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02 May 2025
Friday
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03 May 2025
Saturday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Paradox Kunshan in Suzhou, you'll be 2.5 mi (4 km) from Tinglin Park and 9.1 mi (14.7 km) from Yangcheng Lake. This luxury hotel is 9.9 mi (15.9 km) from Kunshan Flower Exposition and 11.7 mi (18.8 km) from Qiandeng Central Park. Make yourself at home in one of the 308 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Suzhou? This hotel has 10742 square feet (998 square meters) of space consisting of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Hotel policies

No elevators

Property confirms they are implementing enhanced cleaning measures

Pets not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Important information

You need to know
  • Only registered guests are allowed in the guestrooms.
Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately CNY 98 per person
  • Airport shuttle fee: CNY 680 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Bar/Lounge

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Hair salon

ATM/banking

Concierge services

Gift shops or newsstand

Shopping on site

Airport transportation (surcharge)

Conference space

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Garden

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

24-hour front desk

Business center

Porter/bellhop

Limo or town car service available

Meeting rooms

Wedding services

Designated smoking areas

Free wired internet

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

Number of restaurants - 2

Conference space size (feet) - 10742

Conference space size (meters) - 998

Number of indoor pools - 1

Free self parking

Number of bars/lounges - 1

Train station pickup (surcharge)

Reception hall

Wheelchair accessible (may have limitations)

Hotel reviews

8.6
Excellent80 Verified Reviews
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Cleanliness9.0/10
Service8.8/10
Comfort8.8/10
Condition8.6/10
location8.8/10
Neighborhood8.6/10
Amenities10/10
10/10
Exceptional
David, 10 Nov 2024
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The hotel is in a good location for easy trips to Shanghai, Suzhou, and the Late Tai area.

6/10
Fair
Andrew, 14 Jan 2020
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Okay one night stay.

The Swisshotel KS is a bit outdated and could use an upgrade. It is a good price and is in a central location, but if you want a more up to date hotel look elsewhere.

8/10
Excellent
Marcelo, 17 Nov 2019
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Recommended Hotel

Very nice hotel with a good price. Breakfast is intercontinental with many options, for all tastes. Gym well equipped with cool atmosphere and view for the lake.

10/10
Exceptional
Ganesh, 17 Feb 2019
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Stay at Swissotel Feb 14-15 Night, Kunshan, China

On a Business Trip to Kunshan, the stay at Swissotel, Kunshan was nice & comfortable. The area was very good with a few restaurants and shops nearby. The hotel ambiance was very good, the staff spoke & understood reasonable amount of English and were courteous. The rooms were neat & clean. The two minor irritants were: Breakfast was expensive - almost to the level of rates charged in Hotels in downtown Shanghai and the room deposit was RMB 500/person/night. I would rate the experience as an 4.25 out of 5 and would definitely confider staying there once again for any future trips.

10/10
Exceptional
Verified traveler, 24 Jan 2019
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great hotel

we were on bussinesse travelle. a very nice hotel. the service was excellent - reach and amazing. the room was spacious and inviting

10/10
Exceptional
Verified traveler, 16 Jan 2019
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I have stayed at this hotel many times. i highly recommend this hotel.

10/10
Exceptional
Verified traveler, 16 Dec 2018
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Fantastic Stay

I usually stay at the Kunshan Marriot, but this trip decided to try something new based on a co-workers recommendation. I will say for the small additional cost, this is a far greater stay. The breakfest was fantastic and covered western to Chinese and beyond. The bar was great, and the executive lounge was worth it with free drinks (including serve yourself whiskey, gin, vodka, etc) at happy hour and a great spread of snacks. Note you can get breakfest here as well. Rooms were great, wifi was solid and in your room you can gain access to a HK IP so google, etc work and overall very satisfied and will return on my future trips.

8/10
Excellent
Verified traveler, 10 Nov 2018
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Favorite stay in Kunshan

Comfortable beds! Executive Lounge a plus.

10/10
Exceptional
Adam, 12 Jun 2018
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Excellent hotel and friendly GM. They have very good personalized service. Great view and nice extras like a proper coffee machine with a few expresso capsules.

2/10
Poor
Kevin, 05 May 2018
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Rooms get 80F+ during the evening

They turn the AC OFF at night during they evening for the entire building. Its been 85F+ every day and they still turn the AC off for the entire building. Even if you have your room controls set high/cold its 77F+ by 11:00pm. Don't stay here unless you light to sweat at night and wake up around 3:00pm every night. My entire group of 6 people in 6 different rooms said they won't stay here again. Ive stayed at rooms across China for 10 years and this is a trend with low-end hotel chains here. If you want to sleep the night, go somewhere else. If it wasn't for this AC issue, it would be a fantastic hotel.

10/10
Exceptional
Thomas, 17 Feb 2017
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Great Hotel

Very professional and helpful staff. Very good English all around. Will stay there from now on when in Kunshan!

10/10
Exceptional
David, 30 Oct 2016
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Excellent Hotel

Excellent hotel. I really enjoyed my stay at Swissotel, Kunshan. I especially like the room. It's very comfortable. I also like their breakfast and dinner buffets. The hotel staff are very curtious. I will definitely stay there again.

10/10
Exceptional
Kuang Wei, 28 Oct 2016
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Great Location and Friendly Staffs

Friendly reception and fast check-in.

10/10
Exceptional
W Brian B, 04 Oct 2016
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Swiss-precision

Excellent location for work with good food options at the hotel and nearby within walking distance of the hotel

8/10
Excellent
Peter, 04 May 2015
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great hotel in Kunshan

Quite nice hotel which I can recommend. Friendly staff and nice rooms. Wifi is "open"

8/10
Excellent
W Brian B, 27 Apr 2015
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An oasis away from the hustle and bustle

A convenient location for business and a good spot to spend the weekend to walk around and see the local sights and sounds. The hotel staff and F&B team were very accomodating to our group during our stay (6 travelers, 1 Indian, 1 white bread American with particular food requests/needs ;-). Everyone was pleased, which is paramount as I was the host recommending the hotel for our clients. This is a solid 4 star hotel (by international standards) and a 5+ star by local standards.

10/10
Exceptional
Verified traveler, 01 Feb 2015
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Swissotel Kunshan

Good Quality Hotel. Room very comfortable. Breakfast OK Would recommend

10/10
Exceptional
paul, 16 Aug 2014
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kunshan swiss

great hotel , excellent service, breakfast to die for

8/10
Excellent
B, 14 Jul 2014
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A little Swiss twist to counter the Kunshan bustle

Overall a very good choice for a little sanity for a business traveler away from the hustle / bustle of the noisy city.

10/10
Exceptional
Eric, 17 Nov 2013
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Sweet suite

We requested a room with a King bed, which is not guaranteed to be available, but it wasn't ready at 1:30pm when we arrived, so they upgraded us to a suite. Wasn't expecting that! It was great. Later that evening we had a troubles getting into the room. It took 3 staff people 1/2hr to get the door open to the room. After it magically starting working again we had no further issues. It is a great place to stay near the end of your trip, when you are ready to forget you are in China. The buffet dinner had a variety of international dishes that did not disappoint.

10/10
Exceptional
paul, 29 Jun 2013
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kunshan

excellent, everything was great

10/10
Exceptional
paul, 27 May 2013
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kunshan

great stay

10/10
Exceptional
Verified traveler, 10 Apr 2013
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A great hotel for business professionals

Although now in the export business, I was trained by the best at Hyatt & Marriott and this is my second review of Swissotel. I must remember to compliment the highest levels of professionalism for Edward as one of the great concierges of the world. Also, all of the great girls at the Executive Club level and business center: Cassie, Joanna, Ann, Alice, Stephanie, Bree, Gaby, Eva and Bella; all deserving honorable mentions. In a world of amateurs, it is so refreshing to see such energetic and cheerful professionals eager to help with solutions to any situation. Also enjoyed to decompress at the running track next door and their clean health-club & indoor pool. In a nice neighborhood for walking miles in all directions. And only an hour from the crown-jewel, Shanghai, when you require a world class 24/7 city Thank You!

8/10
Excellent
Industrial, 01 Apr 2013
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Kunshan Swissotel

The nicest hotel in town. Roger, Justin, jade & Victor were very professional & helpful. Quality people! Next to running track and parks in a clean neighborhood. Took a tour of the Lamborghini Hotel down the street which looks great on their website, but is in a crowded, dirty neighborhood. The rooms are darker with lower ceilings with a strange odor of mold or mildew...it could be a "sick" building that was not cured by any surface remodeling.

8/10
Excellent
Verified traveler, 14 Oct 2012
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Good location

Good area to stay and the staff were helpful and friendly. Room a little tired looking but acceptable and clean.

10/10
Exceptional
Verified traveler, 01 Feb 2012
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Kunshan nice

Nice place. Lots of new 5 stars in Kunshan, but I think they do a pretty job here. Will come back.

10/10
Exceptional
Mark, 15 Jul 2011
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Can't wait to go back

The hotel was a very plesant surprise!

10/10
Exceptional
Alan, 16 Nov 2010
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enjoyable stay

Great for business travel. Friendly staff, clean rooms and very safe location. Food was good and catered to all tastes and culture.

8/10
Excellent
Kelley, 25 Aug 2010
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Good western hotel in Kunshan

This will be my new 'home' when I travel to Kunshan.

10/10
Exceptional
KEITA, 24 Aug 2024
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いまの昆山では設備と値段を天秤にかけて1番良いホテルの気がします。 ベッドの質も他のホテルよりかなり良いです。 さすが、もともとスイスホテルだっただけあるなと。 次回もここにします。

8/10
Excellent
Shukuei, 25 Mar 2024
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部份樓層出租給坐月子中心感覺降低了水平~

8/10
Excellent
Xun, 06 Apr 2021
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整体不错 景色也很好 但是整个设施可能有点上年纪

10/10
Exceptional
YingLin, 25 Jun 2020
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服務好,態度好,品質好,衛生好。

10/10
Exceptional
Sunghun, 02 Dec 2019
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フロントスタッフの態度がとても素晴らしいです。 お客さんが多いですが、丁寧な対応する姿もいいです。 サービスもすばらしいので今後もご利用いただきたいと思います。

10/10
Exceptional
Verified traveler, 28 Oct 2019
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旅客以歐美人士居多,尤其20F行政餐廊,幽靜

10/10
Exceptional
Verified traveler, 30 Sep 2019
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服務人員親切

辦理入住時服務人員處理快速並親切有禮 飯店旁是昆山大劇院及游泳館 周遭環境乾淨新穎 剛入住時花灑淋浴地板排水緩慢 經反應隨即處理 飯店雖處昆山市中心惟附近無大型商場 需打車或步行約20分鐘至金鷹會有比較多吃的選項 另外健身房設施完善 飯店游泳池則剛好整修中此次無法使用

10/10
Exceptional
Yu Chih, 02 Sep 2019
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服務超讚~給5星讚

尤其是當天 check in 的 Arren 櫃檯服務真是沒話說

10/10
Exceptional
WENHSIEN, 02 Sep 2019
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來昆山商旅的好選擇

服務親切專業,住宿環境不錯

10/10
Exceptional
HUNG CHI, 03 Aug 2019
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舒適愜意的住宿體驗

瑞士酒店的服務人員,從前台、房務人員到行政酒廊的人員,都是態度親切、有笑容,都能感受到他們的服務熱忱。特別是行政酒廊的Jerry,從我第一次入住後就記住我,都會親切的招呼說歡迎回來、熱情寒暄,也記得我的餐飲喜好、主動準備我的餐點。

10/10
Exceptional
JUIYUAN, 28 Jun 2019
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舒適住宿體驗

非常舒服的住宿體驗,行政樓層的人員非常親切與熱心!

6/10
Fair
Verified traveler, 01 Jun 2019
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一切都很美好就是早上太吵,被高跟鞋的声音吵醒

柜台人员建议我要加$300人民币就可以升等房间,升等到19楼,从早上六点开始20楼就有高跟鞋走来走去的声音,根本没办法好好休息,真的很后悔升等

10/10
Exceptional
chienchih, 19 Dec 2018
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附近沒什麼餐廳

10/10
Exceptional
禔瑜, 16 Dec 2018
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會再次住宿的飯店

滿不錯的飯店,所有備品的質量也不錯,早餐有點貴

10/10
Exceptional
Verified traveler, 03 Dec 2018
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Nice hotel with good service and personal

Nice hotel with good service and personal. I can recommend the executive rooms.

8/10
Excellent
I Jung, 14 Aug 2018
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良いホテル

設備が良いですし、朝ご飯種類も充実ですし、文句なく素敵なホテルです。

10/10
Exceptional
Elvis, 25 Dec 2017
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客戶清潔和服務超好的

6/10
Fair
Verified traveler, 02 Nov 2017
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Komfort mit Abstrichen.

Einige Mängel trüben den sonst guten Eindruck: Mangelhafte Sprachfähigkeiten führten zu erschwerter Kommunikation, Defekte Geräte im Zimmer. Personal zwar freundlich, fragt aber mit Nachdruck nach einer schriftlichen positiven Bewertung.

8/10
Excellent
はい, 01 Jan 2017
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昆山では、有名なホテルです

昆山中心部に近く、便利です。浴槽に置いてあった持参のものも、綺麗にかたずけてくれて恐縮しました。従業員の態度も良く、親切です。

8/10
Excellent
wenan, 26 Dec 2016
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整體優雅乾淨、住房手續快速便捷

客房隔音不好

8/10
Excellent
Verified traveler, 08 Jul 2016
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乾淨,簡單的住宿。適合商務人士。

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