2024
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The room was fair, very tiny! The area was not very nice.

8/10
Excellent
Rachel, 29 Aug 2024
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The shower was not very nice You need to something to put soup or flannel

4/10
Poor
Debbie, 04 Jul 2024
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Beautiful room but terrible night sleep

What a beautiful room however thats where it stops. Its so noisy! There was a buzzing noise all night (we think from aircon however even off it still buzzed). The beds were so squeaky that every time we moved they made noise. The mattresses were uncomfortable. The staff come in at 7am talking so loudly they woke us up. All night was just a constant bang of the doors and hearing people.

4/10
Poor
Ronald, 02 Jul 2024
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Nice people. Cramped rooms. Electrical problems. Sketchy neighborhood.

8/10
Excellent
SIMON, 21 Jun 2024
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Though facilities were available in the lounge for tea & coffee etc there was nothing in the room.

6/10
Fair
Verified traveler, 21 Jun 2024
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It was stated on the booking that there would be parking, which there was not. There was also a lack of information regarding how to enter the property and no one at reception so had to make multiple calls to receive said information despite the note on the door suggesting I should have been emailed The place itself was okay and clean and nice enough despite an awful smell and some road noise.

10/10
Exceptional
Hany, 27 May 2024
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Best hotel

8/10
Excellent
Antoe, 17 May 2024
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Nice hotel with helpful staff as i made a mistake and booked 2 rooms instead of 1 but they sorted my issue instanly. The fact they had air-conditioning and it was the hottest day of the year pretty much paid for itself.

6/10
Fair
Joseph, 11 May 2024
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Good value but could be better

Comfortable enough rooms although ours was right on the main road & had sash windows so very very noisy. Service was OK but the information on the hotel website is all wrong. Check in desk was closed at 3pm having been told check in was FROM 3pm onwards. There was self check-in but I was only sent details on how it works the day after our stay, so pretty useless. Had a few issues with getting keys to our room & when we did they didn’t work so had to use a master key (which didn’t make me feel that safe). The other frustration was the website said there was parking which there is not. When mentioned to the person I spoke to they said ‘oh yeah I know, thats well out of date’. Then please update details. All 3 telephone numbers that were provided to use for our do hours contact don’t pick up but the Ring doorbell at the front door worked and the person on the other end was helpful enough. Overall a nice enough place & I could overlook the noisy room (although recommend double glazing) but the out of date information on the website is really quite poor, especially when it’s easy & free to update. I guess for the price it was value enough but a few little changes and it’d be getting more stars.

4/10
Poor
Verified traveler, 09 May 2024
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Loud, go somewhere else if you can afford

I would not recommend you stay here if you can afford better. It is extremely loud outside as well as inside. We could hear everyone coming and going as well as every car and vehicle passing by. We didn’t have great sleep any night we were here, and that was me wearing earplugs to go to sleep. The service is good - the people were accommodating and helpful. The hotel is located pretty close to an Underground stop, so that made getting around easy, at least.

6/10
Fair
Saurin, 15 Apr 2024
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Peckham vs Kensington - similar price, you decide?

Hotel was conveniently located on Peckham road and good transit options. However, the stay was sub-par at best. Spring mattress was uncomfortable, somehow room window was open when I got back, despite the do not disturb sign, (nothing was taken). Room looks as described in photos but quality for everything is mediocre at best. Peckham neighborhood is cute but it could get rough at night which is when I mostly got back. Pub next door was great but if you are hungry late at night, there is nothing around. My hotel in Kensington, first half of this trip for similar price was far better than this. It was small but comfortable.

10/10
Exceptional
Philip, 14 Mar 2024
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Very good service.

10/10
Exceptional
Fabio, 22 Feb 2024
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Was nice and cozy toilet complitely new with big shower and vrery confy bed

8/10
Excellent
Laura, 10 Feb 2024
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Had a really nice day, comfortable clean will definitely book again

4/10
Poor
A., 09 Feb 2024
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Mistake

I had the same issues as others have mentioned. There is no parking avaiable. I had to find a parking place quite a walk away, not good as it was raining. I didn't receive any arrival information such as door codes. In fairness this was probably the fault of Hotels.com and not the hotel. I also had problems sleeping with the outside light enetring the room, also the horrendous green fire exit light in the room.

2/10
Poor
Chris, 06 Feb 2024
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Stay away

Absolutely nightmare worst place in 22 years of working away. Advertised as parking available and 24hr reception. Had to park a mile away in a supermarket car park and pay then talk over the phone to get inside. People up banging and shouting at 4am. No drinks facilities never ever again would i stay here.

2/10
Poor
Courtney, 28 Jan 2024
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The pictures are not an accurate representation of the room at all. The pillows were stained and the walls were filthy.

10/10
Exceptional
kayla, 27 Jan 2024
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definitely would stay here agajn

2/10
Poor
Verified traveler, 10 Jan 2024
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Mistake

Pillows are half the size of normal ones, super loud all night with the road and thin windows. Blinds arent wide enough to cover the window so you can see in either side. Fire exit sign in the room glowing green all night. No tea and coffee in the room. Parking the advertise doesn’t exists Will be avoiding next time I’m down.

8/10
Excellent
abdullah, 22 Dec 2023
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Very nice

My stag was smooth and beautiful.

8/10
Excellent
Ferne, 18 Dec 2023
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It was completely fine considering that we paid. The room was clean but a bit small so a bit difficult to manoeuvre around with two people and luggage, but we didn't spend much time in the hotel room anyway so totally fine for our purpose. Breakfast was great - fresh bread, eggs, coffee, pastries etc. for just 8gbp per day . The only bad thing was that there says there was a hairdryer in the room and there wasn't, since we checked in after 3pm and no one was at reception it was a bit of a faff to get hold of one by ringing the provided number.

10/10
Exceptional
Charlotte, 16 Dec 2023
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Staff are pleasant and willing to help.

8/10
Excellent
Ethan, 10 Dec 2023
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The area around the hotel didn’t feel like the best place to walk at night but the door in and out felt very secure. The interior was very nice, and they had an honesty bar for snacks and drinks which I thought was a lovely idea. The room itself was very small, and the bed took up most of the space, so it wouldn’t be a very convenient place to stay for some down time but as we were just using it as a place to sleep, it was perfect for our needs. The shared bathroom was very modern looking and clean.

4/10
Poor
Verified traveler, 05 Dec 2023
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Served a purpose, but wouldn’t recommend

This hotel is a case of you get what you pay for. It was very close to the venue we were attending, and it was cheap, so plumped for this over the travelodge, but I wouldn’t do it again. I was a bit concerned about some of the reviews, and in this case my experience was the same, although I can’t speak for other rooms. The hotel entry is clean and bright, but the rooms are not soundproofed, tired decoratively with a lot of chipped paint, poorly cleaned (bathroom in particular in room 19), small and if you dont like a very soft mattress and cushion sized pillows I would not recommend staying here - there was no support at all. The double room we stayed in had floor space of around 3x5ft, no room for luggage etc, which is difficult with two adults staying for 3 nights. A final niggle was the fact that there was no privacy from the large window, which looked directly across into another room on one side, or the upstairs corridor. We had to leave the blind fully down and the light on whenever we were in the room. A bit of privacy film on the window pane would be an easy fix. Selection of self serve drinks downstairs was good. We didn’t eat breakfast at the hotel. We didn’t speak to anyone at the hotel about the issues at the time, given we weren’t in the room very much, but when I need to come to Peckham in future I’ll be looking at other options.

10/10
Exceptional
Chris, 28 Nov 2023
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Manager was very helpful

10/10
Exceptional
Chris, 27 Nov 2023
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The staff was very accommodating.

6/10
Fair
Karen, 19 Nov 2023
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There was no one at the premises when we arrived to check in. There was no forewarning of this. And we had to call 3 or 4 times on different numbers (one of the numbers was disconnected) to eventually get someone who could advise of of how to get in the apartment and self check in. It was expensive for what it was. No breakfast included option. Breakfast (continental) was an added £8. I’d say the stay was fine, but poor value for money. However, the place was clean and close to where we were visiting.

10/10
Exceptional
Chris, 08 Nov 2023
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Easy check in very clean and a very friendly staff.

8/10
Excellent
alondra, 02 Nov 2023
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Lugar acogedor para una estadía corta para dos personas. Cercano a estación de tres, bus, al centro de londres y a muchos otros lugares turísticos. El staff fue llevadero y las áreas comunes en muy buenas condiciones; limpias y cómodas . El único percance fue el mal funcionamiento del aire acondicionado de la habitación (se apagaba de forma intermitente, y luego no prendía durante la noche). Le hicimos el acercamiento al personal de recepción, refirieron ir a arreglarlo pero en los días siguientes de la estadía seguía sin funcionar. De lo contrario, recomendado en todos los aspectos.

6/10
Fair
Rita, 30 Oct 2023
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It is cozy and beautiful. My only challenge is that the room was not warm. It was a cold night

6/10
Fair
Penelope, 13 Oct 2023
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Will not be returning! Did not feel safe in the area. My room was tiny and cramped. Couldn’t have the window because of the noise outside and safety, so the room was stuffy and too hot. Found a fan which I used. Got covered in dust and fluff. Disgustingly dirty!! They state free off site parking. Not technically a lie, but it is pot luck if the residential street has any gaps. And there weren’t when I finished work late. An expensive mistake which I won’t be making again!

6/10
Fair
Lukman, 26 Sep 2023
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Average

10/10
Exceptional
Paul, 15 Sep 2023
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A great place to stay

Checkin was done by providing codes to pickup room keys in advance, this worked well. Room was as described, bed was comfortable and the bathroom recently refurbished. It's located just 5 minutes from Queens Road station, trains run into London Bridge every 15 minutes, taking just 8 minutes.

4/10
Poor
Verified traveler, 01 Sep 2023
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Pictures very deceiving. Room randomly entered by staff whilst in it with no warning. Wouldn’t even consider staying again.

10/10
Exceptional
Daniel, 30 Jul 2023
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Quiet and easy to follow check in and operating instructions

4/10
Poor
Miho, 17 Jul 2023
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Chaotic

Self check-in was chaotic. When I arrived at the hotel, I ringed the bell and nobody answered. Luckily, the couple (other guests) who were just about to go out opened the door for me. They explained that I was supposed to receive the instruction to check-in with the key code for the entrance and the safe box code for the card key for my room. I did not receive any of that. If the other guests had not been there, I would have been stranded outside because by that time, my mobile phone died as well. The room was clean, nice decoration, but sound insulation was horrible, the wall paper thin. I heard other guests’ footsteps cooking up the staircases and car and buses outside of the hotel all the time. I could not sleep. There were not enough hair dryers so guests need to wait until other finish using it. Please consider installing a hair dryer in each room. Also, the window was not insulted and the draft was coming in. It’s summer and ok now but I would not stay here in winter. Hotels.com sent me an automated email saying I should pay at the premises but when I tried to pay when checking out, the receotionsit told me that it’s been already paid. Overall, this hotel and Hotels.com are not very well organised/arranged who does what and made a basic procedure such as payment and check-in confusing.

8/10
Excellent
Kristine, 05 Jul 2023
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Good for a short stay. I would stay again.

GOOD POINTS! The hotel is ideal for an overnight stay. It's withing easy walking distance from the Queens road station and has plenty of bars and places to eat nearby. Self check in was quick and easy, with full instructions emailed to you in advance. The staff were friendly, approachable. The breakfast / chill room in the basement is quirky and has a good supply of teas and filter coffee that you can help yourself to at anytime of day or night. The room has a supply of fresh fluffy towels and a supply of soap and wash gel. I did partake of the optional continental breakfast at a cost of £8. Breakfast was delicious, plenty of fruit, cereal, yoghurt, sourdough bread, different milk and milk free options. And pastries and muffin The NOT SO GOOD POINTS! My particular bathroom was on the small side, with a narrow opening point for the shower door, the shower however was good and powerful. The bed/mattress was uncomfortable and the bed could do with full size pillows. There was nowhere really to put clothes etc away, and a mirror on the desk area would be useful. The main issue was noise. It is on a very busy road without double glazing ( which can't be helped ) and the noise continues to one degree or another day and night, and then you get the other quests coming in late at night early in the morning making a lot of noise without being spoken to by staff to keep it down. My advice to others would be wear earplugs! (maybe this is something that could be provided in the rooms?)

2/10
Poor
Alys, 28 Jun 2023
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Would not reccomend

The room was very cramped and dirty with grease stains on the walls and dirt visible on the floor. I tried to call to change rooms when I checked in just after 6.00pm but didn’t recieve an answer until quarter to mudnight by which point I was alseep (in my clothes on top of the bedding as I didn’t trust that the bed would be clean) The sound insulation was terrible - it is a very busy road and an extremely noisy area which kept me awake most of the night and was woke up by the light that came flooding into the room in the morning as the blinds (which were also broken) do not block out the light at all. A terrible night’s sleep and not worth the money.

10/10
Exceptional
Josh, 26 Jun 2023
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I would definitely stay here again, it's a very nice hotel and up to date.

10/10
Exceptional
Nikash, 20 Jun 2023
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Good value for money, always accessible hotel staff

10/10
Exceptional
Rion, 19 Jun 2023
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Professional staff, safe and clean

This place is the perfect place for a single person or couple. It is close to Brixton and within walking distance of the overground. The place was clean. It was quiet and the staff were gentle and helpful. I will come back to this place and environment. Lastly, the breakfast had a variety of choices. The fruit did not look bruised and you can get beverages through the night

8/10
Excellent
A, 15 Jun 2023
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Compact and bijou

Room was clean and tidy. Auto check in was interesting as it was the first time for me. Instructions for this process was clear and concise. Checkout was simple and quick. Bathroom was very small and showwring was a challenge, but functional

4/10
Poor
Verified traveler, 29 May 2023
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Boiling

The room was so hot is was awful, constantly felt like I was being suffocated couldn’t wait to leave. The walls are also paper thin could hear everything going on in the rooms above and outside. Was clean- the window in the room went onto the stairway so no natural light or air.

6/10
Fair
Verified traveler, 08 Apr 2023
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Accommodation fair, but noisy from traffic.

Room was clean but tired and in need of a repaint. The traffic noise from outside was really bad and I didn’t get to sleep until 4am. No double glazing, just an old poor fitting sash window. I would still recommend though, but bring ear plugs.

2/10
Poor
Kurt, 31 Mar 2023
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Toilet was used When I arrived

6/10
Fair
Verified traveler, 16 Mar 2023
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Sometimes better if you pay more…

You get what you pay for. Cheaper than other hotels. Noise doors, creaky bed.

10/10
Exceptional
Karina, 03 Feb 2023
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Very helpful and welcoming staff, clean hotel will definetly stay again and remmend to friends and family

4/10
Poor
PL, 01 Jan 2023
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web information shows "free off-site parking". It is misleading. I don't get any information about that before checking in. I ended up finding a public parking lot of 20 minutes walking distance. For unknown reason, hot water supply stopped when the third member of ours was taking bath.

2/10
Poor
Verified traveler, 13 Dec 2022
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Do not believe all that is advertised!

This hotel claims to have staff at front desk. When I arrived Sunday 11/12 at 21:30, later than hoped due to bad weather, no staff avilable. Also claim have car parking, untrue gates chained and padlocked up. Tried numerous times to ring number given on website, but would only go to voicemail. With nowhere to park was unable to stay. Did not stop them taking payment for non provision of service. Hotel.com no help either, would only give apology and inform me that manger had refused point blank to give refund.

6/10
Fair
Kate, 30 Nov 2022
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Hot and Loud rooms

Super hot and loud rooms, the front gate is so old and I couldn’t open it when trying to get in, and I cut my thumb trying to. The receptionist came out and laughed at me which I thought was rude. The service is basically non existent after 3pm and no one responds to the emergency phone number, guests were even asking me if I knew where parking was or how to contact anyone and I didn’t know what to say.

2/10
Poor
John, 22 Nov 2022
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Too Hot & Noisy!

Arriving at 8pm we stayed for 1 night in Room 4. On arrival the room was overly hot despite switching off radiator, opening the window & using a fan that was so noisy we switched it off the avoid disturbing guests. We eventually got to sleep around 00.30 with window open it remained overly hot in the room. Awoken at 06.15 by 2 staff noisily setting the dining room/lounge and holding a lengthy excessively loud conversation about a chair (!) & the male of the two complaining that he knew little about his newly acquired role in maintenance and needed help that he didn't seem to be receiving. They then left the room and were replaced by 2 female staff who held a loud conversation about a grievance with their job and whether they should inform management whilst noisily moving furniture as they seemed to be cleaning the room. We finally achieved some relatively quieter moments after over an hour by which time we were unable to return to any sleep as guests came and went around the lounge & reception area.

8/10
Excellent
Tsura, 04 Sep 2022
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Great location, very clean and friendly staff for a good price. Overall everything was good except for guests slamming of the doors.

10/10
Exceptional
Annika, 27 Jul 2022
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Room service was amazing Breakfast was disappointing as there was only bread yam butter and muffins I had to boil my eggs

10/10
Exceptional
Veerpratap, 22 Jul 2022
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It was really an amazing experience, staff was very friendly and helpful. The lady at reception was really helpful, such a brilliant person. Thank you so much.

6/10
Fair
ARIANA, 01 Jul 2022
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Overall the front staff was super friendly. But the room was extremely small I mean small especially for what you are paying I do believe they have two locations and the one we stayed as the bathroom toilet was unusable as the bathroom was literally that small. You have to order room service to clean or bring new sheets the room would get extremely hot and the light sometimes wouldn’t work. Would pay 20-30 more for another hotel. Pro it’s near a station

10/10
Exceptional
Lisa, 03 Jun 2022
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When we arrived ivan was on reception and could not have been more helpful, lovely man. We had a great while we were here and everything was so clean and fresh. Would definately stay again, next time we are in the area.. Thank you🙂

2/10
Poor
Stuart, 09 May 2022
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NIGHT AWAY TO VISIT FAMILY

The worst hotel(if you can call it that) we have ever stayed in. Room was like a cell, and unbearably hot, no outside window. AVOID AVOID AVOID

10/10
Exceptional
Clia, 28 Feb 2022
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Exactly as expected from the online pictures, clean and staff were very friendly and helpful. The room was small but it was just enough space for a short weekend stay. The room was very warm and the only window opened to the stairwell to the restaurant/lounge area so no way of getting any fresh air in as was a completely enclosed room. I would definitely stay here again as was convenient and cheap but only if it was for a couple night maximum.

4/10
Poor
OH, 14 Feb 2022
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the bed is never for two. weak frame, makes a whole lot of noise

10/10
Exceptional
Zoe, 23 Jan 2022
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Great little hotel. Clean room and ensuite. Was upgraded to a double room. Lovely little lounge area. Very loud until 3am with people banging doors and talking loudly. Overall really good. Would definately stay again.

4/10
Poor
Sarah, 13 Jan 2022
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Room smelled heavily of cigarette smoke. Mould on the floor and dirt on the duvet. My room key unlocked every other nearby room (which I accidentally found out when trying to open the shared bathroom door and mistakingly opened the room next to it. Then tried other doors to see if this was also the case for other rooms). No staff available in person or by phone to resolve any issues (called several times over with no response and no one on-site to help). Tried addressing all these issues by email and have yet to hear back (after one initial email from them offering a partial refund since I left a note that I was booking another hotel nearby).

10/10
Exceptional
Colette, 13 Dec 2021
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I liked the self service facilities which were available until 11.30pm. It was like having my own kitchen to make food when I needed it. Staff were very friendly and helpful

6/10
Fair
Simon, 12 Dec 2021
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The room was nice, but I was at the front of the hotel, right by the main road and I must admit it was quite noisy during the night so I struggled to sleep. The sound inside also seemed to really carry so was aware of a lot of noises around the hotel. Though I did drive I didn't get to try the parking. Be aware this is only available if you check in before 3 as someone has to open a gate for you. A very friendly member of staff did tell me he would notify his colleagues that I would be arriving around 4, and so would need to have someone open it for me then - but on the day I got a call whilst in transit to say that wouldn't be possible, however I could find free, on-street parking in the road adjacent no problem. This took a while as it was a very busy road so I was driving around for a good 10-15 minutes before I found somewhere that was a short walk away. Not strictly the hotel's fault, just something to factor in to your check in time if you're driving!

4/10
Poor
Daniel, 09 Nov 2021
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Too noisy. People banging around all night and shouting.

10/10
Exceptional
Lucy, 07 Nov 2021
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Extremely clean, well presented rooms with really comfy beds. Would have preferred coffee/tea facilities in room but the shared facilities were also well presented and maintained in terms of stock.

4/10
Poor
Gavin, 25 Oct 2021
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Nice place unless you want to sleep

Good reception, clean room and good shower. Room smaller thsn the photo implied Noise was the main problem. No carpets in the corridor so every person coming in at 1am 2am 3am sounded loud. Doors and walls too thin to keep out the talking and laughing from late arrivals. No sleep until nearly 4am

10/10
Exceptional
Verified traveler, 24 Oct 2021
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Rooms are small and very noisy. Could be difficult if you are large or have reduced mobility. But its is clean and the lounge area downstairs is lovely. Breakfast was ok. Lovely pastrys and a small but good selection.

8/10
Excellent
Christine, 30 Sep 2021
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There were no coffee making facilities in the room. We had to park quite a distance away from the hotel. The staff were lovely and friendly, the room was really clean and fresh.

8/10
Excellent
Kirsty, 14 Sep 2021
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Great room

Great stay, really nice modern bathroom and a good sized bedroom. The hotel called me before I arrive to confirm my check-in time as the front desk would be unmanned for a number of hours. This was fine for me but may have caused issues if I was arriving later. When I arrived the front door was locked and I have to wait a couple of minutes before entering. Good for security I suppose.

10/10
Exceptional
Richard, 06 Sep 2021
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The receptionist was extremely proactive and helpful with checking in

10/10
Exceptional
Lucy, 01 Sep 2021
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Lovely, clean, great atmosphere

Really handy location. Staff were very helpful and friendly. Excellent breakfast! Will be staying again.

2/10
Poor
Verified traveler, 09 Aug 2021
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people making noise and screaming in the morning on the stairs The fire alarm ringing at 9 in the morning Bad attitude of the staf since they did the check-out but they were not going to return the deposit, I had to ask for it myself

10/10
Exceptional
Dean, 24 Jul 2021
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Great

Great stay slept wonderful

10/10
Exceptional
IB, 15 Feb 2020
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Clean property and lovely staff. Highly recommended.

6/10
Fair
Alan, 06 Feb 2020
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Handy if you are staying in Peckham

8/10
Excellent
Peter, 17 Dec 2019
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Really a pleasant surprise.

8/10
Excellent
Jack, 15 Dec 2019
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Modern rooms

Clean and modern room Good location and great price

8/10
Excellent
Sean, 20 Nov 2019
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Really nice staff members really help full ,

10/10
Exceptional
Robert, 06 Nov 2019
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Well run, modern hotel with great service

Stayed here for a night when I took my girlfriend to see a West End show . It is well located, being only a half hour train/tube ride from the centre of London and although the room was quite small it was adequate for our purposes. The decor looked new and modern, and the way that the space has been used makes a lot out of a little. The shower was excellent - great flow and nice and hot, and touches like hand made soap are welcome. The service as excellent from the moment we arrived - we were greeted on entry by a friendly guy (sorry didnt get the name) who offered to hold our bags until check in and also put them in the room for us when it was ready (we arrived 2 hours before check in) and he showed us some of the shared facilities and the tea and coffee. We then went out into London and when we returned another guy showed us to our room, offered to show us agin the facilities and also offered use of an iron and ironing board should we need it (I did, and for once the iron was fantastic, which makes a pleasant change for hotels I have stayed in). It was nice to not have to ask about these things. Everything was explained clearly and we left the key with reception when we went out (as they are thee 24 hours). when we returned after the show the second guy was still in, welcomed us, gave us our key and that was that. In the morning guy number 1 was back and again really pleasant and friendly and check out no problem.

6/10
Fair
Verified traveler, 28 Oct 2019
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It was very noisy due to people chatting in reception at 4am and being on a busy road with no double glazing

6/10
Fair
Kelly, 24 Oct 2019
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The walls are hollow , impossible to get a good nights sleep .

6/10
Fair
Verified traveler, 24 Oct 2019
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We liked: *Price for a last minute booking. *24hr check in *Clean & modern. *Trendy hotel & friendly staff. *Location. Only 5 mins to London Bridge station from the tube over the road. *Handy Sainsbury's local 5mins walk away. *Help yourself anytime to organic coffee, ice, use of fridge & microwave in common area. *Free decent speed wi-fi. We didn't like: *The room was ridiculously hot&noisy. It was October & an average of 10 degrees outside for the duration of our stay yet we had to strip right down to underwear whenever we went in the room. Barely slept at all. Very thin walls. Lots of loud noises & shouting. We had a fan, which you can't really get close enough because it doesn't reach from the bottom of the bed& there's so little space down the sides of the bed that you can't fit a chair to stand it on.I wanted to cry it was so hot.I can't imagine what it would be like in summer! *We picked the lowest rate for a double room yet it was absolutely not as shown in the photos. No outside window. The bathroom was so small that there literally wasn't enough room to lift your arms to wrap a towel around yourself. We had to leave the bathroom to do this. *Accessibility. We didn't research this specifically as I felt I'd be able to manage. I use crutches. More a side note for anyone with the same issue; there's 6 very slippery when wet steps to the entrance, no accessible entrance that I noticed. You have no coffee in rooms so have to go downstairs with no lift.

8/10
Excellent
Verified traveler, 22 Oct 2019
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Great place with small yet comfortable rooms and modern bathrooms. Not too far from london central.

8/10
Excellent
Verified traveler, 21 Oct 2019
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Convenient location for visiting family studying at Camberwell Art College

4/10
Poor
Judith, 29 Sep 2019
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Disappointing room size and noise

The staff was lovely and it was very clean overall. The room was nothing like the picture we saw when we booked in terms of size and light. The room was extremely small to the point we had to put our luggage under the bed when we weren't using it to be able to stand, the only window in the room looked at the interior of the hotel, to a staircase that goes down to the lounge and breakfast area, so every day early in the morning and late in the evening we would not be able to sleep due to the noise, we were right next to the reception area so everytime someone walked in or out we would hear it. I was tired the whole week, and even though the location was very convenient and t'ha staff were lovely I would never stay here again.

10/10
Exceptional
Verified traveler, 29 Sep 2019
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The decor was amazing and scrupulously clean. The staff are so helpful and nothing was too much trouble. All day tea and coffee in the breakfast room really useful and lots of room to get out the laptop if you don’t want to work in your room. Will definitely stay here again. Super value for money. Oh air conditioning was silent!!! What more could you want. Parking. Was local and usual luck in London parking spots required. Taxi like efficient and punctual.

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