Novum Hotel Alster

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With a stay at Novum Hotel Alster in Hamburg (Hamburg City Center), you'll be within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This hotel is 1.9 mi (3 km) from Elbe Philharmonic Hall and 2.3 mi (3.7 km) from Reeperbahn. Stay in one of 35 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Property Alerts

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: EUR 7.00 per person, per night

We have included all charges provided to us by the property.

You need to know

• Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special Instructions

Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Optional fees

• Pet fee: EUR 15 per pet, per day
• Service animals are exempt from fees
• Early check-in fee: EUR 15.00 (subject to availability)
• Late check-out fee: EUR 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English