Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: USD 259
• Christmas Eve (December 24) Gala Dinner per child: USD 130 (from 2 to 12 years old)
• New Year's Eve (December 31) Gala Dinner per adult: USD 452
• New Year's Eve (December 31) Gala Dinner per child: USD 226 (from 2 to 12 years old)
• A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 2 years of age.
• Airplane transfer per adult: USD 614 (roundtrip)
• Airplane transfer per child: USD 307 (roundtrip), from 2 to 11 years old

We have included all charges provided to us by the property.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Special Instructions

Guests must transfer via floatplane to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must arrange transfers (surcharge) from Velana International Airport (MLE) in Male to the property, which is 30 minutes away via seaplane. Seaplane transfers operate only during daylight hours. Arrival transfer on the same day is guaranteed for flights that arrive at Velana International Airport between 6 AM and 3:15 PM. Departure transfer is guaranteed for any flight departing from Velana International Airport after 9 AM. Alternative domestic transfers are available on request (surcharge). To arrange transfers, guests must contact the property with their flight details, complete names of all guests as shown on their passports, and their hotel details (applicable if guests are staying overnight in Male before arriving at the property) at least 4 days before their expected arrival. Seaplane baggage allowance is 44 pounds (20 kilograms) per person and 11 pounds (5 kilograms) per person for hand luggage. Fees apply for extra luggage, payable to the airline directly.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Optional fees

• Airport shuttle fee: USD 614 per person (roundtrip)
• Airport shuttle fee per child: USD 307 (roundtrip), (from 2 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

German

Japanese

English

Indonesian

Turkish

Dutch

Spanish