Excellent
486 Guest reviews
Av. Cordoba 405, Buenos Aires, Argentina. See map
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With a stay at NH Collection Buenos Aires Lancaster, you'll be centrally located in Buenos Aires, steps from Galerias Pacifico and within a 10-minute walk of Plaza San Martin. This hotel is 0.7 mi (1.2 km) from Colón Theatre and 0.9 mi (1.4 km) from Obelisco. Make yourself at home in one of the 115 individually decorated guestrooms, featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 4 meeting rooms.
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 25
Pet max weight (per pet) in lb is 55
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Portuguese
English
Spanish
Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Elevator
Fitness facilities
Wheelchair accessible
Concierge services
Bicycle rentals nearby
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Library
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Dry cleaning/laundry service
Smoke-free property
Wedding services
Tours/ticket assistance
Free WiFi
Wheelchair accessible path of travel
Number of restaurants - 1
Number of meeting rooms - 4
Conference center
Free bicycles on site
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Luggage storage
Water dispenser
Housekeeping on request
Couples/private dining
Proposal/romance packages available
Banquet hall
Eco-friendly cleaning products provided
Eco-friendly toiletries
LED light bulbs
Recycling
Reusable coffee/tea filters
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible lounge
Change of towels (on request)
Change of bed sheets (on request)
Coworking spaces
Vegetarian breakfast available
Humane animal treatment
Locally-owned & organized tours & activities
Showcase for local artists
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Double-glazing on all windows
Locally-sourced food on site (80% or more)
At least 80% of all lighting comes from LEDs
All property's electricity comes from renewable sources
Comprehensive food waste policy
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
No single-use plastic soda bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only
Water dispenser use by guests actively encouraged
Classical hotel. Good experience
Superb staff support. More than happy to assisr with each request.
I stayed for three nights . I was pleasantly surprised that the location was so convenient , to catch a tour bus to walk around , go shopping etc. I would go back any day.
Great neighborhood wuth plenty dinning options; close to many attractions. Walkable distance to Puerto Madero, El Retiro, President house and many others Hotel is being renovated but never felt inconvenienced by that
The staff was very helpful and friendly
I enjoyed my 1 night stay everything was as described and location is ideal to get to puerto madero .
Staff very friendly, perfect location. Beautiful and delicious breakfast buffet.
The architectural design of the building combining antique and modern details. Focusing and protecting the environment .
Not impressed with service…We arrived early and our room was ready…however in order to checkin early we had to pay an additional $64.00 US…Ridiculous…First and last time for a stay at NH Collections…Rooms we’re old and baseboards rotting…Not impressed…
everything ok
Staff was great. Alejandro in the bar was wonderful.
Alejandro in the bar was GREAT!
it was fine
nice property - good location. Safe area. i liked the facility overall. i would have appreciated later room service.
I paid for breakfast through Expedia. It said four dollars. I assumed per person Upon our departure, we were charged $131 for six meals of breakfast That is ridiculous
Excellent!!!
Good location.
The staff was excellent!!!! The breakfast was delicious with a lot of variety
Everything was perfect and the staff very friendly and helpful
Nicolas the security was very helpful.
Nice service, tired looking hotel.
There are a few NH hotels so perhaps we stayed in the wrong one. The positives are the servuce of the front desk who were very helpful and friendly. The breakfast is also ok. However, It sells itself as a 4 star but the hotel is seriously tired looking and needs a refresh. The gym which I used once is in need of a clean and the machines are so old they dont feel safe or hygienic to use. Not bad if you use only as a one night transit stop.
Everything about the suite I booked was beautiful, the staff in this hotel are so helpful and professional Can not fault it Will definitely stay here again on my next visit
They have to clean more efficient and renew fornitures.
Convinient, the Gym is not comfortable, it has two floors through a stair and with limited air conditioning
Excellent services
Excellent services. Room clean and comfortable. Very good breakfast with lots of choices.
Good services
Friendly services and very helpful staff. Room is spacious. But bathroom condition is only fair. Tub needs to be repaired, several broken spots. In addition, you need to push hard and long in order to flush the toilet.
Buenos Aires Stay
The staff is extremely helpful. Good location. Comfortable beds and good air conditioning. My score was influenced by issues in the bathroom. The shower needs caulking and grout in some areas and the fixtures were loose.
No facial tissues in bathroom. Slight blood on floor in front of bidet. Otherwise, good hotel.
Close to Florida Street and in walkable distance to important places and business. Very nice breakfast. Helpful staff in general. They need to refurnish many parts of the rooms.
Just wanted to thank Melisa, at the front desk, for her constant outstanding service! She was professional, knowledgable, nice, and went the extra mile to give us information about anything we asked. She really made the difference during our stay. We cannot say the same for the other front desk employees, who were short in conversation, and did not make us feel welcomed. Great job Melisa!
Perfecto location! Everyone was very helpful and lovely!
The property is located in best area of Buenos Aires, near by shopping, mall, restaurants and easy way to access for airports.
Great stay.
Beautiful hotel, classic style, great location. I left my suit hanging in the closet, they folded it and got it a new suit bag and kept it for me!
I love everything about the hotel .
It wasnt unique, it was just in a good location in downtown
Back to this,old friend. A fourth return on an annual travel to TDF. We are always well looked after by attentive helpful staff, whose English puts my rudimentary Spanish to shame. Certain areas of the fabric of the building are looking slightly tired, but we love coming back. My shower this year was not wonderful and soaked the bathroom every time I used it. Good breakfast with plenty of choice
Nice place to stay! The cook is Awesome!
Excellent service and bright rooms with large washrooms ,, quality breakfast with fresh fruits.Shopping mall and Florida street is right front of the Hotel. Another amazing part of this hotel is City Tour Bus (Yellow) station is located just cross the street and from 9:00 AM (scheduled every 25 minutes) You can enjoy your City tour Bus with multi language tour guide services about 3 hours. Thanks Expedia!
Solid hotel for a comfortable stay
Excellent location with shops and restaurants nearby. Older hotel, nicely renovated with very comfortable bed.
Lindo lugar, servicio impecable. Clásico hotel bonaerense, repetible y muy agradable. Todo predispone para un descanso reparador.
I was very satisfied
Beatiful hotel. Excellent location. Very polite staff. I would definitley go back
Terrific Old World hotel. Better than expected!
The hotel staff is truly a gem!!! Always offering to take care of all the needs of my mother!!
Spacious rooms, very clean, nice view from the window, staff and services are amazing.
near by some good restaurants and a lovely shopping mall.
The staff is very friendly and courteous. Breakfast is plentiful , delicious and beautifully presented.
Good location near Puerto Madero. Friendly and efficient staff.
Average
This is about a 2 stat hotel. Curtains were ripped in room, bathtub had cracks in it and tile was in desperate need of refreshing. Food was average and service in dining was average at best. Dining staff was below average. Had dinner ine night and food dis not come as described. Tried speaking to the young lady on duty but she disappeared and kept saying just a min..issue never resolved. Also they dont really offer airport shuttle service, they set up an uber/taxi which you could do yourself. I would stay elsewhere.
Nice quiet room in a good location
We spent our last night in Argentina here, and despite checking in at 2am following flight delays the check-in was quick and friendly. The room was very comfortable and quiet, and a short walk to the Puerto Madero area. Also organised our taxi to the airport with no problems. Would stay here again.
Great location, friendly staff, nice clean room, great breakfast!
Wuld have liked an english tv channel and though bar prices excessive. Enjoyed my stay though and would not stop me staying again. Breakfast very good.
Very clean hotel and room. Desk clerk was very helpful in arranging tickets and transportation for a tango show.
Fruit flavored water, apples and candies in the lobby.
Staff was great - always pleasant and helpful. No hot water on second stay, earlier visit plenty of hot water.
Location was good, very clean and comfortable. Friendly helpful staff.
Very relaxing. Location is great! Close to many things.
My stay at the NH Lancaster was really good! Good location (you can walk to the main attractions in Buenos Aires), nice staff. The only problem I had was with the transfer to the airport as I request a transfer and confirmed the day I needed in the morning and there were no reservation by the tine I asked for. Luckily I was downstairs early enough to resolve the error and get in the airport on time for my flight.
En general todo fue bien salvo la persona del turno de mañana en recepción que fue bastante maleducado. El resto del personal fue muy amable en todo momento. Solicitamos información para masajes quedando en decirnos algo y nunca recibimos respuesta alguna.
Room was spacious, clean and bed was extremely comfortable. Location is ideal for access to shopping, restaurants and site seeing. Hop-on-hop-off bus stop half a block away. We stayed at NH Lancaster our last two visits to Buenos Aires.
Excellent hotel. Have used for more than 20 years
I always stay at this hotel when I am passing through Buenos Aires. Excellent service, friendly and very helpful staff, good breakfast selection, good restaurant and bar. Rooms always clean and comfortable. Nice and quiet inside.
Good stay nice hotel, staff outstanding, good central location
Todo perfecto ,personal de primera . Amable y ubicación privilegiada
Poor, poor customer service.
My entire issue was airport transfer and the person responsible. First of all, they did not respond to an email request for airport transfer; a telephone call was necessary, then an employee confirmed pick up via email. No one was was there to pick me up. My friend was arriving 2 hours later and despite confirmation that she would get picked up, no one was there to pick her up.
Poor Customer Service
I sent a few emails to arrange airport pickup with no response. I finally had to call the hotel and make arrangements and received confirmation of airport to hotel transfer. My travel friend and I were arriving on the same day but at different times. Sadly, NO ONE SHOWED UP for either of us!
The staff was super friendly, rooms were a bit cramped
Nice room, staff was great, excellent location. Nothing negative.
Perfect spot for business trip
The staff was super helpful from concierge to bar to housekeeping. I loved that they had water and candy in the lobby. The bathroom was a little worn with cracks in the toilet and the shower was clearly fixed. However it was always clean and functioning which matters most!!!!
Nice service, clean facilities, friendly staff and great location!
I will recommended stay at NH lancaster, it is a great hotel with great service.
It was really great! I like it! It was really great! I like it!
The service was wonderful. Ask for one of the rooms with the “dressing area”
Very good location and the people the work the re are very professional.
Excellent hotel with outstanding service
Excellent hotel, the best is the service, the reception , at breakfast, when we had a tea in the evening, I will be back !!!
It was perfect! The staff went above and beyond to accomadate us.
We were given a room upgrade. The room itself was spacious and the bed very comfortable. However, we had a faulty shower and could not get the rainshower head to work. As we were only there for 2 nights, we didn't bother to report it until we checked out. The bathroom lacked towel bars and hooks. The breakfast buffet was abundant. We liked the neighbourhood as we felt safe and it was within walking distance to the Galeria Pacifico, a shopping centre, and convenient for travelling to most parts of the city, including the cruise ship terminal.
Quiet, comfortable rooms, professional staff, superior breakfast, great location.
Mixed Experience
We had a mixed experience in this hotel. The service from concierge (Milagros) was great, she was very helpful. Breakfast was very good and the staff were polite, courteous, and accommodating. However, the front desk got very overloaded at times and was not responsive, particularly over the weekends. We had an incidence where our toilet flush was not working properly from the time we checked in and it backed up and flooded the room. We called the front desk continuously for over 35 minutes but no response, we called the room service and they said we have to call the front desk. I had to hold the flush to stop the water and my wife used all the towels to dry the floor, all our luggage got wet. Finally my wife went downstairs and the reception was busy giving directions to a guest so wasn't picking up the phone. What if there was an emergency or someone had a heart attack. I think an NH hotel should have more staff for check-inn, answer phones, and help customers with questions. All of these were done by one person over the weekend. Even worse is that when I mentioned this at checkout I only got a nod from reception, no apologies and no show of concern for our inconvenience.
Excellent location; staff was most helpful.
We highly recommend this hotel (breakfast included). The location was terrific. We walked to a preserve, restaurants, museums, ferry to Uruguay & shopping mall. The staff was amazing. They made our gaucho ranch reservations, dinner reservations, & other recommendations. The best restaurant is a 12-minute taxi, Roux (make reservations). The best ice cream is Luciano’s downstairs in the mall.
Pleasant Stay
Wonderful and very pleasant. Gracious service. Convenient location.
Location is good since it's close to the mall and Calle Florida. Hotel staff is good. Breakfast is very good and there is a lot of good mix of varieties. However I didn't see any sign showing that you can order hot breakfast in the breakfast area. At the end I saw staff delivering eggs and sausage to other customer and then I realized this could be ordered. The most disappointment is the room condition which is quite dated. Wall paint/paper is popping out. Shower wall grout has black meadow. Bathroom hardware is falling apart (water diverter and bathroom door handle). There is also a total wore out cushion. The only chair in the room is also quite out dated.
Beautiful building and excellent service, I would return and recommend it.
Nice hotel and the best breakfast! The staff very nice and my room very confortable
shower maintenance inadequate Faucets leaking and not working properly
Strategic
Mainly chose this hotel for its strategic location: close to public transportation to visit Palermo/Recoleta/San Telmo/La Boca/... and within walking distance of the ferry terminal. Neighbourhood felt safe. Guest relations person (Milagros) was very professional.
Satisfactory
I stayed here twice, before and after my overnight trip to Uruguay. First room was perfectly quiet, second had traffic noise but I could sleep through it to my surprise. Friendly staff! Bathroom could maybe use a bit of an update but otherwise I was satisfied.
Quality hotel that is well-located
Well located hotel and with a great ambience and very comfotable room with complimentary tea / coffee and water. Reception staff waa helpful but could be more warm and friendly. Breakfast spread was good but the speed of service for the ala carte hot food (eg scrambled egg, bacon, etc) could be faster.
Nice property covenant for shopping and restaurants
Okay stay at the NH Lancaster
We stayed for 5 nights. Convenient location to the bars & restaurants & Plaza de Mayo. The shower did not work on our first night but the hotel changed our room for us which was a better room. Sadly the shower over the bath was not easy to use & the bath was cracked & the surface was peeling away & swollen probably from water ingress. We ordered a taxi on our departure day but the receptionist failed to order one for us so we had to wait awhile until a taxi was available.just as well we had left ourselves time to get to the airport! We did get complimentary drinks on first night & staff were nice but it’s a shame about the poor shower facilities.
Fantastic hotel, beautifully located to most tourist attractions. Staff very friendly and helpful. The room was lovely and spacious and also had a security safe to put valuables.I slept like a baby. The lady who cleaned the room was wonderful always making sure I had enough coffee and water and that everything was up to standard. The breakfast was amazing with a wide range to chose from. My breakfast was not included in the deal but I paid when consumed. I will definitely recommend this hotel to everyone staying in Buenos Aires. Loved it. 10/10
Had an upgraded corner room - it was enormous with a foyer and a walk in closet. Staff was excellent and spoke English. Good location. Loud after work bar scene behind hotel but barely could hear in room
NH Lancaster - Not great!
This is an old hotel with a pretty steady flow of English speaking guests. Over three weeks we spent 7 nights in three rooms; 516 (small), 315 (nice and spacious), and 604 (broom closet). The breakfast is so-so; McDonald's and Starbucks are very close. Hotel wants $17 pp for breakfast - not worth it in our view. Hotel has lots of TV channels, but not even one in English; no CNN, BBC, et al.
Ok Hotel, if you are going for work this is a good place.
Very convenient
Hotel great. Close to Galleria Pacifico. Laundry close by that cleans and dries your clothes in four hours for 140p. Hotel staff very helpful and professional. Lovely toiletries. Pub on side street very noisy all night
Great hotel for city centre stays
Coming from the Buquebus ferry terminal this hotel was a 10 minute walk into the centre of Buenos Aires. Junior suite was huge and great value for money. Would definitely recommend.
Great hotel in great location. Price is right too!
Great Hotel!
We enjoyed this high quality hotel Well located and has amazing breakfast buffet
Brilliant, central hotel.
All was very good. No complaints. Do check laundry costs though as very expensive. Otherwise absolutely perfect hotel
Lovely
It’s in the perfect spot for easily getting around BA...you can walk to almost everything, the breakfasts are amazing and it’s close to bars, restaurants, shops etc. I was super impressed.
NH Collection Buenos Aires Lancaster | Hotel in Buenos Aires | Travala.com
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