Ostoya Palace Hotel
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at Ostoya Palace Hotel in Kraków (Kraków City Centre), you'll be within a 10-minute walk of Main Market Square and Jagiellonian University. This 4-star hotel is 8.5 mi (13.7 km) from Wieliczka Salt Mine and 0.5 mi (0.8 km) from Royal Road. Make yourself at home in one of the 24 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
Important information
You need to know
- Up to 3 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Optional fees
- Fee for buffet breakfast: approximately PLN 30 per person
- Pet fee: PLN 50 per pet, per night (maximum PLN 100 per stay)
- Service animals are exempt from fees
- Late check-out fee: PLN 200 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Russian
English
Italian
Polish
Important information
You need to know:
- Up to 3 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Optional fees:
- Fee for buffet breakfast: approximately PLN 30 per person
- Pet fee: PLN 50 per pet, per night (maximum PLN 100 per stay)
- Service animals are exempt from fees
- Late check-out fee: PLN 200 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Russian
English
Italian
Polish
ul. Marszalka Józefa Pilsudskiego 24, Kraków, Poland. See map
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Hotel Description
With a stay at Ostoya Palace Hotel in Kraków (Kraków City Centre), you'll be within a 10-minute walk of Main Market Square and Jagiellonian University. This 4-star hotel is 8.5 mi (13.7 km) from Wieliczka Salt Mine and 0.5 mi (0.8 km) from Royal Road. Make yourself at home in one of the 24 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
You need to know
- Up to 3 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Optional fees
- Fee for buffet breakfast: approximately PLN 30 per person
- Pet fee: PLN 50 per pet, per night (maximum PLN 100 per stay)
- Service animals are exempt from fees
- Late check-out fee: PLN 200 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Russian
English
Italian
Polish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities
Other
Concierge services
Breakfast available (surcharge)
Laundry facilities
Free newspapers in lobby
24-hour front desk
Express check-out
Express check-in
Designated smoking areas
Free wired internet
Accessible bathroom (in select rooms)
Roll-in shower (in select rooms)
In-room accessibility (in select rooms)
Number of restaurants - 1
Number of meeting rooms - 1
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Wheelchair accessible – no
Upper floors accessible by stairs only