A great stay

Paloma has very nice rooms and an excellent restaurant for various varieties of food.

Vida was very helpful at reception. Very good cleaners. Some of the waiting staff in the restaurant in the evening are miserable.

Quite overpriced as per facilities..

Cleaness

Great location and easier to get to. Very clean rooms!!

Location, location. 8 minutes away from the Airport.

Very friendly people we like the owners and the staff

Great work. More room for improvement. Kudos.

Needs upgrade

The facility needs to be upgraded to a more modern state. The staff are however friendly and helpful.

Check in was speedy and painless! The front desk gruddly assisted with printing my travel documents. The front door was brooken out, half the items in the menu were not present, the pool table didn't work, and no airport transportation. The staff were very accommodating with meals and luggage.

Clean, big room and very comfortable

Very friendly and polite staff. The room was clean and well presented . Nothing to moan about .

very good value for the money

the hotel was well located and I had very good view of the environment from my room, which was spacious and clean. The staff were very good all of them and the restaurant area was very lovely especially if you like eating outside.

Very good experience

Friendly staff and confortable room. Great bar

Good friendly hotel

Have stayed here three times now and find it very convenient. Staff are always friendly and the rooms are comfortable. The buffet breakfast is adequate while not outstanding but am happy to have a nice relaxing breakfast there. Other meals in the hotel are fine. Will no doubt stay there again next time i visit.

I liked the cleanliness of the room and the redecoration of the rooms. I didn't like signing into Wifi every day: this was tedious and the wifi was very slow at times.

Nice hotel but not if you're a breakfast fan

Paloma Hotel is a nice hotel it has all one needs such as a restaurant/ bar plus a seperate sports bar, the rooms are fine and very clean with decent bathroom and shower. My only complaint is, although there seems to be many staff around who are all very pleasant, i found the service very slow in the restaurant, although the sports bar staff were very accommodating and friendly. The worst part of my stay was the abysmal breakfast, it really was awful which really lets down what is a perfectly decent hotel to stay in.

Only nice placement

water pressure :1/10 Qualité of door lamps: 1/10 Internet access 1/10 bathroom 1/10 personnal 8/10

Well located

The hotel photocopying guest's passport during check -in process is scary (identity fraud) as there is no data protection policy in display at the front desk. They should consider other alternative means. I was in rooms 228 and 229 and the curtains need changing as its very dirty. Please provide clean towels. The restaurant food is flat. A bit of improvement will do. However, most staff were polite.

Nice stay in accra

This was a very neat hotel. The rooms was very clean and the staff was very friendly and willing to help. The hotel serves good food (a bit overpriced for Accra) and is located at the center of the city.

Overpriced

Paloma is an adequate hotel. It just happens to be ridiculously overpriced. I had a higher standard newer hotel with better service in Kumasi for a third of the Paloma rate. They have an airport pick up which is nice, especially if you come in late at night. Only issue was it took me 4 emails to set up and I still wasn't sure if someone would be there when I landed - they were. Hotel is old and could use a face lift. Breakfast was good, can't complain. Some individual staff were extremely helpful, especially Daniel, but otherwise I found the front desk staff rather indifferent to any queries I had. Knowing what I know now, I probably would not spend the money to stay at Paloma again, there are many other options available at much better prices.