Nairobi Serena Hotel

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With a stay at Nairobi Serena Hotel, you'll be centrally located in Nairobi, a 8-minute walk from Uhuru Park and 11 minutes by foot from University of Nairobi. This family-friendly hotel is 1.6 mi (2.5 km) from Nairobi Hospital and 2.5 mi (3.9 km) from The Aga Khan University Hospital. Make yourself at home in one of the 199 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Nairobi? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Contactless check-in is available.

Special Instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Property Registration Number 7997

Optional fees

• Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
• Airport shuttle fee: USD 40 per person (one-way)
• Airport shuttle fee per child: USD 40 (one-way)
• Early check-in is available for a fee (subject to availability)
• Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Italian

French