Odalys Résidence Prestige Isatis
8.4

Excellent

93 Guest reviews

8.4
Excellent
93 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service8.2/10
Comfort8.2/10
Condition8.4/10
Neighborhood8.4/10
Amenities8.4/10

25 Chemin de Saint Roch, Les Tines, Chamonix-Mont-Blanc, France. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
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Hotel Description

With a stay at Odalys Résidence Prestige Isatis in Chamonix-Mont-Blanc (Les Tines), you'll be within a 15-minute drive of Aiguille du Midi Cable Car and Aiguille du Midi. This golf residence is 0.4 mi (0.7 km) from Brevent-Flegere Ski Area and 0.9 mi (1.4 km) from Chamonix Golf Club. Make yourself at home in one of the 68 guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves, and cribs/infant beds (surcharge) can be requested. Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Pets allowed

Maximum number of pets per room 1

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 5:00 PM
Check-in by: 8:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property uses a professional cleaning service
  • Contactless check-in is available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 500 per stay
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • The property is professionally cleaned.
  • Contactless check-in is available.
Special Instructions
The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds and high chair
  • This property accepts credit cards, ANCV Chèques-vacances, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 16 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Transportation services

Other

Elevator

Hiking/biking trails nearby

Ski storage

Breakfast available (surcharge)

Laundry facilities

Multilingual staff

Front desk (limited hours)

Mountain biking nearby

Steam room

Sauna

Number of outdoor pools - 1

Free self parking

Free ski shuttle

Wheelchair accessible – no

Hotel reviews

8.4
Excellent93 Verified Reviews
warning-sign.svg
Cleanliness8.4/10
Service8.2/10
Comfort8.2/10
Condition8.4/10
Neighborhood8.4/10
Amenities8.4/10
8/10
Excellent
CHUNG LING, 25 May 2024
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Nice apartment! sufficiently clean. Highly recommended

6/10
Fair
Alex, 02 Jan 2024
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Positives: Staff are fantastic, place is very clean, transport links are great. Negatives: very noisy, rooms facing the road is almost impossible to sleep due to people arriving all night and the noise from the road through the windows and balcony door.

8/10
Excellent
Philip, 28 Aug 2023
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Ok for 1 night

The hotel was ok and fine for 1 night, we wouldn’t have wanted to stay longer. It was a bit grubby in places and the bathrooms would have benefited from some mould spray. We had a dreadful nights sleep, the mattress was so thin, there were no spare pillows. Also the room was incredibly hot and as we were on the ground floor we couldn’t leave the patio doors open, for safety, and there were no windows to open. The electricity went off during the night when our youngest went to the toilet. Breakfast was ok but very over priced. The pool was nice, but freezing, and the whole pool area could do with a good clean.

2/10
Poor
ABDULRAHMAN, 25 Jun 2023
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I found hair pieces on the corners of the room. Also i was charged extra for cleaning service that I expected to be part of the booking charge.

8/10
Excellent
Emile, 31 Dec 2022
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I liked the location. I didn’t like the fact that it’s very hard to get food at night…

8/10
Excellent
Mihai Cosmin, 26 Dec 2021
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Pleasing Experience

It was great overall, breakfast was delicious. The only thing I didn't like that much was the limited towels they gave, and asking 8EUR for an extra set of towels, and also the small bedroom was REALLY SMALL - for 2 kids not for 2 adults, which I didn't know. But overall OK.

10/10
Exceptional
Aleksandra, 22 Sep 2021
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We stayed for one night during September when having a break from TMB due to bad weather and I could not fault the place. Super friendly and helpful reception staff. They allowed us early check-in, helped with ordering bread delivery. Laundry facilities on site, comfy and clean apartment, nice pool area. We were well rested to continue on TMB. Thank you!

8/10
Excellent
Carol, 09 Sep 2019
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Excellent apartment, perfect location Free bus and train service throughout the valley. Lots of walks direct from apartment. Will return.

10/10
Exceptional
Verified traveler, 04 Aug 2019
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Great location, pool and plenty of space. The staff were incredibly helpful and friendly, nothing was too much trouble.

8/10
Excellent
Ursula, 04 Aug 2018
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Nice Appartement Hotel

We had a 2 sleeping room Appartement. It is equipped with everything necessary, the staff is very helpful and nice. Some Appartements have a view to the Mont Blanc. Located outside of Chamonix, but can easily be reached by bus (every 30 min) or train (every 60 min).

8/10
Excellent
Raz, 08 Apr 2018
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nice new clean hotel

Very clean, good hotel. Good location. Staff are a bit rude, but generally ok. This is a self catering apartment rather than a hotel. Be prepared to clear out your own rubbish and clean room at check out. Ample underground parking included. During our stay, the Jacuzzi was not working, but the swimming pool was warm and great.

8/10
Excellent
Verified traveler, 22 Mar 2018
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Nice new hotel, still working out a few kinks?

We had a nice short stay - very nice location close to both Chamonix village and Grand Montets (<4 mins drive) - new hotel so everything was really clean. Beds very comfortable, lots of room, and a great view. Indoor/outdoor pool was very nice. Seems like they are still working out some details - website said that there is a spa, but turns out not really, was a big hot tub in a room that simply didnt have any water in it, and we were told it was broken, but not until after they signed us up to use it (with a fee, of course). Seems like there was a lot of nickel and diming - charge to use hot tub room or exercise, for coffee in the apartment, things that seem like they should be included at the price. A suggestion would be for them to have simple things like salt and pepper, or cleaning sponges, little things that would just be nice to have without having to buy when you rent an apartment for a few days or a week. They inspect the room before checkout - was odd. Staff was very friendly and helpful. Overall was very comfortable and nice - and we hope they figure out a slightly higher level of elegance for the price.

4/10
Poor
J, 05 Feb 2018
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Very bad

I asked for 4 single beds but was given a double bed and 2 single beds though the 4 single beds option was what I chose online. Spa and other sauna amenities are shown on the website but was told that these have to come at an extra charge at the reception. They don’t help to clean the room but charge 4 euros per towel if I needed a replacement. Try to avoid this place at all costs.

2/10
Poor
Chris, 19 Jan 2018
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Nice building, bad service

The hotel did not answer the phone when we required our reservation be modified. We tried to go through Expedia and got stone-walled there as well. Very bad start to a very lukewarm experience. Hotel was new, and staff seemed very new as well. Bad service, long and awkward check in, did not have answers and even gave out incorrect information. Met a very hostile front desk assistant who yelled at me for trying to use the coffee machine. The sauna cost extra and the hot tub was a luke warm pool. They make you reserve a spot but then let anyone down anyways. They charge a premium for certain hours which was totally absurd. A formal complaint lodged with the manager went nowhere. I would not stay here again nor recommend it to anyone.

10/10
Exceptional
Verified traveler, 15 Jan 2018
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Beautiful Hotel, excellent staff, fantastic stay

We are a family of 4 and needed an unexpected stay, booked this hotel and were very pleasantly surprised, the rooms where amazing (2 bedrooms, sitting room with kitchen, bathroom and wc). Although it is outside direct reach to any ski-slopes, shops or restaurants, the bus and train stop on their doorstep and it will only take 5 min to Argentiere or 10min to Chamonix. It was more convenient than expected. The staff were amazing, patient and had a lot of information. It was clean, fresh, modern and quiet. Our kids had no problem falling asleep in this hotel. Although there are no dining facilities in the hotel apart from breakfast, the staff were very helpful in advising where to go. Buy some shopping on the way up and you will be sorted, also Argentiere has supermarket for further needs. We would definitely recommend this Hotel to other people.

10/10
Exceptional
Verified traveler, 26 Jul 2017
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A great new Apartment hotel

A brand new apartment hotel, the apartment with a small kitchen fully equipt , has a nice terrace with a view to the mountains . At the hotel there is a small heated swimming pool and a small spa and a children's club . A great place for families with children . Notice that you have to leave the apartment clean or you will be charged for cleanup

10/10
Exceptional
Florian, 26 Jan 2025
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Très bien

Très bien

8/10
Excellent
BRAS, 26 Jan 2025
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Sympa

10/10
Exceptional
Marcus, 18 Jan 2025
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Christmas ski trip

Superbra hotell i Chamonix. Lite utanför men bra transportmöjligheter med buss och tåg till alla kabinbanor. Härlig frukost. Mkt rent. Härlig utomhuspool som tillät snöbad.

8/10
Excellent
Marco, 05 Jan 2025
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La nostra esperienza all’Odalys residence.

Eravamo in famiglia quattro persone ed eravamo venuti lì a sciare una settimana è stato molto confortevole tranne forse per lo spazio un po’ ridotto e però per i mezzi era molto buono perché consentiva gratuitamente i biglietti del treno. Però si consiglia di non arrivare prima delle cinque perché non viene data la camera.

8/10
Excellent
Tommy Hans Christer, 27 Jul 2024
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Friendly staff, neat and clean. Nice pool.

8/10
Excellent
JEONGYOUNG, 14 Jun 2024
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가격대비 가성비 최고의 호텔

가격 대비 가성비 최고의 호텔입니다. 커피 캡슐은 한번만 채워 주는 점이나 쓰레기 및 청소를 해야하는 번거로운 부분이 있지만, 가볍게 음식을 해서 먹을 수도 있고, 무료 주차나 무료 와이파이를 제공하고, 샤모니에서 사용할 수 있는 교통권을 제공하는 점은 훌륭합니다. 전반적으로 친절하고, 시설도 깨끗하고 샤모니 시내에서 기차로 2 정거장 차이로 가까운 편입니다. 다음에 다시 샤모니를 방문한다면 고민없이 선택할 숙소입니다. 강력 추천합니다.

10/10
Exceptional
Bernard, 22 May 2024
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Séjour au TOP

Du début à la fin, notre séjour c’est très bien passé. L’accueil au top, l’appartement très propre et très confortable. Nous avons pu profiter de la piscine. La résidence est proche de la gare où nous avons pu prendre le train/navette pour nous rendre à Chamonix ainsi qu’à nos différents points de départs de randonnée… Nous recommandons !!!

10/10
Exceptional
Philippe, 25 Apr 2024
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Personnel à l'accueil au top logement très bien et belle piscine

10/10
Exceptional
Verified traveler, 03 Feb 2024
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Wir kommen gerne wieder.

Wir waren eine Woche hier und sind sehr zufrieden. Die Tiefgarage ist sehr praktisch. Pool und Sauna sind super. Der Steinboden war ein bisschen kalt. Hier würde ich dem Hotel empfehlen „Hausschuhen“ zu verteilen. Das Personal ist sehr freundlich. Das Bett war für uns leider zu hart.

10/10
Exceptional
Lazaro, 10 Oct 2023
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Beautiful hotel near the city center.

8/10
Excellent
Damaris, 01 Oct 2023
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Komfortable Unterkunft an super Lage

Online-Check-in war sehr effizient, Code fürs Parking sowie Zimmernummer wurden am Anreisetag per SMS mitgeteilt. Die Wohnung und auch die Küche ist gut ausgestattet. Die Lage direkt neben dem Bahnhof und einer Bushaltestelle ist perfekt für Aktivitäten in der Region. Der Pool ist etwas klein, mehr zum Planschen als zum Schwimmen.

8/10
Excellent
Giorgio, 28 Sep 2023
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Buona struttura anche se da migliorare nelle finiture degli appartamenti. buona accoglienza e eccellente personale alla reception.

8/10
Excellent
Kristina Annett, 26 Sep 2023
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Zentrale Lage, Brötchenservice, mit Hund super

10/10
Exceptional
Nadejda, 02 Feb 2023
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On a passé un très bon séjour, et on va revenir avec plaisir le prochain fois.

8/10
Excellent
Juergen, 17 Jul 2022
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Ideal zum Wandern am Mont Blanc.

Schönes Appartment mit kompletter Küchenausstattung. Leider etwas laut, weil das Zimmer zur Durchgangsstrasse lag und Fenster nicht schalldicht waren. Klimaanlage vorhanden, aber mit Geräuschentwicklung. Schöner warmer Pool, leider nur bis 19:00 Uhr. Wellness kostet extra. Lage ideal zum Bahnhof max. 2 min mit schneller Bahnverbindugn in das gesamte Tal.

8/10
Excellent
Verified traveler, 05 Jul 2022
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Alles super. Nur leider keine wallbox für Elektroautos. Pool nur bis 19:00 offen. Kommen gerne wieder.

8/10
Excellent
philippe, 02 Jan 2022
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Chamonix super séjour

Nous avons passé un très bon moment Près des pistes le bus devant l’hôtel

10/10
Exceptional
Peggy, 15 Aug 2021
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Très bon séjour

Résidence récente bien équipée. Un peu éloignée du centre de chamonix, mais très accessible avec le train et le bus. Parking en sous sol, wifi efficient et service de boulangerie le matin bien pratique. Le personnel est très aimable.

10/10
Exceptional
fabrice, 25 Jul 2021
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Magifique sejour Bien situé pres des transports en commun. Bel appartement bien équipé Belle piscine avec vue sur les montagnes Petit bemol : trop de monde à la piscine

10/10
Exceptional
Vanessa, 05 Oct 2020
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Super place je recommende a tous.

10/10
Exceptional
Aline, 23 Sep 2020
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Accueil excellent, chambre très propre et agréable. Bonne situation géographique.

6/10
Fair
Lasse Vilhelm, 23 Feb 2020
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Kommer nok ikke tilbake

Hyggelig betjening og imøtekommende. Rommet ser klart bedre ut på bildene enn i virkeligheten. Meget harde senger. Om du har ryggplager bør du ikke bestille her. Du leier i praksis en leilighet som du må ordne selv. Ikke eksisterende Wi-Fi som er poengtert ved flere andre anmeldelser. Dette burde være selvfølge i 2020!! Vedrørende kjøkkenutstyr mangler det ex stekespade og stekepannene er skjeve. Fint vedrørende parkering og skibod. Lett iht kommunikasjon til bakker og by. Kan bestilles baguetter til egen frokost i resepsjonen. Obs: du må selv vaske etter deg og ha inspeksjon. Dette burde vært inkluderende i prisen.

10/10
Exceptional
Hanne, 06 Jul 2019
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Skønt sted

Fantastisk sted, dog lidt larm fra vejen.

8/10
Excellent
Verified traveler, 31 Mar 2019
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Chambres modernes et propres, déjeuner bon également. Piscine très agréable. Penser à prendre des chaussures et un peignoir pour aller à la piscine car l’hotel N’en fournit pas et il fait froid dans le couloir. L’alarme incendie s’est enclenchée à 5h du matin...fausse alerte heureusement, mais du coup c’etait moyen pour le repos de nos jeunes enfants et nous-mêmes...! Lors du check-out j’ai demandé s’ils allaient faire un geste, car aucune explication ni excuse ne nous ont été données sur cette alarme et le réceptionniste m’a dit qu’il fallait parler avec la direction. J’ai évidemment accepté, et le responsable n’était pas très content de la demande, me disant qu’il préférait des fausses alertes plutôt que tout l’hôtel brûle (je ne vois pas très bien le rapport avec ma demande)... il a néanmoins fini par nous offrir un rabais de 50% sur le déjeuner, c’est au moins un geste de principe. Dans l’ensemble très bien pour notre groupe de 13 personnes et nous y retournerions.

10/10
Exceptional
Verified traveler, 03 Mar 2019
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on a beaucoup aime la residence, pratique parking au sous sol. les enfants ont adore la piscine. le personnel est gentil. on recommande.

8/10
Excellent
daniele, 03 Mar 2019
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Bel soggiorno. Tornerei nuovamente

Bel posto, nuovo nella struttura e negli arredi. Unica pecca, spazi non perfettamente organizzati

10/10
Exceptional
성환, 28 Jan 2019
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만족합니다

아주 만족합니다. 콘도형태로 가족단위 여행에 최고입니다.

10/10
Exceptional
marion, 17 Dec 2018
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Appartement conforme à la description, propre et fonctionnel. Très bien situé, la carte des transports en commun gratuite est une très bonne surprise! Seul petit bémol, la soufflerie de la piscine empêche de profiter pleinement des 30° de l'eau...

8/10
Excellent
Verified traveler, 15 Oct 2018
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dommage que les arrivées soient qu'à 17h. Du coup notre séjour n'était qu'une nuit.

8/10
Excellent
Jean, 16 Jun 2018
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Emplacement un peu décevant , entre la route (sur la route) et la voie ferrée alors que l'environnement semble calme sur les photos . Mais moderne , confortable , appartements de bonne taille , piscine et proximité ( moins de 100 métres) des bus et du train de la vallée de Chamonix ( gratuits avec la carte d'hôte ) , mettant Chamonix à moins de 10 minutes sans prendre la voiture .

10/10
Exceptional
Verified traveler, 28 May 2018
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Bien sauf le lit

Prestations de qualité avec un bémol pour la literie !!!

10/10
Exceptional
Verified traveler, 06 May 2018
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Au calme jolies prestations

Très agréable résidence une première avec Odalys l accueil et le confort ont été très appréciés!

8/10
Excellent
Jesper, 01 May 2018
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Good quality hotel

We stayed for three nights for end-of-season skiing in late April 2018. Good, well-equipped and clean apartment. Nice pool area and breakfast (at an extra fee). Very friendly and attentive staff. Very good parking facilities under the hotel. On the negative side, the free wifi had poor reception in our room and 4G service was not very good either, so internet connection from the room was not that good. All in all, a very enjoyable stay.

8/10
Excellent
Verified traveler, 27 Apr 2018
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Séjour agréable

Résidence neuve, propre. Appartement 2 chambres idéal pour 4 personnes (2 couples) mais petit pour 6. Demandez un appartement côté "Montagne" car nous avions un appartement coté "route", et il était très bruyant une fois la baie vitrée ouverte. Piscine très agréable, chauffée à 30, idéale pour notre bébé. à 5 minutes en train (gratuit) du centre de Chamonix.

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