Motto by Hilton Tulum
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Hotel Description
With a stay at Motto by Hilton Tulum, you'll be centrally located in Tulum, steps from Hunab Lifestyle Center and Jaguar Park. This luxury hotel is 2.2 mi (3.5 km) from Las Palmas Public Beach and 2.5 mi (4 km) from Tulum Mayan Ruins. Make yourself at home in one of the 115 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 23.20 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
- Pet deposit: USD 300 per stay
- Pet fee: USD 55 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 23.20 per accommodation, per night
We have included all charges provided to us by the property.
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
- Pet deposit: USD 300 per stay
- Pet fee: USD 55 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
Avenida Coba Sur entre Calle S/N, Tulum, Mexico, United Mexican States. See map
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Hotel Description
With a stay at Motto by Hilton Tulum, you'll be centrally located in Tulum, steps from Hunab Lifestyle Center and Jaguar Park. This luxury hotel is 2.2 mi (3.5 km) from Las Palmas Public Beach and 2.5 mi (4 km) from Tulum Mayan Ruins. Make yourself at home in one of the 115 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Hotel policies
Beach nearby
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
- Cashless transactions are available
- Essential workers only - NO
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 23.20 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
- Pet deposit: USD 300 per stay
- Pet fee: USD 55 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Other
Elevator
Concierge services
Shopping on site
Snorkeling nearby
Surfing/bodyboarding nearby
Coffee/tea in common areas
Kayaking nearby
Scuba diving nearby
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Scooter/moped rentals nearby
Safe-deposit box at front desk
Spa services on site
Picnic area
24-hour front desk
Pool umbrellas
Ecotours nearby
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Number of restaurants - 4
Number of outdoor pools - 2
Snack bar/deli
Free bicycles on site
Access to nearby outdoor pool
Fitness classes on site
Free self parking
Rooftop terrace
Number of bars/lounges - 3
Number of coffee shops/cafes - 2
Free pool cabanas
Pool sun loungers
Boat tours nearby
Ziplining nearby
Shared microwave
Water dispenser
Couples/private dining
Designer stores on site
Shopping mall on site
Art gallery on site
Nature reserve
Fully fenced
Covered parking
Secured parking
Outdoor entertainment area
Outdoor furniture
Motor boating nearby
Health or beauty spa nearby
Personal motor watercraft nearby
Swimming nearby
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchairs available on site
Food and water bowls
Bicycle parking available
Coworking spaces
Well-lit path to entrance
Stair-free path to entrance
Vegetarian breakfast available
Showcase for local artists
At least 80% of all lighting comes from LEDs
Vegetarian menu options available
Bulk dispenser for toiletries
Water dispenser use by guests actively encouraged
No accessible shuttle
Number of accessible parking spaces - 1
Smooth flooring in public areas
Tile flooring in public areas
Area rugs in public areas
Front entrance ramp
Registration desk height (inches) - 39
Registration desk height (centimeters) - 100
Elevator door width (inches) - 59
Elevator door width (centimeters) - 150
Children eat free breakfast - 5