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Papaya Playa Project, Tulum, a Member of Design Hotels
Km 4.5 Carretera Tulum-Boca Paila, Tulum, Mexico, United Mexican States
Most Popular
Other
Km 4.5 Carretera Tulum-Boca Paila, Tulum, Mexico, United Mexican States
Hotel Description
With a stay at Papaya Playa Project, Tulum, a Member of Design Hotels in Tulum (Zona Hotelera), you'll be within a 5-minute drive of Tulum Beach and Tulum National Park. This beach hotel is 4.2 mi (6.7 km) from Tulum Mayan Ruins and 1.9 mi (3 km) from Playa Paraiso. Make yourself at home in one of the 87 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Parking height restrictions apply
By ocean
Noise-free rooms not guaranteed
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 72 hours
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards and debit cards; cash is not accepted
- This property uses eco-friendly cleaning products
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards
- Property Registration Number 009-007-001572/2025
Minimal age
18
Optional fees
- Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Italian
French
Spanish
Amenities
Description
Km 4.5 Carretera Tulum-Boca Paila, Tulum, Mexico, United Mexican States. See map
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Hotel Description
With a stay at Papaya Playa Project, Tulum, a Member of Design Hotels in Tulum (Zona Hotelera), you'll be within a 5-minute drive of Tulum Beach and Tulum National Park. This beach hotel is 4.2 mi (6.7 km) from Tulum Mayan Ruins and 1.9 mi (3 km) from Playa Paraiso. Make yourself at home in one of the 87 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Parking height restrictions apply
By ocean
Noise-free rooms not guaranteed
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 72 hours
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Contactless check-in is available
- Contactless check-out is available
- Essential workers only - NO
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards and debit cards; cash is not accepted
- This property uses eco-friendly cleaning products
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards
- Property Registration Number 009-007-001572/2025
Minimal age
Optional fees
- Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Italian
French
Spanish
Amenities
Highlights of your stay
Most Popular
Swimming Pool
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
Business facilities
Banquet facilities
Other
Concierge services
Airport transportation (surcharge)
Golfing nearby
Snorkeling nearby
Surfing/bodyboarding nearby
Hiking/biking trails nearby
Kayaking nearby
Laundry facilities
Garden
Scooter/moped rentals nearby
Free breakfast
Nightclub
Spa services on site
Multilingual staff
24-hour front desk
Porter/bellhop
Express check-out
On private beach
Windsurfing nearby
Full-service spa
Meeting rooms
Wedding services
Designated smoking areas
Ecotours nearby
Golf lessons available nearby
Number of restaurants - 1
Long-term parking
Number of outdoor pools - 2
Bicycle rentals on site
Yoga classes/instruction on site
Free self parking
Number of bars/lounges - 1
Number of beach bars - 1
Number of coffee shops/cafes - 1
Daily
Beach umbrellas
Free beach cabanas
Pool sun loungers
Beach towels
Beach volleyball on site
Beach yoga on site
Terrace
Free breakfast (local cuisine)
Evening entertainment
Banquet hall
Eco-friendly cleaning products used
Uncovered parking
Secured parking
Outdoor furniture
Health or beauty spa nearby
Free beach club on site
Wheelchair accessible – no
Upper floors accessible by stairs only
Accessible airport shuttle
Number of stairs to reach property - 1