You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a negative PCR COVID-19 test result.
• The negative COVID-19 test result requirement applies to all guests aged 4 and up, and the test must have been administered no more than 24 hours prior to check-in.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 4 and up, and the test must have been administered no more than 24 hours prior to check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property’s “Chalet Suite” room type is accessible only via steep climb from the main building. Elevators are not available.
• This hotel's New Year's Eve Gala Dinner is optional, and a fee will be charged onsite to guests wishing to attend.

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children
• Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 4)
• Airport shuttle fee per child: THB 1000 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Thai

English