Novotel Hamburg City Alster
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Hotel Description
With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, a 5-minute drive from Miniatur Wunderland and 5 minutes from Elbe Philharmonic Hall. This spa hotel is 2.2 mi (3.6 km) from Hamburg Cruise Center and 2.9 mi (4.7 km) from St. Pauli Piers. Stay in one of 210 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Important information
You need to know
- Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests who book a breakfast Included rate plan receive breakfast for 2 children up to 5 years old. Additional guests are charged for breakfast.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property provides breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for a reduced rate. Children age 16 and older are charged as adults.
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately EUR 27 per person
- Covered self parking fee: EUR 27 per night (in/out privileges)
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Important information
You need to know:
- Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests who book a breakfast Included rate plan receive breakfast for 2 children up to 5 years old. Additional guests are charged for breakfast.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property provides breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for a reduced rate. Children age 16 and older are charged as adults.
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately EUR 27 per person
- Covered self parking fee: EUR 27 per night (in/out privileges)
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
English
Luebecker Str. 3, Hamburg, Germany. See map
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Hotel Description
With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, a 5-minute drive from Miniatur Wunderland and 5 minutes from Elbe Philharmonic Hall. This spa hotel is 2.2 mi (3.6 km) from Hamburg Cruise Center and 2.9 mi (4.7 km) from St. Pauli Piers. Stay in one of 210 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Hotel policies
No rollaway/extra beds available
Parking height restrictions apply
Green Key (Foundation for Environmental Education)
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Contactless check-out is available
- Cashless transactions are available
- Essential workers only - NO
You need to know
- Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property provides breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for a reduced rate. Children age 16 and older are charged as adults.
Minimal age
Optional fees
- Fee for buffet breakfast: approximately EUR 27 per person
- Covered self parking fee: EUR 27 per night (in/out privileges)
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Sailing nearby
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Internet access - wireless
Full-service spa
Meeting rooms
Steam room
Sauna
Designated smoking areas
Number of restaurants - 1
Number of meeting rooms - 7
Self parking (surcharge)
Number of bars/lounges - 1
Electric car charging station
Vegetable garden
Banquet hall
Vending machine
Covered parking
Children's games
Children's toys
Swimming nearby
Wheelchair accessible (may have limitations)
Vegetarian breakfast available
Organic food
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Locally-sourced food on site (80% or more)
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
Bulk dispenser for toiletries
No single-use plastic soda bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only
Children eat free breakfast - 15