It was few minutes walk from the metro station and you can walk to the city in 10 minutes.

Really loved my stay here. I often spend the day outside and looking forward to returning to my hotel room. The facilities are clean, look top notch. The rooms are very well finished and comfortable. The staff are extremely courteous and always helpful with a smile. Though the hotel is not located in a central part of the city, the few conveniences around the hotel gives it its charm. Would definitely return in the future!

Lovely hotel great position. Missed a nights stay due to plane being cancelled, wasnt offered refund on the missed night. Few bar flies by the downstairs bar.

Good, was excited...expecting great. Okay as far as the room goes. Comfortable bed extra clean...just plain Jane in terms of decor and shower stall could have been better cleaned saw hair on the walls that a good spray down could have gotten off. Eeew who wants to see someone else's hair while showering in a 4 star hotel? About 5 minutes from train station. Service was excellent and carried my luggage to my room, front desk said it was her favorite room so now I think all NH hotels are basic. However, I will try again in another country just to see. Dinner was excellent fish & chips in a tuxedo. Nice wine choices and just fabulous service, at dinner which is what sealed the deal fur a return. Tea pot was dirty which turned my expense water into a cloudy mess...maybe milk but who knows I was too scared to drink it. Overall, good experience will return. Thank you for good hospitality.

Excellent clean hotel, friendly staff and great breakfast. Really convenient for links to the airport and walk into the city centre and all the sights. Highly recommended.

Everything was conveniently located, making for a very relaxing and enjoyable stay. A big shout-out to Ugo, who was excellent from the start, even before our arrival through email, and it was a pleasure to meet him in person. He answered all our questions and provided helpful, honest recommendations(Gulcan was also great, though we didn’t have the chance to meet her.) Our room had a view of the river, which was particularly amazing on New Year’s Eve when it was too cold to be outside, and we enjoyed watching the fireworks from the comfort of our warm room. We did experience a minor issue with one of the staff at the bar, but Yeray handled the situation promptly, ensuring that the incident didn’t affect our stay. Thanks to him for that. Feedback: * It would be helpful if staff provided a brief orientation upon arrival. * The bathrooms could benefit from a vent system. * It would be nice if coupons weren’t restricted to the bar only. For example, we once asked room service for a Coke along with other items, but were told the coupon could only be used at the bar. Overall, it was a good stay!

Great experience all round.

Very nice hotel, centrally located. Lovely view from our room

Excellent!

This is a very nice and very well located hotel. Two blocks from the metro and a short walk to the downtown shopping area. The rooms are large and nice, the staff were excellent.

Modern with amazing canal views

Fantastic stay, very convenient and close to downtown copenhagen

Outstanding

Exceptional staff Incredibly well run hotel Room was fantastic overlooking the river Outstanding buffet breakfast Comfortable stress-free stay!

Gorgeous hotel in a fantastic location

This was a 2 night stay to enjoy the Copenhagen Christmas markets. The hotel was stunning, the moment you stepped through the door there was a beautiful smell. It was all decorated for Christmas in the lobby. The staff were amazing so helpful and friendly. The best hotel breakfast I have ever had. So much choice and so nice. Everything tasted fresh and the pastries wow! I had a gorgeous Superior room on the 6th floor with a stunning view. The room was big, clean, had plenty of tea, coffee etc and a bottle of water. I loved it. It is in a great location, easy to walk to anywhere in the city. I will definitely be back. Thankyou NH Collection Copenhagen.

Everything was perfect. The staff was incredibly helpful and very knowledgeable about the city. I was meeting a friend there that I hadn’t seen for 30 years and they gave us extra special Danish treats spin arrival! Definitely planning on staying there again.

Great hotel within easy walking distance of the main sights. Conveniently situated close to the metro so getting to and from the airport is no problem. Very clean and tidy.

Perfect gem near a metro

This was a perfect location and near a metro station so that we could make the most of our Copenhagen card! The hotel was clean, and well maintained. I also have to say the staff was very friendly and the location was safe! We stayed 4 nights and enjoyed our stay a lot!

Great breakfast and very walkable

great Breakfast!!!

Location and staff are great

Convenient location in Copenhagen. Close to Metro M2 line and access to airport as well as the City Centre. Very nice lobby.

Super friendly staff, great facilities

Stunning hotel

Stunning hotel. Perfectly situated near canals and a short walk into the old town. Lovely room. Hotel is stylishly designed throughout. Great reception area to sit in. The restaurant served really good food. Great breakfasts. Nice bar. And every member of staff was so helpful and pleasant. I've been lucky enough to stay in many of the world's nicest hotels over the years. This is right up there with the best.

The property and staff are very nice and met our expectations. The room was very cold and the heating was unpredictable. I would not ask for this room again.

Before we’d even arrived we had spoken with a few of the Concierge & Guest Relations staff there (particularly Ugo & Abel) and they were so lovely. All of the staff are kind and welcoming. I’m so glad we chose NH Collection. The hotel is wonderful, rooms are pleasant and there’s a lovely smell as soon as you go through the revolving door. We couldn’t fault it!!

I was there on business to meet the Ministry of Foreign Affairs, which was directly across the street. Good restaurants were within walking distance as well.

👍

Great location

Thks

I enjoyed the room

Fantastic hotel! Super modern property, room was quiet and spacious, great bed and shower. Very close to the Metro station and less than a 15 minute walk to Nyhavn. Staff were very helpful. Highly recommend!

From the reception to check out our stay was exemplary. Friendly staff, to the fantastic decor and location 2 mins from the best restaurants and shops and the tour buses etc. Highly recommended.

Wonderful stay, with staff being extremely helpful!

Great!

My husband and I reserved a corner room with double bed via Expedia, as we do for all our hotel bookings. Our actual room was two twin beds pushed together--- and the two twin beds shifted around on the wood floor, had separate bedding etc. When we asked the front desk about this, they said they do not guarantee bed type when booking on Expedia. So, they treat Expedia bookings like second class, basically. They didn't even warn us or give us the option of moving to a different room when we checked in-- they clearly saw we are a husband and wife. Bed choice should be a given and not something that is changed because of Expedia booking. As these were two twin beds, they were thin, with basic thin covers (nothing nice at all) and our feet dangled off the end of the bed. We have never had that type of surprise at any hotel we have stayed at and never been told Expedia reservation is the reason why.

Excellent

Really good

Our stay was fantastic - the front desk staff and concierge couldn’t have been more helpful. We would definitely stay there again!

the staff when i make the check in no one be friendly with you he said take it or leave it if you don’t like the room

My friend and I stayed at NH Collection Copenhagen (superior room on the first floor) for four nights in October 2024. Our room was clean, spacious and quiet, and the hotel was a 5-minute walk away from a metro station and supermarket. The reception staff kindly accommodated to our request for early check in and assisted in booking a taxi on our check out day too. Would highly recommend NH Collection Copenhagen for anyone who is visiting Copenhagen!

Good convenient location

Nice property - centrally located. Very walkable to many neighborhoods / sights. Staff were wonderful!

Room was excellent. Very good breakfast. Gym. Few blocks from the historic center.

My go to hotel in CPH.

Very spacious room. Awesome bathroom. Great roof top bar.

The staff were very helpful and the hotel is centrally located

Great location. Our only complaint was room was too hot. Air conditioning didn’t seem to work despite complaining to reception. We enjoyed the restaurant and roof top bar

Hotel was in great location and very comfortable. Buffet breakfast excellent. Staff lovely and very friendly and helpful. Metro very close for transfer from/to airport. Very close to walk to centre of city and lots of attractions.

Excellent hotel

Stayed for 3 nights and my bed cover was not changed..l. Room was cleaned . Staff upon arrival was very helpful and nice. The concierge, amazing! The staff upon checkout was a bit rude, he blamed me for not complaining right away about the sheets.. he could have chosen his words better. I informed him so it won’t happen to other travelers… but overall I like staying in NH hotels. They have cater to travelers like me. I might not staying in this particular NH hotel again when I’m in Copenhagen.

Good experience,

Classy place with a great bar!

Fantastic

A great location! Very walkable and convenient to the Metro. The staff was lovely. The room was comfortable and hsd lovely views. The bathroom was spacious with a large (and I mean large) walk-in shower. The bed was a bit firm but not hard. Not an issue. The breakfast buffet was a bit pricey so we opted for coffee and pastry at a nearby bakery. A very nice property and we would stay here again!

Pleasant stay

We had a pleasant stay, big room, good view. I loved the design and a mirror in the bathroom. Overall, it was a very positive experience. Central location, close to everything.

Choice Hotel in the Heart of Copenhagen

Great location, a block from transit. Friendly, helpful, and personable staff. The room was quiet and very clean. We had three people in our travel party, so the hotel provided a roll-in bed which was comfortable. Our room looked out over an internal courtyard. It was tranquil. The room had excellent lighting, a comfortable bed with a range of pillow types, and a shower with great water pressure. The room was elegantly decorated. I hope to return to Copenhagen and, if I do, I will stay here again.

Staff was wonderful very clean excellent location for walk ability. Be sure to visit the wine bar outside of plates under the bridge

Great hotel , very helpful and friendly staff . Breakfast was excellent and the rooms are bright and airy. Would not hesitate to stay here again ! Would highly recommend

One of my favorite hotels. Great staff, very comfortable bed, quiet room. Small issue with the wifi on this stay. Signal strength was good but there was a 12 hour period where it wasn't connected to the internet.

No TV channels

Good hotel in good area only the hotel is a little old

Absolutely fabulous! Staff are very friendly and pleasant. Nothing is too much trouble. Breakfast was great with plenty of choices. The hotel is well run and is very clean and standards are high. Well done NH Copenhagen for a fantastic stay! A

First of all, I would like to mention Julian, Ellis and the manager from Ecuador (the 3 of them bent over backwards to be helpful). The rooftop is also nice. Our stay was not enjoyable, it was not possible to get help from the hotel to order meals in the evening after 9pm, the options for room service were very limited (all processed food). The worst part was that one day of our stay the room was not cleaned, we were out the whole day and by 10 pm when we came back the room had not been made, needless to say I was annoyed and frustrated so I came down to the front desk and the night shift manager seemed angry at my complaint and suggested to cancel my booking and said I could go stay elsewhere (it was midnight by then) , this made us furious as it was not an option, especially after having paid $550 a night. I had sent emails well ahead of my stay to avoid unpleasant situations as the ones I mentioned but clearly those emails and requests were not taken into account seriously nor proffessionaly. Awful stay.

Excelente hotel

Excelente servicio La habitación suficiente amplia Excelente locación

Great location!

Great service, amenities and location! Highly recommend!

Great and Recommendable Hotel in Copenhagen

NH in Copenhagen was walkable in the city’s must-see destinations like Nyhavn, Royal Palace, Metros, and famous bakeries. Our room was spacious for three guests. The bathroom was modern, water pressure was great, and the amenities provided were outstanding.

Great location with wonderful staff.

I like where the hotel was it was easy to get around. The only thing I didn’t like the bed. It was hard as a rock. And my only other thing that I was dissatisfied with I’m on vacation so I shouldn’t be forced to get up early or put out a sign saying do not disturb because the maze come at 9:15

Hhh

excellent stay and amazing roof service top notch

Goog spacious rooms, near city center

Large room with great view. Excellent buffet breakfast.

This is our second time staying here on the front end of a cruise. Excellent property with very friendly and helpful staff. We will definitely be back again when traveling in this area.

Staff, breakfast and location was really good.

The actual hotel is really good. The staff are helpful and enabling. BUT Aghhh The Roof bar. It's run with a different ethos there are ways to talk to customers. Then they spoiled my last evening by losing my booking. The hotel manager was as usual very nice and sympathetic but you can't relive your last evening of a holiday.

Excellent location and amazing staff. All major attractions are just a short walk away. Our room was spacious and the breakfast buffet is definitely one of the best I have had (and I have been to MANY)!

Average good hotel

Nice hotel more modern than other European hotels. The room was adequate comfortable beds and bathroom. The rooftop bar was outstanding with great views. The breakfast was also excellent and a buffet style with lots of options and a cook who cooked eggs made to order the hotel, however is not a five star. I would rank it somewhere about a four star compared to other United States hotels. The staff is very friendly and walkable.

This is a very nice hotel. Our room was spacious and in a private corner. Bathroom was modern and comfortable. The food at the restaurant was excellent, and the area is safe and fairly near a lot of things to see. Would definitely return.

Not a 5-star hotel

This hotel is definitely not a 5-star hotel. 4 stars is the most. Older building, the carpet is very smelly in the hallway. The shower was broken. They fixed it but the problem remained. The staff is super nice and helpful though. About 15 min walk to old town. There is a pretty nice restaurant on premises.

Everything was wonderful. Would easily stay there again.

Great location. Best bed and shower!

Everything is excellent The breakfast is more than excellent The tv channels are bad. One channel in each language. They can do better than that.

Nice area close to most places you need to see in Copenhagen.

Loved the room layout and size (from the oversized shower, plenty of space for clothes, various amenities in the room, etc.) The location is likely the part I liked least (not as close to the center of town as I would like, but it's also reflected in the price). Customer Service was great (dealing with a problem we had in the room), and I would certainly stay here again.

Beautiful, well appointed hotel away from hustle and bustle but very near central city Copenhagen.

Excellent stay!

NH Copenhagen

Hotel is in a good location close to the city centre. Breakfast was excellent with plenty of cold and hot buffet options. The room was average, because the mattress was hard, the climate control was not working properly and we were freezing one of the nights. The next day I informed reception and they programmed it warmer. There was an issue with the TV and we were unable to watch BBC news or Al Jazeera. No CNN nor Sky news offered. The hotel did acknowledge that they was a problem with reception and helped us access chromcast. Wi-Fi was complimentary which is good. Overall, would stay here again.

Staff at check in was perfect and professional dealing with a mixup. Room was prepped quickly and was perfect in every way. Always room in the lobby bar and location is perfect fora visit to Copenhagen.

Terrific hotel!

The hotel was terrific! It was a great location and every staff member was so helpful. The beds were incredibly comfortable and I would absolutely recommend this hotel to anyone traveling to Copenhagen.

Not worth the money, poor customer service

Very disappointed with the service received, never received notification when our room was ready even thought was promised this would happen. The rooftop bar was closed both night due to private functions. This was extremely disappointing as this was the main reason we chose the hotel and load a considerable amount more than similar standard hotels within better location. When I can to share my disappointment the lady in reception could not have cared less. I would not recommend staying here unless you are willing to pay above the odds and extra for the services that should be available for all to use. Breakfast was basic for a 5* hotel The only temperature control within the room was cool, not option for heat. The shower was broken and just didn’t have the luxury feel you would expect with a 5* hotel

The hotel is situated in a very good location. Breakfast was amazing with many food options. Out of the 11 tv channels, 3-4 didn’t work. Highly recommended !

Poor ethics and unprofessional

Great location. Hotel room was in good shape, asides from the shower drain being slow.

Absolutely wonderful stay at the NH Collection in Copenhagen. Great breakfast buffet, easily walkable to everything we wanted to do, very easy to take the metro as well to go farther afield/to the airport. Excellent service - requested a fan via the QR code and it was delivered within 10 minutes. Check out Roof while you’re there!

Very nice property

Great walkable location to restaurants, sites etc.

Lovely modern hotel with excellent amenities, and within easy walking distance of the Metro, the shops restaurants and Hop On Bus tours. But what makes this hotel special is the staff. They are all so lovely and friendly and cannot so enough to make sure that you have what you need. I would definitely stay here again.

Hotel is lovely, clean and modern, good size room and the BEST shower! The roof top bar is a must it’s beautiful however the service is slow and not the most attentive which is a real shame.

Nice location near Nyhavn and castle.