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05 May 2025
Monday
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06 May 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

A stay at Old Town Trio Hotel places you in the heart of Vilnius, steps from Egg Statue and 5 minutes by foot from Hazelnut Tree Owl. This hotel is 0.5 mi (0.8 km) from Lithuanian Railway Museum and 0.6 mi (0.9 km) from The Vilna Gaon Jewish State Museum. Stay in one of 52 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Hotel policies

No elevators

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 5:30 AM
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 7.00 for children
  • Airport shuttle fee: EUR 18 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Russian

Lithuanian

English

Polish

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Airport transfers

Dining services

Concierge

Laundry

Non-smoking

Business facilities

Other

Concierge services

Airport transportation (surcharge)

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

24-hour front desk

Meeting rooms

Number of restaurants - 1

Snack bar/deli

Self parking (surcharge)

Number of bars/lounges - 1

Reception hall

Wheelchair accessible – no

Hotel reviews

8.4
Excellent455 Verified Reviews
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Cleanliness8.8/10
Service8.2/10
Comfort8.2/10
Condition8.6/10
Neighborhood8.2/10
Amenities8.0/10
10/10
Exceptional
Katherine, 10 Dec 2024
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Hotel was very comfortable and clean, and well located in a quiet area.

10/10
Exceptional
Mark W, 10 Oct 2024
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Great place to stay in Vilnius!

I always stay at this location whyenever I am in Vilnius. It is a lovely property and has excellent service.

10/10
Exceptional
Yvonne, 18 Sep 2024
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Great location lovely homey room bright and clean.

8/10
Excellent
DM, 14 Sep 2024
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Great hotel with clean rooms. Well sited for old Town and bus station/ railway station. Staff very friendly and helpful

10/10
Exceptional
Lauren, 14 Sep 2024
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Great location

10/10
Exceptional
victor, 14 Sep 2024
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Breakfast was fantastic and different every morning.

10/10
Exceptional
Olga, 05 Aug 2024
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It’s a great small, cozy hotel. Very convenient location! Definitely will come back!

10/10
Exceptional
Verified traveler, 15 Jul 2024
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The location is 5 minutes off from the center of Old Town. But you can walk all points of interest in the town. Somehow, we had a room with full kitchen

10/10
Exceptional
Verified traveler, 09 Jul 2024
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Great location and within walking distance to all main attractions. Nice and quiet. Enjoyed my stay. The only two things that was slightly disappointing- not a big deal tho, were- the hallway was too dark and it would be great if the hotel could light it up. It was like walking in a dungeon. The bathroom was too small.

10/10
Exceptional
Georg, 28 Jun 2024
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Located in the heart of historic downtown crawling distance from markets, etc. Spotless unit at check in. Thank you guys

8/10
Excellent
Verified traveler, 18 Jun 2024
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Quiet neighbourhood , no lift for 3-storey, no AC

It is a 3 storey building without any lift. We have been arranged on the top floor. Building & surrounding were rather quiet & peaceful. Public Road outside the building is rather broken, so pushing your luggage along will be challenging. No vending machine but one can purchase basic beverages & spirits from the receptionist. There’s also a coffee machine beside the receptionist. The location to old town is walkable. Few eateries are within reach. Nearby big market for fruits, vege, etc. A pharmacy is just around the corner. Overall, the hotel is considerable with the rate it offers, as the room is spacious enough with refurbishment & amenities but without AC facility. A table fan was provided, which was good enough for ventilation. A quiet & peaceful neighbourhood for good rest. Recommend it if you travel light & request a lower floor room & don’t need an AC.

10/10
Exceptional
Nigel, 12 Jun 2024
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Good value. Excellent location

4/10
Poor
Yuzhen, 29 May 2024
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The property condition is not very good. Carpet was dirty and I was bitten by some kind of bugs.

10/10
Exceptional
Scott, 27 May 2024
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This is very easy to get to from the train station, and very convenient to Old Town. A Georgian restaurant, Chapacuri Sodu, is nearby and a must-go-to.

8/10
Excellent
Yngve, 21 May 2024
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Clean and good rooms in a quiet area, with short distance to the busstation/trainstation and short distance to the old town. Very helpful a pleasant staff.

10/10
Exceptional
Erika, 29 Sep 2023
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Good size romms, clean, nice breakfast!

8/10
Excellent
Doaa Adel Mohamed, 04 Sep 2023
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T

10/10
Exceptional
Lee, 15 Aug 2023
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Comfortable Accommodations, Convenient Location

Old Town Trio was comfortable and convenient, and the price was good. Definitely recommended.

8/10
Excellent
Rimantas, 19 Jul 2023
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Normalu

Šaldytuve paliktos kažkieno kelių dienų senumo uogos, o taip viskas gerai...

8/10
Excellent
Verified traveler, 14 Jul 2023
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A good stay

This was a return trip and I would certainly return again. The location is excellent: an easy bus ride from the airport, a modest walk to the bus station, and an easy walk to the old city. The room and hotel are comfortable with one notable exception: no in-room air-conditioning. During my stay the night-time temperatures declined nicely so an open window was enough. But in the midst of another European heat wave, this could be a problem.

8/10
Excellent
Paul, 12 Jul 2023
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Decent stay

A very good choice. Modern and well appointed, with one notable exception: no air conditioning in the room! At night the temperatures dropped enough to be comfortable to sleep, but if we were in the midst of a heat wave, it wouldn't work. The location is excellent. Easy to reach by public transport from the airport. Short walk to the bus station and into the old town. Decent choice of restaurants within walking distance.

10/10
Exceptional
howard, 07 Mar 2023
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staff was brill reallyhelpful

8/10
Excellent
Zenonas, 01 Mar 2023
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Good place to stay

Overall a nice place to stay.

10/10
Exceptional
Srdjan, 21 Feb 2023
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The stay was very pleasant, staff in the lounge was kind, there wasn't much noise and location is close to center. Happy with my stay

4/10
Poor
Richard, 07 Aug 2022
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OK location, but there is nothing good about this hotel. - rooms are consistently not cleaned properly - even after multiple complaints - there was no air conditioning in our room. When it's 27c outside, it is even hotter inside our room. And that means no good sleep for a week - noisy. There is always a TV blaring in reception, and people talking loudly smooking outside room windows. Do not stay here, we will never come back.

10/10
Exceptional
Evgeny, 10 Jun 2022
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Nice place to stay

8/10
Excellent
Martin, 09 Nov 2021
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Cleanliness good ,comfortable beds

8/10
Excellent
Ray, 12 Jul 2021
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Nice hotel

Nice hotel. Very well located to access Old Town area.

6/10
Fair
Giedre, 10 Mar 2020
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Very little attention to guests, the receptionist would not even say hi in the morning. It had a very bad smell.like people were smoking inside...The room was not cleaned well, they wouldn't even fix your bed nicely . The hotel is new but cheaply made. The beddings and towels seemed to be clean.

10/10
Exceptional
Amanda, 06 Feb 2020
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Great location

Great location, FABULOUS breakfast!!! Friendly staff, you won't be disappointed

10/10
Exceptional
Verified traveler, 03 Feb 2020
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The room was spacious and modern. It was quiet so I slept really well. The location is also walkable to good restaurants, coffee shops and the Old Town.

8/10
Excellent
Dana, 12 Jan 2020
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Loved this motel only thing that made it a bit difficult was the lack of an elevator so you had to cart you bags up flights of stairs, apart from that it was a lovely quiet clean with very friendly staff for a affordable price. Thank you

6/10
Fair
Verified traveler, 04 Jan 2020
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Staff not really helpful when we ask for assistance regard our bus ticket

8/10
Excellent
Saul, 02 Jan 2020
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good night sleep good location for city centre

good location for city centre but parking is hard to find. The hotel entrance is grubby but rooms are nice and modern

10/10
Exceptional
Verified traveler, 23 Oct 2019
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The Old Town Trio is quietly situated just off Kauno Gatve and is just a few minutes walk from Vilnius bus and train stations. I stayed there for two nights with my son and we both thought that the hotel, rooms and situation were very quiet. The rooms were extremely comfortable and the breakfast choice was varied and one of the best that I've seen. We'd absolutely stay again when in Vilnius.

10/10
Exceptional
Ben, 19 Oct 2019
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Staff was very friendly and breakfast as excellent

8/10
Excellent
Andy, 19 Oct 2019
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No lift for a start, very disappointing having to carry luggage upstairs. Car parking cost extra. one good thing is it was a short walk to the Old town centre, a beautiful place to visit. Breakfast absolutely rubbish. I would not go back to this hotel.

10/10
Exceptional
Verified traveler, 13 Oct 2019
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Amazing value and great location. Friendly welcome and the room is freshly decorated with modern furniture and fittings. Goid breakfast too. Stunning value given how little i paid

8/10
Excellent
Keith, 08 Oct 2019
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Good location very near to both the station and old town. Facilities are standard but clean and comfortable and offer everything you need. The wifi was good. Breakfast included the standard fare of bread, cheeses and cold meats, but also surprise additions each day such as aubergine salad, chinese rice, roast potatoes, crepes. There are two very good bars nearby, Snekutis and Bar aziliskas.

6/10
Fair
Verified traveler, 01 Oct 2019
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An OK hotel for a one night stay. Comfortable and efficient, but with a good breakfast. The service leaves something to be desired. Staff were curt and often rude, but maybe this is a local style of hospitality?

10/10
Exceptional
Verified traveler, 24 Sep 2019
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excellent checkin process, good room with comfortable bed

8/10
Excellent
Moon, 21 Sep 2019
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Good breakfast Convenient location Cleanliness But there was not a shower curtain in my room.

10/10
Exceptional
Verified traveler, 20 Sep 2019
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Clean and comfortable room, a little bit cold but not too bad and expected from most hotels, room was small but not cramped; we had enough space. Quiet area with shops within a 10 min walk. Breakfast had good variety. Would definitely recommend this hotel.

10/10
Exceptional
R, 14 Sep 2019
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A Good Time in the Old Town

Arrived late at night to a very friendly reception. My reservation was confirmed with a minimum of fuss. Was given my key and directions to my room.

10/10
Exceptional
Verified traveler, 11 Sep 2019
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Great location. Good for transport. Good price. Room cleaning could have been better.

8/10
Excellent
Verified traveler, 10 Sep 2019
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Vilnius

The hotel is around a 10 minute walk from the Old Town and close to the main station. It’s clean and fairly modern with a decent breakfast.

4/10
Poor
Verified traveler, 31 Aug 2019
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the air conditioning is not good in the room. there is no elevator. we had a room on the 2nd floor and had to carry our suitcases . when we asked for a room on the lower floor, she said that there is a room but without air conditioning.

8/10
Excellent
Verified traveler, 28 Aug 2019
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It was easy to get there to and from the airport and close to the old town. They hotel did not have any information about the re in th rooms or reception area. This would have been useful to have.

8/10
Excellent
M, 22 Aug 2019
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ヴィリニュス駅と旧市街の中間(やや旧市街寄り)にあり、アクセスが非常に良いです。エレベータがないのが難点ですが、チェックインの際にホテルの方が部屋まで荷物を運んでくれました。

10/10
Exceptional
Sasa, 17 Aug 2019
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Cozy hotel close to the heart of Old town

Even there's no elevator in hotel, we asked and got room on ground floor, so it was very convinient with heavy luggage. Double room is no so spacious. Hotel is new and well maintained. Breakfast was good. Hotel is close to one of main squares in Old town and has good connections with public transport

8/10
Excellent
Verified traveler, 11 Aug 2019
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Rather an old hotel but comfortable. Well-positioned, good breakfast and helpful staff

8/10
Excellent
Verified traveler, 26 Jul 2019
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The receptionist was brilliant rooms were tidy and clean easy to get into town

10/10
Exceptional
Verified traveler, 18 Jul 2019
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i liked everything : room set up , bathroom ,breakfast ,very helpful and friendly staff Only one thing i did not like was the smell of the room . More utility in bathroom -eg tooth paste , cotton pads and tea + coffee set in the room would make the hotel even better

8/10
Excellent
Verified traveler, 13 Jul 2019
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Very friendly, quite adequate, really nice breakfast, uninspired overall deco

8/10
Excellent
Verified traveler, 29 Jun 2019
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Decent clean modern hotel with good buffet breakfast.

8/10
Excellent
Verified traveler, 28 Jun 2019
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Nice stay

A very convenient location between the station and the old town. Nice interior with good rooms. Impressed by the selection on offer for breakfast with some interesting Lithuanian options such as herrings. Would recommend hotel to friends.

8/10
Excellent
Verified traveler, 14 Jun 2019
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It was close to the city. The food was good and our room had air conditioning we have no complaints.

10/10
Exceptional
Verified traveler, 25 May 2019
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Well Located, few minutes from old town, very clean. Breakfast very good. I would stay again, if i came back to Vilnus

10/10
Exceptional
Verified traveler, 25 May 2019
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Excellent value hotel. Fresh breakfast, just enough for vegetarian. Most staff friendly. Hotel located very close o the beautiful old area.

10/10
Exceptional
jonathan, 22 May 2019
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Great place to stay

Great hotel stay was very helpful

10/10
Exceptional
Allen, 20 May 2019
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Good location, very nicely designed and good breakfast. The room and especially the bathroom is small to cramps.

10/10
Exceptional
Pavol, 19 May 2019
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Vilnius

The hotel is in a quiet street close to the bus and train station about 10 minutes to walk and it is very close to the old town about 10 minutes to walk. If I visit Vilnius again I would stay in the same hotel. Very clean, good bed, very good breakfast.

8/10
Excellent
Mark, 14 May 2019
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Good but small

This hotel is well located between the coach station and the old town. The immediate area is not particularly clean, but we didn’t feel at all unsafe. The hotel is very clean, breakfast is excellent, staff were exceptionally nice. The only complaint is the room size, which is very small, with barely enough room to move. Fine for one person, a little cramped for two. But we made it work for a couple nights.

8/10
Excellent
ilse, 22 Apr 2019
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Great service and location

Front desk very helpful in giving you whatever you ask for e.g. kettle, heater. Even sent off my dry cleaning. Hotel is modern and clean. Close to old town. Will stay again

8/10
Excellent
Matthias, 04 Apr 2019
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Very pleasant hotel

I stayed there 5 nights. It was altogether very pleasant. Very nice breakfast, good location. 5 stars for the service at the reception, always willing to help find the places, opening hours, booking a taxi, finding a program..... The only discomfort was the noise from the street in the morning, since I like to sleep with an opened window, which I had to keep closed during sleeping time . I would recommend this place and would most likely go back there if I were to travel to Vilnius again.

8/10
Excellent
Verified traveler, 25 Mar 2019
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Cheap accomodation within walking distance of the historic old town.

8/10
Excellent
Verified traveler, 21 Mar 2019
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Great Hotel, Poor Breakfast

Excellent hotel in a great location with very friendly staff who have great English. Disappointing breakfast, with small choice of food.

8/10
Excellent
Verified traveler, 12 Mar 2019
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Great location for transport and old town sightseeing. Good value, clean and very good breakfast.

8/10
Excellent
Paul, 04 Mar 2019
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Recommended

Great budget hotel!

8/10
Excellent
Kyle, 22 Jan 2019
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Clean, basic and friendly.

The hotel is excellent value with polite and friendly staff. Limited on facilities but you know this when booking. Breakfast is included which was fresh and in a clean setting. Hotel a little out the way but nothing too far out even in the cold and ice.

10/10
Exceptional
Peter, 17 Dec 2018
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Great city hotel in old town.

On weekend break. Hotel in good location 10 minute walk to centre. near bus station so trip from airport was easy and 1 euro. hotel staff excellent. Hotel spotless. Even in town hotel was quite. Would stay here again. WiFi’s was best I have every seen.

10/10
Exceptional
Brooke, 12 Dec 2018
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Great Option, Centrally Located!

The hotel was conveniently located and very nice! My room was clean and comfortable. The breakfast was also tasty, with good variety.

8/10
Excellent
Joe, 30 Nov 2018
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Great place

Great hotel in a good location Super breakfast

10/10
Exceptional
Thomas, 17 Nov 2018
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Great hotel

I really liked this hotel. It was a great base for me as a solo traveller as it was very near the bus/train station and right next to the old town for doing touristy stuff! The room was simple but that's all needed, it had a nice shower and comfortable bed. Breakfast was good, it was your typical European buffet type breakfast but it had scrambled eggs so I was happy. The staff who I spoke to were nice and helpful. The area surrounding this hotel was a little run down but I didn't mind so much. Would stay again if I ever return to Vilnius.

10/10
Exceptional
Kimberly, 10 Nov 2018
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Good place to stay

Clean and modern hotel, very large room. Shirt walk into main tourist areas, surrounding area appeared run down but felt safe when out. Would stay here again. Very good value for money. Efficient staff. Only had one pillow but on request a second was provided within minutes. Toiletries provided were basic but adequate. Room clean and comfortable

8/10
Excellent
Erik, 29 Oct 2018
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Easy to recommend this place

Don't let the dull exterior scare you. The rooms, condition of interior and location all makes this a comfortable and good value option. Free breakfast a nice bonus. Not smack in the middle of the tourist old town, but easy and quick to walk everywhere.

8/10
Excellent
Nic, 25 Oct 2018
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Great location, friendly staff. Beds were a bit on the rickety end of the spectrum - They had slats instead of a box-spring, and the slats kept falling out in the middle of the night... Otherwise great experience...

10/10
Exceptional
ERICK, 23 Oct 2018
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Near old town and train station. Great breakfast. Cable TV and very quiet place

10/10
Exceptional
Mick, 17 Oct 2018
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Ideally situated for easy access to Historic Old Town. Staff friendly and helpfull.

8/10
Excellent
Verified traveler, 09 Oct 2018
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Good stay - yes.

Near train/coach station. Edge of the old town. Bus stop 100 yards to new town. Ideal location and excellent breakfast. Good value.

8/10
Excellent
Verified traveler, 30 Sep 2018
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Close to all amenities lovely breakfast will stay again

10/10
Exceptional
Verified traveler, 25 Sep 2018
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Good location (less than 10 mins of walk from railroad station) and pricing. Good breakfast.

8/10
Excellent
Phil, 12 Sep 2018
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Comfortable and convenient

Good value for money. Stayed 4 nights. Staff were very helpful.

6/10
Fair
Keith, 08 Sep 2018
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Modern clinical tourist hotel without a lift

We thought that this hotel was quite expensive for what it is. The room was quite large, well furnished with modern furniture and the bathroom was modern and clean. However there was a kettle and coffee machine in the room but you had to buy coffee/tea at reception or a shop. If you used the cups they were not cleaned or replaced during room service. We got the impression that room service consisted of making your bed and replacing the towels if needed, we could be wrong but the carpet seemed to have the same marks and items on it when we left as when we arrived. The road outside can be very noisy at night both with vehicles and people, then you had early morning deliveries so difficult to sleep. Breakfast was okay. There is no bar/lounge to sit in at night so you have to go out, but there are some local style bars nearby. Its a ten/fifteen minute walk to nearby attractions so that is good.. When you check out you will have to pay tourist tax and remember there is no lift you have to carry your own cases up stars. We honestly cannot say what it was but this hotel just was not for us, maybe we viewed it as just another typical modern clinical tourist hotel.

10/10
Exceptional
Verified traveler, 08 Sep 2018
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The hotel is a waking distance from everything! The service was great! And breakfast was good!

8/10
Excellent
Freddie, 06 Sep 2018
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Nice hotel and great value. Sound proofing poor.

The hotel is centrally located. The staff are friendly and welcoming and the breakfast was really nice. The rooms are also quite nice but the sound proofing is non-existent. I could hear conversations on the street and the rain following all night long. Apart from that, I would recommend it.

8/10
Excellent
Darrell, 26 Aug 2018
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Great value, great location late night maybe iffy

I would give it a 4.5. Let's start with the few negatives. This might just be Balkics thing the soap they give you is small very small and it does not seem to lather up much. Also the neighborhood could be better at night. Nothing dangerous just sorta desolate and there could be better lighting on the street the hotel is on. Now for the good. My room was real inexpensive and it was a great value. The free breakfast had a good variety of both local items and stuff you would expect back home. Even though I talked about the neighborhood it was a great location with it being less than a 10 minute walk to the bus station and a 2 minute walk to one of the entrances of the old town. Lastly with how little I paid I was surprised at how modern both the room and the hotel was on the inside.

8/10
Excellent
A, 25 Aug 2018
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Not too far from the train station and the city center, the hotel is clean stuff is nice but the fact that doesn't have an elevator it`s not comfortable for travellers with heavy luggage. Breakfast ok but could have helped to have a toaster to warm up the cold bread.

8/10
Excellent
Wan Leet, 23 Aug 2018
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Nice hotel. Good location to local attraction.

8/10
Excellent
Cherine, 20 Aug 2018
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Clean rooms n comfort stay

Hotel is new and rooms are very clean especially the bathroom. Breakfast is provided every morning. We like the feel of the hotel except it is further from the old town.

10/10
Exceptional
Leonard, 13 Aug 2018
hotel-logo-v2.pngTraveller

Loved it...needs AC in summer

It was a great stay and close to old town...I had a great time...it was hot and there waa no AC so that sucked...but the windows opened all the way.

6/10
Fair
Verified traveler, 11 Aug 2018
expedia-logo-v2.pngTraveller

Good location, but fair room condition

The hotel was reasonably priced, but there was no air con for this hot summer. The mattresses were bad and I was like sleeping in the hollow.

8/10
Excellent
Verified traveler, 08 Aug 2018
hotel-logo-v2.pngTraveller

Very good 3star hotel

Very good 3 Star Hotel, excellent value for money, fresh pastries at breakfast buffet what would have been great would have been freshly baked local bread apart from that all good

8/10
Excellent
Verified traveler, 07 Aug 2018
hotel-logo-v2.pngTraveller

Good location

Did the job. No fan available but service good overall.

6/10
Fair
anna, 05 Aug 2018
expedia-logo-v2.pngTraveller

Close to cathedral square 2in walk

Hotel newly refurbished room was very nice bathroom/shower excellent. Breakfast very good dining room light airy & clean. On the morning we left at 3am they gave us a breakfast box which was very much appreciated. Very good location for market/tourist attractions/shopping.only negative was that they did not have an elevator and our cases were heavy!! We were on 2nd floor!! Advise you to use Uber taxi service as it is a lot cheaper than the regular cabbies. Overall we had a nice stay in Vilnius

4/10
Poor
Verified traveler, 05 Aug 2018
hotel-logo-v2.pngTraveller

Unpleasant Check-in

We had a pretty looking but rude front desk for our check-in. When we got the hotel she told us the check-in time was 12pm. It was 11:40, and we had no problem for 20 minutes' wait. At 12:20 we were told our room was ready and we carried our luggage to the 3rd floor (no elevator). I almost fell down as soon as I entered the room not noticing there was a step inside the door. The next my head hit the wall to find it was an attic. It was not the room we reserved at all. I wen t down to ask the front desk to change room for us. She requested us to bring our luggage down for re-assigning us room. I had to ague with her that we could take the luggage to the new room directly, there was no reason for us to carry the luggage up and down. It is the worst check-in we have ever had. The rest of our three-day's stay was OK and the hotel location is pretty convenient.

10/10
Exceptional
John, 31 Jul 2018
hotel-logo-v2.pngTraveller

Very Pleased

We wanted a reasonably priced hotel near the old town with a nice Lithuanian cuisine restaurant nearby. Old Town Trio fit the bill. Good location, Good service, clean.

8/10
Excellent
Verified traveler, 31 Jul 2018
expedia-logo-v2.pngTraveller

Good hotel near to old town. Our room was spacious and clean. There is no elevator or air conditioning which made our stay not so comfortable.

6/10
Fair
Verified traveler, 02 Jul 2018
expedia-logo-v2.pngTraveller

OK for price, but.

No airconditioning. Small room. One rude receptionist. Everything else was OK

10/10
Exceptional
Tatsiana, 27 Jun 2018
expedia-logo-v2.pngTraveller

Nice location, good breakfast, highly recommend for 1-2 nights staying

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