Ngara Riverside Hotel

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With a stay at Ngara Riverside Hotel in Nairobi (Ngara), you'll be within a 15-minute drive of Nairobi National Park and American Embassy Memorial Garden. This hotel is 4 mi (6.5 km) from Yaya Centre and 5.2 mi (8.3 km) from United Nations Office at Nairobi. Make yourself at home in one of the 27 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
• Enhanced food service safety measures are in place.
• This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Mobile payment options include: M-Pesa
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Airport shuttle fee: USD 20 per vehicle (one-way)
• Rollaway bed fee: USD 1500.0 per day
• Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Swahili

English