Oasis Inn

6.0

Fair

695 Guest reviews

6.0

Fair

695 Verified Reviews

Read all reviews

Cleanliness6.2/10

Service6.4/10

Comfort6.0/10

Condition5.6/10

location7.4/10

Neighborhood6.0/10

Quality2.0/10

Value5.0/10

Amenities6.0/10

Had a reservation for this property and they did not inform me ahead of my stay that it was no longer open for business. Had to search for a new hotel.

Never mentioned anywhere that this is a COVID MOTEL! After we checked in there was “shelter in place” workers everywhere and they were extremely rude. They would not let us or our visitors in and out of the hotel without harassing us about our reservation. We had 2 rooms paid for but only were able to use one due to these WEIRD AND CRAZY rules that were, once again, NEVER MENTIONED! We ended up leaving early because of how HORRIBLE it was. DO NOT STAY HERE!

The Hotel has converted into a program shelter, They did honor the reservation that was made before the conversion. No maid service during my 3 day stay.

It ws very good.

Everything was great just didnt have a mic

Everything that could be horrible is here.

Skid row with bum fights is what youll see. This property claimed they list our reservation when in reality they were only accepting vouchers for the homeless. It says right on the frint door, Closed to the public. Do not recommend.

I have Stay in the past in this hotel I knew I was not the best but this tile was all bad the rims were so bad not clean the heather was broken and the weather was cold outside. Had to ask for a portable heather twice. Also they were questioning my guest when having visitors. They had a shelter going on some type of program and they did not tell me that when I made the reservation. I would never stay in this hotel again.

They over charged me and havent refunded

Terrible experience!!!! No AC in the room! Only heater is working and it’s summer time! Kids can’t sleep! Not worth the price that was charged! They can’t provide an electric fan! Parking is terrible too!!!

The air conditioning didnt work but that was about it

Don’t get stabbed

I thought I was going to be stabbed, mid way threw the night there was a lady of the night demanding her pay

Modest motel in a busy area

The Oasis is a modestly priced choice in the Civic Center area. The rooms are clean but the beds soft and room furniture shaky. While convenient, with parking, the area is beset by homeless encampments so you need to be prepared for occasional outbursts and to step around obstructions on the sidewalks. Right now (Feb 2020) there is some construction nearby so expect trucks and crews and beeping starting at 7 am. It seems the Oasis is used for foreign student programs (Basecamp), so there is an international hostel flavor. There were ants in the bathroom, but I have them at home, too.

This is just a sleeping place. Was too expensive in comparison to quality. The guy working in the front desk was nice but facility is like a old motel.

Does The Job

The stay at the Oasis Inn was comfortable and just what we needed. Short walk to Bill Graham Civic Center if that's the location you're headed to. Just unfortunate that they do not have microwaves or fridges in the their rooms. Other than that it does the job!

Room was clean but no fridge was a disappointment.

Great location, reasonably priced, great staff...quiet for the location.

Quiet, big, and clean room. Just need to avoid some area while walking to the Union Square.

Reasonable budget stay

I had quiet room with no disturbance from the street, and it is a healthy walk away from the Moscone Center. The room could have been cleaner. The shelf above the luggage rack was dusty so that I couldn't use it for clothing. The neighborhood is not a nice one of San Francisco.

There is a reason why this is a budget hotel. I wasn't expecting much, but when I arrived, half of the floor in the room was soaked (with I'm hoping rain water?), with burn holes in the carpet and what looked like some abstract art in the curtains from someone rubbing their makeup off on it. The room wasn't cleaned before I arrived, as there was still lipstick smeared on the table and stuff on the floor. The heating/cooling also was not functioning, it was just heat all the time. Luckily you could turn it off and it was cool enough that I could deal without it and was only here in the evenings.

Oasis Inn basic motel that gets the job done.

It was fine. The planted courtyard was cute. It did offer a nice retreat from the surrounding area which can be a little rough. It's a basic 2 star motel that gets the job done, so it met my expectations. My room had a decent sized mini fridge, which was a nice surprise. Front desk staff was friendly. The wi-fi worked reliably.

Okay

stayed at the hotel for a week. Relatively close to the union square. Easy to move around with bus or by walking. The neighborhood isnt that great but nothing happened while i stayed. Anyhow, overall it was okay but probably ill spend more money next time visiting sanfrancisco.

It was in a pretty rough area, From my window I could see homeless people and at about 4am every morning someone dragged a dumpster across the lot.

For a city hotel and for the price point this hotel provided everything needed for my business trip. Bare bones and basic on amenities but wasn’t a consideration on my trip

All good. Je

Got lucky with a decent room, 308. Was nervous about bed bugs considering old mattresses were still in the garage. Garage is gated but there was evidence of broken glass on few spots. Overall just ok would not stay here again just because of location. Streets are filled with homeless tents and smells terrible. AC in the room will not activate when it's colder outside and opening the windows won't do cuz noise level and stench is terrible. Vending machines out of stock was annoying

Do NOT recommend

This place was horrible. Everything about it was bad. I am not a picky person when it comes to hotels. I’ve stayed at 2 star motels many times before. This place had a bad location. There were so many homeless people outside. And it smelled like urine and feces. The hotel room was old. The phone was old, the bed was old, the curtains, chairs, bathroom, everything. Even the faucet, both sides were labeled cold. The bathroom was super dirty. The side of the bathtub had this brown gunk splattered on it. We called for a cleaning and no one ever came. The shower curtains looked like they weren’t changed after the last stay. There was mold in the shower too. There was no phone book to call the front desk. And there was no central AC! The only new thing was the tv. Other than that, everything else was bad. I’ve never stayed at a worst place than this. I won’t be staying here again. I wouldn’t recommend it for even short stays. Spend the extra $50/night to stay at a little nicer place. This was not worth $150/night.

Surprise

The place was surprisingly very nice. Patio courtyard is the middle had BBQ pits and ornamental lighting and a lot of foliage. Room was a little outdated but very clean.

I could not park my vehicle in the parking structure due to the low clearance.

AC didn't work. I informed the front desk and they said it would be checked, but it didn't happen. Had to open the window and deal with the outside noise. The carpet in the room looks like it's been there since they opened. Our last night someone pulled the fire alarm, but it was a false alarm. Will never stay there again.

Noisy

We stayed at the Oasis for 3 nights and wish we hadn't. The noise from outside is deafening and kept us awake. If you shut the window, it was too hot. The staff were polite and they have a lift, so getting cases up to the top floors is not an issue. Carpark is secure, which is why I picked it in the first place. There are a lot of homeless/crazies in the area, but to be fair there are loads all over the city. I would suggest staying there for a single night would be fine if you're a heavy sleeper.

e little oasis in the heart of the city.

Nice little gem in the heart of San Francisco. Not a five star luxury hotel. But, a safe and affordable place to stay if your visit is short.

I really enjoyed the “oasis” theme of the hotel. Beautiful waterfall scenery just added a nice level of comfort. Location was perfect! The beds were very comfortable! I would definitely stay again

Good costumer service

Great Costumer services, bed was very uncomfortable, no coffee maker, no fridge, lots of stains on carpet.

Nice and clean. I like the fact that privacy is respected. I will stay at the Oasis Inn again.

it's okay.

the room itself is great, really clean, the only downfall was no microwave and fridge inside the room, which most of the hotel has,but this doesn't have it.close to where we want to go,love that there is a free parking.and we did put the do not disturb sign outside the doorknob when we get back in the hotel everything was clean up, i guess it's useless putting out out the do not disturb sign out.but all in all, i love the stay in this place even if no AC.we have to keep the window open to keep it cool inside the room.

Not good.

The hotel was not in a good part of the city a bit dodgy. The room had a smell that was not very nice then when it was time for bed the mattress was so noisy and lumpy we only lasted a few hours then we checked out and went to another hotel.

Fridge was noisy, but for the most part the room was just fine.

Great price

Best price but dont expect any luxury features.. clean room nice amd quiet. Bring your own pillow. Theirs are not too comfy. Close to many tourist spots

Clean and simple

The room was clean and the staff was friendly and helpful whenever I interacted with them. The facility is old and run down and the area of the city feels a little bit unsafe. But it i centrally located and a lot of San Francisco is easily reachable from there. The WiFi was working well.

Very pretty common area. But no hair dryer or fridge.

Very clean! Nice outdoor garden terrace sitting are.

please dont

this is an old motel im ok with old usually but its worn out. There isnt any AC - the toilet seat has places where the wood is showing and the tub/shower combo is so old the porcelain finish is missing in spots. when you open the window the homeless encampment odor waft up to your room. the sheets are see through. the bath towels were either dirty or pemanentl stained with streaks fro others visit. The red chair in the picture was comfortable and the TV was nice.

All Right at the Oasis

This is my go-to place for staying in the City after a show. No frills hotel. You get what you pay for. Descent location, free-parking and the best shower hot water pressure in the City!

hit and miss

first night the heater was out in our room, they didnt offer x tra blankets nor discounted the room , the next day i made them swith my room

Renovated but surrounded by the homeless!

The hotel was nice and has been re-done and renovated. No breakfast of any kind is included. The gardens are beautiful. Good inside parking. A problem is that a large number of homeless people set up their tents and sleeping bags on the streets immediately around the hotel. To get to nearby restaurants you have to walk around all of the mess.

I love the place. Good customer service and the lady in the counter was polite and help me with my issues.

Below average.

The room was ok. We only needed to stay one night but any more than that would have made it unacceptable. We requested a non smoking room but the cigarette smell was overwhelming. It may have been smoked in before us or maybe the smell seeped in somehow but it made the room unpleasant to be in. Everything was just ok, definitely needs upgrades, everything was just below average. There was free parking which in San Francisco is a plus. We didn't walk around the area but it was fairly close to some local landmarks. Overall we probably would not stay there again. Not the worst but also would not recommend.

The location was perfect for our trip. On site parking is a huge plus. Our room was a great size and the bed was really comfortable. The pillows were very small and only had 3 (did not have extras in room). The bathroom was clean and the shower was hot with great water pressure. Our only complaint was that the carpet at our front door and all the way to our bathroom was soaking wet. The front desk said it was from the previous day's rain. They did not offer to move us or compensate us. They did allow us to go down to the lobby to pick up extra towels to lay on the floor. Even with the multiple layers of towels the floor was wet and we could not walk in that area without shoes on. I'd have to think twice about staying here again, but I wouldn't rule it out.

hotel in a good neighborhood. always clean and friendly staff

Very quiet and close to places I go. I can park my car and not drive it until time to leave. Clean. Staff is friendly especially the housekeeping staff. They should provide an on-site smoking area. Going outside on the street is a bit much. Should be possible without offending others.

It certainly is in need of a good cleaning, new carpet and better smelling cleaning products. The traffic noise was awful and so were some rude people slamming doors (not the hotels fault). However, no bugs and beds were comfy and clean.

Bed was okay, pillows were horrible. Overall it was an okay place. Although way over priced.

Not fancy but clean, safe, and close to activities we needed. A real plus is the underground parking.

Room was fine - spacious, clean, comfortable bed. Older decor. Neighborhood was somewhat "marginal." Hotel has secured parking (though of course they warn against leaving valuables in your car).

Cute hotel close to AT&T Park. Food, Coffee, n a store near by.

Was a nice comfortable room had an issue with not being able to open the window the staff got it opened very much appreciated,the room had to much fragrance which needs to be reduced for people who have allergies. Overall the stay was nice and the staff was very nice and friendly.

Cute, basic hotel/motel.

It wasn’t bad. All you really need sometimes is a clean bed and a shower with good water pressure. No a/c and no toiletries but that’s just all extra stuff that no one really needs. The interior court yard was quite cute and it was fine for the one night I was in town.

Better than expected

Great value for price. It's not a luxury hotel. The towels are thin, the furniture is old, there's a lot of paint, putty, and caulking to extend the life of the property. But at the end of the day, it's clean, safe, and a decent night sleep. I'd stay again.

Okay place

Decent place.

Great Find

Great go-to place for a show in the City. Cool courtyard and lounge area. Can be a little loud with street traffic so see if there's an interior room. No AC either but that's usually not an issue in the City. Highly recommend for a night or two. You get what you pay for and that's great here.

Great location, smelly room.

Have stayed here several times before. You get what you pay for--a basic room at a cheap price. This time, however, my room stunk of cigarettes. No space in the parking garage so I parked my car on the street overnight and it was broken into (back window smashed in)

check in after 11 pm. in the cold night, no hot water, and heater only has cold air. it totally break the law

Hotel clerks not very helpful. Room not clean smelled like smoke

Nice time in San Francisco

Good location one block off of Van Ness and public transportation with many restaurants nearby.

Just not worth the price. Saggy beds. Worn out chairs. Too many homeless around. Accosted by a mental person in the parking lot.

Great value for San Francisco. Well maintained with adequate garage space for cars.

nice hotel. miss a coffee machine. otherwise clean of nice.

Business

Good hotel in bad neighborhood . All basics are included no breakfast

Budget hotel near Civic Center.

Nice gall at check in. Was assigned a room that was not ready. Our next room was clean and presentable, This is an older property in need of updating. The neighborhood is a bit sketchy, with homeless people sleeping and hanging around on the sidewalks. As a result, the sidewalks and surrounding area is not the cleanest. I don't blame the property for the situation surrounding the hotel. It is the city of SF that has allowed this situation to exist and deteriorate.

No Frills, but Adequate

Small room, next to the street, very noisy, but comfortable bed, clean, polite staff. No in-room coffee, nor in the lobby. Lots of homeless in immediate area, but a few blocks away from tourist attractions. Parking is free, but process is ridiculous. On the way to underground garage, you have to leave your car and walk into office to ask clerk to push button and open garage gate - every time.

Lots of homeless around.

Convinient area

I really like this hotel. Frendly staff, free parking nice and confort beds

Good Price and Parking, But Quite Shabby.

I wanted a place to stay within walking distance of the opera, with parking. The Oasis seemed to fit the bill, and the price was very reasonable. But the room was not particularly clean--long black hairs in a clean bath towel--and the condition of the room was very battered and worn. Several lights didn't work--and nor did the little in-room refrigerator which only made a cool temperature in the freezer section when turned on to full. I needed it for medicine, but fortunately the gel packs in my portable cooler held out. The "heat lamp" in the bathroom was nothing more than an ordinary fluorescent light bulb. The foam mattress on the bed was disintegrating and was totally lumpy with a large valley in the center. Interesting holes in the wall, too. The top of the beside table was battered, as though someone had hit it with a hammer. Extra and superfluous chairs were stuck around, like they didn't have anyplace else to put them. I will not stay there again.

Really nice hotel and the downtown accessible

I've been in this hotel more than three times and this time was kind of disappointed I didn't have a shampoo and an iron. Other than that everything was okay I just trying to sleep

Close to the Opera House

My husband and I stayed at the Oasis Motel on Franklin Street in San Francisco. It is easy walking distance to Herbst Hall, the Opera House, the Asian Art Museum, Bill Graham Civic, the symphony hall and other frequently visited Civic Center locations. The room was clean, the staff friendly enough and wonder of wonders. There was enough parking. The price including parking recommends it.

Great except for tv

The only thing wrong is that they don’t have newer TV sets in all rooms., they do in some

Great Inexpensive Spot - Great for Price!

This is a great place for a night or two. You get what you pay for. Rooms aren't updated and there is no AC but the rooms are clean and there's a great common area in the middle. Best shower pressure in San Francisco!!!...seriously! Free parking can't be beat either!!!! This is my go-to place when I have a short stay and don't want to be gouged by City hotel prices.

Great stay

It’s old but clean & comfortable hotel. We got room on the 4th floor & we can see beautiful skyline of city from room. It’s great location. Shower knobs of temperature is old school & little tricky but I will definitely come back.

Nice hotel conveniently located

Stayed three nights. The parking is great - and safe.

Oasis Hotel - a pleasant surprise

The lower price hotels in San Francisco often don't have air conditioning. The Oasis Hotel is one of those. Except for a few unseasonably hot days in September, it worked well and was a pleasant surprise from the low price hotels in the Tenderloin and SOMA areas. Room was completely clean and the staff was friendly and responsive.

Cheap, convenient location in SF

I have stayed at the Oasis several times over the last few years. It is a sparse, budget motel in a great location and has free parking. The building itself is old and in need of updating. Rooms are adequate. On my last visit, the desk lamp was not working, and the shower was dirty (long hairs sticking to the shower walls). However, the hotel is in an extremely convenient location and has free parking. On recent visits that has been a noticeable increase in the number of homeless people on the alley next to the hotel, who are often quite loud at night. If you are looking for a cheap place to sleep and park your care for the night, the Oasis is a good value.

Nice clean convenient room, with secure parking which is a Definite Plus. Guests are often noisy and rooms often smell like smoke but are easily aired out.

Good location, friendly staff, dirty room,outdated

Nice location, but just needs remodeling badly. Dirty carpets, cheesy room.

BED BUGS!

I stayed at the Oasis several times over the year. Read about bed bugs but never encountered the issued until my last stay. I discovered the bed bugs and told management. They told me there were no other rooms available and fully refunded me. Disappointed. Will never book there again. They lost a loyal customer.

A Great Spot

Staff always accommodating, making it quick & easy... always enjoy our stays

Not bad

For the price, this hotel was fine. The walls are thin and my neighbors were loud. It is not a quiet location, but it was serviceable and I slept well.

Not a bad place to stay.

The location was very convenient to where I needed to go--the bus stop was a block away. I didn't feel unsafe at all. The place was nothing fancy but it was fine for me. I did have to leave the window open to keep it cool and comfortable. Although, if you are sensitive to noise, when I laid down on the bed, there was a slight buzzing like there's a generator below me. But I think it lulled me to sleep rather than keep me awake. And they gave me a late check-out (1:30) without extra fee.

Overbooked and kicked me out

If you overbooked your hotel, call me before I arrive at 11pm at night so I don't drive all the way there for nothing. I reserved a room weeks before but they kicked me and a bunch of others out to accommodate a big group who booked late. Total B.S.

it was over booked even through that I call and ask my friend who already in that hotel to help me confirm in person, I was left out on the street 3 hrs until the poor customer service from hotel.com help me to find a very dirty hotel to stay.

i love this place

was a great stay , the need coffee makers

Great rate and welcoming staff!

The Oasis Inn staff was very warm and welcoming. The accommodations were spartan but exceptionally clean. However, the inn was not located in a very good part of the city. Stay away from Eddy Street at night! I never could get the TV working. There was wifi available on the premises.

Great common areas, clean, comfortable.

I think this hotel recently underwent a remodel of the common areas. The rooms were fine, not gorgeous but for 85 a night they were clean and comfortable. The water pressure in the shower was glorious and there were beautiful gardens on the property and the staff was very friendly.

Free parking. No area. Comfy beds

The bath and shower intense pressure. Great. Also internet 50m. Fast. Indoor parking . Lastly love the inside courtyard

Convenient, comfortable, and great staff

The hotel was conveniently located making it easy to get around with little or no driving. Since I drove up to San Francisco the free parking was very helpful, allowing me to park my car and leave it for the remainder of my trip. The staff were very friendly and helpful, which was much appreciated when there was a problem with my reservation (namely they didn't receive my reservation from Expedia). The room was comfortable and clean. The free wi-fi had a great signal, strong enough to stream Netflix.

another pleasant stay

another pleasant stay....the staff even overcharged me on accident. they recognized the mistake and refunded me the mistake....professional and hospitable

Average with Archaic TV

Stay was average. Staff at front desk not too friendly. TV's are archaic- still analog with old connections.

Easy access to city , taxis fast average 10 to 15 $ . Good water pressure in showers. Coffee accessible one block away. Seems safe area in spite of homeless in alley. Price around 100$ night adequate.

Money hungry hotel!

Never had a change to stay. Weather conditions prohibited travel where business plans had to be canceled. Hotel would not credit my account despite knowing that there was poor traveling conditions in the SF area. Poor judgment on their part and they offer little amenities for a traveler!

Hotel in the city center

Budget choice for few nights in Downtown San Francisco, especially you need a free parking space.

Good location, but the room was extremely filthy.

Right when you enter the room, you can smell a musty smell that is very unpleasant. The mirrors were dirty as well as the carpet. What did it for us was the bed bugs that were crawling on the walls. This occurred in room 217. Luckily the manager sent us to a sister hotel for the same price, but this was a traumatizing experience due to the bed bug situation. Avoid this hotel like the plague.