Origen Tulum

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When you stay at Origen Tulum in Tulum, you'll be near the beach, within a 15-minute walk of Tulum Beach and Ven a la Luz Sculpture. This hotel is 1 mi (1.7 km) from Sian Ka'an Biosphere Reserve and 4.7 mi (7.6 km) from Playa Paraiso. Make yourself at home in one of the 8 individually decorated guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include fans and irons/ironing boards, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

You need to know

• One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Air conditioning is available in guestrooms from 8 PM to 6 AM only.

Minimal age

18

Optional fees

• Airport shuttle fee: MXN 20000 per vehicle (one-way)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Spanish