Mercy Hotel

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In the heart of Hanoi, Mercy Hotel is within a 5-minute drive of Hanoi Opera House and Ngoc Son Temple. This spa hotel is 2.7 mi (4.3 km) from Thang Long Water Puppet Theatre and 2.8 mi (4.5 km) from St. Joseph's Cathedral of Hanoi. Make yourself at home in one of the 85 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Contactless check-in is available.

Special Instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property only accepts cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Minimal age

18

Optional fees

• Fee for local cuisine breakfast: approximately VND 100000 for adults and VND 100000 for children
• Airport shuttle fee: VND 400000 per vehicle (maximum occupancy 1)
• Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese