OTL Gouverneur Saguenay
9.6

Exceptional

1089 Guest reviews

9.6
Exceptional
1089 Verified Reviews
Read all reviews
Cleanliness9.8/10
Service9.8/10
Comfort9.8/10
Condition9.8/10
Amenities9.6/10

1303 blvd Talbot, Saguenay, Canada. See map

Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
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See map

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Hotel Description

With a stay at OTL Gouverneur Saguenay in Saguenay (Chicoutimi), you'll be steps from Place du Royaume and a 2-minute drive from Centre Georges-Vezina. This luxury hotel is 2.1 mi (3.3 km) from Historical Centre of the Sisters of the Good Counsel of Chicoutimi and 2.1 mi (3.3 km) from Saguenay River. Make yourself at home in one of the 165 individually furnished guestrooms, featuring refrigerators and tablet computers. Your memory foam bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Saguenay? This hotel has 3003 square feet (279 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets allowed

Pet max weight (per pet) in kg is 20

Pet max weight (per pet) in lb is 44

Only dogs and cats are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 4:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per day

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 11:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Property Registration Number 048344, 2025-09-30
Minimal age
18
Optional fees
  • Pet fee: CAD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Other

Elevator

Gift shops or newsstand

Shopping on site

Conference space

Fireplace in lobby

Coffee/tea in common areas

Hiking/biking trails nearby

Laundry facilities

Television in common areas

Garden

Free breakfast

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

24-hour front desk

Business center

Mountain biking nearby

Full-service spa

Spa treatment room(s)

Meeting rooms

Wedding services

Grocery/convenience store

Free wired internet

Number of restaurants - 1

Conference space size (feet) - 3003

Conference space size (meters) - 279

Number of indoor pools - 1

Number of hot tubs - 2

Conference center

Snack bar/deli

Turkish bath/Hammam

Free self parking

Computer station

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Free parking nearby

24-hour fitness facilities

Terrace

Electric car charging station

Shared microwave

Shared refrigerator

Banquet hall

Food and water bowls

Hotel reviews

9.6
Exceptional1089 Verified Reviews
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Cleanliness9.8/10
Service9.8/10
Comfort9.8/10
Condition9.8/10
Amenities9.6/10
10/10
Exceptional
VERONIQUE, 21 Apr 2025
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Vert noir ce place to stay.

10/10
Exceptional
Sebastien, 20 Apr 2025
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Great place

Very good experience. The spa is really great

10/10
Exceptional
Verified traveler, 18 Apr 2025
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Oasis à domicile

Toujours un vrai ressourcement de passer une nuit à cet endroit même si on vient de la région !

10/10
Exceptional
Cedric, 18 Apr 2025
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Always a pleasure to stay at OTL. My go to hotel in Saguenay

6/10
Fair
Verified traveler, 03 Apr 2025
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Déçu comparativement à la dernière visite

Manque de service pour les clients : distributeurs à vin hors service, aucun moyen d’avoir du service via le restaurant à 20h55, tablette de la chambre qui ne fonctionnait pas, horaire du spa thermal non adéquat pour les clients de l’hôtel (ferme à 21h et ouvre à 10h le lendemain), pour une seule heure d’accès nous avons payés plein tarif. Aucun forfait pour 2 jours, il faut payer deux fois plein prix. Déception pour notre nuit de congé en amoureux !

10/10
Exceptional
Nicholas, 01 Apr 2025
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Friendly staff and the breakfast is a great option for any one.

10/10
Exceptional
Kevin, 27 Mar 2025
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La constance fait le succès de cet endroit

Je visite cet hôtel plusieurs fois par année pour le travail et je dois dire que c’est le meilleur au Saguenay. De l’arrivée au départ les membres de la réception sont très efficace. La chambre premium est vraiment un must pour une tranquillité maximum et toujours impeccable. Petit déjeuner inclus avec une grande variété d’options.Le restaurant Boefish sur place est excellent je le visite chaque fois!! Encore une fois merci pour le beau séjour!

4/10
Poor
Patrice, 16 Mar 2025
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pas de ménages dans la chambre et aucun café ajouter pendant le séjour

8/10
Excellent
Marie Carmen, 14 Mar 2025
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Unfortunately

It was a very nice stay . My only complaint and I did not say anything not wanting to get anyone in trouble but we ordered room service and at the end of our onion soup there was a hair in the bowl . No need to tell you that I vomitted the soup . I just would suggest that employees working in the kitchen wear a hair net

10/10
Exceptional
Ionut-Eugen, 04 Mar 2025
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Excellent

10/10
Exceptional
guillaume, 20 Feb 2025
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Nice !

Perfect !

10/10
Exceptional
Mohamed, 13 Feb 2025
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This is the second time i use this hotel. It always nice and comfortable

10/10
Exceptional
Nathalie, 29 Jan 2025
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Confort ++

Tout était super à cet hôtel! Le service, la chambre, le confort… juste wow!!

10/10
Exceptional
Christopher, 25 Jan 2025
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Love the spa

10/10
Exceptional
Solange, 19 Jan 2025
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Le seule inconvénient, voilà notre vue, pas très beau

10/10
Exceptional
Jacquelin, 10 Jan 2025
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Nice and Clean.

10/10
Exceptional
SeyedParsa, 03 Jan 2025
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Had an amazing time! Very clean and helpful staff

4/10
Poor
Ashley, 02 Jan 2025
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We stay here a lot, and the experience is hit or miss. This particular stay was very poor. The room wasn’t ready or equipped. No luggage carts to help with bags. For what you pay, the experience should be better.

10/10
Exceptional
Bernard, 01 Jan 2025
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J'aime y retourner...

Toujours un plaisir renouvellé de coucher à l'OTL.Excellent service et déjeuner copieux.

10/10
Exceptional
Jean-Philippe, 31 Dec 2024
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Really n8ce

10/10
Exceptional
Isabelle, 15 Dec 2024
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Very nice l!

10/10
Exceptional
Patrice, 11 Dec 2024
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Awesome

Very beautiful hotel five star !

10/10
Exceptional
Karine, 30 Nov 2024
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Mon hotel préféré au Saguenay!

10/10
Exceptional
Mohamed, 28 Nov 2024
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I was really surprised. I recommended this hotel . They tought of everything to make it confortable

8/10
Excellent
Elizabeth, 26 Nov 2024
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Pool and spa. Great difference between reception staff. Young lady who checked us in was brilliant but the gentleman later on was pretty average

10/10
Exceptional
michel, 16 Nov 2024
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Prestation de service digne d'une métropole

10/10
Exceptional
JP, 09 Nov 2024
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Great experience, overall. Checked all the boxes, very clean, comfortable bed, well laid-out room, great amenities, good food (breakfast and dinner). Stayed 4 nights, for business. Will definitely book the OTL again, if I'm ever in the area again.

10/10
Exceptional
Pierre-Luc, 08 Nov 2024
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Everything is top notch

perfect! From the moment I arrived, I was warmly welcomed by the staff, who went above and beyond to ensure a flawless experience. The rooms were impeccably clean, spacious, and beautifully designed, with every comfort thoughtfully provided. The bed was incredibly comfortable, allowing for a restful night’s sleep, and the amenities were top-notch. Breakfast each morning was delicious, with a wide selection of fresh options to start the day right. The hotel’s spa and wellness facilities were a delightful addition, offering a relaxing escape in an elegant setting. The location is also ideal, making it easy to explore the beautiful Saguenay area. I couldn’t have asked for a better experience—OTL Hotel exceeded all expectations. Highly recommended for anyone seeking luxury, comfort, and exceptional service!”

10/10
Exceptional
Karine, 08 Nov 2024
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Every member of the staff are amazing! Could not recommend this hotel more!

8/10
Excellent
Kate, 24 Oct 2024
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Hope the food is better

10/10
Exceptional
Florian, 13 Oct 2024
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Good

10/10
Exceptional
Verified traveler, 11 Oct 2024
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Toujours la chambre la plus loin, bout de corridor

On me donne toujours la chambre la plus éloignée de l'ascenseur, toujours le bout du plus long corridor, je ne sais pas si c'est parce que je réserve via Hotels.com mais je trouve ça ordinaire, je paye pourtant ma chambre comme tous les autres clients ...

10/10
Exceptional
Patrice, 10 Oct 2024
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Very nice !!

Very beautiful hotel and very comfortable room

10/10
Exceptional
Martin, 09 Oct 2024
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bewt hotel

the best hotel in the area

6/10
Fair
kent, 08 Oct 2024
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I wish I had known it was in the middle of a strip mall with my room overlooking rooftops, Winner and Canadian Tire Didn't know I had to pay for outdoor hot tub that was pictured in all ads Parked in a gravel lot

10/10
Exceptional
Nora, 04 Oct 2024
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Greatest as always love the breakfast, the restaurant and spa after a lomg day working.

10/10
Exceptional
Jacques, 30 Sep 2024
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Enjoyable hotel where everything looks like new. Very clean rooms and the best breakfast offer in any hotel I visited. There is even a cook if you have a special request. Unlike other hotels, they continue to offer individual bar soaps and shampoo bottle, which denotes their care about hygienic issues. I hope OTL will open hotels in more cities.

8/10
Excellent
Gary S. Y., 27 Sep 2024
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Easy check in and out. Good location and modern hotel which had everything needed.

10/10
Exceptional
Fred, 24 Sep 2024
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Overall a great property! Great spas, great breakfast, and gym! Loved the experience!

10/10
Exceptional
Johnny, 23 Sep 2024
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Loved it

Amazing place. Breakfast was delicious. Clean. Nice rooms.

10/10
Exceptional
Nathalie, 13 Sep 2024
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Always so clean and beautiful decor

10/10
Exceptional
Gilles, 09 Sep 2024
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Love it ! OTL Saguenay

Really enjoyed our stay! Truly recommend this hotel.

10/10
Exceptional
Monica, 06 Sep 2024
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Beautiful hotel

10/10
Exceptional
Mitchell, 05 Sep 2024
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Fantastic hotel and staff!

10/10
Exceptional
Phillip, 31 Aug 2024
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Fantastic hotel would recommend

10/10
Exceptional
MARC ANDRE, 29 Aug 2024
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Very nice room.

10/10
Exceptional
Matt, 20 Aug 2024
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The steak!

Great staff and an amazing restaurant

10/10
Exceptional
Stéphane, 20 Aug 2024
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Top choice for anybody!

Amazing! It's apparently 5 years old and it feels like it's brand new! Super luxury at every level: lobby, room, etc. The included breakfast was absolutely awesome, with even an omelette station!

10/10
Exceptional
Catherine, 19 Aug 2024
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I like the shared area in the lobby, convenient to do collaborative session with colleague.

10/10
Exceptional
Alex, 19 Aug 2024
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The outdoor spa pools and steam rooms, along with indoor pool and hot tub

10/10
Exceptional
Chantal, 19 Aug 2024
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Bains scandinaves

J'ai apprécié l'expérience des bains scandinaves, mais ceci peut être frustrant pour le client qui n'a pas compris que ce service n'est pas inclus avec toutes les chambres.

8/10
Excellent
Verified traveler, 16 Aug 2024
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jpl

Séjour très agréable

8/10
Excellent
Don, 14 Aug 2024
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This is a spa resort but we were unable to book a massage. I think that many people go to a spa resort so that they can get a massage so it was very disappointing that this service was not available the two days we were there. If there is a shortage of facilities or staff, then people who book should be advised of this so they don't waste their time going to a spa resort when they could just book at a regular hotel.

10/10
Exceptional
Fred, 13 Aug 2024
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Great hotel We will be back

10/10
Exceptional
Jacques, 12 Aug 2024
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Location was excellent, staffs was professional and friendly.

10/10
Exceptional
MARIE, 09 Aug 2024
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Amazing staffs incredible brekky and enjoyable spas

10/10
Exceptional
Waqas, 08 Aug 2024
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Great experience! Best hotel we have stayed in so far. Amenities were top notch.

10/10
Exceptional
Vicky, 07 Aug 2024
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Excellent hotel and great breakfast

10/10
Exceptional
Joan, 06 Aug 2024
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The hotel and accomodations were great! Staff in the bar seemed disinterested and slow

10/10
Exceptional
Dionissia, 20 Jul 2024
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Beautiful

10/10
Exceptional
Pascale, 16 Jul 2024
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OTL Saguenay, un arrêt obligatoire.

Sejour tres agreable parmis des gens accueillanrs et professionnels. Un service hors pair à la hauteur de ce qu'on attend d'eux. Le service aux chambre est de qualité superieur avec un personnel discret. Les soins proposes sont un plus tres appreciés et le restaurant est formidable@

10/10
Exceptional
Hitiata, 13 Jul 2024
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Great stay in a fantastic hotel !

Our hotel had everything we needed. The premium room we occupied thanks to an upgrade was super clean, neat, spacious and comfortable. The access to the spa was wonderful; 6 pools of different temperatures, hammam and sauna. Children under 16 can not enter. Their restaurant Boefish is fantastic. I love eating in good restaurants in France, United States, New Zealand, French Polynesia, Norway and the food we had there was excellent, so were the cocktails. On the top of that the staff is also awesome, pro, attentive, kind. Moreover, I forgot to mention that the breakfast there is all we were looking for, delicious and fresh products at the buffet! Thank you for the great stay!

10/10
Exceptional
Lyne, 09 Jul 2024
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Excellent

Service A1 - Excellent déjeuner avec des choix santé, chambre confortable et nous avons bien aimé le spa extérieur.

10/10
Exceptional
Bernard, 09 Jul 2024
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Le meilleur hôtel de Saguenay.

L'hôtel par excellence de Saguenay. Chambre spacieuse et déjeuner copieux.

10/10
Exceptional
Olivier, 08 Jul 2024
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Everything was great, and combining the room to the spa experience is sublime. 10/10 will go again

10/10
Exceptional
Keith, 04 Jul 2024
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Excellent hotel

10/10
Exceptional
Jacques, 01 Jul 2024
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Amazing

Perfect place to stay!!! High value hotel!!!

10/10
Exceptional
DAYAL, 28 Jun 2024
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Great and comfortable hotel and friendly staff!

I loved the hotel. The staff was very friendly and was inquiring about our comfort at least twice after I checked in. Very clean and comfortable. Very close to some good restaurants nearby. And drivable distance to Parc de la Rivière-du-Moulin. There’s spa and hot tubs as well

10/10
Exceptional
Laura, 27 Jun 2024
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Clean, efficient with very helpful staff.

8/10
Excellent
Stephane, 25 Jun 2024
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Best hotel we stayed in for years...But

The room was very nice and comfortable. All the amenities and more than expected. Service was top notch. Staff was very nice and helpfull...when you enter the Hotel you immediately know your in a 5 star hotel and Spa. The only downside is the SPA users.. Im quite disapointed that people don't obey by the simple rules of a SPA... Keeping quite to relax is SPA life but I'd guess that at least 50% of userss ignore this simple rule... My wife and I actually left the beutiful outdoor Garden because of the disrespectful users that kept taking aloud like if they were in a public pool... Even if we advised staff 3 times, no one cane to advise them. The only time someone was repremended, it was me (with reason) for taking a call on my cellphone. And like I say I was not respacting rules and I totaly accepted the advisment. But why did the staff let all the others be disrespectful?

10/10
Exceptional
Daniel, 20 Jun 2024
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What a great place to stay.

10/10
Exceptional
Steve, 16 Jun 2024
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Parfait !

Superbe hôtel. Vraiment très très bien !

8/10
Excellent
Louise, 16 Jun 2024
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modern, spacious,, squeaky clean

8/10
Excellent
Joanne, 11 Jun 2024
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Daily cleaning wasn’t up to par. One day they didn’t do our room up. The next day the bed was made but the coffee amenities in the room was not replenished and no extra toilet paper roll was left even though we were down to almost gone on the roll in the bathroom. We found an empty food carton from a previous guest under our sink. The rest of the hotel was very clean and comfortable.

10/10
Exceptional
Maria, 09 Jun 2024
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Super

Excelent

10/10
Exceptional
Zachary, 28 May 2024
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Nice

10/10
Exceptional
Rebecca, 24 May 2024
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I thought they had a great breakfast, lots of options to choose from. Very well prepared. I was surprised that the parking lot wasn't paved.

10/10
Exceptional
Daniele, 11 May 2024
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Wonderful experience

10/10
Exceptional
Karell, 29 Apr 2024
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Un séjour mémorable!

10/10
Exceptional
Peter, 23 Apr 2024
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Service was exceptional

10/10
Exceptional
serge, 21 Apr 2024
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Great staff nice clean and the best in Saguenay

10/10
Exceptional
Leon, 21 Apr 2024
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Amazing spa and comfortable beds and pillows

10/10
Exceptional
Mathieu, 17 Apr 2024
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Great Hotel!

Great hotel with great amenities. I highly recommend OTL hotel in Chicoutimi.

10/10
Exceptional
Jane, 07 Apr 2024
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Very helpful staff clean and very good location

10/10
Exceptional
Jennifer, 02 Apr 2024
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Great place and convenient. Great location

8/10
Excellent
CHARLES KOUADIO, 01 Apr 2024
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Good clean rooms and facilities. Nice stay. My daughters did like their stay.

10/10
Exceptional
Zakaria, 30 Mar 2024
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Super !

Tres propre, bon service et bien situé

10/10
Exceptional
Nancy, 27 Mar 2024
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Digne d’un tout inclus!!!

C’était notre deuxième séjour à l’OTL Gouverneur Saguenay et nous avons adoré autant que la première fois. Le buffet déjeuner compris avec la chambre est de loin un des meilleurs et des plus variés que nous ayons eu! J’ai beaucoup apprécié les petites attentions dans la chambre (masque de sommeil, pantoufles, peignoirs, petits chocolats, bouteilles d’eau, café Nespresso, etc.) On se sentait presque comme dans un tout inclus!

10/10
Exceptional
Nora, 12 Mar 2024
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Love it! Love the spa! Comfy bed

10/10
Exceptional
Charles, 11 Mar 2024
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Excellent rapport qualité/prix

Un des meilleur hôtel que j’ai visité pour le rapport qualité/prix!

10/10
Exceptional
Nathalie, 10 Mar 2024
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Very well maintained, high end toileries. Highly recommend

10/10
Exceptional
Patrick, 22 Feb 2024
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Accueil chaleureux et rapide.

10/10
Exceptional
Isabelle, 14 Feb 2024
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Just Wow !!!

10/10
Exceptional
Mathieu, 12 Feb 2024
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Great hotel, Great customer service! I highly recommend OTL Gouverneur Saguenay.

10/10
Exceptional
Dominic, 11 Feb 2024
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Vraiment un endroit exceptionnel, service extraordinaire et le déjeuner inclus était vraiment varié et excellent

10/10
Exceptional
Jean-Sébastien, 11 Feb 2024
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Clean , quiet Great breakfast

10/10
Exceptional
Rene, 08 Feb 2024
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Room was clean Nice place Right spot

10/10
Exceptional
Douglas, 05 Feb 2024
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Luxury property with attached spa with phenomenal outdoor hot tubs. Outstanding restaurant. Facilities are immaculate from top to bottom. Beds are on the firm side and rooms could have been bigger, but that will not keep me from coming back! Incredible value as well

10/10
Exceptional
Jean-François, 04 Feb 2024
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Excellent service !

8/10
Excellent
dominique, 03 Feb 2024
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Loved the complementary plug in for my car!!

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