Omni Scottsdale Resort & Spa at Montelucia
9.0

Wonderful

912 Guest reviews

9.0
Wonderful
912 Verified Reviews
Read all reviews
Cleanliness9.2/10
Service9.2/10
Comfort9.2/10
Condition9.0/10
Neighborhood8.0/10
Amenities9.0/10

4949 E Lincoln Drive, Paradise Valley, United States of America. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
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Hotel Description

Located in Paradise Valley (Paradise Hills), Omni Scottsdale Resort & Spa at Montelucia is within a 10-minute drive of Scottsdale Fashion Square and Biltmore Fashion Park. This spa resort is 4 mi (6.5 km) from Camelback Mountain and 6.3 mi (10.2 km) from Salt River Fields at Talking Stick. Make yourself at home in one of the 293 air-conditioned rooms featuring iPod docking stations and minibars. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Paradise Valley? This resort has 27000 square feet (2508 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Hotel policies

No cribs (infant beds) available

Parking height restrictions apply

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 11

Pet max weight (per pet) in lb is 25

Only dogs are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 4:00 PM
Check-in by: midnight
Check-out by: 12:00 PM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per day
  • Resort fee: USD 50.92 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Newspaper
  • Spa access

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 5:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Optional fees
  • Fee for cooked-to-order breakfast: approximately USD 17 to 30 for adults, and USD 17 to 30 for children
  • Self parking fee: USD 30 per night
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Hair salon

ATM/banking

Concierge services

Gift shops or newsstand

Shopping on site

Conference space

Hiking/biking trails nearby

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

Free newspapers in lobby

24-hour front desk

Business center

Porter/bellhop

Express check-out

Mountain biking nearby

Full-service spa

Spa treatment room(s)

Meeting rooms

Steam room

Sauna

Wedding services

Wheelchair accessible path of travel

Wheelchair accessible parking

Braille or raised signage

Number of restaurants - 3

Conference space size (feet) - 27000

Conference space size (meters) - 2508

Number of outdoor pools - 3

Number of hot tubs - 1

Conference center

Turkish bath/Hammam

Bicycle rentals on site

Self parking (surcharge)

Valet parking (surcharge)

Computer station

Number of bars/lounges - 1

Number of poolside bars - 1

Number of coffee shops/cafes - 1

Pool cabanas (surcharge)

24-hour fitness facilities

Terrace

24-hour health club

Games

Ballroom

Banquet hall

Reception hall

Outdoor furniture

Wheelchair accessible (may have limitations)

Wheelchair-accessible van parking

Valet for wheelchair-equipped vehicle

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Visual alarms in hallways

Food and water bowls

Well-lit path to entrance

Stair-free path to entrance

Pool hoist on site

Hotel reviews

9.0
Wonderful912 Verified Reviews
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Cleanliness9.2/10
Service9.2/10
Comfort9.2/10
Condition9.0/10
Neighborhood8.0/10
Amenities9.0/10
10/10
Exceptional
Lindsey, 14 Apr 2025
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The Omni spa and the spa pool were the highlight of the resort. Very beautiful spa! We bought the Joya signature scent spray. We did notice that at the Oasis pool the empty dirty glasses from the night before were all around the pool and hot tub. We called at noon to ask to have staff come clean up. The valet guys were very helpful. I enjoyed our ground floor room by the adults only pool but upon arrival we did have to ask for a new chaise cushion (it was ripped and stained). The bathroom in our room was lovely. Huge shower. A few tips, turn off the pool music at 10pm when pool is closed it plays loud all night. Also if service is closed at the oasis pool then have staff from the other pool take menu orders (we had to call and request and were told no service was available). Overall we loved the views of Camelback, we will be back next year!

8/10
Excellent
Blake, 11 Apr 2025
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First off, the resort is beautiful and all the staff were wonderful. In most cases I believe it would be an easy 5 star review, however we did not stay at the best time. The resort was preparing to transition for a private event which effected the dining options and had a lot of work going on around the property. My main complaint was we were not made aware of any of the changes before or even upon check-in. It wasnt until the morning after that we received a text saying the main resteraunt would be closing after breakfast. And then the next day the pool menu was drastically reduced and breakfast options were limited. Had we known about the transitions they were making, we would've had planned on having a rental car to go off property or maybe chosen a different resort for this stay. We wanted to be able to stay at a resort where we did not have to leave for the entirety of the stay but unfortunately with the changes going on we had to find other options off property for dinner 2 nights. It would've just been nice to have had more communication from the resort prior to pur stay. If we would've been able to fully experience the resort or known going into it what to expect, I do believe my review would be a 5 star.

8/10
Excellent
Kayla, 10 Apr 2025
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My husband and I stayed here from a Mon-Sat. For a kid free getaway. We traveled about 7 hrs flying to arrive, so no car. You need to prepare to Lyft or uber 20 mins to airport which is easy with the Lyft app. Great drivers in the city. We didn’t valet but the valet at the resort were super kind too. The resort is stunning! Start to finish, it’s like a Spanish dream. The spa was beautiful. Downfall: we had terribly chilly weather that is unusual for this time. 60s, wind, no sun. Totally killed the vibe. The spa is only coed in the outdoor pool area so that ruined that for us, not their fault. Prado dinner was 12/10. Cade was incredibly knowledgeable. Emma working the adult only Osasis pool was the absolute best. Really, all of the staff were awesome! Food is good. A lot of the same stuff at all places, and pricey. $20 margaritas and $20 salads, so be prepped to $$$ ball out on food and drinks. But that’s a choice of not going all-inclusive! We would do it again. Shopping ant oldscottsdale annd the mall and restaurants around are all fantastic within 15 min Lyfts. Steak44 was the best meal and experience we have had. Evo was chill and great pizza. Be prepared to bust butt if you climb the echo camelback. I am a marathon runner and still struggled. Worth it, cool freaking experience! But wish I had better trail sneakers packed and lots of water. Do not climb on a very hot day. 70 was hot! We wish we had better weather but overall it was worth the trip. Omni is a yes!!

10/10
Exceptional
Stacey, 04 Apr 2025
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Beautiful property

10/10
Exceptional
Vanja, 30 Mar 2025
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Have been many times, it's incredible

10/10
Exceptional
Victoria, 29 Mar 2025
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Loved the Omni!

10/10
Exceptional
Donell, 28 Mar 2025
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Omni is now a required destination for my family annually. From the beautiful poolside care, to the amazing food, and friendly staff. Wow, 10/10 experience!

10/10
Exceptional
MARK, 26 Mar 2025
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Great resort and beautiful property

10/10
Exceptional
Crystal, 25 Mar 2025
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So many amenities, and a fabulous spa! Super friendly staff and gorgeous view of Camelback mountain.

10/10
Exceptional
Rebecca, 24 Mar 2025
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This is an absolutely beautiful property, with great amenities and helpful staff! I loved that is was big enough to offer everything I needed, but on a scale that it still felt cozy. I will be back!

10/10
Exceptional
Lori, 24 Mar 2025
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This is an absolutely gorgeous property situated in Paradise Valley. The grounds are beautiful and smells amazing due to the flora around the property. The room and patio are comfortable and nicely furnished. We greatly enjoyed are stay here!

10/10
Exceptional
yamina, 23 Mar 2025
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beautiful resort in a great location near all the popular restaurants and shopping you can also hike camel back mountain. The pool10/10 food 10/10 I would definitely come back

10/10
Exceptional
John, 22 Mar 2025
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property was clean and beautiful staff was very attentive to your every need check in was a breeze with valet parking I felt that no matter what your question or request was the staff found a way to say yes had a very relaxing time will definitely be back

8/10
Excellent
Steven, 21 Mar 2025
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Terrific location and generally well-kept property. Service was good, food/beverage was good and amenities were good. The grounds are extensive and beautiful. Rooms were generous......the shower was a bit difficult to turn on/off, the bed needs to be replaced. Lovely balcony with extensive view....unfortunately, someone nearby us smoked and we could smell several times a day. We would likely return to the property for a future visit.

8/10
Excellent
Kate, 20 Mar 2025
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Very nice peaceful property. Very spread out so if your room is far there is a lot of walking. Pools are great. The spa pool is off limits unless you have a spa appointment. It has the best views though. It would be nice if they had a sitting area for us guests not using the spa to also enjoy the views. Cafe by the pool is decorated very modern, uninviting and cold. Does not match the rest of the property’s’ vibe at all. Staff was awesome!

10/10
Exceptional
Rachel, 19 Mar 2025
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the grounds were beautiful, lots of flowers, flowering trees, very well maintained. Lots of outdoor seating options to relax all over the grounds

10/10
Exceptional
Jennifer Melisa, 17 Mar 2025
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The resort is absolutely gorgeous, visit for sure! I will be back, I felt completely at home and didn’t want to leave.

10/10
Exceptional
Martha, 16 Mar 2025
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Clean. Comfortable. Relaxing.

10/10
Exceptional
Gregg, 16 Mar 2025
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We had a great stay. We were a little concerned prior to arriving since there were reviews of the property seeming dated and having small rooms. That was NOT our experience at all. Rooms were clean, updated, and well-maintained, with great views of Camelback. There was also a wonderful patio with comfortable furniture and lots of manicured lawn-space. The bed was comfortable and I haven't had that much water pressure in a shower in a really long time. The only complaint was the distance from the main area to the room, as we were at the far end of the complex. This did, however, provide us unobstructed views of Camelback from the room, so it was worth the extra steps. Food was excellent, especially at Prado, where we sat outside next the the fireplace. Our waiter, Oliverio, was outstanding and made excellent wine pairing suggestions for Spanish wines to compliment the Spanish cuisine. The pool was very nice, but poolside service was slow. It's walking distance to the Echo trailhead at Camelback (just a few blocks away), so the Omni is a great location if you're planning to hike. You'll have to drive a bit if you're looking for other activities or dining, but honestly, the property is so nice, there's no need to leave. All the staff was extremely friendly and helpful. One of the groundskeepers even picked us some ripe oranges from the tree outside our room as we passed by. Highly recommend staying here if you have the chance, and ask for Oliverio as your waiter for dinner.

8/10
Excellent
Brett, 15 Mar 2025
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It’s a spa resort in Scottsdale. The crappy don’t survive. Even so, the staff here were exceptional. They took care of every detail, were friendly without being annoying, and genuinely did their best to help everyone. Rooms are clean and comfortable. Pools are nicely warm and poolside service is good. Only negative were the tacos at Central Taquiera. Not bad, just *meh*. We would gladly stay here again.

10/10
Exceptional
susan, 12 Mar 2025
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Great location but the property is very spread out. Try to stay in buildings one to six unless you want to walk or take the golf cart a lot we were in building 12 and it was a hike.

10/10
Exceptional
Aikaterini, 12 Mar 2025
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Excellent hotel, great view of the Camelback hill.

10/10
Exceptional
Nicholas, 12 Mar 2025
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Everything about this resort was great and relaxing. Zero complaints.

10/10
Exceptional
Trischane, 11 Mar 2025
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Enjoyed my stay and the staff was amazing.

10/10
Exceptional
Edward, 08 Mar 2025
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Super charming, beautiful landscapes and spa, felt like I was in Spain.

10/10
Exceptional
Eliot, 07 Mar 2025
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Omni, Oh my

This is a very relaxing place. You can hang out at the restaurants and pool or just sequester in your room and patio. It really is a getaway destination rather than a base for exploring Phoenix. Just what we needed. The spa is first rate adding to the pampering aspect. Would stay again. Breakfast and dinner selections were healthy, well prepared and well presented.

10/10
Exceptional
Alexandria, 03 Mar 2025
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Wonderful. Polite staff. This is a resort with all the bells and whistles

10/10
Exceptional
Diane, 03 Mar 2025
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Spa Weekend

The hotel is amazing and all of the hotel staff are friendly, kind and helpful. The staff really goes out of their way to make your stay as pleasant as possible.

10/10
Exceptional
Amy, 02 Mar 2025
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Property was lovely!

10/10
Exceptional
Josh, 02 Mar 2025
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Everything you need in one resort. Staff are amazing. Property is beautiful

10/10
Exceptional
Allison, 02 Mar 2025
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Great pools and customer service. Nice property including the gym and spa

8/10
Excellent
Sharad, 27 Feb 2025
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Over priced. They charge $30 for self parking which is ridiculous!

8/10
Excellent
daryl, 27 Feb 2025
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I enjoyed the spa and friendliness of the staff. Needs better pillows, they were horrible. Needs upgraded bad but very clean and excellent staff.

8/10
Excellent
Stephen Robert, 24 Feb 2025
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We had an excellent room, but beware they charge an additional $75/day for resort and parking fees. This is frustrating and prevents me from giving a higher rating. Also food at both restraurant onsite is decidedly mediocre (althought the atmosphere at Prado if very nice). I'd give both a pass since there are plenty of other choices nearby.

8/10
Excellent
Verified traveler, 23 Feb 2025
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Excellent location

This is a good property. The King poolside room was spacious with a lovely porch and comfortable bed. Front desk pleasant and efficient. Biggest complaint is the parking. Self parking is $30.00 a day and you have to go into a dark garage on the lower level to retrieve your car each time you want to use your car. Way too expensive when JW Marriott across the street doesn't charge for self parking. Valet parking was available for $35 a day, but then with tips you could easily be paying $45 a day. Spa space for pedicure was average (but my technician was good). Crave cafe was a nice place to grab morning coffees and fast pastries/yogurt or sundries. Service around pool was excellent. A pitcher of ice cold water and glasses were delivered immediately upon chair selection with frequent rechecks by the staff. The hotel grounds are nice with lots of communal vignettes with fire pits and water features.

10/10
Exceptional
Gregory, 22 Feb 2025
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Great location with beautiful view of Camelback mountain. Room and amenities were clean and well done. Staff was friendly and helpful. Great experience and we will definitely be back.

6/10
Fair
Gerald, 20 Feb 2025
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Front staff and restaurant staff all nice. Had to switch room. Safe not working, shower drain slow, door did not lock, steps up to room were rusty and dirty. Food and drinks especially were expensive. Will not return. Stayed 8 nights.

10/10
Exceptional
Gaurav, 20 Feb 2025
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The Paradise Valley area is just residential property and lodges. All restaurants are at least a 10 minute drive from the property. The hotel is excellent, rooms are excellent, grounds are beautiful, views are amazing. The only negative was they did not have bikes available so we couldn't do that activity.

10/10
Exceptional
Liya, 19 Feb 2025
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It’s a real 5 star experience everything is top notch and it’s a beautiful resort. The staff is super great.

10/10
Exceptional
August, 16 Feb 2025
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Nice clean intimate in the perfect location with great service

8/10
Excellent
Bradley, 13 Feb 2025
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Nice Scottsdale resort

Great resort I just prefer more food choices

10/10
Exceptional
Beth, 13 Feb 2025
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Totally amazing experience!!

10/10
Exceptional
Justin, 11 Feb 2025
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Great location!

10/10
Exceptional
Amanda, 09 Feb 2025
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Great service!

10/10
Exceptional
Erik, 05 Feb 2025
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Amazing place the spa is the best place we have seen in the world

10/10
Exceptional
Aimee, 03 Feb 2025
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Outstanding service. Everyone was exceptionally friendly and helpful. Especially Antonio in the main restaurant. The views of Camelback Mountain are great. The pool areas were so nice with comfortable chairs and umbrellas for shade as needed. Spent a relaxing afternoon soaking up the sunshine and warmth by the Oasis pool with a great food and drinks menu. Our room (pool side) was roomy, comfortable, and clean. My husband and I had a couples massage and enjoyed them very much. Great massage therapists. Convenient area to hop in your car and sightsee or visit Old Town. The food was great as well. We enjoyed our stay and would definitely stay again.

4/10
Poor
James, 30 Jan 2025
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Worn out

Mention was in the 19 building and old and tired. Bed was creaky and uncomfortable as were the old pillows. The room was dusty and needed a good cleaning. Not the best experience.

10/10
Exceptional
Altaf, 29 Jan 2025
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Limited dining options

8/10
Excellent
Ed, 27 Jan 2025
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Quiet and peaceful

10/10
Exceptional
Kendall, 24 Jan 2025
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We did a girls trip here for a joint birthday and can’t say enough great things. We went to the spa and stayed there for an entire day. Incredible massage, great facilities, excellent food!

10/10
Exceptional
Karen, 22 Jan 2025
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This was a beautiful property with friendly staff and excellent food.

10/10
Exceptional
Dan, 22 Jan 2025
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5 star plus

We loved it. Very spacious, warm and everyone that worked there was kind and helpful

10/10
Exceptional
Erika, 22 Jan 2025
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We loved our stay! Incredible views from the pool area.

10/10
Exceptional
Sheryl, 21 Jan 2025
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The staff was phenomenal! The property was very calming and had Beautiful outdoor areas with multiple fire pits. The pool’s were pristine. It was a nice getaway! Looking forward to doing it again (the only downside was the parking)

10/10
Exceptional
James, 20 Jan 2025
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5 stars across the board. Amazing decor and attention to detail, all restaurants and bars excellent, guest services and staff outstanding, and rooms exceptionally clean. The definition of what the resort experience should be.

10/10
Exceptional
David, 19 Jan 2025
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It was beautiful and relaxing! Staff was amazing!

8/10
Excellent
Monica, 15 Jan 2025
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It was a lovely experience

10/10
Exceptional
David, 12 Jan 2025
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Everything

10/10
Exceptional
Justice, 12 Jan 2025
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I had a great experience

8/10
Excellent
Elizabeth, 11 Jan 2025
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A little dated overall but service staff was awesome. So fire sly and helpful.

10/10
Exceptional
Taraz, 11 Jan 2025
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Visibility of Camelback Mt was delightful

10/10
Exceptional
Verified traveler, 11 Jan 2025
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Amazing hotel and staff

We had been delayed by American Airlines for 5 hours and were scrambling to find a last-minute hotel. Every single employee that we met at the Omni that night was very kind and extremely helpful. Our waiter Jonathan in the restaurant took such good care of us and just made us feel so welcome. I’ll be definitely staying here again!

10/10
Exceptional
Tyronza, 10 Jan 2025
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Excellent retreat to relax and go to the spa

10/10
Exceptional
Jasmine, 09 Jan 2025
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Excellent experience!

10/10
Exceptional
Alexis, 08 Jan 2025
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Such excellent customer service! Everyone on property was so friendly. My only complaint was the high prices for food and beverages on site, but the spa was worth EVERY PENNY.

8/10
Excellent
Christine, 06 Jan 2025
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The property was pretty but too large for my liking. We were in building 12 and it was a good walk from the valet parking. I also did not expect to pay for parking considering the prices to stay there. The restaurant was nice but would have liked to seen more choices on the menu for american dishes rather than several southwest options. Overall it was good.

8/10
Excellent
John, 06 Jan 2025
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Beautiful property and very good service.

10/10
Exceptional
JERRY MC, 05 Jan 2025
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Staff! Staff!

10/10
Exceptional
Danielle, 05 Jan 2025
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Loved the very friendly staff, they were always making sure you had everything you need. The property was very clean and relaxing. We liked that it was walking distance to camel back mountain, what a great hike that is!

10/10
Exceptional
Micheal, 05 Jan 2025
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Lovely stay, centrally located.

10/10
Exceptional
kelly, 04 Jan 2025
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Like the look of the resort and the low rise hotel rooms

6/10
Fair
Christopher, 03 Jan 2025
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The property is nice but needs attention. Much of the exterior of the property could use a coat of paint. The stairwells to the parking garage had cigarette butts on the ground that were never swept up during our week stay and the stairwells could use a good pressure washing. If you stay on the first level, you can hear the occupants above walking in their room above which became annoying when trying to go to sleep.

10/10
Exceptional
CHARLES, 02 Jan 2025
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Relaxing resort. Very nice experience.

10/10
Exceptional
Tiffany, 02 Jan 2025
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Absolutely loved this place! Just booked another stay here

4/10
Poor
Atul, 02 Jan 2025
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Overpriced rooms, small space, limited dining options especially on New Year’s Eve, overpriced spa and not many amenities.

10/10
Exceptional
Elizabeth, 30 Dec 2024
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The staff were all super friendly and helpful. It was relaxing and wonderful!

8/10
Excellent
Aarti, 28 Dec 2024
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Unique architecture, well kept property.

10/10
Exceptional
Dean, 25 Dec 2024
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The property was beautiful and the staff was fantastic!

10/10
Exceptional
Sabina, 22 Dec 2024
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The hotel was exceptional and i loved the adult pool. It was off season and it was very quiely. The rooms were large, clean.and spacious. Great dining options. The staff were professional, kind and helpful. Exceptional view of camelback mountain

10/10
Exceptional
Lorraine, 22 Dec 2024
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We love the location. Our room was clean and quiet. Coffee shop was great. This was our 2nd time here and we enjoy the villa style rooms with a patio.

10/10
Exceptional
Freda, 16 Dec 2024
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My solo stay here was amazing

10/10
Exceptional
Andrew, 07 Dec 2024
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Great service. Beautiful property. Comfortable bed!

10/10
Exceptional
won, 07 Dec 2024
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Amazing campus, but thin walls, I could hear all the conversations from the room next door

10/10
Exceptional
Tanessa, 07 Dec 2024
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I would absolutely visit this hotel again! It has such a beautiful feel to it from the time you pull up to the time you, regretfully, are leaving.

8/10
Excellent
Valerie, 30 Nov 2024
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Good resort but super expensive...

The stay was short bur sweet. The resort was clean and the room was beautiful. The only thing was i reserved a room with a balcony but received on a first floor. But it was still beautiful. The prices are super hugh though, they already put 20% for gratuity and put tips even afterwards, which is unprofessional. My waiter accidentally wrote 25%and i had to point out the mistake. The $150 fee for whatever can be refunded, just make sure you don't charge it to your room. I checked out the prices for the spa and they are through the roof. I get the resory is expensive on its own but the spa prices will make you double over. I won't be returning.

6/10
Fair
Zara, 30 Nov 2024
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Thanksgiving in Scottsdsale

Pros: self parking, room clean and spacious. Bathroom nice size. Cons: husband called several days before about Thanksgiving dinner, left message, no one bothered to call him back. Stayed three nights and no one came to clean, property starting to look a little worn out. Alarm clock went off at 6:00 am the first morning….when cleaning room for new people this should be looked at.

10/10
Exceptional
Naive, 30 Nov 2024
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Great staff service we felt very welcomed!

10/10
Exceptional
Jason, 30 Nov 2024
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Omni Montelucia & Prado

Once again, an amazing stay at Omni! Always so welcoming and accommodating and finding ways to go above and beyond. For this slightly longer stay we were able to have dinner twice at Prado and it was nearly like being welcomed back by family. Oliverio took care of us in every way and, as always, found the perfect balance of serving and conversing and welcoming that we look forward to and have come to expect from the amazing staff of Prado. Always good to see Adam and the rest of the staff. Even meet the new GM Andrew as he was greeting the guest on property. We always leave looking forward to our next little getaway to the Omni!

10/10
Exceptional
Timothy, 29 Nov 2024
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Fantastic stay

6/10
Fair
Antenor Armando De, 27 Nov 2024
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The staff was friendly and responsive. But the resort is somewhat tired, with rusting steps and rooms in need of regular maintenance. We had to change rooms due to a musty smelling mattress, and second room had leaky faucets and low water pressure but we stuck with it due to a better view as staff gave us an upgrade for our troubles which we appreciated. Pools nicely heated and swimmable in November and sauna area very nice. In resort restaurants, while pricey, offered very good food. Location not close to eateries so we depended on our rental car for travel.

10/10
Exceptional
John, 26 Nov 2024
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Beautiful peaceful resort family friendly

10/10
Exceptional
Dalis, 26 Nov 2024
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Great place, great services will be back 😉

10/10
Exceptional
ADALAINE, 25 Nov 2024
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Mountain View Lovely area

10/10
Exceptional
Ryan, 23 Nov 2024
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Beautiful property, well-maintained, friendly staff

10/10
Exceptional
Hamidreza, 23 Nov 2024
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Very beautiful resort

10/10
Exceptional
Raymond, 19 Nov 2024
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Beautiful view and properly decorated so relaxing

8/10
Excellent
Tyler, 19 Nov 2024
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Solid spot

Gorgeous location and top-shelf service. Bed and room could use a refresh for the rates paid. I’d probably stay again.

10/10
Exceptional
valeed, 19 Nov 2024
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Great place to relax

10/10
Exceptional
Cesar, 19 Nov 2024
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Beautiful grounds and property surrounded by beautiful views

10/10
Exceptional
Tina, 10 Nov 2024
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Wonderful

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