The room was massive snd had a full kitchen The reception nor rooms have coffee, twa or wster. You must purchase outside or ask for it at 7am when the restaurant opens

The staff was amazing from the minute we walked in until we left. They helped us arrange transportation , gave us tips and carried our luggage. We were a group of 5. They start was very personable and welcoming

Very basic but well located

To start with good I must say bed was very comfortable, we had daily cleaning and change of towels. Everything else is far from what is on the pictures and description. Here Hotel Spa, in there different name in front of hotel, inside of hotel. There is no spa service or fitness facilities, sound proof rooms are a joke! You can hear street notices, doors shutting, lift like it’s all happening in the room. There is a kitchenette but only one of plate, cup and cutlery. We only made tea there. Breakfast was very basic, very limited choice, only hot food was fried eggs that were dry by 10am, water down coffee.

One Night Stay

Great staff and good location.

Great value for the price

The hotel is near the city center and the price is really good. Service was great and the restaurant has great dishes.

Suite? Or not?

We booked two rooms. One looked like the pictures, the other did not. We weren’t there long enough to really care. Just needed a place to rest before our next flight. One think I do have to say, the coffee machine was not in any of the rooms. Did not see a kettle or any sort of coffee machine in the rooms. Not sure if you have to request it or not, but again, weren’t there long enough to care.

The location was ok, good staff

Not value for money.

I stayed for 5 nights. The hotel didn’t serve breakfast for 4 days on time and didn’t serve at all for 1 day. I also found a cockroach on the 4th floor. The room should have had kitchenware but no fry pan or pot.

Friendliness and luxury

This was one of the most pleasant hotel experiences I've had. All of the staff were extremely friendly, my room was huge, and the hotel is in a good location. On the last day of my trip, I met the owner of the hotel who was very friendly and offered us a farewell tea. If I'm ever staying in Casablanca again, this will be my spot.

Smart stay

Very pleasant.. staff was very much helpful. Strategic location. Budgeted prices

A gem in the heart of Casablanca.

This hotel is really a gem in the heart of Casablanca. The suites are amazingly big and open. The service is out standing, especially Mohammed at the front desk. He was really helpful and willing to assist in anyway possible. I will definitely go back to the same hotel in my next visit. It really deserves the 5 star hotel rank.

Very very dirty hotel, bedding filthy with nauseous smell as if you were in slautery graveyard, only one towel was there and that was stained with blood, the poor receptionist did changed, however he was terrified when I told him this was filmed on mobile. Breakfast horrible we had to go out for fill up. The bathroom very dirty and smelly. For assumed 4* you expect tea and water in room! Non provided. Enterace of the level 3 which was the room located filthy and gives smell of dead rat, No view, the noise of street and down stair bar music terrible Staff were ok

Never use the hotel because Expedia didn’t show me the hotel in my booking

Large room with renovated bathroom and en-suite kitchen. Upgraded when we arrived. Friendly and helpful staff. Checked in and attended swiftly to all our needs. Located within walking distance of some nice parks and restaurants. Short taxi ride to the shore. Only con- please include more towels in bathroom and floor towel. Tile is slippery. We enjoyed our stay. Thanks!

It’s a good value hotel but it’s not very well maintained, needs more housekeeping. Towels don’t look too cleaned , not the best quality or white washed , shower stall needs to be more cleaned .

Convenient Location and Very Helpful Staff

Good location, value for money and very good service! Jamila and Hind are very helpful, try to always assist with every query you have. We will definitely come back to this hotel.

Only location sells for this hotel

I was quite shocked to find this hotel being rated 4 star when infact it looks more like 2.5 to 3 Star at most. No amenities, lobby was a drag, cramped elevator and with a dirty carpet on it. During our stay from Feb 12 to 15, the hotel was pretty quiet even for breakfast. I noticed their Trip Advisor Excellence Award was last given in 2015. As I have to pay hotel directly, the exchange rate used by the hotel was exceptionally high. The current exchange rate used by hotels in Tangier and Chefchaeoun from Euro to MAD was 10.85, this hotel charges me at 11.20. I protested and they finally reduced it to 11.00 which is still very high.

I reserved and paid for an Executive suite room. Based upon the photos on the website, an Executive Suite room has a lounge area with a sofa and two chairs and a city-view balcony with lounge seating. The room I received is a standard king-size room with one chair as seating. There is no balcony. We arrived at the hotel exhausted from a rather fraught airline experience from Los Angeles (multi-hour delays, iuggage did not arrive in the same flight, one aborted landing) attempt, and So we did not complain to the hotel about the room. But others should know that the room interiors and amenities are NOT as pictured on the website. The hallway smells like wet dog. There is obvious water damage on the hotel lobby ceiling. On the plus side, the staff are friendly and responsive.

We booked executive room , but the bath would have 2inc standin water when we had shower. Also one light was out of order in the bathroom. Couple of steps would be safe to step-in and out of bath. Breakfast, plates are small and the toaster had seen better days, only one element was working.

Great hotel, great price and enjoyed the spa Hammam and massage!!

all good, perfect stay

hotel, staff, rooms. all good! This is a must when travelling to casablanca. recommended 100%

super value for your money

great value excelente room clean and good linen lousy street but near nice area super value if you put up with selles in that street. hard to find. they post the wrong address as is ion a side st and not the hassan road

Nice people

Decent stay for layover

The room and hotel in general was nice but I found a big dead coach roach and a lot of flies in my room. Luckily the receptionist agreed to give me a mych nicer room. The staff was quite friendly.

Charles

Great

NICE HOTEL

WONDERFUL FRIENDLY STAFF

WORTH THE PRICE

VERY FRIENDLY STAFF. CLEAN AND COMFORTABLE ROOMS.

需要使用的东西齐全，干净舒适！

Enjoying Casablanca for a day.

No additional comments.

Okay place bit a run down

We were here for one night and the hotel was okay. Staff were very helpful and spoke English which helped as my French is poor. The hotel felt a bit run down and the location wasn’t the best, although it was close to transit and taxis are easy to get.

happy stay in Park View Suites

missed the plane for the night we booked through you. Next night we were greeted warmly. The room was comfortable and the breakfasts and dinners of excellent quality. the staff were all friendly and helpful. enjoyed our stay. the self catering part of the room would require extra equipment to be of use . no doubt this would be supplied without fuss if the client needed it. It was not luxurious place and there was no yard access. we did not feel it was close to anything, we were travelling with a small group in a comfortable van. WE were delighted with the deal Hotels .Com made for us.

Big, clean, comfortable room with large sitting area and kitchenette. My room on the 2nd floor faced the road but was not bothered by the noise. Smoke-free. Simple breakfast with limited options was included in the price. Conveniently located by the tram line and Place Mohamed V (where locals hang out).

Not too bad for the price.

My wife and I spent 2 nights here after arriving in Casablanca for the start of a 15 day trip arond Morocco. The hotel provided pickup from the airport for $40 which after getting a better idea of the price for regular cabs it was a little bit overpriced. Though you pay a little extra for what was a good service and a friendly driver. Check in was quick and simple and we were put in a nicer room than we had booked originally because it was low season for tourists. Our room was very clean and looked like it had been well taken care of. My biggest critisim is the breakfast, it's a bit dull. Nothing seemed quite as fresh as it should have been and the selection was small. If it is something you can chose to not pay for and eat breakfast near the Medina (5 min walk) than you'll find much better food. Plus they must of just cleaned the floor with a dirty bleech filled mop because the smell of moldy mop and bleech made breakfast a bit unpleasant on our 2nd morning. We didn't have time to try the spa, but it looked like it was really nice. Overall though, it was a good experience and if we ever went back to casablanca we would probably choose this place again.

Lost a room

My experience was a little disappointing. I booked and confirmed two rooms for myself and business partner. When we arrived, we were told there was only one room and my partner was taken to another hotel. This was happening at about 2am in the morning. The other hotel was locked up for the night and my associate was on the street for almost an hour before he could get into a room. My room was not nearly as clean looking as the pictures. The shower was quite moldy and there was no shampoo when I got up in the morning. I left the hotel the next morning and booked another hotel even though I still had another night to be in the hotel. I recall the Wifi didn't work too well either.

Nice 4star hotel, small lobby, large room, no view

If u want a hotel downtown it's good location but if u want a hotel with a view , not necessarily the sea , it's not a good location because it's surrounded with buildings

very good

very goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery good

Class in Casablanca

Luxurious surroundings and attentive staff made it a great stopover spot very handy to the heart of the city

Nice landing pad in Casablanca close to US Embassy

Prompt and helpful service! Brand new everything in the rooms, beautifully appointed. Very helpful organizing airport shuttle and great breakfast spread.

Hotel in center of Casablanca

The hotel was nice. The staff were very friendly. The room was also nice. Loved the tub! The only problems I had was the A/C. Could not get it to work and the room was so hot I could barely sleep. Another thing that was disappointing was that there was not much in the way of hot water so when I filled the tub to take a soak after a 15 hour trip, I could not relax. I also found long black hair in the tub which is sure not mine since I have blond hair. Overall it was pleasant, I just dont think I will stay here again unless I have to.

The AC didn't work on the first room we were given. When they moved us to a new room, it didn't have bath towels, we asked for the iron and ironing board, it never came... They cleaned the room but didn't seem like they changed the sheets, we found a cockroach in the kitchenette but they never cleaned it and the worst part was a cockroach in the breakfast bar making its way through the bread. I would never stay here again.

This is an excellent hotel for a large family the room is quite large and the balcony a plus. It has a mini kitchen and string wifi. Breakfast was nice.

They tried to have me pay an extra tax at check out. I pre-paid through hotels.com. I didn't fall for it. Kind of sketchy neighborhood.

Ok hotel for THE price

THE hotel is ok, not nice location. Nothing To do or eat nearby. Not a nice neighborhood.

Perfect location

A great deal. Staff treated us with special care. Small and personal. Good food.

Not good :-(

Junior suite

We stand in the junior suite and it was very nice and clean the staff was very nice and helpful,I was pleased to meet the owner of the hotel ,he came and introduced self to us and we had a couple of laughs (and it was nice to know he's half American if that matters to you),the room was bigger then we expected ,the location was also amazing in walking distance to go just about anywhere but also having the train near was nice too , one only down side was we got two twin size beds i thought it would make sense to have one bed we thought it was weird so be sure to ask them about the beds situation ,we plan to make another trip in January and no doubt we will be coming back to the hotel !!!!!!

Lovely big room

Room was big and spacipus, comfortable ned, amazingly quiet even tho on first floor in busy section of Casa. This area of town a bit dirtier unfortunately, but safe. Thanks to parking guards for handking our car. Always there when we needed it. Would come back.

Good hotel, average service

Good stay. The very good service received was from the security agent outside the hotel and the ladies at the breakfast. The service at the front desk was at the level of being poor, both when checking in and checking out. Two other negative points: 1) Wifi was not working in my room 2) The bottles of water in the fridge could be charged 20Dh a piece. This is 0,2% of the price of the room. Why not free of charge.

Beautiful little hotel

Spacious rooms,breakfast can be improved

Rooms are spacious & fairly new. Clean. We rented a quad room which was comfortable with a double bed and two single beds. Has kitchen with fridge and microwave & cooker. The breakfast was very minimal, with no fruit. But they do make eggs to order. No toast. Did not try dinner - went to Rick's Cafe.

Very nice staff

Nicest staff

American Women's view

This was my first visit to Casablanca and I was really looking forward to visiting the place my parents met. The service was outstanding. The beds were very comfortable and the rooms were spacious and nice. The owner is part American and gave us a lot of great tips. All of the employees went out of their way to help. It is convieniently located by the tram. Keep in mind, it is not close to the beach and even though I enjoyed my stay there, you may want to consider a hotel by the beach. Though, the staff is willing to drive you, so for the price, the excellent service and the nice rooms, I would recommend this hotel. If this is your first visit to Casablanca, be prepared for beauty and great adventures but also, be prepared for not very clean conditions, a lot of trash in public spaces and foul smells. Once you can look (smell) beyond that, you will have an amazing adventure.

Ideal stop between transportation hubs.

Friendly, responsive service.

Unprofessional.. Unreliable

We arrive at our hotel late at night only to find out that they don't have a room for us and they booked us in another hotel. We have booked our room months in advance and they didn't even had the courtesy to communicate that to us a little in advance so we could prepare ourself.. I feel like this is the non professional way you can deal with things.. They suggested we will take care of everything and the cab driver who took us from that hotel to our new one started asking us for money.. They bell boy of park suites hotel was with us and we told him that the lady at the reception said this will be taken care of by the hotel.. We no communication with us the bell boy and the cab driver started fighting among themselves and pointed finger at us which was frustrating to say the least. We finally got to check into the other hotel which was nice. But the whole inconvenience of switching hotel after a tiring train ride made the last two days of our trip not very pleasant ..

Good place in the right location

Right downtown, a stone throw from all the government buildings. The staff was responsive and friendly. The room was large, with a seating area and a kitchen. A very comfortable bed rounded off and overall good experience. In the bathroom a few corners had been forgotten during the cleanup, though minor this was annoying. One towel had a big stain,but there was a spare one. One light fitting was slightly hanging off the wall and the desk area did not have a separate light, only the overhead light.

Please, Stay Away

The entire place is filthy. Everything needs to be cleaned, repainted or replaced. Just name all the things you normally look for in a hotel and this one is in need of repair. Just some lowlights... The water did not run for almost 20 hours one day due to solar heating issues. The walls have not been painted anywhere in the hotel since it was new in 1988. Carpets and rugs have never been cleaned. Towels might have been bought at opening but not since. But there is a young lady who works at the desk who couldn't be any nicer, although unable to make any of the needed changes, that should be awarded for even working there. In the 3 nights I was there I think she got 12 hours off the entire time. The fact that I booked through Expidia and could not cancel after walking in and seeing this disaster infuriates me to no end.

Good location, but nothing special

This is probably one of the few hotels that I wouldn't care to return to (I am always a positive reviewer). It was in a good location had a decent breakfast. I did find that the staff weren't overly helpful, I had a few staff not so look up when I greeted them, and some staff seemed more interested in their phones than their customers. The room was very comfortable but the wifi would drop out. Not a biggie either, but when I enquired where I could buy alcohol to drink in the room i was told to either go to a bar (not appropriate to take my wife) or buy expensive beers inside, when I found later there was a liquor shop about 5 mins walk away with a great selection and price. Overall it was good to stay their because of the location, but really, most places in that area are ly as good location wise.

Reasonably priced and well situated

We had a suite which offered a small kitchen. It was clean, comfortable and close to the attractions that we wished to visit. Good value.

Good staff Disappointing facilities

For a 4 stars your would expect more specially from the facilities. The staff made up for the disappointment a bit but overall it should not be a 4 starts.

Great staff

They had friendly staff. Pictures on the web is over rated compared to actual make and feel of the hotel. I don't know what I was expecting.

Downtown location!

Great location if you want to wander around the city and the old Medena. Rooms are clean and very helpful staff. The only thing I didn't like is that my room didn't have a window that opens to the street!

potential for greatness

This hotel was nice, as was our room and the staff. I was not pleased with the level of cleanliness in the bathroom, nor with the apparent "expectation" of asking the hotel staff to help figure out how to turn on the tv. The hotel was nicely located although public transportation (taxis in particular) were reluctant to take us there as it would not be beneficial $$$ for them. Breakfast was good.

Nice hotel

I stayed in this hotel for two nights. Overall it is nice and I recommended this hotel for short stay, good location if you will use the tram.

The Hotel was very clean and the staff was helpful. There were some language issues but the staff worked through them. The room was very clean.

Don't have desired reserved room.

The Hotel didn't have my Suite available at the Hotel on arrival and it was not clean hotel neither.

Perfect hotel

The staff was really nice, explained us everything that we asked. The breakfast was good. The hotel has good location. So we are really satisfied.

best place in casablanca

This is a MUST STAY if you are going to Casablanca..the suite is very spacious, clean and comfortable.. The staff is very professional..Sarah and Fatima zahra at reception are awesome, Alia the manager is absolutely the most kind person in casa..she goes beyond her duties, very helpful she even drove me to a restaurant late by night..thanks to her for this lovely stay...Omar

It was an OK stay. Big rooms but nothing special

Great Hotel

I just spent few hours at the hotel and got a great impression. Location is great if you plan to spend your days near downtown. Far from the airport but still worth to spend the night here.

okay!

it was fine

Disapointing

This hôtel is not at the level of what they charge, indeed I would expect much more for this price. For an externalités phone callI had to get don to the réception because there is no way to make such a call from the room. I had to ask for a second towel as there was only one even though we checked in for two persons. The street outsider is simply disgusting with cats peeling every where and trash on the sidewalks. Not a nice place....

completely dissatisfied

Upon arrival I was told they are fully booked although my confirmation was a while ago.after argument I was forwarded to Husa hotel and was told agreement is made wiith this hotel that they will pay the charges. Arrivalto Husa hotel I was denied check in after a long while tslking back to park suites hotel they lete in but I was even completely un impressed with Husa.

excellent modern hotel

I have booked a double room to spend an overnight stay with my wife before going home. First, the service was good, we were well welcomed and the personnel look very professionnal. The hotel is very modern, well designed and luxious. The room was big, clean and well-designed, there was a small kitchen, a couch, a large HD TV, a nice bathroom (no bath, only shower). We were really astonished by the quality of the room ! However the hotel was hard to find, it's not well known by the taxists. We did not have the chance to try the spa or the fitness room because we did not have enough time but this hotel is excellent !

Center of Casablanca

A really nice hotel with good service. We are defentily coming back. We were ther with 2 kids. A bit hard to find the hotel at first.

Park Suites delivered on location and helpfulness.

The room had no view - None! We saw a wall! But we didn't care because we reasoned we wouldn't spend much time in the room anyway. But the room was spacious (almost huge) and very comfortable.