Pavillon Garden Hotel & Spa
7.0

Good

63 Guest reviews

7.0
Good
63 Verified Reviews
Read all reviews
Cleanliness7.4/10
Service7.2/10
Comfort6.8/10
Condition6.8/10
Neighborhood7.6/10
Amenities8.0/10

4 Ton Dan, Nha Trang, Vietnam. See map

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Beach services
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Hotel Description

Pavillon Garden Hotel & Spa is centrally located in Nha Trang, a 3-minute walk from Nha Trang Night Market and 9 minutes by foot from Vincom Plaza Le Thanh Ton. This beach hotel is 0.2 mi (0.3 km) from Tram Huong Tower and 0.5 mi (0.7 km) from April 2 Square. Make yourself at home in one of the 44 individually decorated guestrooms, featuring kitchenettes. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. 40-inch LCD televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is complimentary (available 24 hours).

Hotel policies

No cribs (infant beds) available

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 30

Pet max weight (per pet) in lb is 66

Maximum number of pets per room 1

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: Anytime
Check-out by: 12:00 PM

Important information

You need to know
  • The seasonal pool will be open from January to December.
  • 24-hour pool access
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special Instructions
This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Long-term renters welcome
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Optional fees
  • Pet fee: VND 100000 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English

Chinese (Mandarin)

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Beach services

Smoking areas

Childcare

Business facilities

Transportation services

Accessible facilities

Other

Elevator

Free airport transportation

Hair salon

ATM/banking

Concierge services

Gift shops or newsstand

Laundry facilities

Television in common areas

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

24-hour front desk

Porter/bellhop

Express check-out

Limo or town car service available

Outdoor seasonal pool

Express check-in

Use of nearby fitness center (discount)

Designated smoking areas

Grocery/convenience store

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Area shuttle (surcharge)

Number of restaurants - 1

24-hour business center

Casino shuttle (surcharge)

Cruise terminal shuttle (surcharge)

Ferry terminal shuttle (surcharge)

Shopping center shuttle (surcharge)

Theme park shuttle (surcharge)

Parking (limited spaces)

Bicycle rentals on site

Free self parking

Computer station

Number of coffee shops/cafes - 1

Train station pickup (surcharge)

Beach shuttle (surcharge)

Beach umbrellas

Beach sun loungers

Pool sun loungers

Free parking nearby

Offsite parking discounted rates available

Offsite parking reservations required

Beach towels

Terrace

Babysitting or childcare (surcharge)

Train station drop-off (surcharge)

24-hour pool access

Water dispenser

Lockers available

Evening entertainment

Couples/private dining

Proposal/romance packages available

Reception hall

Street parking

Lot hours - 24 hours

Bus station shuttle (surcharge)

Carport

Garage

Off-street parking

Walkway to water

Wheelchair accessible (may have limitations)

Hotel reviews

7.0
Good63 Verified Reviews
warning-sign.svg
Cleanliness7.4/10
Service7.2/10
Comfort6.8/10
Condition6.8/10
Neighborhood7.6/10
Amenities8.0/10
2/10
Poor
Shannon, 03 Oct 2022
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This property is currently closed for renovations. I’ve alerted Expedia so I’m not sure why the property is still listed, but confirm with the hotel that they are open before booking:)

8/10
Excellent
Jessica, 12 Dec 2019
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Great stay

Nice clean hotel close to the beach. Staff was friendly and helpful. Nice option for solo travelers.

8/10
Excellent
Verified traveler, 07 Nov 2019
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We were very pleased with their friendly staff and our room was upgraded to a top floor with the ocean view window. We'll be back to this hotel again if we come to Nhs Trang.

6/10
Fair
M., 02 Jun 2019
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1. Female staff is friendly and speak good English, bravo. 2. Except for the private pool at 7th floor, nothing much to warrant the steep price for the room which fortunately I booked it at a discounted price, which is still more expensive than some reasonable hotels around the same vicinity. 3. Room is clean but small, balcony view is forgettable, so narrow and facing next building so not really useful other than occasional smoking session. 4. Writing desk is small difficult to work on, dim and no lights on top of it. The electrical outlet is so loose, my laptop/phone charger kept disconnected. Had to check the charge occasionally. However, there are ample electrical outlet near the bedside. 5. Instead of giving 2 bottles of mineral water, the hotel provide drinking water in glass bottle so a bit skeptical on the source. We decided to get our own drinking water from convenient store. 6. Airport transfer from hotel to airport is 350k, 100k more expensive than the usually rate I gotten so far. Most hotels charge 250k - 300k so you are better off negotiating and making personal arrangement with any Grab drivers to come and pick you up to airport. 7. Overall I would say average hotel.

6/10
Fair
Wayne, 03 Apr 2019
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Average hotel

Average hotel one street back from the beach. Message not received about the change for one of the rooms to be changed to a twin room. Had to pay extra. Staff were good but a bit pushy to book tours through them. Beds were very hard but we found most of the hotels we stayed in Vietnam were firm.

10/10
Exceptional
Verified traveler, 23 Mar 2019
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Nice hotel in quiet side street. 5 minute walk to beach. Room was good with a really nice shower. Staff were very efficient and helpful. Was leaving on late train and they said I could leave my bag and when I came back to get a towel from reception. I could have a shower and change before going to the station. It was very much appreciated. Breakfast was great. A buffet with lots of choices and very good food. Would definately stay hete again.

10/10
Exceptional
William, 22 Feb 2019
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Great room

This is a nice hotel. Very comfortable. Very friendly staff and restaurants and the beach are just a couple minutes away.

8/10
Excellent
Elizabeth, 24 Nov 2018
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Great location, within walking distance to everything you’d want to see. Street (alley) has great food and little shops on it. Breakfast is pretty good, and reception is very helpful. Although it promotes a spa there isn’t actually one; I went to a different hotel for a spa day after a negative experience at one of the spas across from the hotel. Lots of random outages: first the internet was out for a day, then our lights were out for a day, then the cable went out and never came back while we were there. Our room had a broken lamp (electric short) and was missing the A/C remote. Felt like I was always asking the front desk to fix something. But it was very clean and well maintained otherwise, and the staff spoke good English (this was extremely helpful to us as we speak zero Vietnamese). Get a balcony room if possible: although the Novotel is right in front you still have good views of the beach/ocean!

8/10
Excellent
Carol, 27 Oct 2018
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Pavillon

Nice and centrally located. Quiet. Lots of good restaurants close by. Nice pool.

8/10
Excellent
Christine, 01 Sep 2018
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Primrose chris

Nice room with beautiful view of the great clean beach and the neon lights art night. Lovely board walk along beach, kids rides in the park. Hotel has a good pool and access to the beach.

6/10
Fair
Mary, 28 May 2018
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Hotel was ok for the price,close to the beach, restaurants and cafes.

8/10
Excellent
Verified traveler, 20 Apr 2018
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Great service

Friendly staff and nice room. Easy walking to beach and area

10/10
Exceptional
Verified traveler, 23 Feb 2018
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Positive experience for a short stay

I ended up arriving to Nha Trang at 4:30am, which really wasn’t planned. I wasn’t sure what to expect at the hotel when I turned up at 5am, but the door was open so I went in (a man was sleeping at reception) and sat down and waited. I think they took pity on me because I was allowed to check into my room at 8am, which was an absolute heaven sent. I loved the room, it was by far the best stay in my entire Vietnam trip. It had a little balcony, and although the window and balcony faced the hotel next door, the sea was visible inbetween the buildings. The bed was really comfortable, I loved the room. A/C worked fine, there were snacks available (for an extra fee), the bathroom was a lovely size and well equipped. The hotel is a short walk from the beach and a block away from many restaurants and small shops. Receptionists were very helpful, assisted me in booking my bus to Dalat. Wifi works really well throughout the hotel and breakfast was the best selection I’ve seen on my trip. I wish I could have stayed longer I really liked this hotel.

10/10
Exceptional
myasir , 22 Jan 2018
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Nice hotel , close to the beach , in city center .

Nice hotel , beach just across the street . View from balcony room 1003 is so amazing and weather also a bit cold , Hotel is in city center area you just can walk to reach nigh market , tower incense , Nha Trang beach ,alexandre yersin museum and along the beach is really nice place to relax .

6/10
Fair
Nancy , 09 Aug 2017
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Nice hotel in good spot

This hotel provided just what we needed; a comfortable bed and some where to freshen up. Its a short walk to the beach and a short stroll to the night markets and other popular nightlife. The staff were very friendly and quick to help with requests.

4/10
Poor
Verified traveler, 23 Jul 2017
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Do Not Stay Here!

Awful! Staff was not friendly or welcoming. The first room was not the one we booked. The bed was hard and the pillows were flat. The bathroom was more like a wet room. Sink was leaking, the slippers were worn out, not enough toilet paper. We were promised the room we booked the next day, however we got the run around with excuses. Not worth the money. The only nice thing was the breakfast and leaving. Not worthy to be on hotels.com website.

6/10
Fair
Mick, 16 Dec 2016
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Reasonably-priced Hotel

This hotel is nice for where it was situated. The room was clean and tidy. The staff were helpfull and pleasant. The million dollar question, would I stay there again? Yes.

10/10
Exceptional
Verified traveler, 08 Nov 2016
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Very clean was very happy

It was amazing and staff was really friendly

8/10
Excellent
Ronald, 07 Nov 2016
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Great value with friendly staff

Hotel is located down a small ally and a little hard to find. The staff was very friendly and helpful. Room was clean and well maintained. Breakfast was good.

4/10
Poor
Paul, 15 Jun 2016
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Panic stations

room needs refurbishing Battery in room safe dead hotel had no master key had to wait for locksmith missed booked bus Better hotels for price

8/10
Excellent
WANSHIN, 01 Mar 2025
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직원이 친절함

6/10
Fair
Verified traveler, 01 Jan 2020
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It's good place to stay in the city and I booked the car to pick up me at the airport ,So when I arrived to airport no car pick up me ,I have to find the TAXI go to hotel by myself ,I'm really disappointed the staff don't ever said sorry anything.

6/10
Fair
Verified traveler, 01 Jan 2020
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停電が何回かあり、自家発電でまかなえる限界がある為少し残念だった。 セイフティボックスが使用できる状態にされていなかったので、わざわざ呼んでロック解除してもらう必要があった。 シャワーのところの電灯がきれていた。

8/10
Excellent
Verified traveler, 10 Nov 2019
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Het adresnummer klopt het niet met het online mij gaaf

8/10
Excellent
Abu Bakar, 07 Mar 2019
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Keseluruhannya penginapan kami memuadkan. Walaubagaimana, WiFi yang ada sungguh tidak memuaskan.

10/10
Exceptional
Sangjun, 05 Jan 2019
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I will stay again. It is very nice place.

10/10
Exceptional
A2C, 23 Sep 2018
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ビーチに近いプール付きホテル

ビーチに近いプール付きホテルです。 ホテル前には食堂、スパ、商店があります。 朝食も豪華でベトナム料理フォーやベトナム風チャーハン食べ放題、ベトナムコーヒーが飲み放題です。ドライヤーなどのアメニティも日本製を使用しており、充実しております。1週間快適に過ごすことができました。

2/10
Poor
jack, 07 Jul 2018
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部屋が暗い、 蟻が大量発生 外がうるさい、常に。 プールはある。

8/10
Excellent
Suksoon, 01 Jun 2018
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가족여행...

위치도 좋고 직원도 친절하고 호텔앞에 비치광장이 있어서 산책하기 좋았음.나짱센터도 걸어서 10분정도로 식사하러 가거나 쇼핑하러 가기 좋았고 조식도 잘 나왔고 유명한 콩카페도 가까워서 잘쉬다 왔어요..

6/10
Fair
MARIO, 29 May 2018
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安くてきれい

エクスペディアの割引も利用しましたが、一泊2000円代でした。どんな宿か気になりましたが、きれいで、朝食もおいしかったです。一点だけ、朝食ビュッフェのスタッフが非常に無愛想だった点が気になりました。

6/10
Fair
Verified traveler, 30 Mar 2018
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장소는 좋은데 서비스 및 친절도는 글쎄...

체크인시 여권을 맡겨야 한다. 체크아웃 때 돌려받음. 절대 룸에 있는 유리병의 웰컴워터 먹지 말아라. 무엇인가 살아서 움직이더라. 유충 같은게... 와이파이가 안된다. 계속 연결실패. 화장실 샤워기의 보면 한숨나온다. 엄청 더럽다. 걸어서 3분 거리에 해변이라 장소는 아주 좋다. 그리고 면도기, 비누는 없다. 샴푸, 바디샤워,칫솔,치약 만 있다. 수영장은 아무도 이용하지 않는다. 보면 알 것이다. 직원들은 봐도 아는체도 안한다. 체크아웃 할때 미니바 사용한것이 있는지 조사하고 끝날때까지 여권을 안준다.

8/10
Excellent
pascal, 06 Mar 2018
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super hotel

chambre propre, hotel acceuillant,bonne wifi, balcon avec vue sur la mer

8/10
Excellent
Yu Wa, 12 Feb 2018
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酒店要求要booking no.

入住時,酒店需要該酒店的預訂號碼,而不是hotel.com收據或訂單號碼,整封e mail 亦找不到酒店需要的料資,最終花了半小時才能入住。ㄑ只對姓名>

8/10
Excellent
Linh, 01 Oct 2017
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Linh

Ok , phòng sạch đep , o đây tiện rat tiện lơi cho mình đi ra biển , gần chợ đêm , phuc vụ ăn sáng rất ok , nhân viên thân thiện , lân sau minh ra sẻ quay lại nơi này , thanks

8/10
Excellent
Virginia, 26 Sep 2017
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一般般

像旅館,房間小光線不足,進出4次大門員工都不招呼莫講話會笑,早餐不錯可信任的。

8/10
Excellent
Siegfried, 25 Sep 2017
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Nha trang

Nettes sauberes hotel 200m vom strand , leider alles in russischer hand In nha trang

6/10
Fair
Verified traveler, 22 Apr 2017
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C'est bruyant pendant la journée avec les travaux d'un immeuble à coté et pendant la nuit avec le karaoké

8/10
Excellent
Christian, 20 Mar 2017
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hübsches und günstiges Hotel in Strandnähe

Angenehmes Hotel, sauber, guter Service v.a. auch bei Weierflug vom ca. 40 km entfernten Flughafen. Will man originale vietnamesische Küche genießen, muss man sich aus dem Touisten-Viertel entfernen.

4/10
Poor
Blacky, 02 Mar 2017
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Nicht zu empfehlen

Das Hotel ist nicht zu empfehlen. Das Spa besteht aus einem winzigen Pool und das wars. Die Aussicht beschränkt sich auf das nächste Hotel, da das Gebäude einfach zwischen andere Hotels gequetscht wurde. Die Zimmer sind winzig und es laufen kleine Ameisen durch. Ab 7:30 Uhr beginnen Bauarbeiten, wobei es klingt, als würde der Presslufthammer direkt im Nachbarzimmer los hämmern. Das Frühstücksbuffet ist nicht international. Der weg zum Strand ist zwar nicht weit, führt aber durch eine schmutzige Gasse und dann über eine 4-spurige Hauptstraße.

6/10
Fair
Marina, 21 Feb 2017
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В целом неплохо, останавливались на сутки. Основной мину- трансфер от отеля не всиретил (хотя предварительно был запрошен и подтвержден отелем). Пришлось искать такси сразу по прилету.

6/10
Fair
Cintia, 20 Feb 2017
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localização

Quarto pequeno, mas confortável e limpo. Café da manhã saboroso. O único problema que tivemos na estadia foi a dificuldade do staff em controlar alguns hospedes que estavam fazendo barulho e festas durante a noite. O hotel fica próximo a praia e possui vida noturna agitada na área, o que pode afetar o conforto noturno de pessoas que buscam paz.

6/10
Fair
chulmi, 12 Jun 2016
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기대 이하의 사진빨. 풀장은 최악.

사진이 너무 대단하게 나왔는데, 막상 가보니 삐죽하게 솟은 빌딩이었습니다. 한 층에 방이 서너 개밖에 없으니 답답한 건물이고, 진입로도 좁고 찾기가 어렵습니다. 실내는 깔끔하게 잘 관리되고 있지만, 풀장은 정말 실망스러웠습니다. 야외 목욕탕이라고나 할까. 그 물에 들어가 수영할 생각은 전혀 들지 않았습니다. 아침식사는 깔끔하고 맛있었습니다.

8/10
Excellent
Verified traveler, 18 Apr 2016
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close to the beach, very helpful staff

Very close to the beach.the staff was really helpful. They did not have two beds even we reserved room like that but they gave us an extra bed so it was ok.the swimming pool was nice.

4/10
Poor
TATIANA, 16 Apr 2016
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Никому не советую данный отель

Вокруг отеля стройка, ужасный грохот стоит беспрерывно с 7 утра до 19 вечера, в номере находится невозможно. Номера крошечные, не соответствуют фото. Никому не советую данный отель

8/10
Excellent
aleksandr, 13 Mar 2016
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Хорошо и плохо

Хорошо: за шум в отеле администрация подарила фрукты и вино. Спасибо. Плохо: Мы заказывали трансфер, за нами никто не приехал. Это обидно.

2/10
Poor
take, 11 Mar 2016
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見つかりにくいホテル

部屋にカーテンが無く外から見えます。 Expedia の評価は素直に書くと通らないことが分かりました。 良い評価しか載せないのは本当にユーザーの事を考えていないと思いました。 今までレビューをあてにしていたので残念です。 情報として 場所が見つけにくい。 カーテンが無い。 程度なら大丈夫なのでしょうか…

8/10
Excellent
Renata, 25 Jan 2016
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Замечательный отель

Отличный отель. Расположение крайне удачное. Номера на январь 2015 новые, чистые. Вида из номера нет никакого, но это и не важно. До пляжа и ночного рынка две минуты пешком. Отель находится ближе к морю, чем многие 4-ки. Персонал всегда готов помочь. Приятно удивил комплимент в виде фруктов. Рядом с отелем есть отличное место, где моно покушать - кафе у Ханны. Там же можно поменять валюту или купить фрукты и ром.

6/10
Fair
Rickard, 29 Dec 2015
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construction site

There was a construction site next to the hotel so the noise was horible. They are building a new hotel and should be noise atleast a year forward. Choose another hotel.

6/10
Fair
Rasmus, 06 Dec 2015
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God beliggenhed - men larm fra stort byggeri

Overordnet set et dejligt hotel som ligger tæt på stranden. Pæne lyse værelser og god bruser. Sengene var behagelige og rengøringen var fint. Morgenmadsbuffet var fint og med udvalg af æg og grøntsager, samt vietnamesisk mad og brød. Den store udfordring var byggeriet omkring hotellet. Der var larm fra morgen til aften

8/10
Excellent
KIM YING KENNIE, 16 Oct 2015
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地点非常不错,近海滩。房间很小,而且楼层低的话看不到海滩景色。总的来说还不错。性价比高的一家。

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