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Hotel Description
With a stay at Palais Rhoul & SPA, you'll be centrally located in Marrakech, within a 10-minute drive of Marrakech Plaza and Majorelle Gardens. This luxury hotel is 5.4 mi (8.6 km) from Jemaa el-Fnaa and 5.9 mi (9.6 km) from Avenue Mohamed VI. Make yourself at home in one of the 22 air-conditioned rooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, while flat-screen televisions and DVD players provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 9
Pet max weight (per pet) in lb is 20
Pets allowed (no fees)
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Safe Travels (WTTC - Global)
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MAD 47.70 per person, per night
We have included all charges provided to us by the property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards; cash is not accepted
Minimal age
Optional fees
- Airport shuttle fee: MAD 250 per person
- Airport shuttle fee per child: MAD 0 (up to 5 years old)
- Crib (infant bed) fee: MAD 880.0 per night
- Rollaway bed fee: MAD 880.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Arabic
English
French
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Other
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Barbecue grill(s)
Laundry facilities
Garden
Library
Free breakfast
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Limo or town car service available
Mountain biking nearby
Full-service spa
Spa treatment room(s)
Steam room
Wedding services
Designated smoking areas
Wheelchair accessible path of travel
Wheelchair accessible parking
Area shuttle (surcharge)
Number of restaurants - 1
Number of meeting rooms - 1
Free reception
Number of indoor pools - 1
Number of outdoor pools - 1
Turkish bath/Hammam
Bicycle rentals on site
Free valet parking
Computer station
Number of bars/lounges - 1
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Airport transportation - pickup (surcharge)
Pool sun loungers
Free parking nearby
24-hour fitness facilities
Terrace
Babysitting or childcare (surcharge)
Street parking
Uncovered parking
Distance from property (ft) - 0
Hotel reviews
TravellerTravellerBeautiful stay
Absolutely fabulous. We felt so pampered and cared for during our stay. We had our small dog with us and to say this hotel is dog friendly is an understatement! The staff went out of their way to make sure our little dog had a good stay as well, and the hotel had four resident bichons running around for her to play with (all very well-behaved and friendly). Dinners were a bit pricey but delicious. Breakfast was expansive and included, so that helped with our budget a bit! We liked the hotel so much, we ended up spending an entire day of our trip to Marrakesh there to enjoy the heated pool, grounds, spa, and relaxing in our room with a cozy fire. Couldn't be happier with our stay and will likely return next time we come to Marrakesh! Thank you to the kind staff for looking after us. A couple notes - it's best to have your own or a rental car as the hotel is 20 minutes drive from the city center. The spa was small but the service was good. We came on the off season, so it was very quiet which we liked. It may be busier during the summer months.
TravellerVery comfortable, quiet, private and charming, with highly personalised service.
TravellerBeautiful, incredible, magnificent...
TravellerNot a 5 star
The front desk staff was arrogant, not helpful and not reliable which is unacceptable for a 5 star hotel. On the contrary, the waiters were very good and kind. The room was beautiful but not comfortable enough for the standard (curtains did not close totally, room was quite cold and noisy as close to the lunch area). The international food was not good and expensive. Moroccan food was good but my wife got food Poisoning, which should not occur in a 5 star hotel. Finally the hotel main building is impressive and very well decorated. Don't expect much from the pools though.
TravellerWill never return
Coffee is free in hotels , most definitely not in this one . They took all our luggage and wouldn't give it to us just over coffee . Terrible service And very naSty people . I will never return to this place I was with my two year old son and we felt extremely unsafe . Do not ever go to this hotel .
TravellerBest Dream Resort in Morocco
We've stayed at the top hotels and resorts around the world and clearly this is the most beautiful oasis ever visited.
TravellerEin unvergessliches Hotel. Alles nahezu perfekt. Ambiente und das Hotel absolut zu empfehlen.
TravellerCharmant lieu ou séjourner. Déco créative.
TravellerMarvellous place to disconnect.
TravellerFabuleux, paradisiaque, le personnel est chic à l'écoute, ultra serviable. Que du bonheur
TravellerBon séjour joli palais atypique. petit bémol lors de notre arrivée j'ai réservé pour 4 personnes payer pour 4 . On me dit que la chambre contient qu'1 lit double on m'a demandé de régler un supplément de 80 par lits supplémentaires du jamais vue ... apres reflexion de l'hôtesse dacceuil on me dit que les lits me sont offerts alors que moi j'ai réservé et payer pour 4 non pour deux......
TravellerLe lieu est magnifique, les chambres sont décorées avec goût et le personnel était au petit soin. Nous y retournerons avec plaisir.
TravellerSuper, magnifique, je reviendrai ça c’est sûr. Des étoiles pleins les yeux
TravellerLo único que cambiaría sería el colchón de la habitación. Excelente hotel y todos los empleados muy amables.
TravellerOpfrissen
Dringend kamers en restaurant opfrissen . Restaurant menu verfijnen
Travellerottimo albergo , personale cortese e disponibile , quasi familiare
TravellerPalais Rhoul war von A-Z wunderbar! Wir waren eine Woche zur Erholung ein Marrakech,was uns vollkommen gelang, dank der ruhigen Lage des Hotels und der sehr netten Bedinung! Die Zimmer sind traumhaft
TravellerLe Palais Rhoul est un très bel hôtel mais les chambre et les tentes ont besoin d’être renouvelees et mieux entretenues. Le personnel est gentil mais pas toujours très professionnel
TravellerMeravigliosa Tenda a Palais Rhoul
Bellissima esperienza
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Unusual, Individual and super stay at this propert
Unusual, Individual and super stay at this property