Off Broadway Motel

7.8

Very Good

230 Guest reviews

7.8

Very Good

230 Verified Reviews

Read all reviews

Cleanliness7.6/10

Service7.8/10

Comfort7.6/10

Condition7.0/10

location7.8/10

Neighborhood7.8/10

Value7.2/10

Amenities8.0/10

Close to shops and viaduct

Wonderful service

Great communication, easy access, great view

Nice place would stay again

Good place to stay.

Prompt and friendly service. Confined space yet adequate and acceptable value for an overnight stay.

Comfortable bed

Was comfortable and convenient and will use again if needing an Auckland base for the night.

Very handy to downtown Newmarket and the Mall. Very comfortable beds.Good sized room. Toaster, microwave and electric jug with plates, mugs and cutlery made it easy to prepare breakfast

Friendly staff. Good customer service.

Suited our purpose for nearby Saturday conference

Good motel, convenient for Auckland. A little tired but still a good place to stay.

A great stay. Location very good. Everything was a great stay. Thanks Off Broadway Motel

Great location. Free parking. Comfortable room

Adequate for a business trip. For the price I paid I would shop around

We were caught in the extreme rain and flooding in Auckland. Our original hotel was flooded. I used Expedia to find Off Broadway Motel as a same day alternative. Even though the motel also had some water damage it had rooms above the flood. We walked to the local shopping center and had a delicious dinner that evening. After a good night's sleep we checked out of the motel and went to wait at the airport. Very grateful that we had a place for that night.

The service at this motel was exceptional. Nisal was wonderful in helping my elderly aunt and uncle through their stay during the airport disruption. He made them comfortable and at ease, and his help went way beyond what would normally be expected. We are so grateful to the Off Broadway management.

Quite clean with modern amenities. Good location, covered parking which is great with convenient in and out access. Enjoyed our stay

Great stay. Large room. Friendly staff. Quick walk to Newmarket shops.

Knowledgeable and friendly owner of points of interest in the local area.

Perfectly adequate accommodation handy to Newmarket.

Very quiet and clean Staff helpful and kind Great stay - will definitely be back

Convenient to motorways. Clean unit. Value for money.

Good value here.

Used Off Broadway as a base while our son was in Mercy Hospital for an operation. Convenient location and the free parking were a god send. The staff were friendly and helpful and the room although dated was great. Only issue was the awful pillows. Overall a great stay for the price.

Excellent staff, very friendly.

Ok

Location was good, walking distance to Westfield shopping. Comfortable room with views over motorway and surrounds. Would have been a great stay if TV was working (3 nights without tv made it a long stay)! Management had no replacement tv, and no idea when repairs to tv would be made. Happy to stay again when all amenities are available. Good room service.

Loved our room. Beds were very comfortable, patking easy, loved it.

Clean and private, really enjoyed my stay here. The lady I dealt with was just lovely, efficient, warm and helpful. Appreciate the free parking, thorough cleaning service and the unlimited wifi. Will definitely stay here again

N/A

Good Stay

The room was very clean with lots of space. Great views from top floor over Newmarket.

Bit tired looking on the outside but room was very clean and comfortable. Very handy to New Market

Bedside light didn’t work & no bath mat

Location was great. Staff were friendly.Room was clean and the view was lovely.

Shabby and didn't live up to the photos poor corridor lighting and poor carpet condition

We were happy the manager could check us in before noon, with no warning from us. Our room was very clean, very good fixtures and a comfy bed. The only concern we have is with security. The front door is propped open and it seemed to us that non-guests were wandering the hallways.

Stayed in unit 15, which was fine. Overall a good average experience.

Very helpful staff on reception , happy to give us a late checkout, extremely comfortable bed, quiet,clean, nice little balcony with view over area, a little trouble working shower over bath, but definitely stay there again.

POSITIVES: Although previous reviews are not so good. We had a good night. Stayed there fir the All Black game. Staff was helpful when directing us to tge train station and was very informative. Gave warning that it may be noisey later at night that was good. Beds were clean and comfortable. Good location for our purpose. Was suprisingly quiet at night. We did enjoy our stay. NEGATIVES: The fan in the bathroom was noisey as if it was going to blow up. Air con heater was not working. Elevator needs cleaning fingerprint marks on everywhere and bugs in the lights. Maintanence needs attending to.

Hotel close to everything

Nice hotel comfy beds. Stayed in a large studio which was spacious for my daughter and I. Needed our tickets to the rugby printed out, It was no trouble for the staff to print out, no problem at all. Free parking and free WiFi which worked really well. The tv stations didn't match up to what was listed on the form, not great reception on some channels but it didn't matter too much. Bathroom needs a bit of an update. I recommend this hotel to everyone.

Good location to Newmarket, shops and restaurant. Easy access to the motorway for airport and Auckland. Staff very helpful and kept the premises very clean.

Good stay overall, broken coffee percolator. .................................

Well appointed and spacious...parking bays very tight.

Large room close to shops

Clean large room , helpful staff , good price Will be back

Great location

Great location We had another 2 night stay - first night 2 towels 1 facecloth —- 3 people ? No milk! 2nd night - no facecloths no coffee- staff really need a check list to ensure they are servicing the rooms correctly

Good enough

Places is a dump

Clean and Comfortable

Stayed on the third floor. Room was clean and bed comfortable. Well equipped kitchenware- crockery, cutlery, fridge. New furnishings in bedroom. Bathroom a bit dated but functional. On site parking. Convenient location.

No complaints about the motel. Very clean and staff were very courteous and obliging. The locality of the motel is great. Would definitely stay there again

Courteous accommodation

Very convenient for attending show at Spark Arena

Off broadway

Great area, comfortable room which was clean but smelt really strongly of cigarette smoke when I checked in. Would recommend having specified rooms for smokers and stipulating non smoking in other rooms. Also the toilet paper roll holder was broken and bathroom skink cracked and dirty looking which would be simple things to fix. Staff were polite and friendly. Overall would give them 7/10.

freezing cold

Heat pump is in the room but we have to turn off the heat pump during sleeping. My family was freezing cold n couldn't sleep at all that night as no other heater. It was terrible night.

Rooms need a lot of up grading or tidying up

Although the toilet had a seal across it indicating that it had been cleaned there was a surprise on lifting the lid. The TV had sky but only a couple of channels where clear the rest were very static. There was a very bright light outside our window that no amount blind adjusting seem to be able to block. In general just needs an up grade.

Perfect position

We were attending the Adele concert so accommodation at a reasonable price was scarce. We were thrilled with this hotel as it was a 5 min walk to Newmarket shops and only a 20min drive to Mt Smart stadium. On top of that it had a queen bed and a single bed in the room which meant my daughter and I could share the room. We also had a balcony, cooking facilities and nice big bathroom. The beds were very comfy and there was free wifi. Some tiles in the bathroom were a little tired or broken but really that was nothing as everything else was perfect for us. As we were on the 3rd floor it was also very quiet. So easy to get to Mt Smart stadium as you just go along Broadway and avoid the motorway and crowds. Happy to recommend.

Good being situated so close to town.

Good being able to walk to town to restaurants, shops and cafes.

no real problems

Motel was fine and reasonable value. Staff very pleasant. Only problem was floor drain in bathroom a bit smelly, told staff about this.

Older Style Hotel but Excellent Location

The style of the hotel is not modern but the facilities are well maintained and clean with spacious rooms. A very short drive away from the Parnell restaurant area. Good bus service to the CBD about 150m from the hotel. It is on a direct route to the airport.

Pleasant recovery from eye surgery

Quite expensive for what is on offer and the wi-fi is a nightmare as it keeps timing out & you have to keep re-entering a 14 digit password, but it's handily located for Auckland Eye Clinic and close to lots of shops within easy walking distance

Fairly central, but a bit tired and noisy.

Check in was fast and the room was ready, so no worries there. The room came with crockery and cutlery, which was a bonus. However, the room had a funny smell to it and I could hear the guests speaking and walking about in the room above. The seals on the windows were worn and that let traffic noise in. The shower leaked a bit. Parking the car was tight. The room was air conditioned, which was nice. I struggle to see where the "4 star" rating came from.

Clean functional room with good parking

Good size room with en-suite and balcony. Good facilities (tea, coffee, microwave, crockery/cutlery). Clean white towels. Clean white linen and plump pillows. Free wi-fi. Channel #10 on TV was CCTV of the parking. Helpful proprietor.

Fabulous little secret

Codes for wifi didn't work, tv channels in both rooms were mixed up and did not match hotel guide, the place was wonderful, private, clean, just the tops of the bathroom walls need a wipe with janola, as the mildew was just appearing, very easy to access from motorway and to motorways we will definitely be repeat customers, the reception, owners were very friendly and helpful A+++ an absolute must stay !!!!! Thank you to our hosts

Excellent accommodation in Neemarket

Everything was great. Couldn't have been better.

We had some issues with the room, having a bit of a smell, but the owners changed this immediately for us. Unfortunately the second room had some issues with a toilet that wouldn't flush and stained sheets on the bed (albeit clean). However this was all sorted straight away and the owners went out of their way to help us and make sure we were comfortable. We were very impressed with how they looked after us. Would definitely stay again, simply because of their superb customer service.

a budget type hotel with above average price

very average room, but the highest price among the hotels in the same area. I would call it budget type hotel.

convenient but ,looking a little tired

Stayed at a number times over years .Staff obliging but slight tired feel about motel. Is convenient near New Market. Car parking is tight

The place is looking tired now and is in need of an update!!!

If you don't need the location don't go.

The rooms was downright uncomfortable and the conditions were tired. The only real advantage is that it is in walking distance of Newmarket and for a hotel in its location the price was OK.

Very light, clean room.

Nice to be able to open doors onto a deck for clean fresh air. Excellent water pressure. Quiet surroundings. A very clean, fresh room. Only one problem. There was nowhere to put dirty dishes. No sink or bench space. You would have to wash dishes in the hand basin. Where do the cleaners wash the dishes? Just wondering.

Below average

Arrived 10pm. No towels in room. No dial 0 to reception. Very dated facilities.

An internal roo, no ventilation,dark,musty,won't bother staying there again

Rooms a bit shabby with broken fittings.

Pretty average all around. Some fittings and door locks broken. Didn't change towels. Pretty disappointing at $250 a night.

The windows lock didn't work leaving it to be opened from the outside. The cleaning staff were knocking before check out time. Extremely noisy from upstairs rooms, could hear them walking about and going to the toilet.

Offered upgrade when I arrived which was great. Parking on site do ver handy and no extra charge.

very friendly staff. room is very spacious and the best thing was the air conditioning! Even some expensive hotels I've stayed at had really low power air conditioning but this motel was amazing. perfect for a hot summer's stay

Not value for money

Motel is conveniently located, but we found it wasn't good value for money. Due to vacancy rates in Auckland, motel increased their pricing to $206.50 per night. We found several occurrences where the price didn't match the service. There was a brown coloured mark on the light-switch next to the toilet when we arrived, and wasn't cleaned off during our stay. There was no bar of soap in the bathroom for hand washing. That arrived during room cleaning the following day. Bathmat taken away, but not replaced and no spare towels provided, so had to request a bathmat. None available, so given towels anyway. Didn't find any of the equipment of a quality you might expect in an accommodation provider asking for $200 per night - for example, hair dryer was grubby looking, low powered unit that kept overheating. On day of check out, the staffer saw us with our bags on our way down stairs to reception, and only headed down to reception herself after we rang the bell, she seemed happy to keep us waiting. It was disappointing that basic customer service was lacking, particularly for the pricing of the stay.

Very Pleasant experience. Staff were friendly and the free wifi was a bonus

It was OK but don't know how it can be rated 4 stars?

Easy to find, good parking. Pleasant staff. Very cold night when I arrived and heat pump didn't work. Staff did promptly bring me a portable heater. No electric blanket. And mirror was dirtily smeared and floor didn't look vacuumed. Disappointing for the cost.

Key wouldn't work so had to go to office each time for staff to open the motel door. Not satisfactory when back and forth to Mercy Hospital.

Handy Mewmarket location

Here on Business with major client located in Newmarket. Also close to Olympic Pool.

Great location

I love staying at Off Broadway Motel. The location is perfect for Newmarket shops, the motorway and direct routes to Kyber Pass and Manukau Rd. Having stayed there a few times now, I know what to expect and what I do and don't need to take in my bag. The proprietors are friendly and helpful.

Surprisingly good

A very comfortable experience with friendly staff. Good value.

Disappointing stay for $ value!

Disappointing - expected far better. Not a towel in the bathroom, not a staff member in sight when I departed even though I waited. 2nd floor room - bed reasonable, a little city noise. Selected as a Mystery hotel gift but wouldn't be reluctant to return.

Facilities: Very Comfortable; Value: Affordable; Service: Respectful, Friendly, Courteous; Cleanliness: Pleasant;

Expectations met

A great location with surprisingly little road noise given the close proximity to the motorway. Rooms were nice and big, certainly value for money.

Comfort and Convenience

Booked for a two night stay in January, good location not far from city centre and easy access to other parts of Auckland. Clean and tidy rooms but in parts some minor maintenance could be done to further enhance the overall experience. Nice not to have to pay for parking. Area is quite and easy to get a good nights sleep. Only let down is the breakfast options, we tried it once and found it to be well below par and dies not reflect it's 4 star rating.

Motel of choice

great motel,right in the hub of things. quick and close entry and exit off the motorway. Friendly, efficient and helpful staff, iron was broken but a new one was delivered straight away. We would definitely stay again.

Very disappointing

This is an old property with minimal facilities. It is false advertising to rate as a four star

Facilities: Tired; Value: Moderate; Service: Sufficient; Cleanliness: Clean; Good off st parking

Great location

Very clean facilities & made us very welcome right from the time we checked in. Welcome drink added a nice touch.

Centrally located quiet motel.

Friendly reception, but facilities are tired. Bathroom floor had not been washed, littered with long black hair. Disappointing.

Comfortable and well positioned motel.

Comfortable bed, spacious room and close proximity to all that Newmarket offers. Very approachable staff as well.

Facilities: Modern; Value: Affordable; Cleanliness: Beautiful;

Facilities: Nice ; Value: Acceptable price; Service: Basic; Cleanliness: Beautiful;

Facilities: Basic; Value: Average price; Service: Sufficient; Cleanliness: Lacking; Parks are extremely small and hard to get into, room was nice but hotel in general is dated and definitely not 4 star as stated.

Facilities: Home away from home; Value: Fantastic; Service: Outstanding; Cleanliness: Spotless; Central Location

Facilities: Nice ; Value: Affordable; Service: Professional, Courteous; Cleanliness: Immaculate;

Good

Good fair priced accommodation.

Great Location

Quite nice, probably due for a bit of a renovation.