NH Collection Palazzo Verona
9.2

Wonderful

278 Guest reviews

9.2
Wonderful
278 Verified Reviews
Read all reviews
Cleanliness9.6/10
Service9.4/10
Comfort9.2/10
Condition9.4/10
Amenities8.6/10

Via Adua 6, Verona, Italy. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Business facilities
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Hotel Description

With a stay at NH Collection Palazzo Verona, you'll be centrally located in Verona, within a 5-minute walk of Piazza delle Erbe and Piazza Bra. This luxury hotel is 0.3 mi (0.5 km) from Verona Arena and 0.3 mi (0.6 km) from Juliet's House. Make yourself at home in one of the 70 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets allowed

Pet max weight (per pet) in kg is 25

Pet max weight (per pet) in lb is 55

Only dogs and cats are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: midnight
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night for adults; EUR 4.00 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

You need to know
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts major credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Property Registration Number IT023091A1KWJLI3QL
Optional fees
  • Fee for buffet breakfast: approximately EUR 20 to 50 for adults, and EUR 0 to 0 for children
  • Self parking fee: EUR 50 per night
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Italian

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Childcare

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Business center

Wedding services

Designated smoking areas

Wheelchair accessible path of travel

Number of restaurants - 1

Snack bar/deli

Parking (limited spaces)

Self parking (surcharge)

Number of bars/lounges - 1

Babysitting or childcare (surcharge)

Water dispenser

Private winery tours

Public winery tours

Banquet hall

Food and water bowls

Hotel reviews

9.2
Wonderful278 Verified Reviews
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Cleanliness9.6/10
Service9.4/10
Comfort9.2/10
Condition9.4/10
Amenities8.6/10
10/10
Exceptional
Robert, 09 Apr 2025
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Very nice hotel in a great location

10/10
Exceptional
Brent, 01 Apr 2025
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Great place for a couple getaway.

10/10
Exceptional
Mr R D, 17 Mar 2025
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Father and son on Roadtrip

Great location and very friendly staff

6/10
Fair
Verified traveler, 17 Feb 2025
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Ok

Ok , not 5* worthy. Friendly staff.

10/10
Exceptional
Evelyn Donna, 16 Feb 2025
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My husband was sick and the staff was wonderfully helpful and attentive. They allowed us to check in 30 minutes early after explaining to housekeeping. They also allowed us to check out 3 hours late for a small hourly fee and arranged for the prepaid breakfast to be delivered to my husband in the room. The ladies at the front desk also provided great sightseeing tips (for me) and pharmacy directions ( for him.) The renovated hotel is in a historic area and is modern and gorgeous. It also smells wonderful. Would definitely recommend!

10/10
Exceptional
Ruben, 16 Feb 2025
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Nh hotel is one of the best hotel Great location and great people

10/10
Exceptional
Skuli, 01 Feb 2025
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Tastefully decorated hotel in a very central location. The staff is extremely friendly and obviously want to do a great job. Highly recommended and I will choose this hotel again when I am in Verona.

10/10
Exceptional
Fred, 27 Jan 2025
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Excellent hotel. Located by all Verona’s historic sites and shopping. Staff is also excellent.

6/10
Fair
Maria, 22 Jan 2025
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Great staff, disappointing hotel

The staff (front desk, bar/ restaurant restaurant/ breakfast / housekeeping team were helpful and professional. We had a suite room which was disappointing for a 5star hotel. Air conditioning was not even though out the room, in winter the bedroom was hot but remaining rooms cold. Overall the hotel needs a refresh including the rooms to bring it to a 5star. Thanks to all the staff for their great customer service & kindness

10/10
Exceptional
Sophia, 06 Jan 2025
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Excellent and comfortable stay

10/10
Exceptional
Christine, 03 Jan 2025
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Great Stay in Verona

New hotel, centrally located. Our room was quiet, bed was comfortable, quality bedding and spacious bathroom. Breakfast was good with made to order eggs. Hotel staff was helpful in answering our tour questions and helping with restaurant reservations. We would stay again.

8/10
Excellent
Lucy, 29 Dec 2024
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Nice hotel, clean and a lovely reception area. The rooms are modern although a strange layout and the showers and baths are open to the main bedroom with huge glass windows. This wasn't ideal for us. Also the rooms are quite noisy around the 1sr floor and kitchens area. I had to move to a higher floor. Overall I enjoyed our stay.

10/10
Exceptional
aldo, 18 Dec 2024
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Superb Hotel !!!

Superb !!!

10/10
Exceptional
Jackie, 15 Dec 2024
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5 star all the way

10/10
Exceptional
Seyed Hossein, 27 Nov 2024
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It is great place in heart of Verona,

8/10
Excellent
Gennaro, 11 Nov 2024
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Not the best NH but conveniently located walking distance to restaurants and the historic center.

10/10
Exceptional
Robert, 07 Nov 2024
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An excellent experience with friendly attentive staff, good food and a relaxing bar with lots of good wine and a reasonable price. The hotel is right in the middle of the old city and an easy walk to most attractions and restaurants! Couldn’t do better.

10/10
Exceptional
Larry, 07 Nov 2024
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The staff were the best, helped arrange tours and made reservations for restaurants

10/10
Exceptional
Karen, 27 Oct 2024
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Comfortable room with excellent sound insulation. Staff were very helpful and attentive. Great location.

10/10
Exceptional
Chris, 25 Oct 2024
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In the heart of rome

Hotel was in a great location. Elevator is very small so you may have to take turns if you have a lot of bags. Would stay again

10/10
Exceptional
Rachel, 24 Oct 2024
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A lovely hotel with super helpful and kind staff, in a great location. Very close to everything you want to see in Verona.

10/10
Exceptional
Marie jo, 20 Oct 2024
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It was perfect. I will return

10/10
Exceptional
Oliver, 20 Oct 2024
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Great locationnand lovely hotel

Lovely ataynin this hotel. Bed were super and the rooms well appointed.

10/10
Exceptional
Jennifer, 14 Oct 2024
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Excellent staff excellent location loved everything about our stay

10/10
Exceptional
Karen, 30 Sep 2024
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The staff was fantastic and helpful. Room was clean and comfortable.

10/10
Exceptional
jason, 27 Sep 2024
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Fantastic

10/10
Exceptional
houri, 26 Sep 2024
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Beautiful decorated and spacious rooms. Close to all city shops and sites to see

10/10
Exceptional
Eysa, 22 Sep 2024
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Was amazing staying at Verona at NH collection group , many thanks to staffs working their

10/10
Exceptional
Roberta, 20 Sep 2024
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The staff was very friendly and helpful and the hotel is very appealing-newly renovated with all the modern conveniences

10/10
Exceptional
Michel, 19 Sep 2024
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Perfect place to stay in Verona

8/10
Excellent
Anna, 17 Sep 2024
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Perfect location. Price for suite was crazy high

10/10
Exceptional
Xin, 17 Sep 2024
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Fantastic location. In the middle of all attractions. Great structure with ancient antique bones. Amenities are great, but bathroom structure could be a little bit newer. Considering the age of the building, bathroom condition is acceptable

10/10
Exceptional
Amanda, 27 Aug 2024
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Friendly staff, nice rooms and breakfast

8/10
Excellent
enver, 26 Aug 2024
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Great hotel right in the centre . Our Junior suit was nice and comfortable we had a large bathroom and a bidet.The moment you step outside the hotel you are in the shopping st and one of the nicest old town . The only criticism I have is they charged 50 euro for a a night for the car park.

10/10
Exceptional
Lena, 14 Aug 2024
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Great hotel with superb location

Great location and very nice hotel. The breakfast was very good too!

10/10
Exceptional
Guvinder, 07 Aug 2024
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The staff at this hotel go above and beyond, they accommodated our dietary requirements daily, helped celebrate my wifes birthday with an egg free cheesecake. And made the trip easy

10/10
Exceptional
Joel, 01 Aug 2024
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Great short stay.

10/10
Exceptional
NEIL, 28 Jul 2024
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Brilliant location and a great 5 star hotel.

10/10
Exceptional
Trevor, 24 Jul 2024
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This is a very good hotel in an excellent location. Good breakfast.

10/10
Exceptional
juan, 13 Jul 2024
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Excellent

10/10
Exceptional
Nick, 10 Jul 2024
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Hotel is lovely, very convenient for everything. Not loud at all very quiet and peaceful. Staff were excellent especially Giusy who was absolutely lovely and couldn’t be more helpful

10/10
Exceptional
Celso, 08 Jul 2024
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Great, we loved!

10/10
Exceptional
Katelyn, 07 Jul 2024
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Excellent restored palace

Restored, excellent rooms in old palace with charm. Excellent staff including concierge. Free beverages. Turn down service. Central location for all sites.

10/10
Exceptional
Gerardo, 03 Jul 2024
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We loved our Verona hotel, the property is small and beautiful. Extremely well maintained and welcoming, the junior room was fantastic and the little welcome gift was a nice touch. But the best part of the hotel was the staff; extraordinary service, from check into check out it was flawless. If you are in Verona we strongly recomend you give NH collection a chance

10/10
Exceptional
Lisa, 30 Jun 2024
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It was a top notch establishment. When we return next year that is where we will stay.

10/10
Exceptional
clive, 30 Jun 2024
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Excellent service by front desk safe & quality & cleanliness of room. Hotel was in a convenient location close to all the sites.

10/10
Exceptional
Jorge, 16 Jun 2024
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Beutiguland friendly hotel. Everything worked like a Swiss clock

10/10
Exceptional
Liliana, 12 Jun 2024
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Excellent location. The staff was extremely friendly. Very comfortable and large rooms.

10/10
Exceptional
Sarah, 31 May 2024
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Excellent hotel. Family of 3. Ideal location - walkable to all sights. Cleanliness, room size, staff were all excellent. We had stayed in an NH hotel before in Barcelona so knew we were in excellent hands.

10/10
Exceptional
Michele, 31 May 2024
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Very stylish and comfortable hotel that exceeded expectations The staff were lovely, breakfast fantastic and there were mid morning snacks and appetitive offerings. Absolutely fantastic. Thank you

8/10
Excellent
Beatriz, 28 May 2024
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Pleasant stay

Nice hotel for the price , convenient location walking distance to sites, breakfast could be better , bathroom although good size we experienced some issues but overall we had a very nice stay. Bed was comfortable.

4/10
Poor
Muhammed, 27 May 2024
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We reserved premium room, they checked us in a small room when we protest they changed the room to a larger one.

4/10
Poor
Kathryn, 16 May 2024
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Good location but not a 5 star. Property need renovation. The room windows are not soundproof so if you are on the street side prepare for lots of noise as there are many reataurants and bars in the area. We requested the air conditioning which they put on but them turned off on our second night of my daughter’s sleep that made it unbearably hot. Breakfast was not great. Food was cold

10/10
Exceptional
tommy, 14 May 2024
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Everything was fantastic breakfast was great service great Reyal was amazing a real asset to the hotel

10/10
Exceptional
Edward, 18 Apr 2024
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Lovely hotel

Hotel is beautiful and fully renovated. Great location and all withing a 5-10min walk. Staff is very helpful and flexible.

8/10
Excellent
Fabiana, 08 Apr 2024
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Very nice location

10/10
Exceptional
mohammad, 29 Feb 2024
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Parking is far from hotel.

10/10
Exceptional
Rafael, 27 Feb 2024
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Great hotel, spacious room, very clean. Very nice staff Located in the heart of Verona

10/10
Exceptional
Genc, 06 Feb 2024
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The staff were amazing, the hotel is beautiful and it smell’s absolutely incredible.

8/10
Excellent
Husien, 12 Jan 2024
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Great location, it is situated close to the centre and within walking distance to the square… The toilet start to show wear and tear, for an almost new hotel.

10/10
Exceptional
bonnie, 04 Dec 2023
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Amazing Junior Suite and location.

10/10
Exceptional
Ricardo, 23 Nov 2023
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Extremely polite and helpful staff. Well located.

6/10
Fair
Jean Seung, 01 Nov 2023
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I don’t usually complain on Expedia but I think I was offered the worst room impossible no AC in front of service elevator. Also, I could hear people talking in the adjacent room. It was supposed to be a short stay, but I guess I should have booked a suite instead. Two separate single beds put together for a honeymoon did not go well either

10/10
Exceptional
Ammar, 11 Oct 2023
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Great location in the centre… large modern room. Wry nice and helpful staff

10/10
Exceptional
Emma, 04 Oct 2023
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What a gem. I almost don’t want to do a review as more and more will flock to this special hotel. Staff are fantastic. Room was beautiful Nothing was too much for the team. We will be going back. Thank you

10/10
Exceptional
Maria de las Mercedes, 28 Sep 2023
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Great location, new facilities, rooms and service impeccable

10/10
Exceptional
Ron, 22 Sep 2023
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Everything was very pleasant

10/10
Exceptional
Deborah, 10 Sep 2023
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The Staff was exceptional in every way!!! Upgraded to the Presidential Suite - made our birthdays ones to remember!!!

10/10
Exceptional
Iain, 07 Sep 2023
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Wonderful spacious room in excellent hotel perfectly placed to walk around Verona. Staff were warm, welcoming and willing to help at all times. Perfect base for one of our most satisfying holidays.

10/10
Exceptional
Estella, 04 Sep 2023
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Comfortable room and bed. The staff were so welcoming and helpful. Great location for dinners and attending the opera at the arena! Overall a great experience!

8/10
Excellent
Saeeda, 02 Aug 2023
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Great location, restaurant food great. Staff helpful. Room cleaning fine and restocking of room supply was not done at all ( it should be automatic, no need to call for restocking ). The porter and valet staff very good. The place missed a welcoming atmosphere, Italians are very friendly , but the staff felt distant and very formal .

10/10
Exceptional
Verified traveler, 06 Jul 2023
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Well-located, quiet hotel

Lovely hotel. Excellent location. Very quiet. Only issue was the sewer smell in the bathroom.

10/10
Exceptional
William, 27 Jun 2023
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This is a great hotel with a super location and excellent staff. We had three very nice rooms for a family trip, good AC , excellent breakfast, talked and tasted local wines with the knowledgeable barman Christian, and easily enjoyed all one might see from this great property. Highly recommend!

10/10
Exceptional
Roberto, 20 Jun 2023
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Excelente atención

Excelente servicio. El personal de recepción muy amables y muy conocedores de restaurantes y lugares interesantes. Nos ayudaron mucho y siempre con una gran sonrisa

10/10
Exceptional
Cora, 20 Jun 2023
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10/10
Exceptional
Raul, 18 Jun 2023
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Great property in excellent location

10/10
Exceptional
Jacqueline, 27 May 2023
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Great hotel

10/10
Exceptional
Aysha, 14 May 2023
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Fantastic property in the heart of Verona with a wonderful service. The staff could do no more for you. Rooms are beautiful and spacious and very clean and everything was a walking distance away in this beautiful city. The property is full of archeological character and breakfast is five star! Thank you NH definitely a brand I will consider for all my future stays.

10/10
Exceptional
John, 30 Apr 2023
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This a beautiful hotel in an excellent location near the center of Verona. It is well-appointed and nicely furnished. It is in walking distance of the major historical sites, both Roman and Veronese. The staff members are kind, professional, and are exceptional to a person!

10/10
Exceptional
Robyn, 23 Apr 2023
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Beautiful hotel in excellent location near Piazza Erbe with lots of sights and restaurants nearby. Lovely helpful staff, very good air conditioning, comfy beds, nice room and one of the nicest hotel bathrooms I’ve ever had. Will definitely stay again.

10/10
Exceptional
David, 22 Apr 2023
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Location. Facility

10/10
Exceptional
Dalia, 22 Apr 2023
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Fantastic location, wonderful staff, beautiful and clean room! The NH Hotel, Verona is simply an all around fabulous destination and hotel!

10/10
Exceptional
Lourdes, 19 Apr 2023
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Excellent location and customer service

10/10
Exceptional
Susan, 07 Mar 2023
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Excellent location in the heart of Verona. All main attractions within easy walking distance. Staff could not do enough for you and made our stay truly memorable. Clean, beautiful rooms and delicious food and drink. Thank you to all the staff for looking after us so well.

8/10
Excellent
Luís Tadeu M Sassi, 06 Feb 2023
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O box do banheiro é extremamente pequeno ….não dá para tomar um bom banho !

10/10
Exceptional
Hamad, 06 Feb 2023
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.

10/10
Exceptional
Aknur, 28 Dec 2022
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👍

8/10
Excellent
Matthew, 26 Nov 2022
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Hotel was nice an in a good location but don't think I would stay there again for 2 reasons. Firstly, Breakfast was not to the standard of a 5* hotel, more like a 3*. Second, looks like the hotel has 2 banks of rooms, one in the main building and one in the adjacent building next to the hairdressers. We were in the latter and I don't think it's as nice. It felt like going into an old apartment block and our room was directly opposite the cleaners cupboard so very noisy 8-11am

8/10
Excellent
Rupert, 16 Oct 2022
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Nice hotel and great location close to all visitors attractions. Room and hotel missing a few things to be extra. Room service is a bit poor in choice, not enough amenities in bathroom, missing a few things in room such as Blakey, extra pillow, welcome amenities etc

8/10
Excellent
jean-louis, 17 Aug 2022
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Modern, well located

10/10
Exceptional
Elizabeth, 10 Aug 2022
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Great hotel

This was the best hotel we stayed at during our trip. The property was beautiful, breakfast was great. The staff was amazing and went above and beyond. The room didn’t have much of a view but the room itself was very nice and a huge bathroom. We would stay here again and if we come across another NH hotel in our travels we would definitely book it. Parking is off site but the porter completely took care of the car.

4/10
Poor
Gary, 20 Jun 2022
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So excited on booking the hotel which had amazing reviews. Location is very good, clean hotel , and breakfast is outstanding. The hotel staff were helpful in the middle of night to resolve water/ plumbing issue that we had to move rooms in middle of night. However many shortfalls for a hotel that charges premium prices. The type of room we booked, we did not receive and despite many attempts to rectify we were denied. Staff service at front desk is slow and biggest issue is despite usually two staff members behind the desk they have separate roles. So you can stand in one line waiting for 10 minutes only to find out that this person doesn’t do check in’s and need to stand and wait another 10-15 minutes in the other line. Suggest hotel have a sign to communicate to guests on which line you need to stand in. The hotel has an extremely strong perfume aroma in the entire lobby area when you enter hotel from perfume and flowers. Many may like this however if you have allergies and are sensitive to strong odors this may not be the hotel for you Overall fell short of expectations

10/10
Exceptional
Jon, 19 Jun 2022
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No better hotel in Verona

An incredible hotel, perfect location out of the main streets but near enough you can be there in a couple of minutes. The hotel is is lovely condition and a mix of modern and classical. The staff are so friendly and helpful. Lots of great food and drink less than 2 minutes away as well.

10/10
Exceptional
Bryan, 07 May 2022
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Great location, nice modern rooms in a very old building

10/10
Exceptional
Daniel, 25 Mar 2022
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Beautiful property.

10/10
Exceptional
Steven, 21 Mar 2022
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Great hotel, well managed.

Great hotel, well managed, very comfortable room, very convenient location. Great breakfasts, very accommodating staff, I would definitely stay at this hotel again.

2/10
Poor
Verified traveler, 25 Jan 2022
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paid more for largest room that was dirty and smelled with no toilet paper on check in

10/10
Exceptional
Saul, 16 Jan 2022
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Great location!

10/10
Exceptional
Andreas, 09 Jan 2022
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Very good hotel

This is a really nice hotel, greatly located at the edge of Verona’s old town, but far away enough from the busiest/noisiest areas. Easy access to all the important attractions. Staff was really great. Regular rooms are on the small side, but fine for a few nights.

10/10
Exceptional
Mario, 27 Dec 2021
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The hotel is in a very central part on top.od archeological ruins well preserved. Clean, modern and private.

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