All inclusive is not All inclusive in this hotel. Only around 20% of drinks are included. For the rest you have to pay normally. Also for food. There is one restaurant (where you have to wait 30-45') for dinner. The other restaurants have to be paid. - Better go outside. Food is great and not so expensive. But this is not all-inclusive!

Great resort! All inclusive with helpful and friendly staff. Loads food options and unlimited drinks. Several pools as well as access to private beach with calm clear and blue Mediterranean Sea! All in all great value for money

Everything was good but the people in Greece are very reserved. Only a few staff members were friendly and welcoming but others Very quiet

Great place!

It was really nice, the food could have been better for all inclusive but overall the stay was great.

View was great but Air conditioning was not working because they had connected air conditioning for all villas and either it could be on hot or cold for all villas. Other villa residents choose it to be on hot so we had to stay in a hot and humid villa and whole night was difficult to pass.

Wonderful Stay at Out Of The Blue Resort

My family and I recently stayed 4 days in the hotel and had an amazing experience. The hotel beach(s) and pools are perfect, with 2 water slides for the kids fun. The staff were incredibly welcoming and attentive throughout my stay. The 2 bed room was clean, comfortable, and well-appointed with all the amenities I needed, including 2 bath rooms. The only downside was that our room was on the first floor, right above the area where the entertainment staff performed. It was a bit loud, but we enjoyed the music, so it wasn't a big issue. The variety of food and beverages was excellent, and the spa was both relaxing and enjoyable. Overall, the hotel meets my expectations. I would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay.

The resort was amazing!!

This was our first time there . The room was nice and clean. The food was really good and we enjoyed the food at the buffet, but we tried to book the a la carte restaurant and the person at the reception sent me to the online QR code and i tried to book online but there was not possible, i chat with them through what’s app and the person there was like just go in person to the reception to reserve a table, when i got there they sent me to another person to talk with and was waiting for 30 minutes and no one came to even ask me if i need help so because there was no AC or ventilation i started to feel sick and i had to leave to the room and i just gave up to the a la carte restaurant. The resort is nice but i do not think is worth it the money we pay for and people are not very friendly there. Other than that it was nice. There was one lady at the reception which was very nice to us and the people at the buffet were very nice too.

The property is huge with so much to do! There are many different pools to lay at, bars to get drinks from, a spa, convenience shop, different access points to beaches, and water sports. It is also in walking distance to aother nearby beach and the activities desk is more than helpful when it comes to finding needed transportation as well as excursions. The housekeeping was always on top of keeping our room clean. The food is not the best for dinner but breakfast is always a hit and it is close enough to the city nearby that you can walk into town to many different restaurants.

We had a lovely stay. It was end of season and the resort was only half full, they were also closing a day early so had arranged our transfer to another hotel at no cost to ourselves. In addition because of this we were upgraded. The staff were extremely helpful and welcoming. This was really useful when arranging days out (make sure you have cash!). The resort was quiet and only one Ala carte restaurant was still open (it was good). I really liked the private beach and the bar was great, especially with having light snacks as well. It was nice to get nuts etc at other bars as well when having a drink in the evening. The facilities are a little care worn, clearly some maintenance required, did worry I was taking my life in my hands with the power socket in our room, it was very loose and the sink felt a little unsteady. The food was good standard buffet, so a night after a couple of days is required. It's a very short walk to the village beach front which has sufficient choice even at this time of year. I would certainly like to go again and see what it is like at a busier time, but great if you like the piece and quiet at end of season.

ALL STAFF WAS TERRIBLE EXCEPT FOR RECEPTION AND 1 WAITER

Very bad service, dirty unkind

They were able to accommodate us same day, when our other hotel was in a bad area. The staff are professional, kind, friendly and very helpful. The grounds are large and safe with May options for food and activity. Their beach access is beautiful, and a short walking distance to “Fishface” beach, which has spectacular views and sea caves. We stayed 3 days and wished we could have stayed longer!

The amenities and beach are 5 stars. The room is 3 stars.

Everything was amazing the facilities, the food… but especially the people. The reception, the dining room so kind, helpful..- just everything. Thank you so much. Definitely will come back.

Great service…thank you

From the moment you arrive you are welcomed and made to feel cared for by all of those working at reception (special mention to Stella). Marina in the customer service area was outstanding as she organized two amazing excursions and an early morning departure! Thank you to all.

Perfect for families

Beautiful views, right on the beach. Helpful staff. I lost count off how many restaurant and swimming pool options we had. Outstanding.

Lovely location and place. The food was great and had something for everyone. Loved the beaches.

We liked the beach and garden and general public areas and pool. The rooms were spacious but not in great condition. Also, small things were missing like teaspoon, milk and personal care products. The dispenser for hair and body was poor quality. The shower screen above the bath swing open and the floor got wet. The floor in the other shower was very slippery.

Dated property

The property is dated, spread out of different levels and a mixture of old and new.

The resort was lovely, staff were excellent and the property was beautiful!

Upscale, five star resort feel In Crete

Property need repair. Internet was very poor. Staff did not understand English well or could not bother to respond to simple questions

Beautiful, expensive resort. Certain things were irksome, they refused to give any teabags or coffee sachets in room, although a tea pot was there. Shower tree was not adequately covered, one had to mop the floor after shower. Food menu was just ok

I strongly advise against this hotel. From the moment we arrived, the welcome was non-existent and unpleasant. No smiles, no explanation — we were completely lost in the hotel, with no idea where the pools, restaurants, or services were. The hotel is presented as a 5-star, but it has neither the standard nor the service. The rooms are old and worn, with many broken amenities. The photos do not reflect reality at all; everything looks much better online than it actually is. It is clearly a family-oriented hotel, with children everywhere — noisy and omnipresent — absolutely unsuitable for a couple looking for peace and comfort. The pools are overcrowded, there is no adults-only area, no relaxing atmosphere, and cleanliness is questionable. Finally, none of the staff seemed motivated or concerned about the quality of the guests’ stay. No smiles, no attention. For an establishment claiming to be 5 stars, this is simply unacceptable. One of the worst hotels I have stayed in, and I absolutely do not recommend it.

An sich ein sehr schöner ort, aber die Mitarbeiter sind oft sehr genervt, Reinigung macht das Zimmer nicht richtig sauber, die Zimmer sind auch ziemlich renovierungsbedürftig. An sich würde ich aufgrund der Sauberkeit dem Hotel mindestens einen Stern abziehen. Kreta ist wunderschön aber nochmal in dieses Hotel würde ich nicht kommen.

Hotellet är i behov av renovering. Servicen är jättebra. Maten och restaurangen är kanon. Hotellet ligger på en fantastisk plats.

Familjesemester på typiskt charterhotell

Området är trevligt och grönskande, vi hade en härlig hotellvistelse i sviten med havsutsikt. Byggnaderna är lite föråldrade och slitna, men det är inget vi inte har sett förut på den här typen av hotell. All inclusive inkluderar måltider på den vanliga buffén och 2 st bordsbokningar per vecka i á la carte-restaurangerna. När vi hade checkat in fanns dock inga lediga bord att boka på restaurangerna så det kan vara bra att räkna med att bara äta buffé. Det fanns en chatt med hotellets personal men där fick vi inget svar. Vi åkte inte dit för att vi trodde att det var det finaste hotellet, bara pga avkoppling och hav. Väldigt standard charterhotell som vi ändå rekommenderar!

Personnel au top, emplacement de choix.

Una struttura meravigliosa. Un resort completo di ogni cosa, personale gentilissimo e buona cucina. Il posto è meraviglioso. Una spiaggetta privata con bar e ristorante, mare splendido. Ma anche una spiaggetta pubblica molto bella con tutti ristoranti e negozietti, essendo un piccolo paese, Unica pecca che abbiamo trovato è stata la pulizia della camera, nel senso che non ci hanno mai sostituito gli asciugamani nei sette giorni complessivi. Per il resto, sicuramente ci torneremo!

Sehr schönes Hotel. Hervorragender Service. Reichliche Speisenauswahl. Trotz großer Besucherzahl, nicht überlaufen, da das Gelände sehr weitläufig ist.

Sehr gutes Essen und super freundliches Personal. Die Suite mit Pool war gross und wurde jeden Tag sauber gemacht. Getränke im Kühlschrank kostenlos. Frühstück direkt am Meer (Paket Suite) war genial! Der Strand ist relativ klein und immer voll mit Handtuch Liegen… die Anlage ist gross und man hat genügend Freiraum.

Très bel hôtel situé dans une magnifique baie …

J'ai apprécié le confort de la chambre junior suite, son immense terrasse avec une vue panoramique sur la mer, le village d'Agia Pelagia et la montagne.

La struttura è immersa in un giardino botanico e le albe sono incantevoli

Parfaite localisation, personnel poli et très avenant, cependant pour un 5 étoiles le lit était affreux et la salle de bain a besoin d’un bon rafraîchissement.

Excellent room excellent stuffs excellent food and Breakfast

Ich habe zwei Zimmer gebucht.Beim Check in b kam ich das gebuchte und mein Freund ein Upgrade.( Negativ daran war das der Upgrade als viel besser und mit meinem Zimmer nicht vergleichbar ist beschrieben wurde) Dachte danach das mein Zimmer das letzte sein muss …Dem war aber nicht so.im Haupthaus,etwas älter aber o.k.Im Upgrade Zimmer funktionierte einiges nicht…Klimaanlage heizt auf 30 Grad ..Erst nach zwei Tagen durfte er das Zimmer wieder wechseln .(In dem ging nur der Safe nicht)von der einten Junior Suite in die nächste.Umgebung der Anlage ist Top .Der Hotelstrand mit Bar ist sehr gut.Das Frühstück hat keine gute Qualität.Weniger wäre mehr .Hatte zum Glück nur Zimmer mit Frühstück gebucht.Probierte dennoch einmal ein Internes Italienisches Restaurant….Top Lage ,guter Service aber Preis Leistung stimmt nicht .Essen hatte eher ein tiefes Niveau zu Top Niveau Preisen .Zu Fuss Ausserhalb der Anlagehat es aber sehr gute Tavernen und Speiserestaurants.

Abbiamo soggiornato in questa struttura a metà Settembre, la posizione è molto comoda sia per l'aeroporto sia per gite ad Heraklion. Spiaggia privata molto bella ma piccola a Settembre non abbiamo avuto problemi nel trovare sdraio libere. L'accesso diretto al paese è apprezzabile non avrei fatto un all inclusive a sapere che il paese offrisse cosi tanti ristoranti . La Struttura non è 5 stelle è stanca e ha bisogno di manutenzione il giardino una favola il ristorante nulla da ricordare la qualità non è il massimo per una clientela italiana. C'è comunque molta professionalità lo staff è molto carino e sempre sorridente. Come vacanza gradevole.

La végétation, la propreté de l'eau...

Struttura in parte ristrutturata, la nostra camera era situata infatti nel complesso nuovo ed era molto bella, grande e vista mare. Partendo dai lati positivi, si può dire che in generale il Resort è bello, molto grande immerso nel verde e con diverse piscine e ristoranti e con una spiaggia privata con un mare stupendo e limpido, colazione molto ricca e buona nel complesso, la posizione con accesso diretto ad Agia Pelagia paesino di pescatori con spiaggia e ristorantini immerso in una riserva naturale, mare incredibile. Venendo alle note negative, la pulizia in generale è scarsa, camere non pulite bene e spazi comuni lasciati un po' andare non da 5 stelle. Inoltre anche se la spiaggia è privata e compresa nel costo complessivo è molto piccola per la quantità delle persone che popolano il resort, io ad esempio mi svegliavo tutte le mattine alle 8 per andare a prendere due lettini e la prima fila era già piena e in parte la seconda e quando si è in vacanza non è molto piacevole. Durante la giornata era solito assistere a litigi per i lettini e a proteste di coloro che scendevano in spiaggia tardi senza trovare posto. Inoltre anche se il resort è per famiglie non è dotato di spazi adult only, nemeno una piscina delle 4 a disposizione ad esempio per chi volesse, durante la giornata, avere un attimo di relax lontano dal frastuono e dalla confusione.