Wonderful Stay at Out Of The Blue Resort

My family and I recently stayed 4 days in the hotel and had an amazing experience. The hotel beach(s) and pools are perfect, with 2 water slides for the kids fun. The staff were incredibly welcoming and attentive throughout my stay. The 2 bed room was clean, comfortable, and well-appointed with all the amenities I needed, including 2 bath rooms. The only downside was that our room was on the first floor, right above the area where the entertainment staff performed. It was a bit loud, but we enjoyed the music, so it wasn't a big issue. The variety of food and beverages was excellent, and the spa was both relaxing and enjoyable. Overall, the hotel meets my expectations. I would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay.

The resort was amazing!!

This was our first time there . The room was nice and clean. The food was really good and we enjoyed the food at the buffet, but we tried to book the a la carte restaurant and the person at the reception sent me to the online QR code and i tried to book online but there was not possible, i chat with them through what’s app and the person there was like just go in person to the reception to reserve a table, when i got there they sent me to another person to talk with and was waiting for 30 minutes and no one came to even ask me if i need help so because there was no AC or ventilation i started to feel sick and i had to leave to the room and i just gave up to the a la carte restaurant. The resort is nice but i do not think is worth it the money we pay for and people are not very friendly there. Other than that it was nice. There was one lady at the reception which was very nice to us and the people at the buffet were very nice too.

The property is huge with so much to do! There are many different pools to lay at, bars to get drinks from, a spa, convenience shop, different access points to beaches, and water sports. It is also in walking distance to aother nearby beach and the activities desk is more than helpful when it comes to finding needed transportation as well as excursions. The housekeeping was always on top of keeping our room clean. The food is not the best for dinner but breakfast is always a hit and it is close enough to the city nearby that you can walk into town to many different restaurants.

We had a lovely stay. It was end of season and the resort was only half full, they were also closing a day early so had arranged our transfer to another hotel at no cost to ourselves. In addition because of this we were upgraded. The staff were extremely helpful and welcoming. This was really useful when arranging days out (make sure you have cash!). The resort was quiet and only one Ala carte restaurant was still open (it was good). I really liked the private beach and the bar was great, especially with having light snacks as well. It was nice to get nuts etc at other bars as well when having a drink in the evening. The facilities are a little care worn, clearly some maintenance required, did worry I was taking my life in my hands with the power socket in our room, it was very loose and the sink felt a little unsteady. The food was good standard buffet, so a night after a couple of days is required. It's a very short walk to the village beach front which has sufficient choice even at this time of year. I would certainly like to go again and see what it is like at a busier time, but great if you like the piece and quiet at end of season.

ALL STAFF WAS TERRIBLE EXCEPT FOR RECEPTION AND 1 WAITER

Very bad service, dirty unkind

They were able to accommodate us same day, when our other hotel was in a bad area. The staff are professional, kind, friendly and very helpful. The grounds are large and safe with May options for food and activity. Their beach access is beautiful, and a short walking distance to “Fishface” beach, which has spectacular views and sea caves. We stayed 3 days and wished we could have stayed longer!

The amenities and beach are 5 stars. The room is 3 stars.

Everything was amazing the facilities, the food… but especially the people. The reception, the dining room so kind, helpful..- just everything. Thank you so much. Definitely will come back.

Great service…thank you

From the moment you arrive you are welcomed and made to feel cared for by all of those working at reception (special mention to Stella). Marina in the customer service area was outstanding as she organized two amazing excursions and an early morning departure! Thank you to all.

Perfect for families

Beautiful views, right on the beach. Helpful staff. I lost count off how many restaurant and swimming pool options we had. Outstanding.

Lovely location and place. The food was great and had something for everyone. Loved the beaches.

We liked the beach and garden and general public areas and pool. The rooms were spacious but not in great condition. Also, small things were missing like teaspoon, milk and personal care products. The dispenser for hair and body was poor quality. The shower screen above the bath swing open and the floor got wet. The floor in the other shower was very slippery.

Dated property

The property is dated, spread out of different levels and a mixture of old and new.

The resort was lovely, staff were excellent and the property was beautiful!

Upscale, five star resort feel In Crete

Property need repair. Internet was very poor. Staff did not understand English well or could not bother to respond to simple questions

Beautiful, expensive resort. Certain things were irksome, they refused to give any teabags or coffee sachets in room, although a tea pot was there. Shower tree was not adequately covered, one had to mop the floor after shower. Food menu was just ok