Novotel Suites Hanoi

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With a stay at Novotel Suites Hanoi in Hanoi (Cau Giay), you'll be within a 5-minute drive of Indochina Plaza Ha Noi and Embassy of Japan. This family-friendly hotel is 2.2 mi (3.6 km) from Vietnam National Convention Center and 2.7 mi (4.4 km) from My Dinh National Stadium. Make yourself at home in one of the 151 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Hanoi? This hotel has 1938 square feet (180 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• The seasonal pool will be open from April to September.
• Pool access available from 6:00 AM to 10:00 PM.
• One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Long-term renters welcome
• Safety features at this property include a fire extinguisher and a smoke detector
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately VND 520000 for adults and VND 260000 for children
• Airport shuttle fee: VND 1150000 per vehicle (one-way, maximum occupancy 4)
• Airport shuttle fee per child: VND 1150000 (one-way), (up to 15 years old)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: VND 981750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

Korean

Japanese

English

Chinese (Mandarin)

Italian

French

Spanish